5/5
Rating only, no written review.
Agent replied · 27 August 2024
Hi Zac, thank your five star recommendation.
Trusted Agent profile
★★★★★
332 reviews across 2 platforms
9 - 11 Victoria Street, St. Albans, Hertfordshire, AL1 3UB
Collinson Hall's Hertfordshire office at 9 - 11 Victoria Street is rated 4.7 out of 5 across 332 reviews on two platforms, including 308 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Collinson Hall, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Hertfordshire office, from every platform, shown as written. First names only.
5/5
Rating only, no written review.
Hi Zac, thank your five star recommendation.
5/5
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Thank you for your review Richard.
5/5
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Dear John, thanks for your review.
5/5
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Thanks for your review Rahul.
5/5
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Thank you for your kind review. All the best.
5/5
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Thank you very much for sharing your positive feedback.
5/5
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Thanks for the 5 stars - we really appreciate it.
1/5
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4/5
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Thank you for taking the time to provide a review of our business. We are grateful for your feedback.
5/5
Rating only, no written review.
Thank you for taking the time to provide a review of our business. We are grateful for your feedback.
5/5
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Thank you for your feedback, we really appreciate you taking the time to provide a review.
5/5
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5/5
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Thank you. We appreciate you taken the time to post this.
5/5
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Thank you very much for your feedback.
5/5
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Thank you so much for your feedback, we really appreciate you taking the time to provide this review.
1/5
Rating only, no written review.
Hi Brian. My name is Steve Walker and I am the owner of Collinson Hall. I have seen the rating you have left and wanted to make contact to understand why you are unhappy. You are welcome to contact the office or email me directly if you prefer at steven.walker@collinsonhall.co.uk
5/5
Rating only, no written review.
Thanks for taking the time to post a review. It is really appreciated.
5/5
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5/5
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5/5
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Following a dialogue this review was changed to 5 stars...... My name is Steven Walker and I am Managing Director of Collinson Hall and I am deeply disturbed to read your review. I guess from the limited information that this relates to a property that we manage on behalf of a landlord. Collinson Hall adhere to the Property Ombudsman's code of practice and are a member of ARLA. As a condition of membership we have a complaints procedure which can be found on our website under the "About us" page. I am not aware of any current complaint but can assure you that If you get in touch it will be thoroughly investigated. Should you not be happy with the outcome from this investigation you can contact the Property Ombudsman who will take up your grievance on your behalf.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Collinson Hall's Hertfordshire office has 332 reviews across two platforms: 308 on Google, 24 on Trustpilot.
Collinson Hall Hertfordshire is rated 4.7 out of 5 across all 332 reviews, and 4.9 out of 5 on Google from 308 reviews.
Yes. In The Trusted Agent 2026 awards: Collinson Hall, St. Albans won Gold.
Collinson Hall Hertfordshire, 9 - 11 Victoria Street, St. Albans, Hertfordshire, AL1 3UB.