Every review we hold for the Hockley office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookOur whole experience with Williams & Donovan has been superb. From viewings, to the purchase of our dream home we have been throughly impressed by the service everyone has provided us. Special thanks to Lynn for ensuring a smooth process in our purchase and for Mark for showing us around our dream home, as well as the whole team at Williams & Donovan for their hard work.
Chloe · 15 March 2021
Agent replied · 30 September 2023
Hi Chloe, thank you for your lovely review, we were really happy to help you both with your purchase and hope you'll be happy in your dream home!
★★★★★ 5/5
FacebookHuge thanks to Paul, James Denise and all the team! on help selling our house and on the purchase of our new home! Amazing service we felt supported throughout the whole process. Great communication with us and all in our chain. We really could rely on your knowledge and experience. Ensuring a smooth as possible transition through all the sell and buy steps. Thanks we are now very happy in our new home
Emma · 13 January 2019
Agent replied
Phil Milton
★★★★★ 5/5
GoogleThe staff at this estate agents are excellent. I would particularly like to mention Lloyd and Mark. They kept in touch, resolved any queries I had and went the extra mile on numerous occasions, complete opposite to the estate agent involved in my purchase. Cannot recommend Williams & Donovan enough. Wonderful.
Susan · 24 July 2025
Agent replied · 13 April 2026
Hi Susan thank you so much for your review. Genuinely pleased that we got there in the end. Enjoy your new home. All the best.
★★★★★ 5/5
GoogleEveryone from Williams and Donovan was fantastic throughout the sale of our home, thank you for all your help! Always excellent communication and everyone was so friendly and approachable. Would definitely recommend and will certainly be using W&D again in the future! Special shoutout to James, Denise, Bailey and Paul who were brilliant!
Thanks a lot again!
Ryan · 27 August 2022
Agent replied
Thank you Ryan for your review. We pride ourselves on providing an exceptional customer service to our clients and it’s great to hear that you’d recommend us and use our services again. Thank you 😃 …
★★★★★ 5/5
GoogleWilliams & Donovan helped us secure our first property. Thank you Paul and Katie for all the help you gave us! We really appreciate it. You kept us in the loop continuously and helped us chase things when they were tricky! We can’t recommend Williams & Donovan enough. From the viewing to completion, you were great.
Beth · 27 August 2022
Agent replied
Thank for your feedback Beth 😊 We pride ourselves on providing exceptional an customer service 👍🏻 Enjoy your new home 🏡 …
★★★★★ 5/5
GoogleFirst Time selling a house and William and Donovan have helped us so much we wanted to exchange quick Paul worked tirelessly and kept us updated constantly as to what was going on who he spoke to he really did work hard to make this happen …
Rachel · 22 August 2025
Agent replied · 4 May 2025
Thank you for your kind review Rachel. Wishing you every happiness in your new home.
★★★★★ 5/5
FacebookWilliams & Donovan were really on the ball with the whole sale, especially Denise who rang every week to keep us updated on what was happening, roller coaster of a journey but with everyone’s help we got there. Really good at returning calls and answering emails and always felt they had your best interest at the forefront. Would highly recommend them to everyone, thank you
Jacqui · 10 March 2021
Agent replied
Hi Jacqui, it certainly was a rollercoaster. So glad we got there in the end. Thank you for your kind words. Best of luck to you all in the future.
★★★★★ 5/5
FacebookW&D were not our agents however, we have had to deal with them a great deal through our exchange process. I would like to say a huge thank you to Denise in particular, for all her help and support through our journey. She has been super supportive, kind and professional. As have the whole team. We would not hesitatate to recommend them in the future.
Shelly · 25 February 2021
Agent replied
Thank you so much 😊 its been my pleasure to help you 🏠 x
★★★★★ 1/5
GoogleAbsolutely disgusting we had to sell our 3 bedroom house and move my children out of out house because of tenants next door to us who are under william and donovan refusing to get them out. Even though we had enough police records and also lots of records of the tenants and a abatement order from the council. They would not get there tenants out just because they were paying the rent. Kayleigh the letting manager who is at the hockley branch. Is very rude and to be honest unqualified to do her job. As this had been going on for years the bullying, parties music all day every day and apparently they lost all reports made by anyone about there tenants. Also we were not the only ones to move out due to this. All they care about is money and keeping landlords happy which is a disgusting. I hope the highest manager of william and donovan see this because something should be done about it.
