Collinson Hall reviews

★★★★★ 5/5

Google

After a very long and often frustrating search for a rental property, we were incredibly grateful for the help we received from Sam and Maria at Collinson Hall. From start to finish, they were professional, responsive, and genuinely supportive throughout the whole process. They kept us informed at every stage, answered our questions promptly, and made what could have been a stressful experience much smoother. Their dedication and friendly approach really stood out, and we felt they truly cared about helping us find the right place. Thanks to their hard work, we were finally able to secure a rental property, and we couldn’t be happier. We would highly recommend Collinson Hall, especially Sam and Maria, to anyone looking for a professional and reliable estate agent.

Chantal · 2 April 2026

★★★★★ 5/5

Google

I had a great experience working with Maria. She was professional, friendly, and extremely helpful throughout the entire process. Maria was always quick to respond to any questions and made everything clear and straightforward, which really reduced the stress of finding and securing a place. Her communication was excellent, and she went above and beyond to ensure everything was handled smoothly. It’s rare to find someone so attentive and genuinely willing to help. I would highly recommend Maria to anyone looking for a reliable and supportive letting agent.

Shakil · 16 March 2026

★★★★★ 5/5

Google

Our house move took a year due to a long chain and even before the chain started to form, in the process of looking at properties we ended up speaking with what felt like every local agency there is in Hertfordshire. Collinson Hall were easy to reach, they had a proactive approach to communicating with us throughout and it feels like they took the lead amongst the various agents in our 7-vender chain which I appreciated. Michèle Austin was the contact we worked most closely with and she was professional throughout and guided us through the ups and downs, as the chain evolved through the 11.5 months from property viewing to completion.

Shaan · 16 March 2026

★★★★★ 5/5

Google

Collinson Hall have provided an amazing service in supporting the sale our property in St Albans. Ron Cole and his team have gone the extra mile and then some in helping us to get a very difficult sale over the line. There were a number of protracted complications that needed expert help and considerable time and effort to resolve and Ron and his team were always there to do that. We are hugely grateful to them. Pete

Peter · 2 April 2026

★★★★★ 5/5

Google

Collinson Hall have been impressive so far in my search for a new home. Ciaran has been particularly good at arranging my viewings and accommodating my working hours to arrange a suitable slot as well as during negotiations with sellers. Michele has been great and very proactive,, guiding me through the process and keeping me on track. My purchase isn't finalised yet but I feel I'm in safe hands with the team at Collinson Hall.

Ana · 10 April 2026

★★★★★ 5/5

Google

Maria was fantastic from start to finish. She showed us around the flat with great attention to detail, answered all our questions clearly, and made the whole process feel easy and stress-free. She also guided us through all the next steps and was always helpful and responsive. We really appreciated her support and would highly recommend her!

Charlotte · 16 March 2026

★★★★★ 5/5

Google

I had a fantastic experience with Collinson Hall Estate Agents, and in particular Ron Cole, who handled our purchase. Ron was incredibly attentive, proactive, and went above and beyond at every stage to ensure the process ran as smoothly as …

Daisy · 16 February 2026

★★★★★ 5/5

Google

Highly recommend Collinson Hall - Estate Agents. They have to be one of the best Estate agents in the area. David sold my house within 2 weeks of being on the market. I have struggled to find an onward purchase but after 7 months with a few hiccups along the way I have now finally exchanged, this wouldn't of been possible with out the support of Ron, John and Alison who has been hugely helpful throughout the process. Alison has always been quick to keep myself and my very patient buyer updated. Alison went over and above to help us get to the point where we could finally exchange. Thank you Team Collinson Hall.

Lesley · 11 December 2024

★★★★★ 5/5

Google

My property purchase with Collinson Hall was pleasant and smooth, Ron and the team were very helpful and responsive. I am so grateful to have them with me during the whole journey as a first time buyer here.

Amy · 16 February 2026

★★★★★ 5/5

Google

I’ve just used the letting team at Collinson Hall to rent my property. This is second time they’ve found me tenants and each time I’ve been really impressed. Both times they have found a tenant really quickly, have kept me up to date at every stage of the process and have efficiently processed all the documentation. They are a pleasure to deal with and special thanks to Elizabeth and Emma. I would definitely recommend them if you have a property to rent.

Liz · 10 October 2024

★★★★★ 5/5

Google

Maria is a great agent and has helped me with viewing properties virtually and provided great information regarding schools in the area. She is absolutely amazing to work with!

Meva · 9 April 2026

★★★★★ 5/5

Google

Outstanding Service from Emma I recently worked with Emma to find a new rental property, and I can confidently say that the experience was exceptional from start to finish. Emma went above and beyond to ensure everything went smoothly, and I couldn’t be happier with the service I received. Emma’s expertise in the rental market was evident from our first conversation. She took the time to understand exactly what I was looking for and used her deep knowledge of the area to find properties that perfectly matched my criteria. Her advice and guidance were invaluable throughout the process. What really stood out about Emma was her commitment to keeping me informed. She was always prompt in responding to my emails and calls, and she made sure I was up-to-date with every step of the process. It was clear that she genuinely cared about making the experience as stress-free as possible for me. Emma’s attention to detail was impeccable. From arranging viewings at times that suited me to ensuring that all the paperwork was completed accurately and efficiently, she made sure that nothing was overlooked. She even took the time to explain the lease agreement thoroughly, so I felt completely comfortable before signing. Overall, working with Emma was an absolute pleasure. Her professionalism, warmth, and dedication to her clients are truly commendable. I would highly recommend Emma to anyone looking for a seamless and positive rental experience.

