Every review we hold for the Hockley office, from every platform, shown as written. First names only.
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5/5
FacebookTom from Williams and Donovan is absolutely brilliant. I spoke to Tom as I wanted to go through my property valuation. Tom had fantastic knowledge and advice about the property . He answered the many questions I had in a clear and understanding manner and was able to give excellent knowledge about the current markets and properties surrounding the area too. Thank you for helping me Tom it is truly appreciated and thank you to Williams and Donovan. Would highly recommend!
Sarah Β· 6 August 2020
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5/5
FacebookThank you so much to the team at Williams & Donovan for helping us secure our dream home. The team are so friendly, helpful and super on it, especially Lynn. Thanks again to everyone at W&D!
Hayley Β· 6 September 2022
Agent replied Β· 30 September 2023
Big thanks to Mrs. EVELYN JOSHUA one of the best binary options managers who have the best strategy and signals that can help you win every time you trade.before meeting her I tried several times to do the trade on my own but I lost about $2000. I contacted Mrs. EVELYN through a friend that she helped and she educated me about the platform today I'm so grateful to Mrs. EVELYN JOSHUA for coming to my rescue. I invested $1000 with her company, and I made $13,500 in just one week with her help Handling my Trading account. I withdraw my profit to my Bank account. I posted this to those who are already given up on binary and Forex options and to the newbies to take advice and be saved.if you contact her, follow her instructions and watch yourself grow financially. you can contact her via, WhatsApp:+1(804)391-9232E-mail:evelynjoshua24trades@gmail.com
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5/5
GoogleWe would highly recommend the team at William & Donovan Hockley. They have been more than amazing with the purchase of the house. Always happy to help, answer any questions we had and went above and beyond. Wish we could have used them for the sale of our property too. We worked closely with Denise who knows her stuff, was efficient and always very friendly. She made everything as easy as it could have been and we can't thank her enough for all the work she put in for us. Chloe was always very polite, professional and was a pleasure to talk to. Paul was also friendly and always happy to help. All in all cannot fault this team of wonderful people who made a huge dent in the stress of moving. Thankyou.
A Β· 13 June 2020
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5/5
FacebookWe recently exchanged on our house through Williams & Donovan. Denise kept us very well informed throughout the process, and regularly chased the chain to ensure issues were resolved ASAP. A very proactive estate agent, offering an extremely high level of service. Happy to recommend.
Matt Β· 22 March 2021
Agent replied
Hi Matt. Thank you for your review. Iβm glad you were pleased and I will pass your kind words on to Denise.
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5/5
FacebookDenise was fantastic in helping with our purchase. Always up to speed with what was happening and kept me informed at all stages. Excellent at chasing things through when they got stuck. Wouldn't hesitate to reccomend Williams & Donovan.
Marc Β· 9 February 2022
Agent replied Β· 30 September 2023
Thanks again Marc for leaving such a great review for Denise and the Hockley team
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5/5
FacebookExcellent service from start to finish. I was kept updated at each and every development during my purchase.Would highly recommend and would use again (if I ever decided to move again!) probably won't though, too stressful!Saying that, Joanne and the team were brilliant throughout - many thanks!PS. My daughter-in-law loved he flowers!
Mick Β· 12 May 2017
Agent replied
Hi Mick, we were delighted to help you with your purchase. Thank you for your kind comments, and we hope you'll love your new home!
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5/5
FacebookFantastic service throughout our house sale and purchase. Kept us up to date with progression at all times Williams and Donovan are an estate agents you can really trust! Want to say a special thank you to Ian, Lloyd Joanne and Lyn who couldn't have been more accommodating you have been fantastic!
Kelly Β· 10 May 2017
Agent replied
Hi Kelly, thank you for taking the time to leave such a lovely review. We're delighted to have been able to help you along the way and wish you a smooth and speedy journey to completion!
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5/5
GoogleWe would highly recommend the team at William & Donovan Hockley. They have been beyond amazing with the purchase of the house. Always happy to help and answer any questions we had and went above and beyond, keeping in touch with us and our conveyancer We worked closely with Paul who is evidently highly experienced, was efficient and always very friendly. He made everything as easy as it could have been and we can't thank him enough for all the work he put in for us. Keeping things moving and getting stuff done. Denise was also always very polite, professional and was always able to answer the phone when needed. All in all cannot fault this team who played a big part in reducing the whole stress of moving. The flowers they gave us when we picked up the keys were also a pleasant surprise. Thank you.
