Williams and Donovan Hockley reviews

★★★★★ 5/5

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Professionalism, Quality, Responsiveness & Value.We asked RightMove for a valuation and met with five local Estate Agents, all of whom visited and appraised our property. 4/5 gave valuations of a similar level; the other was much lower. We had 4 agents to choose from but we went with W&D and would highly recommend them. Lloyd was very knowledgeable; he appreciated the extra things we had installed and how they would affect the valuation compared to other properties of the same size.By all means have a couple of valuations, but W&D were confident they could sell our home quickly and 4 days after going online we accepted an asking price offer so they were not wrong. We were very happy with the quality service they provided.

Lauren · 7 February 2021

★★★★★ 5/5

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Paul Dunne as well as the extended team have been a remain outstanding. Could not be more pleased with the service

Gary · 25 July 2026

★★★★★ 5/5

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My Dad, Aunt and I all dealt with Williams and Donovan in order to facilitate my Dad’s move just before Christmas. From the beginning, Mark Toomey and his colleagues were all highly professional, prompt, informative and a pleasure to deal with. My Dad is disabled and was in and out of hospital during the build up to his move, and in what was considered a tricky situation Williams and Donovan provided us with so much care and attention at all times; On the day of completion my Aunt and I were welcomed into their offices as we waited for keys to be handed in despite to obvious worries regarding coronavirus, and Mark has even asked after my Dad in the weeks following what was a successful move. Thanks Mark and the team.Tony Appleton, December 2020.

Tony · 21 January 2021

★★★★★ 5/5

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Paul and Denise were absolutely fantastic and always was there for answering my queries. Really good service through out the process and considering the last time I moved was 17 years ago, thanks to them both they were very patient with me! When I finally purchased my bungalow, I received such a beautiful touch with some flowers! I would recommend Williams & Donovan to anyone, excellent service and so friendly

Anna · 27 August 2022

★★★★★ 5/5

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We have purchased our new property via William & Donovan. The service has been AMAZING from point of contact. We have mainly dealt with Denise who has been attentive and informative throughout. We have had a lot of problems at the bottom of the chain and without Denise’s perseverance we honestly feel that the chain would have collapsed. We actually feel incredibly guilty that we didn’t actually sell via Williams & Donovan as the estate agent that we have used have fallen well below the standard of Williams and Donovan.We all heartedly would recommend Williams and Donovan.

Anna · 15 January 2021

★★★★★ 5/5

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I would like to thank Darren and Mark and the whole Williams And Donavan team for the very professional service they offer.We had a very pleasant experience using them on the sale and purchase of our new property we can’t thank them enough for their professional and friendly service they offer.We would highly recommend using them if you’re looking to buy or sell property we couldn’t ask for anything more, they really are an amazing team.Thank you guys.Dionne & Patrick x

Dionne · 23 September 2020

★★★★★ 5/5

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Excellent and very professional letting agents - I am in my second property with Williams & Donovan and each time they have made the letting transaction very easy and are very helpful each step of the way and work to your personal needs. Lorraine Tuff is the best letting agent I have dealt with, nothing is too much trouble and is always there to assist with any queries or problems throughout my tenancies and sorts them out within a very speedy timeframe and her support is first class. Highly recommended if you are looking to rent a property.

Miriam · 8 June 2020

★★★★★ 5/5

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The Team at W&D were extremely helpful, informative and reachable throughout the whole sale process of my property. From the get-go every step was made crystal clear and I was kept in the loop with everything. Paul is absolutely worth his weight in gold 🌟 …

Emma · 13 April 2024

★★★★★ 5/5

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Thank you to all the team at W&D. In both our purchase of our house in Hockley and in selling our old houses in Grays and Harold Wood, they were trustworthy, communicative, reasonably priced and efficient, and theyreally pulled through during some difficult times. I recommend W&D without reservation and will continue to do so. A particularly big shout out to Tom, Paul and Denise. Thanks all.

Russ · 27 August 2022

★★★★★ 5/5

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Thank you to all the team at W&D. In both our purchase of our house in Hockley and in selling our old houses in Grays and Harold Wood, they were trustworthy, communicative, reasonably priced and efficient, and theyreally pulled through during some difficult times. I recommend W&D without reservation and will continue to do so. A particularly big shout out to Tom, Paul and Denise. Thanks all.

Russell · 23 July 2022

★★★★★ 5/5

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Tom (W & D Hockley) came to value our property. Unlike some other agents, he wasn’t pushy or forceful but really professional and knowledgeable and we were very pleased with the photographs that he took.Then Denise looked after us from beginning to end and she was absolutely brilliant keeping us updated with regular progress reports. She was patient, kind, empathetic and really knew her stuff. Thank you Denise for all your help and support. We would also like to say thank you to Paul who looked after us while Denise was on annual leave. He really had his work cut out towards the end of our sale with unresponsive parties at the beginning of the chain but his dogged determination resulted in a satisfactory outcome.All in all the whole team at Hockley were great; always answering the telephone in a polite, courteous manner, passing on messages in a timely manner to ensure that phone calls were returned promptly.We would have no hesitation in recommending Williams & Donovan; they made a potentially stressful chapter in our lives really quite bearable.

