Breckon and Breckon Headington reviews from buyers

★★★★★ 5/5

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Excellent to work with!

I bought a house where Ross Mabbutt was the agent. I found him to be very professional, helpful and amenable at all times. There were one or two complications during the process, but Ross did a great job in ironing the issues out and liaising between myself, the vendor and all the solicitors involved. I wouldn't hesitate to recommend him and he will be my first port of call as and when I come to sell. When Ross wasn't available, his colleagues in the office were also very helpful and he always received and responded quickly to messages.

Anonymous · 5 March 2018

★★★★★ 5/5

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Efficient, straightforward and involved!

Breckon & Breckon in Headington have done a fantastic job from first contact to completion (today) in my recent house purchase. Ross, my main contact, has taken endless trouble to show me the house, keep me updated and answer my (many) questions promptly, well above and beyond my previous experience with estate agents. Both Ross and Matthew have been straightforward, pleasant and a pleasure to deal with. I felt Breckon and Breckon have genuinely wanted to make the sale go smoothly and satisfactorily for all parties, not just the sellers. I have already recommended them to a number of friends!

Hilary · 30 January 2018

★★★★★ 5/5

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Good experience

Very professional and efficient. Queries are responded quickly as well as to inform us the progress at any stage. Ross Mabbut is very professional and courteous with good knowledge of local Oxford market in general, and the property that we were interested in. In addition, other staffs are as efficient and friendly inc. Melissa Bush, whom I never met but enganged in a polite but friendly telephone conversation and advice. We were also pleasantly shocked when the ‘Sold’ sign was removed immediately in the early morning after completion date. That is one example of how efficient they are. Thumbs up..

Jamaliah · 7 November 2017

★★★★★ 5/5

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Excellent service and communication for house purchase

We used Breckon & Breckon to buy a property in Marston, Oxford in 2017. Our agent was Ross Mabbutt throughout and we were very happy with his service and would definitely use Breckon & Breckon again. In particular, at various points when we needed to put questions to the sellers or arrange on site visits he communicated our requests very rapidly and got back to us soon, so this was not a cause of delays as can be in some house sales. I never had trouble getting hold of Ross or someone else from the office; on just one occasion when he was out of office his manager Matthew Heavens took my call and helped me set up a site visit with a contractor, so there was no delay. We also feel that our interests and those of the sellers were faithfully represented. In short, happy to recommend this agent and agency.

Richard · 4 July 2017

★★★★★ 5/5

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Dedicated, tireless and positive

Matthew worked hard to guide us and his vendor to a successful transaction. He was understanding when problems arose, and I felt he was fair to us whilst always keeping the best interests of his client to the fore. He was well supported by the rest of the team in the Headington office. I've now bought twice through Breckon and Breckon and have been impressed by their professionalism and efficiency both times. They will be top of my list when I come to sell..

Andrew · 7 April 2017

★★★★★ 5/5

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Happy first time buyers

The team at headington breckon and breckon we're just fantastic in helping us secure our house where we have been now for nearly 6 months and are settled and happy.. Being first time buyers we had a lot of questions and Matthew, Laura and James were so nice and helpful every step of the way, the experience of buying our first house was a happy one and one we'll always remember. we can totally recommend thier services, a really trustworthy and friendly team.

David · 14 March 2016

★★★★★ 5/5

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Professional, personable & trustworthy

We have recently bought through Headington Breckon; Ross was the agent. He was very professional and knowledgeable from the initial viewing, all the way through the process. He was honest and trustworthy, asking questions to solicitors & vendor where he did not know himself. As always, there were bumps in the road and Ross smoothed them with hard work and determination. Pleasure to deal with and look forward to engaging with Breckon in the future.

Anonymous · 6 April 2018

★★★★★ 5/5

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Friendly. efficient and knowledgable estate agents

We have been very pleased with the service we received from Breckon and Breckon in Headington, Oxford. In particular, Melissa Bush has been extremely helpful. She has kept us updated throughout our purchase from the offer stage through to completion. Queries were always dealt with promptly and in detail. Melissa is a very approachable and friendly person who has made our transaction go smoothly. I would highly recommend this agency!

Myra · 6 April 2018

★★★★★ 5/5

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Excellent Service

Our negative experience with estate agents has been redeemed through working with Matthew Heavens and his colleagues at the Headington branch. As buyers Matthew treated us with the greatest respect, was extremely competent, diplomatic, honest, efficient and helpful. We would highly recommend him and Breckon and Breckon - a rarity today. You can't find a better estate agent.