Luke Β· 25 December 2019
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5/5
GoogleWe recently used Williams and Donovan to sell our property, and also ended up purchasing our new home with them.
We decided to go with Williams and Donovan to list our property because they were very honest in their valuation of our property and took time to explain the importance of not over valuing the property as other estate agents we looked at had, and also the statistics they have in selling properties in the area were way above the rest of their competitors.
They were very helpful throughout the Sales process calling us to provide feedback on viewings promptly, and arranging them at our convenience. Once our property had sold we were looking for a new home to buy. Just like with the Sales they were able to organise viewings of properties for us to buy in a professional manner. When we found our home and had our offer accepted, Paul and his team did an exceptional job of managing the chain and providing updates from all sides.
Thanks Paul and the rest of the team for helping us find our new home.
Greg Β· 26 November 2019
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5/5
GoogleA very big THANK YOU to Paul and the team at the Hockley branch!! To say that this process has been a journey is an understatement, weβve had upβs and downs but Paul has been a god send throughout keeping all in the chain including solicitors up to speed with what was going on, we thankfully exchanged today after what seemed like a lifetime!!!!! Yippee!!!!! The team were friendly and approachable and nothing was too much trouble! I would definitely recommend using them for buying/selling. Keep up the great work guys!!! π€
Christine Β· 19 November 2019
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5/5
GoogleWe have just purchased our first home and we have to say Williams and Donovan have been fantastic! Paul has been absolutely brilliant, chasing our sellers solicitors, keeping us informed and being a genuinely lovely man!
He has gone above and beyond for us the whole way through and we cannot thank him enough for his efforts! I wouldn't hesitate to recommend them and Paul to anyone! Paul if you see this pop round for a cuppa you'd be more than welcome!
Luke Β· 19 November 2019
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5/5
GoogleWe recently used Williams and Donovan to sell our property, and also ended up purchasing our new home with them.
We decided to go with Williams and Donovan to list our property because they were very honest in their valuation of our property and took time to explain the importance of not over valuing the property as other estate agents we looked at had, and also the statistics they have in selling properties in the area were way above the rest of their competitors.
They were very helpful throughout the Sales process calling us to provide feedback on viewings promptly, and arranging them at our convenience. Once our property had sold we were looking for a new home to buy. Just like with the Sales they were able to organise viewings of properties for us to buy in a professional manner. When we found our home and had our offer accepted, Paul and his team did an exceptional job of managing the chain and providing updates from all sides.
Thanks Paul and the rest of the team for helping us find our new home.
G Β· 19 November 2019
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5/5
GoogleWe would highly recommend the team at William & Donovan Hockley. They have been more than amazing with the purchase of the house. Always happy to help, answer any questions we had and went above and beyond. Wish we could have used them for the sale of our property too. We worked closely with Denise who knows her stuff, was efficient and always very friendly. She made everything as easy as it could have been and we can't thank her enough for all the work she put in for us. Chloe was always very polite, professional and was a pleasure to talk to. Paul was also friendly and always happy to help. All in all cannot fault this team of wonderful people who made a huge dent in the stress of moving. Thankyou.
Nikki Β· 28 August 2019
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5/5
FacebookWe would highly recommend the team at William & Donovan Hockley. They have been more than amazing with the purchase of the house. Always happy to help, answer any questions we had and went above and beyond. We worked closely with Denise who knows her stuff, was efficient and always very friendly. She made everything as easy as it could have been and we can't thank her enough for all the work she put in for us. Chloe was always very polite, professional and was a pleasure to talk to. Paul was also friendly and always happy to help. All in all cannot fault this team of wonderful people who made a huge dent in the stress of moving. Thankyou
Smith Β· 13 August 2019
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5/5
GoogleWe have just purchased our first home and we have to say Williams and Donovan have been fantastic! Paul has been absolutely brilliant, chasing our sellers solicitors, keeping us informed and being a genuinely lovely man!
