Breckon and Breckon Headington reviews

★★★★★ 5/5

Google

Matthew was absolutely amazing from the start, a very difficult situation for me and he was always there morning ,noon and night with the right answers and reassuring words. Can not thank him enough. Ellie stepped in while he was on holiday and she went above and beyond as well, always there anytime of day and weekends.Such a wonderful team and a credit to Breckon and Breckon. Words are not enough to thank you both for the compassion and understanding .😘

Alison · 4 September 2026

★★★★★ 5/5

Google

We recently purchased a property through Breckon & Breckon, with Matthew Heavens acting as the seller’s agent, and we were very happy with the service we received. Matthew was consistently professional, friendly and helpful throughout. He was excellent at keeping communication flowing between the various parties, always approachable when we had questions and proactive in helping to keep things moving towards completion. What particularly stood out was Matthew’s calm and positive approach. He was a pleasure to deal with throughout and clearly cared about getting the right outcome for everyone involved. We would have no hesitation in recommending Matthew and Breckon & Breckon to anyone looking to buy or sell a property. Excellent service from start to finish.

Chris · 4 September 2026

★★★★★ 5/5

Google

I completed on the purchase of a house today. Throughout the whole process - from 1st viewing to picking up the keys - Ellie has been outstanding. She's been helpful, responsive and proactive at every step as we've navigated the various twists and turns to get today. She's been consistently pragmatic and kept everyone's 'eyes on the prize' - which has been hugely valued. I often received progress updates from Ellie before my solicitor, amazing stuff! 6 out of 5 stars, Ellie - great effort and a heart-felt thanks.

Matt · 4 January 2026

★★★★★ 5/5

Google

Our onboarding experience with Help the Move has been nothing short of outstanding, thanks to the exceptional support provided by Ellie. From the very beginning, she has been incredibly attentive, organised, and genuinely invested in ensuring everything ran smoothly. Her professionalism, clear communication, and willingness to go above and beyond made the entire process effortless and genuinely enjoyable. Ellie’s friendly approach and deep knowledge of the process gave us confidence every step of the way, and it has truly been a pleasure working with her. We’re extremely grateful for the care and dedication she has shown throughout. We look forward to continuing our partnership with the wider Help the Move team, and we cannot recommend their service highly enough.

Tanzila · 16 December 2025

★★★★★ 5/5

Google

The support from Breckon & Breckon throughout the whole process of buying our new home has been brilliant, we have been so appreciative of their responsiveness - we've always been able to get someone on the phone and get an update or some assistance if needed - I didn't realise the importance of this prior to starting our house search but it's made such a difference and been so reassuring. The whole team have a really positive attitude and Ross has been particularly helpful in terms of quickly and efficiently liaising with the seller and arranging access to the property to facilitate follow up viewings - helping us to plan ahead beyond the purchase itself so we'll be able to get settled as easily and quickly as possible.

Vanessa · 4 December 2025

★★★★★ 5/5

Google

I’ve been dealing with Ross Mabbutt for the past few months. He has guided me through the process of selling our family home and has been fantastic in making it as painless as possible. Ross had great advice to help the sale go through quickly and smoothly, helping us achieve a wonderful outcome. It was always very easy to get hold of Ross, arrange meetings and get answers to any questions. In summary, I can not recommend Ross, and Breckon and Breckon, enough. An all round excellent service. Thank you!

Caroline · 4 December 2025

★★★★★ 5/5

Google

Ellie from Breckon & Breckon helped us to sell a home following a death in the family. She was very mindful of our circumstances and helped us through the sale. Ellie was kind, helpful, professional, great at keeping in touch and very easy to work with. We also appreciated her very present but non-pushy approach. All round excellent! We had a smooth process - through to a successful sale. Thank you Ellie you have been amazing!

J · 4 January 2026

★★★★★ 5/5

Google

We had a great experience buying our first home with Breckon & Breckon Headington. We mainly worked with Ellie Fieldwick, who was excellent from our very first viewing through to completion day. She was quick to reply and act on requests, always friendly and communicative, proactive, and generally really easy to work with. She also gave us good advice without it seeming like we were being given "the hard sell." As first-time buyers, navigating the process was pretty stressful, but Ellie helped us manage it as smoothly as possible. Every other member of the team we interacted with were also very nice. We would highly recommend Ellie and the Headington branch of Breckon & Breckon.