Nelcy · 24 September 2024

★★★★★ 5/5

Google

I would highly recommend Maria Ahmed at Collinson Hall for lettings. She managed the process efficiently, communicated clearly throughout, and ensured everything progressed smoothly from initial enquiry. A very professional and reliable service.

Sherry · 16 February 2026

★★★★★ 5/5

Google

Selling a house is always stressful but the Collinsons team made it as smooth as it could be. Rob talked sensibly to us about valuation and marketing and we got a buyer very quickly. Then Michele kept us informed, did a great job of coordinating with the buyer’s side and generally keep things calm and on track throughout a sometimes painful conveyancing process. It’s now all done and we’re very happy with the service from Collinsons overall.

RL · 22 October 2025

★★★★★ 5/5

Trustpilot

Holly Marshall-Clarke

Holly Marshall-Clarke, in Block Management was very helpful during the lengthy,( straight forward), sale of my property. I found her pleasant, helpful and most of all professional. I have experienced quite a few Msnagement Company’s over time and this one has been the best.

Amanda · 14 July 2026

★★★★★ 5/5

Google

I couldn't be happier with my experience with Collinson Hall. From the moment I contacted them, they were incredibly helpful and professional. The team was always quick to respond to my queries and went above and beyond to ensure a smooth rental process. The property I rented was in excellent condition, and any maintenance issues were addressed promptly. I would highly recommend Collinso Hall to anyone looking for a reliable and efficient letting agency. Thank you.

Laurentiu · 24 September 2024

★★★★★ 5/5

Google

From the valuation to completion the whole team have been great. Ron helped us with advice to achieve a great price for my Dads property in Butfield View and got the sale to completion very quickly considering the issues with the buildings regulations and planning permissions that we didn't have for the house. The whole team at collinson Hall were always helpful and on hand to answer questions and calls when ever needed.

Paul · 2 April 2026

★★★★★ 5/5

Trustpilot

Great experience renting a house

I had a really pleasant experience of renting a property from Collison Hall. Liz and Maria were both extremely helpful and informative. They took time to explain to me when there was an issue in the process. They reassured me and advised how to overcome the issue. I highly recommend this agency. Thank you.

Limetreeacupuncture · 21 April 2026

★★★★★ 5/5

Google

We sold through Collinson Hall in St Albans many years ago and found it a positive experience. Roberto visited my home recently to give a valuation and found his knowledge and experience of the local market excellent. After a recent negative experience elsewhere, it is important to find an estate agent that you know will support you through what can be a difficult selling/buying process. Therefore, I would highly recommend you consider Collinson Hall.

Ebee · 19 March 2026

★★★★★ 5/5

Google

Overall, my partner and I have had a great experience with Collinson Hall, largely due to the excellent service provided by Ciaran Murphy. Ciaran introduced us to what will soon be our first home and has been instrumental in ensuring the process has been as smooth and efficient as possible. He was very knowledgeable about the property and the surrounding area, and no question ever felt too much trouble.

Georgina · 14 April 2026

★★★★★ 5/5

Google

Thank you so much to Alison Stephens at Collinson Hall for taking ownership of my purchase and ensuring it was completed as efficiently as possible. Alison contacted shortly after my offer was accepted and explained all of the steps to get to completion. The journey was not as smooth as expected due to external factors, but Alison took ownership of any issues that arose and kept me informed. Thank you so much Alison!

Michael · 24 September 2024

★★★★★ 5/5

Google

Maria Ahmed has been so so helpful! She was flexible with timings, attentive and made the process fast and easy. I would definitely recommend

Natasha · 16 March 2026

★★★★★ 5/5

Google

I cannot recommend enough Emma Ross who recently helped my partner and I secure a rental property. Emma’s communication was fantastic throughout, she promptly responded to email queries, followed up with phone calls and provided a comprehensive face to face viewing. Emma was reassuring and offered excellent advice on the local area which really to helped to inform my decision. She made the process easy and enjoyable and I would definitely recommend her to anyone looking to buy/rent.

Megan · 29 May 2024

★★★★★ 4/5

Google

I’ve recently rented a property through Collinson hall and I must say the process to rent was very smooth, both Emma and Elizabeth was very helpful in the process and to answer any queries that I had. Improvement wise I suggest the check-in could have been slightly better as the person handing over the keys just handed over the keys and didn’t provide any detail about the house and how the appliances are operated. And it would be very good if they can help setup the payment of the utility bills like electricity and council tax.. - Sanjay

Sanjay · 30 March 2024