Lawlors Estate Agents Hayes reviews

★★★★★ 1/5

Google

I was trying to get a property on rent sooner because I had arrived in london for the first time with my family. They just sent the video of the property and asked to see it myself. Asad, the sales person was in communication with me and he didnt even bother to come show the property to me. I was completely new but still went all the way to see the property all alone. I requested asad so that the existing tenant might give me a tour. Luckily the existing tenant agreed and he was nice enough to have agreed to give me a tour. I booked the property and i had provided all the specifics that i have an infant at the first place. After 5 days he comes back saying they cant give the property to me because of the baby and wasted my 5 days. I suffered losses because of them because i had to stay in hotel for another month to find a property. After few days they came back to me saying they have another property coming up and I was like really, after all this someone would again get into all this trap. First impression is last impression and I am never going to do any business with them ever again.

Satyadeep · 6 June 2023

★★★★★ 5/5

Google

I have been renting with Lawlors for 5 years now and can not fault their customer service. Their attention to maintenance to my property was always immediate and works carried out by competent tradesman. As for the owner Gerard Lawlor and his team I would be very happy to recommend this company to both tenants and landlords.

Kelly-Jo · 7 July 2017

★★★★★ 5/5

Google

Syed Sayem made my journey of renting at Lawlors seamless. He was indeed resourceful and very professional with his approach during the whole process. I have moved into the property now and I’m happy he was part of the great accomplishment.

Jinad · 22 September 2024

★★★★★ 5/5

Google

I had a great experience with Lawlors Estates while renting a property in Ickenham. The team was incredibly helpful, guiding me through the entire process with professionalism and efficiency. They were always available to answer questions and made the whole experience smooth and stress-free. Highly recommend them for anyone looking to rent in the area!

Ray · 21 October 2024

★★★★★ 5/5

Google

Highly Recomended..! Lawlors helped me recently to find a suitable house on rent and completed the documentation in no time hassle free. I am extremely happy with the level of professionalism and dedicated service that we received from Asad. He was always very quick in responding to any questions raised and took the time to go through all the finer details relating to the paperwork.He was knowledgeable, friendly and accommodating. I recommend that anyone looking for a reliable estate agent with a great team, please connect with Lawlors.

Manish · 7 May 2023

★★★★★ 5/5

Google

The Best Agency in town . Everything went well and fast because of Asad Chughtai . I recommend Asad with all confidence and I think he is one of the few agents in Hayes who does his job well ! Thank you ! Best regards GeorgePositiveProfessionalism

George · 27 August 2021

★★★★★ 5/5

Google

Lawlors are a great company. And very especially Karan who is a very kind, polite, professional and well spoken gentleman. His communication skills, attitude, politeness and kindness is an absolute beauty. I would highly recommend Lawlor Estate Agents and Karan.

Vinay · 6 July 2022

★★★★★ 5/5

Google

Thank you Azad and team for the wonderful stay in our house in hayes.Though I searched for a house with many other agencies it was Azad and team who helped me get a house quickly.They are very reliable. Also thank you very much for your quick response during our emergency with the household works. They were very professional in coordinating with the landlord and us.On the whole Lawlors are great team which any tenant would be satisfied.

Jomy · 6 July 2021

★★★★★ 4/5

Google

My experience with Sayem was really good and he handled the process of tenancy very professional. He was very friendly and understanding to our needs and committed to the timeline provided by him for the house check in.

Ramya · 22 September 2024

★★★★★ 5/5

Google

Sayem was highly attentive to my needs and preferences while helping me rent a property. He was always available to answer my questions and offer advice. I recommend Lawlors to anyone seeking a reliable real estate agent.

Linkle · 22 September 2024

★★★★★ 1/5

Google

Complete scammers!!!!!! My mother rented from them and they treated her like garbage the entire time. Put her in a mold infested apartment and refused to do anything when she got sick. Lawlors should be ASHAMED of themselves I don't know how they can sleep at night.

Zack · 13 December 2024

★★★★★ 5/5

Google

We have been with Lawlors for more than 10 years. The staff are always polite, efficient and always cater to our needs. When we have queried anything with them they always come back to us in reasonable time. They are also extremely fair and honest. I can’t recommend them enough.

Hanry · 28 October 2024

★★★★★ 5/5

Google

Moving is a stressful and hectic process, so having a good estate agency and agent is a key. We were very pleased with Lawlors and how they handled it all. Asad Chughtai was our agent, and he was professional, proactive and always pleasant. Will recommend him and the agency.

Zhasmina · 7 July 2019

★★★★★ 5/5

Google

We are very happy the way Lawlors handled our check in and checkout. Asad was very helpful and address all our concerns and sorted out the problems which we had. Always approachable , Will recommend Asad and the Estate Agent to anyone looking for a property in this area.

Sankar · 7 July 2019

★★★★★ 5/5

Google

I have done business with Lawlor’s Estate Agents over the years. I couldn’t recommend highly enough. I have found them to be very professional, helpful & efficient. Staff go out of their way to address queries and I have found their responsiveness and communication to be next to none.

