Trusted Agent profile · Headington, Oxfordshire

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Breckon and Breckon Headington reviews

★★★★★ Excellent

495 reviews across 3 platforms

109 London Road, Headington, Oxfordshire, OX3 9HZ

Breckon and Breckon's office in Headington, Oxfordshire, at 109 London Road, is rated 4.8 out of 5 across 495 reviews on three platforms, including 290 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

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4.8 / 5

290

Reviews on Google

This office

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5.0 / 5

157

Reviews on View Agents

This office

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48

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Breckon and Breckon Headington

Breckon & Breckon is an independent firm of Estate Agents established in 1947 and now operating from a network of seven offices in the county of Oxfordshire. We are property professionals with many years of experience in the local market. Whilst we are constantly recommended by many firms of solicitors, high street banks and other institutions, we are very proud of the fact that the majority of our new business comes from the personal recommendations of past clients. As a privately owned company we are able to react quickly to changes in the market. We constantly review our marketing, often setting new standards for other estate agents to follow. As an established agent we have a large database of prospective buyers that is shared throughout our network of offices. This database is accessed through our state of the art computer system enabling us to match properties to buyers without delay. However, none of this innovation means a great deal if it is not backed up with the right staff. Breckon & Breckon has an enviable reputation and is seen as one of the most sought after companies to work for. Our staff are quite simply some of the most experienced property professionals that Oxfordshire has to offer.

Awards

The Trusted Agent 2026 results for Breckon and Breckon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Headington office, from every platform, shown as written. First names only.

5/5

Google

Alex Hayler is a great asset to the company. from the initial pricing phase, the speed of which he already had interested parties ready to view the property from the moment we signed, and his work ethic to see the sale through to completion was top class. A very competent company, with a very competent person in Alex. 5* all the way.

Neal · 22 March 2023

Agent replied

Thank you very much for your kind words Neal, they are much appreciated. We wish you and your family all the best and it was a pleasure working with you on the sale of your beautiful family home. Best wishes, Alex & The Headington team.

5/5

Google

Thoroughly recommend using Breckon & Breckon but more specifically Ross! He has been incredibly supportive throughout the process, we received regular updates, he also went the extra mile in terms of providing expertise and recommendations. …

Sam · 8 October 2024

Agent replied · 12 April 2024

Thank you for your review Sam. It has been a pleasure dealing with you both over the last two transactions that we have acted for you on. You have both been very efficient and easy to deal with, and we wish you all the happiness for the future. Best wishes, Ross & Team Headington.

5/5

Google

Helpthemove is a great scheme and the staff are extremely helpful.

Gary · 16 August 2025

Agent replied · 16 May 2026

Thanks for taking the time to leave a review, Gary, really good to hear!

5/5

Google

Dealt with Breckon and Breckon with regards to my house purchase and the team were excellent. Matthew in particular was extremely helpful and friendly

David · 14 March 2025

Agent replied · 30 August 2024

Thanks for the 5-star review David!

5/5

Google

We purchased a home through Breckon & Breckon Headington. Our agent, Ellie, was extremely helpful throughout the whole process. She was very responsive and always available to assist both ourselves and the vendors. I would recommend B&B when it comes to property sales.

Bogomil · 7 January 2026

Agent replied · 9 January 2026

Thank you for your kind review, Bogomil. It’s been my pleasure to help you with your purchase, and I’m so pleased we were able to get you in for Christmas. I wish you and your family all the best, and many happy years and memories in your new home. Ellie

5/5

Google

Breckon and Breckon were excellent, particularly Ross and Ellie at the headington brach who were super responsive and gave excellent advice. I would definitely recommend them!

Matthew · 3 February 2025

Agent replied · 6 February 2025

Thank you for the kind review, Matt. It was an absolute pleasure dealing with you both and selling your lovely home. We wish you all the best for the future. Best wishes, Ross & Team Headington!

5/5

Google

I thoroughly recommend using Breckon & Breckon, especially Ross. The team have been incredibly supportive throughout the selling process. We received regular updates and they went the extra mile in terms of providing …

Paul · 8 October 2024

Agent replied · 14 August 2024

Thank you for your review, Paul. It has been a real pleasure dealing with you, and we wish you all the best for the future. … More

5/5

Google

Very pleased with Matthew Heavens at Breckon & Breckon - realistic and honest advice throughout the valuation and sale process together with a prompt and efficient service. I’d have no hesitation in recommending Matthew.

