Lawlors Estate Agents Hayes reviews

Thank you for taking the time to post your review but can you shed a little more light on why you have opted to give us a one star rating?

Dear Mr. Kerai, Thank you for your review. If we can be of any further assistance to you, please do not hesitate to contact us at any time.

Thank you for your review sir

Dear Sir, can I kindly ask you to contact me (Fahad on 02085617816) to discuss your review in the hope that I can resolve any issues you may have and which have resulted in you posting this 2 star rating. I cannot locate you as a tenant or landlord, vendor or buyer on my records.

Thank you for your rating

Dear Sir, can I kindly ask you to contact me (Fahad on 02085617816) to discuss your review in the hope that I can resolve any issues you may have and which have resulted in you posting this 2 star rating. I cannot locate you as a tenant or landlord, vendor or buyer on my records.

Thank you for your five star rating.

We do not recognise you as a client. Please remove your posting and direct it to the appropriate company.

Thank you for your rating

*** THIS PERSON HAS CHANGED THEIR USERNAME SINCE POSTING THIS FAKE REVIEW HENCE THE DISCREPANCY (WITH HIS/HER NAME) IN THE REPLY *** Dear Abdul winwin, Can I please ask you to elaborate further on the one star rating you have chosen to register on our company profile. I have no records of you as a landlord or tenant, vendor or purchaser, past or present. After the time that has lapsed since my reply and based on the other party’s failure to respond, we now must assume that this is nothing but a FAKE REVIEW which has most likely been posted by one of our competitors. If the party concerned can present themselves in our office and evidence a direct and genuine shortfall in our service, we will happily donate £100 to a charity of their choice.

As per Mr. Ismail's own admission, our relationship was completely trouble free for the time he spent in the property under our management. On vacating, the landlord raised a discrepancy in the condition of the property. We therefore have to manage the matter for both parties. If the matter is decided in favour of one, naturally the other part feels short changed and this is vented the way people know best, online. We do not have any control nor influence over a landlord’s decision to file a claim against a deposit if the property has been damaged. The tenant conveniently fails to mention that whilst he was “left without a cooker” he was provided a temporary replacement until the new unit arrived and could be properly installed. By right, these reviews which allow personalities to be tarnished in this way should be investigated before being published. As one of the most established Letting and Management Agents in the area with probably the largest management portfolio in Hayes comprising several hundred landlords and literally thousands of tenants, there will inevitably be deposit disputes which do not favour the tenant.

Dear Sir, can I kindly ask you to contact me (Fahad on 02085617816) to discuss your review in the hope that I can resolve any issues you may have and which have resulted in you posting this average rating. I cannot locate you as a tenant or landlord, vendor or buyer on my records.

As per Mr. Ismail's own admission, our relationship was completely trouble free for the time he spent in the property under our management. On vacating, the landlord raised a discrepancy in the condition of the property. We therefore have to manage the matter for both parties. If the matter is decided in favour of one, naturally the other part feels short changed and this is vented the way people know best, online. We do not have any control nor influence over a landlord’s decision to file a claim against a deposit if the property has been damaged. The tenant conveniently fails to mention that whilst he was “left without a cooker” he was provided a temporary replacement until the new unit arrived and could be properly installed. By right, these reviews which allow personalities to be tarnished in this way should be investigated before being published. As one of the most established Letting and Management Agents in the area with probably the largest management portfolio in Hayes comprising several hundred landlords and literally thousands of tenants, there will inevitably be deposit disputes which do not favour the tenant.

Dear Ms. Kumrija, Thank you for taking the time to post a rating on our company. Kindest Regards Lawlors and the Team

Dear Janvi Janvi, can I please ask you to elaborate on your rating a little further. How do you felt that your time was wasted with Lawlors and how did we fall short in our service to you? After the time that has lapsed since my reply and based on the other party’s failure to respond, we now must assume that this is nothing but a FAKE REVIEW which has most likely been posted by one of our competitors. If the party concerned can present themselves in our office and evidence a direct and genuine shortfall in our service, we will happily donate £100 to a charity of their choice.