Leia · 3 August 2025
★★★★★ 5/5
GoogleI would highly recommend this estate agent for sale/purchase. They are friendly and courteous, especially Paul who has impeccable customer service. He is very professional in his work and supportive throughout the whole process. A big thank you to all the team who have been a pleasure to deal with! B & R
Ben · 1 October 2022
Agent replied
Thank you for your review Ben.
As a company we pride ourselves on the service we provide to our customers and it’s great to know that you’d recommend us as the agent to use when buying or selling your home.
We’ll pass your comments onto Paul and the team 😊
Best Regards
James Whyte
★★★★★ 5/5
GoogleWilliams and Donovan were amazing from the moment they valued my home through to the completion. At first we had James Whyte visit us to value our home and discuss how W&D could help us. He presented us with statistical information but you …
Amy · 22 August 2025
Agent replied · 2 September 2025
Hi Amy thank you for your kind words. We appreciate it was a stressful time and we are glad that Paul helped to alleviate as much of it as possible for you. Wishing you all the very best in your new home.
★★★★★ 5/5
FacebookI can’t thank the Hockley team enough! W&D sold my mothers property at a very difficult time, meaning viewings were not always possible/easy, but they were always friendly and accommodating and handled our situation with care. From start to finish, we found every staff member a pleasure to deal with and very efficient.The property sold for a good price and although it was a rocky process, Paul and the team did their utmost to keep things running smoothly.I would especially like to thank Tom, Paul, Denise & Baily for your efforts. I would definitely recommend Williams and Donovan, and will be using them again in the future.
Jodie · 8 February 2023
★★★★★ 5/5
FacebookTrying to sell a property in such testing times was made so much easier with Williams & Donovan. From day one they showed efficiency in marketing our property to all communications. Denise Roberts from the Hockley office was just so helpful, honest and dedicated to seeing the smooth sale of our house. I can thoroughly recommend this estate agents. Many Thanks Denise
Nancy · 9 February 2021
Agent replied
Thank you for the lovely review and its been a pleasure helping you 😊
★★★★★ 5/5
FacebookThank you to Williams & Donovan for making the purchase of my first home run so smoothly, everyone was so friendly and helpful both on the phone and at the multiple viewings we went to. Special shout out to Lynn for keeping us continually updated over the 6 months and for keeping on top of everything! Would definitely recommend!
Emily · 22 March 2021
Agent replied
Hi Emily, thank you so much for taking the time to leave your review for the team at Benfleet. Here's wishing you and Colin all the best in your new home, and we look forward to seeing your plans come to fruition!
★★★★★ 5/5
FacebookSo happy with the service provided.Dealt with Lily initially with arranging my viewing, then negotiating on my behalf with the sellers which resulted in the purchase of a new home for myself and my son! Lynne then was my point of contact moving through the process. Both were informative, friendly and helpful and communication was excellent. Thoroughly recommend
Sarah · 2 June 2021
Agent replied · 30 September 2023
Hi Sarah, thank you very much for taking the time to leave your review and your kind words. We hope you'll both be very happy in your new home.
★★★★★ 5/5
FacebookBig thanks to Mrs. EVELYN JOSHUA one of the best binary options managers who have the best strategy and signals that can help you win every time you trade.before meeting her I tried several times to do the trade on my own but I lost about $2000. I contacted Mrs. EVELYN through a friend that she helped and she educated me about the platform today I'm so grateful to Mrs. EVELYN JOSHUA for coming to my rescue. I invested $1000 with her company, and I made $13,500 in just one week with her help Handling my Trading account. I withdraw my profit to my Bank account. I posted this to those who are already given up on binary and Forex options and to the newbies to take advice and be saved.if you contact her, follow her instructions and watch yourself grow financially. you can contact her via, WhatsApp:+1(804)391-9232E-mail:evelynjoshua24trades@gmail.com
Austin · 30 October 2022
★★★★★ 5/5
FacebookAN UNFORGETTABLE TRADING EXPERIENCEI have seen, tested and tried different strategies, procedures methods even lost a lot of funds while trying. Until I was introduce to this new strategy that got me back on track and I have been able to regain all my lost money and still making consistent growth on all of my trade, Mr Ethan Payne is indeed an astonishing trader. He steadily lifted me out of my financial penury to becoming financially stable. If you are interested and tired of losing your money You can reach him on:Email: ethanpayne700@gmail.comWhatsApp:+44 7862 075181
Sæînt · 21 September 2022
★★★★★ 5/5
FacebookW&D team are fantastic. Admittedly we did not sell through W&D, only purchased. Sales Mark showing us various properties, knowing what would best suit our requirements. Progression point Lynn was AMAZING effective communication in progression is paramount, Lynn delivers this so well allways keeping you in the loop. I would highly recommend this local estate agent
Jayke · 4 February 2021
Agent replied
Hi Jayke, many thanks for your kind words, particularly about Mark and Lynn, who we know do an incredible job! Hope you'll be very happy in your new home!