Stephen · 6 October 2024

Agent replied · 20 September 2024

Dear Stephen, many thanks for kind review, it’s very much appreciated. Thank you for patience throughout and wishing you all the best for the future. Matt & the Headington Team

5/5

View Agents

Friendly and totally professional service from start to finish

Matthew came to see us when we decided to sell our property in Headington. He immediately inspired our confidence, by demonstrating his knowledge, experience and competence as a Headington based agent. We were thus perfectly happy to leave the whole process in the hands of Matthew and his professional staff - and they didn't let us down. Melissa Bush handled the detail of the process, from the initial stages, when potential buyers were showing interest, through to getting a sale agreement and on to final completion, At every stage, her communication with us was totally excellent. She liaised brilliantly between us and our buyer. and was really conscientious throughout, even visiting the house to photograph the final meter readings for us, on completion! So a big thank you to the Breckon & Breckon team in Headington., for managing a painless transaction. We wouldn't hesitate to highly recommend you to anyone wishing to buy, sell or let property in the Headington area.

Clive · 8 February 2019

Agent replied · 18 February 2019

Dear Mr Johnson, Thank you for the great review, we are very happy to have helped you with the sale and are thrilled to hear you would recommend us in the future. All the best, The Headington Team

5/5

Google

Answered my query very clearly - thanks Conor!

Smooth · 16 August 2025

Agent replied · 16 May 2026

Thank you for the 5 star review! Really pleased Conor was able to help so clearly, we’ll be sure to pass this on to him.

5/5

View Agents
Seller

Excellent service

Breckon & Breckon provided me with excellent service from the moment I asked them to market my property through to exchange of contracts. The photos they produced for the brochure showed my house at its very best. They were always very flexible and accommodating when arranging viewings and always worked hard to get feedback following the viewings. Once my property was sold they continued to support me by liaising with solicitors and my buyers, always ready to offer advice or explain what was happening. They took me through the whole process with great care and attention - Ross, Melissa and Matthew were all amazingly supportive. I would thoroughly recommend Breckon & Breckon in Headington to anyone contemplating putting their house on the market.

Diane · 28 July 2018

Agent replied · 6 August 2018

Dear Diane, Thank you for your lovely review, it was a pleasure helping you sell your lovely home. We are very happy you felt you had excellent service from day one. We all wish you the best for the future. Best wishes, The Headington Team.

5/5

View Agents

Highly recommended

Huge thanks to Matthew, Ross and the team at Breckon and Breckon for guiding us through this process. From the valuation stage Matthew’s local knowledge and experience was reassuring and undoubtedly very genuine. The fees and contract was all clear with no hidden costs. Once on the market Ross took over and gave us absolute confidence that both our sale and purchase we’re being monitored closely. Any queries were responded to quickly. Communication was excellent throughout and I would not hesitate to recommend this branch to others.

Rachel · 27 July 2018

Agent replied · 30 July 2018

Dear Rachel, Thank you for such a positive review! We are thrilled to hear you had a brilliant all round service from the team and we wish you all the best for the future in your lovely new home. Best wishes, The Headington team

5/5

Google

Can't praise the headington staff enough. A big thank you to all the team who were fantastic. I predominantly worked with Melissa who kept us informed all the way, always positive and answered any questions we had. We had been trying to sell our house for 2 years and had tried other agents, but with Brekon and Brekon we had significantly more viewings than all previous agents combined. Honest, realistic and timely feedback. First Class. Highly recommend.

Mazza · 8 February 2020

Agent replied

Thank you for your lovely review, it has been a pleasure working with you both and we wish you the best with your new venture up North.

5/5

View Agents
Seller

Good service, added value, thanks B and B

Breckon and Breckon, and Ross Mabbutt really did the job for us. We were 'selling at a distance' - this was a parental home - and we depended on Breckon and Breckon as our people on the ground in Headington. They kept in contact, always returned calls, and called us when there was news (even if it was of delays), and did all the progress chasing with our purchaser and their chain we could hope for. Also helped us solve property related matters which it would have been hard for us to sort from over 100 miles away. I would recommend them to friends in Oxford area no problem.