He has gone above and beyond for us the whole way through and we cannot thank him enough for his efforts! I wouldn't hesitate to recommend them and Paul to anyone! Paul if you see this pop round for a cuppa you'd be more than welcome!
A Β· 14 June 2019
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5/5
FacebookWe would like to say a massive Thank You to Paul Dunn at W&D ( Hockley branch.)Having sold (through another agent) and experienced problems with our sale Paul at W&D stepped in and liased with all parties in the chain from our buyer to solicitors of all parties and keeping everyone up to speed on a weekly basis.Paul was the first call we got when we exchanged and right up completion Paul was always at the end of the phone advising.Yesturday we completed and after 5 months Paul turned up with the keys to our new home.My kids say he's a Legend!..... he sure is!Thank you again Paul xx
Helen Β· 4 August 2018
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5/5
GoogleThoroughly recommended. The staff went the extra mile to make our move a success.
Steve Β· 13 November 2025
Agent replied Β· 22 August 2026
Thank you for your kind words, Steve
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5/5
FacebookIan and his team gave us a professional and efficient service throughout the 2 years we rented our flat with them. When we sold it Lloyd ian and lynn oversee the whole process making it stress free for us We would definitely use them again in the future
Danielle Β· 27 September 2017
Agent replied
Hi Danielle, thank you very much for your kind words - it was a pleasure to be of service!
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5/5
GoogleFirst time buyers:
Canβt fault anyone at W&D throughout the whole process. Very knowledgable and certainly friendly and a-tentative. It is no wonder most of the βsoldβ signs in the area are that of W&D.
appreciate the team effort from everyone.
Casey Β· 5 January 2025
Agent replied Β· 23 December 2024
Hi Casey. Many thanks for your kind review and we hope that you will be very happy in your new home.
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5/5
FacebookWe have just purchased our first home and couldnβt thank Williams and Donavon more! We needed to be in before Xmas... only 8 weeks between agreeing the sale and completing! One Happy Family for Christmas. Great work Paul Dunn and team! Merry Christmas to you all!
Carolyn Β· 22 December 2018
Agent replied
Have a Happy Christmas and enjoy your new home Carolyn, thank you for your lovely words!
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5/5
GoogleWhat a journey but we finally got to exchange yesterday thanks to the help from Paul and all the team.After not moving for over 30 years we knew nothing about the process of buying and selling but where talked through every stage. Paul was very kind and reassuring and that helped so much through all the Covid times and especially yesterday, thank you so much to you allPositiveResponsiveness, Professionalism
Karen Β· 28 August 2021
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5/5
GoogleWilliams and Donovan worked tirelessly every day and, without question, gave some of the best customer service I have ever encountered. Cannot recommend them enough, especially the wonderful Lloyd.
Ian and his team were a real delight and sold our house first time, every time. I say 'every time' as we sold our house to the first people that walked in the door each time someone else dropped out due to financial backing falling through or other reasons beyond our control. W&D were a true support when the sellers kept backing out and never gave up on us.
Fantastic, and thank you W&D for your help.
Alan Β· 29 August 2015
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5/5
FacebookTime and effort put in. Professionalism. Pleasant and nice staff. At all stages of the process being kept informed. Sincerely, believe that they have your interest at heart and not just in getting your payment. Always get a call back if staff were out and about. First class organisation and would recommend to anybody thinking of selling or buying a house. Rates very fair as well. PS Brochures and flyers very smart, neat and clear to understand.Thanks Mr Smith
Thomas Β· 30 June 2022
Agent replied Β· 30 September 2023
Thank you Mr Smith for leaving such a great review. We pride ourselves on providing our customers with an exceptional customer service and itβs great to hear you received this and that youβd recommend us to others, thanks again
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5/5
FacebookThanks to Denise for helping us out totally along the way when purchasing and selling our house. She was absolutely brilliant. We could contact her whenever we needed to and she always responded to anything we asked her. Thanks denise! Sophie and Matt.
Sophie Β· 22 January 2020
Agent replied
Thank you Sophie. We are glad you were happy and will pass on your kind words to Denise. Wishing you both happiness in your new home.
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