Trusted Agent profile

Collinson Hall Hertfordshire reviews

★★★★★ Excellent

332 reviews across 2 platforms

9 - 11 Victoria Street, St. Albans, Hertfordshire, AL1 3UB

Collinson Hall's Hertfordshire office at 9 - 11 Victoria Street is rated 4.7 out of 5 across 332 reviews on two platforms, including 308 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

308

Reviews on Google

This office

Trustpilot logo

24

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Collinson Hall, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Hertfordshire office, from every platform, shown as written. First names only.

5/5

Google

Rating only, no written review.

Zac · 2 October 2023

Agent replied · 27 August 2024

Hi Zac, thank your five star recommendation.

5/5

Google

Rating only, no written review.

Richard · 28 August 2023

Agent replied · 27 August 2024

Thank you for your review Richard.

5/5

Google

Rating only, no written review.

John · 28 August 2023

Agent replied · 27 August 2024

Dear John, thanks for your review.

5/5

Google

Rating only, no written review.

Rahul · 28 August 2023

Agent replied · 27 August 2024

Thanks for your review Rahul.

5/5

Google

Rating only, no written review.

Paul · 28 August 2022

Agent replied · 27 August 2024

Thank you for your kind review. All the best.

5/5

Google

Rating only, no written review.

Simon · 28 August 2022

Agent replied · 27 August 2024

Thank you very much for sharing your positive feedback.

5/5

Google

Rating only, no written review.

Leon · 28 August 2022

Agent replied · 27 August 2024

Thanks for the 5 stars - we really appreciate it.

1/5

Google

Rating only, no written review.

Susie · 28 August 2021

4/5

Google

Rating only, no written review.

MJ · 28 August 2021

Agent replied · 27 August 2024

Thank you for taking the time to provide a review of our business. We are grateful for your feedback.

5/5

Google

Rating only, no written review.

Isaac · 28 August 2021

Agent replied · 27 August 2024

Thank you for taking the time to provide a review of our business. We are grateful for your feedback.

5/5

Google

Rating only, no written review.

Tim · 28 August 2021

Agent replied · 27 August 2024

Thank you for your feedback, we really appreciate you taking the time to provide a review.

5/5

Google

Rating only, no written review.

Chun · 28 August 2021

5/5

Google

Rating only, no written review.

Roy · 28 August 2021

Agent replied · 27 August 2024

Thank you. We appreciate you taken the time to post this.

5/5

Google

Rating only, no written review.

Julia · 28 August 2021

Agent replied · 27 August 2024

Thank you very much for your feedback.

5/5

Google

Rating only, no written review.

Penny · 28 August 2021

Agent replied · 27 August 2024

Thank you so much for your feedback, we really appreciate you taking the time to provide this review.

1/5

Google

Rating only, no written review.

B · 28 August 2020

Agent replied · 27 August 2024

Hi Brian. My name is Steve Walker and I am the owner of Collinson Hall. I have seen the rating you have left and wanted to make contact to understand why you are unhappy. You are welcome to contact the office or email me directly if you prefer at steven.walker@collinsonhall.co.uk

5/5

Google

Rating only, no written review.

David · 28 August 2020

Agent replied · 27 August 2024

Thanks for taking the time to post a review. It is really appreciated.

5/5

Google

Rating only, no written review.

Teresa · 28 August 2020

5/5

Google

Rating only, no written review.

P · 29 August 2018

5/5

Google

Rating only, no written review.

A · 29 August 2017

Agent replied · 27 August 2024

Following a dialogue this review was changed to 5 stars...... My name is Steven Walker and I am Managing Director of Collinson Hall and I am deeply disturbed to read your review. I guess from the limited information that this relates to a property that we manage on behalf of a landlord. Collinson Hall adhere to the Property Ombudsman's code of practice and are a member of ARLA. As a condition of membership we have a complaints procedure which can be found on our website under the "About us" page. I am not aware of any current complaint but can assure you that If you get in touch it will be thoroughly investigated. Should you not be happy with the outcome from this investigation you can contact the Property Ombudsman who will take up your grievance on your behalf.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Collinson Hall's Google reviews

Questions about Collinson Hall Hertfordshire

How many reviews does Collinson Hall Hertfordshire have?

Collinson Hall's Hertfordshire office has 332 reviews across two platforms: 308 on Google, 24 on Trustpilot.

What is Collinson Hall Hertfordshire's rating?

Collinson Hall Hertfordshire is rated 4.7 out of 5 across all 332 reviews, and 4.9 out of 5 on Google from 308 reviews.

Has Collinson Hall won any awards?

Yes. In The Trusted Agent 2026 awards: Collinson Hall, St. Albans won Gold.

Where is Collinson Hall's Hertfordshire office?

Collinson Hall Hertfordshire, 9 - 11 Victoria Street, St. Albans, Hertfordshire, AL1 3UB.

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