Every review we hold for the HAYES office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleDo not waste yr time here , my close friend got in real trouble . One of agents called Sajid was taking him for a ride . Ignoring him and giving fake promises d finally he left the job , the other guy hesitating in giving the money back. There should be no agency here. This should be converted to club where all can do time pass.
Thomas · 7 July 2017
Agent replied · 6 July 2023
Dear Mr. Pereira,
I am writing in reply to your review and in my capacity as the general manager. I have been through all of the pending file records and I cannot find any files related to yourself. I cannot understand why you have not made any attempts to contact me to reach a resolve on your situation before resorting to online complaints.
I would encourage you even now to contact me to see if we can address your concerns.
Dear Mr. Pereira, further to my reply to your review on 9th April, it is not Mid-July and I am still yet to receive any communication from you regarding the concerns you have raised. It leaves me no choice but to assume that you did not have any real dealing with our company. I shall contact the relevant departments too see if this posting can therefore be removed.
After the time that has lapsed since my reply and based on the other party’s failure to respond, we now must assume that this is nothing but a FAKE REVIEW which has most likely been posted by one of our competitors. If the party concerned can present themselves in our office and evidence a direct and genuine shortfall in our service, we will happily donate £100 to a charity of their choice.
★★★★★ 5/5
GoogleWe were very stressed with finding the Right/Suitable house as per our requirements during such challenging times, However noticed Lawlors Estate agents online on Google and since the start of the query to the end with finding a suitable property, Paperwork etc Mr Karan Anand has continously gone out of his way to help us, Even during out of working hours! The support and assistance we recieved by Karan was amazing, We were highly impressed with the service we recieved, Karan is definitely an asset to Lawlors Estate team and i would definitely recommend Karan and his team to my friends and family. Thank you Karan & The Lawlors Team.
Adnaan · 9 October 2022
★★★★★ 5/5
GoogleVery happy with their service, Lawlors sold our property after another local agent had hardly any viewings and gave no feedback.
Asad C was extremely helpful and got a price we were happy with.
Would definitely recommend Asad to family and friends.
Thank you Asad.
Asim · 7 January 2023
Agent replied · 6 July 2023
Thank you for taking the time to post your review.
★★★★★ 5/5
GoogleA huge thank you to Sayem and Asad at Lawlors! They were incredibly helpful throughout the entire process. Highly recommend!
Mary · 26 September 2025
★★★★★ 5/5
GoogleHighly recommended!!
I definitely recommend Asad from Lawlors Estate Agents in order to rent a new house. Asad is honest, very helpful and knows his job. he has helped me and guided me to get the property swiftly . I am Happy with the service provided so far, professional, quick and met my expectations!PositiveProfessionalism
Aamir · 27 August 2021
Agent replied · 6 July 2023
Thank you Mr. Khan
★★★★★ 5/5
GoogleI cannot recommend Asad at Lawlors Estate highly enough✨. From our initial meeting, to finalising the home rental. I have been so impressed with his professionalism, knowledge and communication. The whole process was very smooth thanks to Asad and it was always easy to get in touch with him any time I needed help or advice. Thank you very much. 💫💫💫💫💫
LIESENKO · 29 January 2024
★★★★★ 5/5
GoogleLawlors estate agents helped me find a property close to work and matching my needs, in particular Asad and Fahad
Patient, specific with properties, great guys, well informed and educated within the property market.
Great 5 star service, good organisation and have to say Asad and Fahad are an asset to this business. Deffinately an advocate of Lawlors Estate Agents.
Recommended
Asim · 7 July 2019
Agent replied · 6 July 2023
Dear Sir, Thank you for your fantastic review. Your input is most appreciated.
★★★★★ 5/5
GoogleVery good agency!!!
All went very smooth and fast!
Sayem help us , he was very nice ,quick replying to our mails and always answering to his phone!
Recommend to everyone!
Chivu · 8 May 2025
★★★★★ 5/5
GoogleAsad and team are professional and helpful. They also returned the tenant's deposit on time and were overall good.
Madformusic · 10 September 2025
★★★★★ 5/5
GoogleThanks to Sayem for being supportive all the time. Helped through everything.
Jaspreet · 16 November 2025
★★★★★ 1/5
GoogleI had a very bad experience working with Sayem at Lawlors Estate Agency. He was extremely unprofessional, throughout the entire process. Sayem and Asad literally made me and my family on the road they put me and my family in very stressful time I never recommend.
Danish · 14 March 2026
★★★★★ 5/5
GoogleOver the years, we have always found Lawlors to be so professional, applying great attention to detail, and they automatically adjust rents in line with inflation. Lawlors provide the complete package to remove any worry a landlord would have if trying to manage a property by themselves. Letting out our property has been a trouble-free experience, thanks to Lawlors.
John · 11 November 2024
Agent replied · 27 December 2024
Dear Mr. Mullins, thank you for your kind feedback. Your comments are gratefully received
★★★★★ 4/5
GoogleSayem is helpful to do the process fast.
Sonit · 16 December 2025
★★★★★ 4/5
GoogleEverything was smooth from start to finish. I am only giving 4 starts because I had to call and follow up a couple of times to remind about the deposit, but it was sent over immediately after reminders. I didn't face any issues like the ones mentioned by others regarding deposit.
If you return the house in back in a good condition, you should get back your deposit and I got mine without any complaints.