Sarah · 26 April 2016

★★★★★ 5/5

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Ross kept us well informed at every stage of the purchase and also helped resolve any issues that arose in a calm and collected manner. Finally, and most importantly, we found him to be frank and honest in his interactions with us, unlike some of the other estate agents we came across. Craig & Kreepa

Craig · 3 September 2018

★★★★★ 5/5

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help with buying house

I have brought a house from Breckon & Breckon. Ross has been a great help from start to finish, always keeping us updated on progress. I would definitely recommend Ross from Breckon & Breckon to my friends and family in the future. Thanks a lot for all your help. Daniel & Emma.

Daniel · 17 January 2017

★★★★★ 5/5

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Excellent customer service

Melissa, and Matthew were both very helpful and professional. I was buying a property but felt well supported and looked after by them. Melissa was the main person I dealt with and she was incredibly efficient. I would highly recommend this branch if people are thinking of selling locally.

Michelle · 4 August 2018

★★★★★ 5/5

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Went the extra mile

As first-time buyers we weren't completely sure about the process, and Ross and his team really went the extra mile to explain everything to us, helping us know what to expect when. This made the learning curve so much easier for us, and much less intimidating. They were always quick to respond to our queries and to pass on the sellers' queries, and have even helped us post-sale to sort out the mail! I have no hesitation in recommending Ross and Breckon & Breckon.

Liz · 17 September 2018

★★★★★ 5/5

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Great service, friendly and professional

Melissa has provided a great service and support throughout the process. She is extremely efficient and well-organised, with a friendly attitude. Thanks also to Ross and all the Headington team for being so helpful and quick with all our queries!

Silvia · 30 August 2018

★★★★★ 5/5

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professional,friendly service

Matthew and Laura provided a professional service with a friendly approach , nothing was too much trouble we had the feeling they went the extra mile , very informative and kept us up to speed ,highly recommend Breckon & Breckon

Mary · 12 April 2016

★★★★★ 5/5

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Really helpful service from Breckon in buying our new home

Really great service from Matthew Heavens in buying our new home. He was very friendly and professional. He was very supportive during a previous attempt to buy another property and then worked hard to ensure our purchase went smoothly.

David · 4 January 2017

★★★★★ 5/5

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Very clear and professional

These guys were what you would hope from an estate agent, rather than the common experience. I dealt with James throughout, he was very helpful and quick to get the information and services requested. I would recommend this branch.

Tom · 22 August 2016

★★★★★ 5/5

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Highly recommended

We recently bought our new home through Breckon and Breckon in Headington. All members of the team were helpful, enthusiastic and accommodating. I was particularly pleased by the ongoing contact and follow up from Ross following acceptance of our offer. Thank you also to Melissa for making calls to removal companies on my behalf! I would be delighted to recommend this team to others.

Melissa · 6 September 2018

★★★★★ 5/5

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Purchased property through Breckon and Breckon

Fantastic agent who not only wanted to sell us the property but also help us through the entire process. James Rein has been fantastic throughout. Thank you so much for all your help

EUROS · 19 June 2016

★★★★★ 5/5

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Plesant experience and excellent service

We just bought our fist place from B&B Headington and found the experience to be pleasant overall. Right from the beginning, their agents were nice and as FTB, we found them to be patient and helpful during the entire course. We conducted several viewings of the property prior to exchange and the B&B team were efficient in organising these. Matt, who handled our sales was great and provided us with the required contact/assistance, when requested. I will wholeheartedly recommend B&B to my friends and family.

Sridhar · 5 February 2017

★★★★★ 4/5

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A professional, no-nonsense service

Matthew was helpful in all respects and made himself available to accommodate our busy schedules. We appreciated his honest and non-pushy approach which made us feel comfortable during our viewing.

Alex · 23 November 2016

★★★★★ 5/5

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Friendly and professional

Melissa has been fantastic throughout our house purchase, just the right combination of friendly and professional that makes that sort of transaction so much easier.

Dan · 13 July 2018

★★★★★ 5/5

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Very pleasant and responsive to deal with

James Rein from Breckon & Breckon was extremely helpful in my recent house purchase. He was always responsive to questions I had, even those that meant contacting the vendor. After a few painful months with other estate agents and transactions that fell through, it was a relief to end up with Breckon & Breckon and a successful purchase.

Mike · 16 March 2016

★★★★★ 5/5

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Excellent service. Highly recommend

James and colleagues were extremely helpful to us and looked after us very well whilst we were buying a property with them - they responded quickly to emails and chased things up as needed.. Would highly recommend the service they provided! thank you.

David · 17 March 2016