WC · 19 June 2018

Agent replied · 25 June 2018

Dear Dr Cooke, Thank you for your kind review. We are delighted for your Mother that the move went smoothly for her and she is now settled in her new home. We wish you all the best for the future. Kind regards, The Headington Team

5/5

View Agents
Seller

Truly dedicated estate agents

The whole team at the Headington branch were friendly and extremely professional. The .viewings (and there were many of them!) were booked in and carried out efficiently and were always on time with no hassle for us. When we got an offer Ross negotiated and we got the offer that we wanted. Having gone through the whole process I feel that selling your house is much more than the marketing and arranging the viewings, Ross kept the whole procedure running smoothly. He was in regular contact with our buyers and solicitors, ensuring that all parties new what was happening, what we needed to do next and what we were waiting for. Thank you to Ross, Matthew, Laura and Melissa who all guided us through our house move! We would thoroughly recommend them.

Sally · 18 May 2018

Agent replied · 21 May 2018

Dear Sally & Phil, What lovely feedback - thank you so much! We are glad you enjoyed your experience selling (and buying!) through Breckon & Breckon and we wish you and your family all the best in your new home. Best wishes, Team Headington

5/5

View Agents

Excellent service

During the recent purchase of a property in Marston we worked mostly with Ross Mabbutt. He provided an excellent service. He was friendly, professional, knowledgeable and helpful at all times. His communication was exceptional and working with him made the buying process straightforward and smooth and he was a breath of fresh air compared to many other agents we encountered during our property search.. Thank you very much for such a professional and high quality.service. The high quality service offered prompted us to contact and work with Amy in the B and B lettings team where the service has also been first class. Thank you B and B for our dedication, expertise and brilliant service.

Robert · 3 May 2018

Agent replied · 18 June 2018

Many thanks for your feedback. Much appreciated, Kind regards, Matthew

5/5

View Agents

Excellent service

During our property search in Oxford we came into contact with numerous estate agents.. Breckon and Breckon were head and shoulders above the crowd in terms of a high quality professional service that made the buying process as smooth and straightforward as possible. Communication was excellent throughout and we would strongly recommend Breckon and Breckon for their excellent service. Ross and Melissa at the Headington office were very helpful and professional. We would recommend Breckon and Breckon to anyone wanting to buy a property. We were so impressed with the service that we explored letting options with Breckon and Breckon. Amy in the lettings team has been enormously helpful providing a first class letting service. Thank you to the B and B Headington Team.

Robert · 3 May 2018

Agent replied · 8 May 2018

Wow, what a great review! Thank you for your comments Robert and its always nice to hear how we compare from a neutral perspective in comparison to other agents. We wish you all the best with your lovely new home. Kind regards, The Headington Team

5/5

View Agents
Seller

Sympathetic and genuine sales agents do exist!

I can't fault Breckon & Breckon. Not only did they provided an excellent service throughout the sale, more importantly it was handled very sympathetically. After living in the only family home he had ever known for over 50 years, my father and I found selling up an emotional experience. Ross (Breckon & Breckon) was understanding to a fault, listening carefully and more importantly not rushing us.. He kept us in the loop at every stage and was always available and more than happy to provide advice when needed, we really can't thank him enough!

Mel · 27 March 2018

Agent replied · 3 April 2018

Dear Melanie, Thank you for your kind review.. We are thrilled for your father and that the sale went smoothly for him. It has been a pleasure to deal with you both and wish you both the best for the future. Best wishes, Ross

5/5

View Agents
Buyer

Excellent to work with!

I bought a house where Ross Mabbutt was the agent. I found him to be very professional, helpful and amenable at all times. There were one or two complications during the process, but Ross did a great job in ironing the issues out and liaising between myself, the vendor and all the solicitors involved. I wouldn't hesitate to recommend him and he will be my first port of call as and when I come to sell. When Ross wasn't available, his colleagues in the office were also very helpful and he always received and responded quickly to messages.

Anonymous · 5 March 2018

Agent replied · 23 April 2018

Thank you for your lovely review! We are delighted your experience with Breckon & Breckon was such a positive one and we look forward to working with you again in the future, Kind regards, Ross

5/5

View Agents
Buyer

Efficient, straightforward and involved!

Breckon & Breckon in Headington have done a fantastic job from first contact to completion (today) in my recent house purchase. Ross, my main contact, has taken endless trouble to show me the house, keep me updated and answer my (many) questions promptly, well above and beyond my previous experience with estate agents. Both Ross and Matthew have been straightforward, pleasant and a pleasure to deal with. I felt Breckon and Breckon have genuinely wanted to make the sale go smoothly and satisfactorily for all parties, not just the sellers. I have already recommended them to a number of friends!