Antony · 9 October 2022
★★★★★ 5/5
GoogleI wanted to take a moment to express my gratitude to Kellie and Azad from Lawlors. Their professionalism, efficiency, and friendly approach made our tenancy experience truly exceptional. They were always responsive to our queries and went above and beyond to ensure everything ran smoothly. We highly recommend them to anyone looking for a reliable and customer-focused letting agent. Thanks again, Kellie and Azad, for your excellent service!"
C · 11 August 2025
★★★★★ 5/5
GoogleKaran from the sales and the general manager Fahad from Lawlors estate agents helped me buy my first property. They were Professional and Knowledgeable. Also they were able to assist me receiving a great mortgage advice and got me an amazing mortgage. The best estate agents in Hayes hands down and thank Karan once again.
MITUL · 6 July 2020
Agent replied · 6 July 2023
Thank you for your positive feedback
★★★★★ 5/5
GoogleI had a great experience renting a property through Lowler's Agency, thanks to Sayem's exceptional assistance. He was polite, patient, and went out of his way to help with even the smallest details, making the entire process smooth and stress-free. Highly recommend!
Manoj · 21 October 2024
★★★★★ 5/5
GoogleExcellent Customer Service, very efficient and helpful staff. If you are looking to rent your property or are looking for a place to rent Lawlors Estate Agents are the number one choice for your needs and requirements. I have been more than happy with Lawlors Estate Agents and would recommend there services to your friends and family.
G · 28 October 2024
Agent replied · 11 November 2024
Thank you for your kind words and for taking the time to post your review Mr. Sahota
★★★★★ 5/5
GoogleWe were very happy with the service provided by lawlors. Asad was very helpful in finding us a nice place in a short period of time. He was also always available to answer any of my questions. I would recommend Lawlors Estate.
Carmo · 1 October 2024
★★★★★ 1/5
GoogleThe rating 1 is for delayed response, false promisses. For urgent and essential repairs, Lawlors took ages to send the contractors, still at the end the problem was not resolved. The very common response is they are following with landlords again and again for the essential faults to get resolved. ( I have email evidences as well). I have dealt with many estate agents, but to be honest dealing with Lawlors is the worst experience. I did have expectation from such a reputed estate agent, but unfortunately it was not good experience at all.
I hope they will improve and give same importance to the tenants and landlords and understand, help both the parties on time.
Note- I have evidences (photos and recipt from end of tenency cleaning) and followed all the leaving formalities. So the below comment is not valid.
Thanks
Aniruddha · 29 June 2023
Agent replied · 6 July 2023
Dear Sir, your inability to leave a property to the required clean standard is not a reflection of our business. Your negative review is not valid.
★★★★★ 1/5
GoogleI really wonder how this company got positive review. If at all I could do no star, that’s what they deserve.They are the worst I ever experienced. I rented property through them fir nearly 4 years. They are really irresponsible, very difficult to get any work done. They never responded promptly but we have to keep chasing for response. Very unprofessional and we felt that they just support the landlords whereas they supposed to be neutral mediator between the tenants and landlord. Asad had shouted at me without even listening what I was saying. It took them 3 years to give me the permission to remove the dishwasher which was not working for so many years. I got the property after professional cleaning, in a disgusting manner. Full of mould, I’m attaching some pictures of it. Even the guy who came for inventory check was surprised with the condition. After using the property for this long (almost 4 years) I gave them back much more neater than I got. Fahad wants to take our deposit saying unnecessary things. He doesn’t respond to emails when I ask for deposit. It has been 25 days that I left their property and still hasn’t reached a decision about my deposit. Surprisingly on my third contract, they reduced the deposit amount about £200. Where is that money gone? He doesn’t want to accept it. In this 4 years time, they never conducted an electricity safety check. After I gave notice, they contacted me so many times to give an appointment in March, which is after my end date, really a joke. Even the day before my checkout, I was contacted to give an appointment for this( after my checkout date) Such a shame... I strongly suggest that this must be the last company to be approached for renting , unless you don’t find any property with other agents.. Just been lots of stress and waste a lot of time dealing with them. I’m really glad that I managed to vacate the property which is managed by them.NegativeResponsiveness, Quality, Professionalism, Value
Nimi · 27 August 2021
★★★★★ 5/5
GoogleI have been using Lawlors to manage my portfolio for several months and have found them to be absolutely professional in my dealings with them. Their processes are solid which is to the benefit of all concerned. Rent arrives on time, along with the electronic invoice. Couldn't be happier. Fahd and Asad are absolutely amazing.
Nughmman · 9 November 2024
Agent replied · 9 December 2024
Thank you for taking the time to post your rating and review Mr. Butt. Hopefully we can continue to be of service and work with you for years to come
★★★★★ 5/5
GoogleAmazing how Sayem was, super professional and helpful. Gave me the best advice and was always available when needed. This agency is very good and very trustworthy.
I would definitely use them again and recommend anyone to use it!
I love my new apartment.
Miriam · 19 August 2024
★★★★★ 1/5
GoogleUNPROFESSIONAL, HAVE FAILED TO REFUND MY DEPOSIT!
EXTREMELY POOR COMMUNICATION. I have called multiple times and everytime they have said they would get back to me and never do, on my last call they said to email and they will get back and yet I am STILL waiting for a response.
They then make out like it is my fault! This has been on going for a year and a half. I think they are hoping I just forget about it. But I am not in the business of giving money away for free.
Dee · 6 June 2023
Agent replied · 6 July 2023
This deposit has been refunded in full as soon as the payment history could be traced. This review is not applicable and should be removed.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
