Lawlors Estate Agents Hayes reviews

★★★★★ 4/5

Google

My experience with Sayem was really good and he handled the process of tenancy very professional. He was very friendly and understanding to our needs and committed to the timeline provided by him for the house check in.

Ramya · 22 September 2024

★★★★★ 5/5

Google

Hi I had a great experience with lawlors agency and syem was dealing with me all the process and documentation to get the house .When ever I called him he always attended the call and gave the updates during the process of getting the key.I moved in to the new house within a week.

Sony · 11 October 2025

★★★★★ 5/5

Google

Sayem was highly attentive to my needs and preferences while helping me rent a property. He was always available to answer my questions and offer advice. I recommend Lawlors to anyone seeking a reliable real estate agent.

Linkle · 22 September 2024

★★★★★ 1/5

Google

Complete scammers!!!!!! My mother rented from them and they treated her like garbage the entire time. Put her in a mold infested apartment and refused to do anything when she got sick. Lawlors should be ASHAMED of themselves I don't know how they can sleep at night.

Zack · 13 December 2024

★★★★★ 5/5

Google

We have been with Lawlors for more than 10 years. The staff are always polite, efficient and always cater to our needs. When we have queried anything with them they always come back to us in reasonable time. They are also extremely fair and honest. I can’t recommend them enough.

Hanry · 28 October 2024

★★★★★ 5/5

Google

Moving is a stressful and hectic process, so having a good estate agency and agent is a key. We were very pleased with Lawlors and how they handled it all. Asad Chughtai was our agent, and he was professional, proactive and always pleasant. Will recommend him and the agency.

Zhasmina · 7 July 2019

★★★★★ 5/5

Google

We are very happy the way Lawlors handled our check in and checkout. Asad was very helpful and address all our concerns and sorted out the problems which we had. Always approachable , Will recommend Asad and the Estate Agent to anyone looking for a property in this area.

Sankar · 7 July 2019

★★★★★ 5/5

Google

I have done business with Lawlor’s Estate Agents over the years. I couldn’t recommend highly enough. I have found them to be very professional, helpful & efficient. Staff go out of their way to address queries and I have found their responsiveness and communication to be next to none.

L · 4 November 2024

★★★★★ 5/5

Google

Lawlors have been a great help in finding me a place to rent. Asad has been very helpful and listened to all my requirements. I would recommend Asad to anyone looking for their property search

Sabina · 6 July 2022

★★★★★ 5/5

Google

Sayed was very quick and professional to help me view the flat and sort out all the required materials so I could move in within 8 days

Petros · 15 January 2025

★★★★★ 5/5

Google

Had a wonderful experience with them to get a rental property at Crayford. Particularly Sayem is very helpful and quick to respond. Had few minor issues with the property which were addressed on time. I strongly recommend them.

Paul · 29 July 2024

★★★★★ 5/5

Google

I was recommended this agency through friends and I’m grateful for the service provided especially from Asad, his communication and professionalism was exemplary. I have forwarded Asad’s details to my friends and family and I will certainly be using this agency’s service in the future to sell my properties. Asad is credit to Lawlors. Thank you once again.

Muzamal · 7 April 2023

★★★★★ 1/5

Google

First of all, we are grateful to lawlors the fact that we found the ideal flat in terms of size, location and good lighting. We lived in one of their flats for less than a year and had to chase them for everything. When we moved in the flat was not clean, there was hair and dirt everywhere, we even found kitchen utensils covered in mould in a cupboard. We sent pictures and videos via email and they continuously denied, saying it had been professionally cleaned and at the end we had to clean ourselves. We were told the bath would be resealed before we moved in as it was gross and grotty, it was never done. The desk chair was riddled with hair and who knows what else. We threw it out and replaced it. The mattress was incredibly old, the contract clearly states normal wear and tear is okay, this mattress looked over 10 years old (not an exaggeration), the springs were literally visible through the fabric, we were told by maintenance, I quote, 'the landlord refuses to replace it but you are welcome to buy your own.' Why should we do that when it isn't acceptable to provide tenants with such dismal furnishings in the first place? The oven didn't work, the inside was completely rusted it looked like it hadn't worked in years. It took 2 weeks for one to be delivered and they never organised an installation, it was sitting in our flat for weeks until we chased them to see when it would be installed. They also didn't organise a collection for the broken appliance, we had to pay to have it taken by the council. The stove was constantly tripping the fuse box. Turns out the fuse box is so old it was against current safety regulations and only when we asked for the stove to be changed did they replace it. I'm sure that was supposed to be changed years ago too. When the stove was changed the wood underneath was completely burnt black... A fire waiting to happen. The washing machine started leaking so we asked for a repair/replacement. It took over 2 weeks for someone to come and see it, as soon as they came they said they won't even bother to repair it because it's so old, and that it should just be replaced. Surprise surprise that took almost a month, we had to go to a laundrette the whole month and spent a significant amount of money doing our laundry because the replacement took so long. Again, the washing machine was delivered but no one contacted for it to installed. It was sitting their for a week. After we moved out, we hoped to get our deposit back as soon as possible, however it took about a month to get it back which was of course after we emailed and called them. Once again, they didn’t refund the advance they asked us to pay and we had to chase that up too. It's a shame because the flat itself is in a great location, good size and big windows. It's just terribly taken care of and frustrating having to deal with the landlord/agent. We regret that we didn’t read the reviews before we rented with Lawlors, that was a big mistake. We don’t want anyone to go through the same experience, no matter how desperate you are, we strongly advise to avoid. Edit in response to the reply- We were not told of this 'rent as is' specification. If this was the case why did the contract still mention having to have a professional clean? We were also told by staff via email that the flat was professionally cleaned when we first complained. So what you're saying doesn't even match what your own staff told us. We know it is not a serviced flat, yes we discarded the items covered in mould, but why were they left there in the first place? This means the flat was not properly inspected by your staff. Hygiene should be a priority during COVID not an excuse to not do the bare minimum.NegativeResponsiveness, Quality, Professionalism, Value