L · 4 November 2024

★★★★★ 5/5

Google

Lawlors have been a great help in finding me a place to rent. Asad has been very helpful and listened to all my requirements. I would recommend Asad to anyone looking for their property search

Sabina · 6 July 2022

★★★★★ 5/5

Google

Sayed was very quick and professional to help me view the flat and sort out all the required materials so I could move in within 8 days

Petros · 15 January 2025

★★★★★ 5/5

Google

Had a wonderful experience with them to get a rental property at Crayford. Particularly Sayem is very helpful and quick to respond. Had few minor issues with the property which were addressed on time. I strongly recommend them.

Paul · 29 July 2024

★★★★★ 2/5

Google

At first seemed good but after that wasn’t a very positive experience, especially when you are paying the full rent for the year upfront and no one wants to get back to you , Monday came and went ,so did Tuesday, if we hadn’t have called …

Bianca · 14 November 2025

★★★★★ 5/5

Google

I was recommended this agency through friends and I’m grateful for the service provided especially from Asad, his communication and professionalism was exemplary. I have forwarded Asad’s details to my friends and family and I will certainly be using this agency’s service in the future to sell my properties. Asad is credit to Lawlors. Thank you once again.

Muzamal · 7 April 2023

★★★★★ 1/5

Google

First of all, we are grateful to lawlors the fact that we found the ideal flat in terms of size, location and good lighting. We lived in one of their flats for less than a year and had to chase them for everything. When we moved in the flat was not clean, there was hair and dirt everywhere, we even found kitchen utensils covered in mould in a cupboard. We sent pictures and videos via email and they continuously denied, saying it had been professionally cleaned and at the end we had to clean ourselves. We were told the bath would be resealed before we moved in as it was gross and grotty, it was never done. The desk chair was riddled with hair and who knows what else. We threw it out and replaced it. The mattress was incredibly old, the contract clearly states normal wear and tear is okay, this mattress looked over 10 years old (not an exaggeration), the springs were literally visible through the fabric, we were told by maintenance, I quote, 'the landlord refuses to replace it but you are welcome to buy your own.' Why should we do that when it isn't acceptable to provide tenants with such dismal furnishings in the first place? The oven didn't work, the inside was completely rusted it looked like it hadn't worked in years. It took 2 weeks for one to be delivered and they never organised an installation, it was sitting in our flat for weeks until we chased them to see when it would be installed. They also didn't organise a collection for the broken appliance, we had to pay to have it taken by the council. The stove was constantly tripping the fuse box. Turns out the fuse box is so old it was against current safety regulations and only when we asked for the stove to be changed did they replace it. I'm sure that was supposed to be changed years ago too. When the stove was changed the wood underneath was completely burnt black... A fire waiting to happen. The washing machine started leaking so we asked for a repair/replacement. It took over 2 weeks for someone to come and see it, as soon as they came they said they won't even bother to repair it because it's so old, and that it should just be replaced. Surprise surprise that took almost a month, we had to go to a laundrette the whole month and spent a significant amount of money doing our laundry because the replacement took so long. Again, the washing machine was delivered but no one contacted for it to installed. It was sitting their for a week. After we moved out, we hoped to get our deposit back as soon as possible, however it took about a month to get it back which was of course after we emailed and called them. Once again, they didn’t refund the advance they asked us to pay and we had to chase that up too. It's a shame because the flat itself is in a great location, good size and big windows. It's just terribly taken care of and frustrating having to deal with the landlord/agent. We regret that we didn’t read the reviews before we rented with Lawlors, that was a big mistake. We don’t want anyone to go through the same experience, no matter how desperate you are, we strongly advise to avoid. Edit in response to the reply- We were not told of this 'rent as is' specification. If this was the case why did the contract still mention having to have a professional clean? We were also told by staff via email that the flat was professionally cleaned when we first complained. So what you're saying doesn't even match what your own staff told us. We know it is not a serviced flat, yes we discarded the items covered in mould, but why were they left there in the first place? This means the flat was not properly inspected by your staff. Hygiene should be a priority during COVID not an excuse to not do the bare minimum.NegativeResponsiveness, Quality, Professionalism, Value

Ami · 27 August 2022

★★★★★ 1/5

Google

Working with Lawlors Estate Agents has been an absolute nightmare. Farhad Malik and Kelly Jo couldn’t have been more unprofessional if they tried. It’s like they actively avoid doing their jobs, constant delays, no communication, and a complete lack of basic competence. It felt like pulling teeth just to get them to respond or do something that should be standard practice. And let’s not forget the weird smell coming from their office, honestly, it made the whole experience even worse. If they can’t even keep their office in order, how are they supposed to manage anything else properly? Save yourself the headache and look elsewhere. These people clearly don't care about their clients or their work.

Deniz · 12 October 2024

★★★★★ 1/5

Google

I don’t recommend anyone to go them , they waisted my 3 months of time , every time they show me house when I said ok and after paying the holding deposit they said oh landlord want to do work in the house they showed me 4 house 2 house are very bad condition still I was okie because I need to move in as soon as possible even I told them , they show me first house, I pay the holding deposit to Asda and he said oh landlord want to work in the house they show me 2 and same excuse,3rd with same excuse 4 as well at the end I told them to return my deposit I will find out something else , whenever I call in the office they make excuses Asad and karan they both show me they house .

Preet · 22 September 2024

★★★★★ 5/5

Google

We recently approached Lawlor's Estate Agents with respect of letting out a property in Hayes, we found them to be only to happy to assist us in the letting, all done and dusted in a couple of weeks. Keep up the excellent services team Lawlor

Patrick · 28 October 2024