Gabby · 27 September 2019

★★★★★ 5/5

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A fabulous estate agents. Can’t praise Jack highly enough: of all the estate agents we have viewed properties through Jack has been by far the most efficient, knowledgeable and straightforward person to deal with. My whole experience of dealing with the Hockey branch has been superb. Wouldn’t hesitate to deal with them in the future and just hope that any future purchases are through them!

Suzanne · 26 September 2022

★★★★★ 5/5

Google

Very helpful and knowledgable staff. No hesitation in recommending the team at Williams & Donovan Hockley ⭐⭐⭐⭐⭐

Jason · 22 July 2026

★★★★★ 5/5

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A very big THANK YOU to Paul and the team at the Hockley branch!! To say that this process has been a journey is an understatement, we’ve had up’s and downs but Paul has been a god send throughout keeping all in the chain including solicitors up to speed with what was going on, we thankfully exchanged today after what seemed like a lifetime!!!!! Yippee!!!!! The team were friendly and approachable and nothing was too much trouble! I would definitely recommend using them for buying/selling. Keep up the great work guys!!!

Christine · 23 May 2019

★★★★★ 5/5

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If only we had gone with you from the beginning!!A huge thank you to James, Denise and Katie.You all managed to keep me sane and made a hard situation bearable. Customer service was outstanding and you were all there to answer the million questions I had to ask. Without you all this would have been so much harder. Thank you for everything. Xx

Danielle · 15 October 2022

★★★★★ 5/5

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Williams and Donovan provided us with an exceptional service with our home move. They ensured that this was as seamless as possible and we would thoroughly recommend them. We will certainly be turning to them in the future. They even sent us a lovely card and flowers from the team. The whole team in Hockley were friendly and helpful. Paul Dunne was in contact with us almost on a daily basis and was contacting our solicitor and others within the chain to ensure the process moved along at a decent pace. I would recommend Williams and Donovan without hesitation.

James · 12 September 2018

★★★★★ 5/5

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Highly recommended estate agents. Had a very complicated sale during lockdown yet Williams and Donovan were so helpful throughout the whole process, going above and beyond. Fantastic communication, extremely friendly and professional. If you are looking to sell your property then these are the people to use. All settled in to our property now. Thank you to Mark and the team for helping us finally find our dream home! X

Stacey · 17 July 2021

★★★★★ 5/5

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I am amazed at the service provided by Williams and Donovan. I purchased my property through them and was given updates weekly. Paul was fantastic and contacted all parties in the chain regularly to keep things moving. I am in no doubt that without his dedication and perseverance it could have fallen through. Williams and Donovan really are head and shoulders above the rest. I wouldn’t recommend or use anyone else!

Nicola · 16 April 2021

★★★★★ 5/5

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A huge thank you to the W&D team for helping us to sell and purchase our new home. We had more than our fair share of poor fortune (no fault of W&D) but Paul was always there to support us. Paul was always professional and personable, and …

Anthony · 13 April 2025

★★★★★ 5/5

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Was renting a property for a year with Williams and Donovan. Very helpful and lovely team who were always happy to help. I started at 18 where as a lot of places wouldn't consider me they gave me extra help. Some one came to view the flat every 3 months and always asked if Everything was running right and if I was happy there. Couldn't say thank you enough, would 100% recommend and use again in future.

Tamsyn · 2 November 2018

★★★★★ 5/5

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I could not be happier with the service I was given.Outstanding W & D team from start to finish. I was updated after every viewing and when I sold the property I was kept informed every week with the progression of the sale. A special thanks to Mark and Lyn who always went the extra mile to make sure things ran smoothly. I would recommend these Estate Agents to anyone.

Debbie · 28 January 2021

★★★★★ 5/5

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We brought a property through William and Donovan and the process was easy fromStart to finish, they couldn’t have helped anymore! They kept us regularly updated throughout right through till the end.All the staff are really helpful and friendly I couldn’t fault them.Thank you for all making our first purchase exciting and easy, I would highly recommend.Special thank you to Lyn for all her help throughout the process.

Hope · 24 March 2021

★★★★★ 5/5

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Paul has been absolutely fantastic - a truly exceptional customer care and support experience from this extremely professional and courteous team member at Williams and Donovan (Hockley) - he should be commended for his professionalism and …

M · 13 April 2024

★★★★★ 5/5

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Our whole experience with Williams & Donovan has been superb. From viewings, to the purchase of our dream home we have been throughly impressed by the service everyone has provided us. Special thanks to Lynn for ensuring a smooth process in our purchase and for Mark for showing us around our dream home, as well as the whole team at Williams & Donovan for their hard work.

Chloe · 22 March 2021