★★★★★ 5/5
Facebookcant thank Lynn and all the others that helped with the sale of our house. They made the whole thing simple and kept us well informed.from the moment we exchanged to actuly completing made us feel relaxed.At the time of exchanging i had some terible news privatly but even than made it so so simple. thanks guys from the Sims Family
David · 22 May 2019
Agent replied
Hi Dave, thank you for your lovely comments, such a difficult day for you in the end, we hope you and the family will be very happy in your new home.
★★★★★ 5/5
GoogleWilliams & Donovan completed the sale of my late Grandfather's property. They helped my Mum, unconditionally, especially Tom Revell and Denise Gibb, who went above and beyond to make this whole process as smooth as possible. We would recommend Williams & Donovan to anyone looking to buy or sell a home.PositiveQuality, Professionalism, Value
Luke · 28 August 2021
Agent replied
Thank you so much for your kind and heartfelt review, it was our pleasure to assist your Mum with the sale and glad all went through smoothly. We gratefully appreciate your wonderful feedback and recommendation. Do let us know if we can help you again in the future.
★★★★★ 5/5
FacebookMy experience with Williams and Donovan was brilliant from start to finish. We boughtOur house through them. We mostly dealt with Denise who was professional, efficient But very friendly, she kept me up to date throughout the process. The whole team werealways every polite and helpful and always called back immediately. We cannot speakhighly enough of the Hockley office.
Lorraine · 14 November 2019
Agent replied
Hi Lorraine, many thanks for taking the time to leave such a lovely review. It's great to hear that you were well looked after, especially by Denise, and we hope you'll be very happy in your new home!
★★★★★ 5/5
FacebookI highly recommend the Williams and Donovan team all staff give 110% good competitive rates. I would not use anyone else having used them to sell and buy. Lynn kept us up to date with everything and all the staff were very supportive can't thank you all enough
Leigh · 3 March 2022
Agent replied · 30 September 2023
William and Donovan ! .... to be honest up until I decided to purchase my home ... I had never heard of this company before , but from start to finnish that day I called in to book a viewing ,Leigh Major made the whole transaction look so easy . Very professional very attentive very polite and was always keeping me updated ..... along with the rest of the professional staff in the Benfleet branch. I'm % going to recommend any one looking to buy a property weather friends or family ....all of them should ask for this company s services. Leigh And the rest of staff are the best in the business .hands down.
★★★★★ 5/5
GoogleWould highly recommend williams and donovan hockley sales office, our home was sold within four days of James visiting and listing our details. A special thanks to Denise, she helped us every step of the way, especially chasing solicitors, and made the whole process as painless as possible. Many thanks.PositiveResponsiveness, Professionalism
Leslie · 28 August 2021
Agent replied · 27 August 2023
Thank you so much for your kind review & it was a pleasure to assist you.
I hope you have both settled into your new home 🏡 …
★★★★★ 5/5
FacebookWhat a journey we have had. We can't praise Paul and his team enough, very reassuring through the early stages of our first purchase that sadly didnt happen and pro active and so helpful with the next one that finally got to exchange yesterday, thanks so much for your help and understanding, Karen & Alan.
Karen · 14 October 2020
Agent replied
Thank you Karen. It certainly has been a very eventful journey! I know Paul was personally delighted to get this one over the line. Wishing you both the very best in your new home.
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