Sean · 4 August 2026

★★★★★ 5/5

Google

We had a fantastic experience with Breckon & Breckon throughout our house move, and we can’t thank the team enough for all of their support. A special mention has to go to Ellie Fieldwick, who was absolutely amazing from start to finish. Our move was far from straightforward and involved a number of delays, but Ellie was always kind, understanding, patient and incredibly reassuring. She kept us updated every step of the way, was always happy to answer our questions, and genuinely cared about helping us get over the finish line. Buying and selling a home can be an incredibly stressful experience, but having someone like Ellie on our side made such a difference. Her professionalism, empathy and positive attitude never wavered, even during the most challenging moments. She made us feel supported throughout what was a very long and emotional process, and we always knew we could rely on her. We would highly recommend Breckon & Breckon to anyone buying or selling a home, and we’re especially grateful to Ellie Fieldwick for all of her hard work, kindness and dedication. She is a real credit to the company. Thank you for everything; we couldn’t have asked for better support.

Sarah · 4 August 2026

★★★★★ 5/5

Google

We had a great experience with Ellie and the team at Breckon & Breckon during our first home purchase. Ellie was friendly, professional, and super helpful throughout the whole process. Even when things got a little bumpy, her communication was clear and reassuring, which made a big difference. She kept everything moving smoothly and made what could have been a stressful process feel really manageable. Any buyer would be lucky if their future home is being marketed by Breckon & Breckon. A big thank you to Ellie. We truly appreciated all your help!

Ioannis · 6 October 2025

★★★★★ 5/5

Google

A dithering would-be first-time buyer, for over 4 years I looked at properties and drove estate agents crazy, but Ross Mabbutt in the Headington branch of Breckon & Breckon achieved the impossible and got me into a home of my own. Ross responded patiently to my endless questions, and with his help the transaction was smooth and (by English standards) very swift. The property itself is fantastic and I still can't believe my luck in having secured the perfect home for me. It was definitely worth the wait!

Audrey · 6 October 2025

★★★★★ 5/5

Google

I have used the services of Breckon & Breckon as my estate agent since my first house sale in 1990 and am about to complete another successful move. I would highly recommend them. They are several cuts above any other estate agents with whom I have had contact. Matthew has always made himself available to provide guidance or find solutions to any problems that have arisen in my recent sale. It has been a great pleasure to work with him. The staff, overall are professional and reliable and I couldn’t fault them.

Heather · 6 October 2025

★★★★★ 5/5

Trustpilot

Cheryl and the team were wonderful

Cheryl and the team were wonderful. They guided me through the process, making viewings easy and straightforward, always with feedback from the viewer. They were always on hand with advice about the market and spent time and energy giving me a very personal experience. There were a few bumps and lumps down the chain when I did find a buyer but the team managed the stress positively and realistically and we managed to progress without any problems. I had a few hurdles to leap through with my purchase and Cheryl always listened and took the stress out of the situation. I would thoroughly recommend Breckon and Breckon. They give a very personal experience and a lot of support throughout what can be a nerve wracking experience. They are very knowledgeable and I felt very safe and incredibly well looked after in their hands.

Sophie · 25 June 2026

★★★★★ 5/5

Trustpilot

A very positive experience with Brooke at Breckon & Breckon

We had a very positive experience working with Brooke Milner at Breckon & Breckon during the purchase of our home. Brooke was helpful, responsive and approachable throughout the process. She answered our questions clearly, or made sure she found the right answers when needed, which made the process feel much easier to navigate. What stood out most was that her support did not stop once the transaction was completed. Even after we moved in, Brooke continued to help with questions about the property and supported us in resolving a few small issues. Overall, we really appreciated her professionalism, responsiveness and willingness to go the extra mile. We would happily recommend Brooke and Breckon & Breckon to others.

Kuba · 10 June 2026

★★★★★ 5/5

Trustpilot

I had a fantastic experience with the…

I had a fantastic experience with the team throughout my house purchase, especially Brooke! The process was much longer and more complicated than expected, but they were supportive, professional, and communicative from start to finish. They were always available to answer my questions, kept me updated on progress, and took the time to explain what was happening whenever issues arose. Buying my home was very stressful, but their patience and support kept me sane! Thank you girls at the Summertown office xx

Abigail · 7 June 2026

★★★★★ 5/5

Google

Matthew at Breckon & Breckon has been absolutely outstanding. He helped us sell our house under somehow challenging circumstances and made the entire process incredibly so easy from start to finish. His professionalism, support, and clear communication took so much stress off our shoulders. We couldn’t have asked for better service and would highly recommend him to anyone looking to sell their home.