Ami · 27 August 2022

★★★★★ 1/5

Google

Working with Lawlors Estate Agents has been an absolute nightmare. Farhad Malik and Kelly Jo couldn’t have been more unprofessional if they tried. It’s like they actively avoid doing their jobs, constant delays, no communication, and a complete lack of basic competence. It felt like pulling teeth just to get them to respond or do something that should be standard practice. And let’s not forget the weird smell coming from their office, honestly, it made the whole experience even worse. If they can’t even keep their office in order, how are they supposed to manage anything else properly? Save yourself the headache and look elsewhere. These people clearly don't care about their clients or their work.

Deniz · 12 October 2024

★★★★★ 1/5

Google

I don’t recommend anyone to go them , they waisted my 3 months of time , every time they show me house when I said ok and after paying the holding deposit they said oh landlord want to do work in the house they showed me 4 house 2 house are very bad condition still I was okie because I need to move in as soon as possible even I told them , they show me first house, I pay the holding deposit to Asda and he said oh landlord want to work in the house they show me 2 and same excuse,3rd with same excuse 4 as well at the end I told them to return my deposit I will find out something else , whenever I call in the office they make excuses Asad and karan they both show me they house .

Preet · 22 September 2024

★★★★★ 5/5

Google

We recently approached Lawlor's Estate Agents with respect of letting out a property in Hayes, we found them to be only to happy to assist us in the letting, all done and dusted in a couple of weeks. Keep up the excellent services team Lawlor

Patrick · 28 October 2024

★★★★★ 1/5

Google

Not reliable. Advertising houses on the market and when enquired says it available. Get the house keeping you on hold for few days and in the end they say the Landlord has the house reserved. They did this to me when I enquired for the same house twice in a 2 month period. And it is still advertised as I’m writing this. Sayem and Asad are all over the place to a point I think something dodgy is going on. Why when I enquired about an apartment they send me a video if I want to view and I accept the property then they long the process off to ask for my documents on a Friday and say they need 48 hours to process them then on Monday morning they say it’s not available? After this I felt something was off about it but seeing as I was looking for a while due to me and my partner coming back from abroad and staying in a hotel I ran into the property again as it wasn’t taken off of advertisement. I enquired through my wife this time and they said it was available. The exact same property and they started talking on a Wednesday but the agent longs the process to ask for documentation on a Friday makes us wait while messaging on weekends for more documents but Monday turns up and he says someone else has taken the property. We never even knew we had other competitors for it and if the process was the same as ours then we should’ve known the other people are interested. Makes no sense and seems either unprofessional of personal if you know what I mean. Waste of time!!!

Jameel · 12 August 2024

★★★★★ 5/5

Google

Highly recommended. Asad is a very good and professional person. He was a great help. Easy and efficient service. Office is always happy to help.PositiveResponsiveness, Quality, Professionalism, Value

Waqas · 27 August 2022

★★★★★ 5/5

Google

I can’t recommend Asad enough. It was genuinely a pleasure dealing with him whilst selling our home. A friend had recommended Asad from Lawlors and now I understand why.

Jaswine · 6 July 2022

★★★★★ 5/5

Google

I would highly recommend this estate agent. Asad was really helpful and was very quick to respond to any questions I had. He was very knowledgable of the property he showed me. Everything went nice and smoothly. I would definately recommend Lawlors.

Ann · 7 July 2019

★★★★★ 5/5

Google

Asad, made the entire renting process incredibly smooth, swift and stress-free with their expertise and proactive communication.

Kiransha · 11 June 2026

★★★★★ 5/5

Google

Excellent service, and I would use them again. I was let down badly by another estate agent. I had seen a studio flat that I liked. Reference checks were carried out and passed. I placed a holding deposit on the flat with a moving in date of 3 weeks. Unfortunately, 5 days before the move, I was informed by the agents that the owner had decided to sell and that I could not move in. This caused enormous strain as I had given my current landlord notice that I was moving out. I explained to another estate agent, SAYEM, I was interested in a studio flat I had seen on their site and that I needed to move in quickly. I explained my predicament. The agent reassured me , showed me around the flat, carried out the security checks, and within 2 weeks I was in. Exceptional service, which stopped me from becoming homeless. I would recommend them.

Sunil · 27 July 2024

★★★★★ 5/5

Google

Good, Professional company which helped manage and let our house. They provide a great service, and dealt directly with the owner and then Fahad. The property tenants were fully vetted and whole process was smooth and simple. Would full recommend Lawlors.

Malkeet · 28 October 2024

★★★★★ 5/5

Google

We recently completed on the purchase of a property marketed by Lawlors. Asad Chughtai was invaluable in the whole process. We had a property to sell and he helped pushed this along. I have never seen an agent work so hard to get things cross the line. We would recommend Asad for all related property needs. Thank you Asad

Saiqa · 6 July 2022