Hilary · 30 January 2018

Agent replied · 12 February 2018

Thank you for your lovely comments Ms Edgcombe,. We are delighted you have had a such a positive experience with Breckon & Breckon and we will endeavor to continue this service when selling your property! Enjoy your stunning new home Best wishes, Ross

5/5

View Agents
Landlord

Excellent service and communication throughout

We asked Breckon and Breckon to fully manage our house and tenants after we moved to Scotland. Amy Powell was our point of contact throughout, and was always professional, helpful and knowledgeable. The communication we received was excellent, and Amy went out of her way to ensure the whole process (from finding tenants initially to them moving out when we decided to sell the property) was as smooth and stress-free as possible. We couldn't have asked for anything more. Thank you.

Morag · 19 November 2017

Agent replied · 21 November 2017

Thank you Morag! It has been an absolute pleasure to be part of the process over the past couple of years. Amy

5/5

View Agents
Seller

Service couldn't have been better

The service we received from Breckon &Breckon while selling our house was excellent. Melissa Bush dealt with our sale and was professional, knowledgeable and approachable. We were selling our Oxford property while living in Scotland, and were always kept fully informed of any developments. Although the process turned out to be very stressful due to our first buyers pulling out at the last minute, Melissa went out of her way to ensure everything went as smoothly as possible. We couldn't have been happier with how the sale was handled. Thank you.

Morag · 19 November 2017

Agent replied · 21 November 2017

Thank you for the lovely feedback, I hope you will all be happy in your beautiful new home in Scotland and we wish you all the best for the future! With best wishes, the Headington team. "

5/5

View Agents
Buyer

Good experience

Very professional and efficient. Queries are responded quickly as well as to inform us the progress at any stage. Ross Mabbut is very professional and courteous with good knowledge of local Oxford market in general, and the property that we were interested in. In addition, other staffs are as efficient and friendly inc. Melissa Bush, whom I never met but enganged in a polite but friendly telephone conversation and advice. We were also pleasantly shocked when the ‘Sold’ sign was removed immediately in the early morning after completion date. That is one example of how efficient they are. Thumbs up..

Jamaliah · 7 November 2017

Agent replied · 13 November 2017

Dear Mrs Richards, thank you for your feedback! We are delighted you had such a positive experience with Breckon & Breckon and thank you for using our services. We wish you all the best for your future in your lovely new home! Best wishes, the Headington team

5/5

View Agents

Professional, friendly and highly competent

The Breckon & Breckon ream handled both our sale and purchase. We primarily interacted with Ross, who was unfailingly prompt, sharp and professional. He quickly ascertained our aims and priorities and worked toward them. When it was clear that we wanted to push forward on an accelerated timescale, he did everything he could to make that happen. He was never condescending or insincere, and we never doubted that he was looking after our interests. He and Matthew were invariably straight in dealing with us, including when their advice or news was not what we may have wanted to hear. It made a difficult, stressful processs much easier and less painful. The broader Headington team were also great, and operate as a very high functioning team of professionals. Overall, we could not have asked for better support and service. Written from beside our cozy new fireplace - thanks Ross and colleagues!

Karla · 5 November 2017

Agent replied · 13 November 2017

Dear Karla & Steve, Thank you for your lovely comments. We are delighted that you are happy in your beautiful new home and we wish you all the best for the future! With best wishes, the Headington team.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Breckon and Breckon Headington

What do sellers say about Breckon and Breckon Headington?

56 reviews from sellers, rated 4.9 out of 5 on average. For example, Diane wrote: "Breckon & Breckon provided me with excellent service from the moment I asked them to market my property through to exchange of contracts. The photos they ..."

What do buyers say about Breckon and Breckon Headington?

27 reviews from buyers, rated 5.0 out of 5 on average. For example, Anonymous wrote: "I bought a house where Ross Mabbutt was the agent. I found him to be very professional, helpful and amenable at all times. There were one or two complications ..."

What do landlords say about Breckon and Breckon Headington?

5 reviews from landlords, rated 4.9 out of 5 on average. For example, Morag wrote: "We asked Breckon and Breckon to fully manage our house and tenants after we moved to Scotland. Amy Powell was our point of contact throughout, and was always ..."

What do tenants say about Breckon and Breckon Headington?

13 reviews from tenants, rated 4.9 out of 5 on average. For example, Phoebe wrote: "Amy went the extra mile for us in helping us sort out our new home and even assisting us with extra storage possibilities to make the move work out. We were ..."

Has Breckon and Breckon won any awards?

Yes. In The Trusted Agent 2026 awards: Breckon and Breckon, Headington won Gold.

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