Marina · 4 February 2026

★★★★★ 5/5

Google

My father and I couldn’t be happier with the exceptional support Ellie provided at the Headington branch during our house purchase in Oxford. As foreign buyers, we were especially grateful for her professionalism, patience, and warm, friendly manner, she made every step of the process effortless. Ellie went above and beyond, not only arranging a last-minute viewing for us but also answering all our questions with remarkable efficiency. Thanks to her dedication, we’re absolutely thrilled to have found our ideal home right on schedule! Her guidance was invaluable, and her polite, caring approach made us feel confident and well-supported throughout. We wholeheartedly recommend Ellie and this agency to anyone looking for a seamless property buying or selling experience. Thank you, Ellie, for your outstanding service! ⭐ ⭐ ⭐️ ⭐ ⭐

Beauty · 23 August 2025

★★★★★ 5/5

Trustpilot

Thank You, Breckon & Breckon and Brooke Milner

I am extremely grateful to Breckon & Breckon for their outstanding support throughout my home-buying journey. From the very beginning of searching for a new home to completing the contract, they handled everything smoothly and professionally. I would especially like to thank Brooke Milner. Her professionalism, prompt communication, and genuinely kind personality were incredibly helpful throughout the entire process. Honestly, I don’t think I could have completed this home purchase without her help. I highly recommend Breckon & Breckon and Brooke Milner to anyone looking for reliable, professional, and caring service.

Jaehyoung · 28 May 2026

★★★★★ 5/5

Trustpilot

Not all estate agents are the same

Not all estate agents are the same, some stand out and Breckon & Breckon are one of the stand outs. Professional, proactive, thoroughly nice people to deal with. Shout out for Kelly, who got to know me and what I was looking for and found me my dream home. Thank you Kelly and the team!

Debbie · 23 March 2026

★★★★★ 5/5

Google

We had a fantastic experience working with Ellie Fieldwick at Breckon and Breckon (Headington office). From start to finish, Ellie provided an excellent level of service and was always helpful whenever we had questions or needed clarification. She consistently went above and beyond to support us, and her responses were always prompt and reassuring. What really stood out was her professionalism, dedication, and genuine commitment to customer service, she is truly like no other estate agent we have come across. Ellie made the whole process much smoother and far less stressful than we expected. We would highly recommend Ellie to anyone looking for a reliable and supportive estate agent. Thank you again for all your help!

Abhishek · 4 May 2026

★★★★★ 5/5

Google

Matthew from Breckon was a brilliant estate agent for my recent house purchase - always available and replied promptly, keeping me informed of progress and progressing the sale as quickly as possible. As a first time buyer I wasn't sure what to expect, but they made the process as smooth as possible and explained everything I needed to know along the way! Thanks to Matthew and the entire team, thoroughly recommend them!

Matt · 6 October 2025

★★★★★ 5/5

Google

Just completed the sale of a property in Headington. Ross was extremely helpful in showing round prospective buyers and providing honest feedback. After an offer was made, Ellie made an excellent job in making sure all parties proceeded rapidly to a successful completion. I would highly recommend Breckon & Breckon for handling the sale of your property in the Headington area.

Mike · 4 January 2026

★★★★★ 5/5

Google

We recently bought a property through Breckon $ Breckon. Matthew was our primary contact but when he wasn't available Ross stepped in very ably and always seemed to be up-to-date with our transaction, so obviously communications in the office are very good. Matthew was extremely helpful throughout, and was always so friendly and cheerful, going the extra mile even after the sale was complete. We would recommend them wholeheartedly.

Angela · 9 October 2025

★★★★★ 1/5

Trustpilot

Very disappointing - Avoid Breckon & Breckon Lettings

Very disappointing behaviour, Strongly advise avoiding Breckon & Breckon We have had an utterly exhausting and deeply disappointing experience with Breckon & Breckon lettings during our tenancy renewal for a property in New Hinksey. The agency demanded a rent increase of £150/month, insisting it reflected market value. Yet, their own "Best Price Guide" showed we were already paying above the local market average. Facing an artificially inflated demand, we had no choice but to serve notice to vacate, an unbelievably stressful and disruptive situation to be put through, especially with my wife being pregnant at the time. To our absolute shock, immediately after we gave notice, they re-listed the property publicly at £200/month lower than what they demanded from us, and £50/month less than our original rent. When we complained, staff initially admitted the mistake, telling us "we will of course look to rectify this". But in the end, they took zero accountability, brushing off the sudden price drop in their Final Viewpoint Letter as simple "market fluctuations" over a matter of weeks. Pushing out good, reliable tenants with misleading rent demands, only to drop the price for someone else the second we said we had to leave fells utterly rubbish (for both tenants and landlords alike). The lack of empathy and basic professionalism during an already vulnerable time for our family was appalling! We are taking this matter to The Property Ombudsman (TPO). I strongly recommend both prospective tenants and landlords to steer clear from Breckon & Breckon.

Romain · 1 August 2026