Trusted Agent profile · Hertfordshire
★★★★★
332 reviews across 2 platforms
9 - 11 Victoria Street, St. Albans, Hertfordshire, AL1 3UB
Collinson Hall's office in Hertfordshire, at 9 - 11 Victoria Street, is rated 4.7 out of 5 across 332 reviews on two platforms, including 308 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Collinson Hall, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Hertfordshire office, from every platform, shown as written. First names only.
5/5
GoogleCollision Hall we're excellent. They sold our house very quickly. I would like to single out Allison as being brilliant at keeping us informed during the process and tirelessly all chasing down parties in the chain to make sure it all went ahead. Without her we might still be going! Would definitely recommend.
Thanks for the great review and I’m so pleased the move went ahead.
5/5
GoogleSamantha has been wonderful, answering my 1000x questions about the property. She went above and beyond my expectations. Thank you
Thank you very much for your kind words, we are delighted to hear that you are pleased with our service.
5/5
GoogleI have been dealing with Collinson for sometime all be it sporadically. It’s refreshing to find they are still the same company. In particular dealing with Samantha has been a pleasure.
5/5
GoogleOur experience with Collinson Hall has been really positive. A very professional team, always kept us informed about progress and did their best to facilitate communication among the different parties. Huge credit to Alison Stephens who is extremely supportive and proactive. Well done!
Thank you for the lovely review.
5/5
GoogleI was really pleased with the service from Collinson Hall. They were super helpful throughout, David and Alison particularly were great to work with and I’m super grateful for all of their help. I would highly recommend Collinson Hall. Thanks all!
Adam it was a true pleasure. I thank you for your kind words
5/5
GoogleI've used a few of the estate agents in St. Albans to try and sell our house and would rate Collinson Hall as one of the best. A very professional yet down to earth approach throughout the sale process. All the staff kept me informed and always chased up feedback good and bad to help us adjust the marketing of the property. I'd definitely recommend.PositiveResponsiveness, Professionalism
Thank you for your kind review Peter, I will pass your feedback to the team. Have a very happy Christmas.
3/5
TrustpilotA long drawn out sale of a flat
A long drawn out sale of a flat over a period of 7 months. CH pleasant to deal with but not dynamic. Would not use their recommended solicitors again.
5/5
GoogleI recently sold my house in St Albans through Collinson Hall and was very pleased with the price achieved in difficult market conditions. I was especially impressed by Roberto Argenio's positive attitude and enthusiasm when he valued the house, and would recommend the team highly.
Thank you very much for your lovely review.
5/5
TrustpilotOutstanding service
Throughout a long and protracted sales process, Ron and the team at Collinson Hall, St Albans, were fantastic in their level of service and support. In particular, Sales Progressor, Alison Stephens, went over and above in her endeavours to complete our sale. We can't recommend Collinson Hall highly enough.
5/5
GoogleWe can't thank Collinson Hall enough for all of their help over the past months with our house purchase. Becky and Alison are always very responsive and have gone above and beyond several times to assist with our enquiries or concerns. They always take their time to explain everything clearly and reassure us during every step of the process. Always professional and efficient, thanking you again to Becky and Alison!!PositiveResponsiveness, Quality, Professionalism
Thank you for taking the time to provide a review, Becky and Alison are delighted to receive your feedback.
5/5
TrustpilotGreat Performance
Collinson Hall have been managing our residential estate for a couple of years now, and they have provided the most courteous and professional service. They deal with all Block Management issues thoroughly, and in a timely fashion. Tracy and her associates have been a tremendous help, and we look forward to continuing with them into the future.
5/5
GoogleAs a small landlord, Philippa has been a great help and support with recent tenancy problems and has mediated the situation successfully.PositiveResponsiveness, Professionalism
Thank you for your fantastic feedback, we really appreciate you taking the time to provide this review.
5/5
GoogleSharing an recent rental experience with Collinson Hall in St Albans. The team is very helpful and profession throughtout the whole journey. Very responsive on queries. Their online system is user friendly with clear instructions. It helps us a lots on settling in.
The lettings team really appreciate your feedback. Thanks for the review
5/5
GoogleWe sold our flat and bought our new house with Collinson Hall. Michèle always went the extra mile to help get the move over the line and I can't thank her enough for all the help.
5/5
GoogleGreat experience from start to finish with Collinson Hall and in particular with David and Alison who I dealt with. They provided great support at the offer stage and all the way through to completion with a dedicated individual for both stages which was very useful as a first time buyer.
Dear Adil, thank you for your kind review. I will pass your feedback to David & Alison. All the best.
5/5
GoogleJust at the offering stage..usually I would not write a review but had to given the fantastic service I have received from David and the entire team. Thanks for actual being genuine, reliable agents and decent humans. We need more people/businesses operating like this to actual make a difference in the world. Wishing everyone at Collinson Hall a great 2022PositiveResponsiveness, Quality, Professionalism
Dear Richard, thank you for your fantastic review and feedback on the team. I will personally pass on your feedback to David, I know he will be delighted, as am I. Wishing you all the best.
5/5
GoogleI have been a customer of Callison Hall for 8 years, and I am extremely satisfied with its punctuality, dedication, support, and high level of service. The staff is always polite and attentive to our needs and requests.
We appreciate your continued custom and look forward to being of service again
5/5
GoogleI had a great experience with Collinson Hall! The agency has a very professional approach to customer service. Emma, in particular, was extremely helpful and demonstrated a high level of professionalism throughout the process. Highly recommended!
Thanks for your lovely feedback Emma will be very happy.
5/5
GoogleIf you have a property to sell or let in St Albans - look no further. You will be assured local St Albans specialists with years of experience. Truly unparalelled professional service and people who are quite literally "with you every step of the way"!
5/5
GoogleCollinson Hall sold our house very quickly and had multiple viewings on one day to avoid disruption. We also purchased through them and very happy. Friendly and approachable team
Thank you for your kind review Rachael, we hope you enjoy your new home.
5/5
GoogleMy partner and I just bought a house through Collinson Hall and had a really great experience. Alison's communication and tenacity throughout the process was something to be admired. I'd recommend Collinson Hall to anyone thinking about buying or selling in the St Albans // wider Hertfordshire area.
Dear Mike, thank you for your kind review and wonderful feedback which I will pass the the team. We hope you love your beautiful new home.
5/5
GoogleFantastic service, they made selling my house very easy. I was given expert help and guidance by the team. I would strongly recommend using them to sell your property.
5/5
GoogleAfter a number of frustrating experiences with other agents, Emma and Sam (in Emma’s absence) at Collinson Hall have been fantastic. Really personable, great communication and they went above and beyond to help us secure our rental property in St Albans. Thank you! 😊 …
Thanks for the kind review.
5/5
GoogleEren was extremely helpful in collating paperwork at short notice, providing a real customer service.
Thank you for providing feedback on the service received, Eren is delighted with your comments.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Collinson Hall's Hertfordshire office has 332 reviews across two platforms: 308 on Google, 24 on Trustpilot.
Collinson Hall Hertfordshire is rated 4.7 out of 5 across all 332 reviews, and 4.9 out of 5 on Google from 308 reviews.
Yes. In The Trusted Agent 2026 awards: Collinson Hall, St. Albans won Gold.
Collinson Hall Hertfordshire, 9 - 11 Victoria Street, St. Albans, Hertfordshire, AL1 3UB.
