Every review we hold for the HAYES office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy experience with Sayem in finding a home was absolutely fantastic.From the very first day, he impressed me with his friendly, professional, and solution-oriented approach. He listened carefully to my needs and preferences and worked tirelessly to help me find the perfect place in Acton. Sayem kept me informed at every step and made me feel supported throughout the entire process. Thanks to him, I found exactly what I was looking for. I highly recommend Sayem and Lawlors Estate to anyone looking for a dedicated and knowledgeable real estate agent.
Elif · 22 September 2024
★★★★★ 5/5
GoogleI cannot recommend Lawlor’s enough. The team was very knowledgeable, and willing to go the extra mile. They provided clear and honest communication throughout the entire process, making everything stress-free and efficient. Highly recommend Lawlor’s for anyone looking for a professional, reliable and friendly service!
Michelle · 4 November 2024
Agent replied · 11 November 2024
Dear Michelle, thank you for your review. We greatly appreciate you taking the time to post your kind comments and feedback.
★★★★★ 5/5
GoogleHad a very positive experience of sourcing a rental flat through Lawlors. Especially Sayem who was very prompt with his replies and communication and had good knowledge on the property. He was able to answer all of my questions on the day …
G · 14 November 2025
★★★★★ 5/5
GoogleLawlors has helped me to get the property in a week time, they were very quick and explained the process in a simple way. Other agents have taken longer to proceed whereas Lawlors and Sayem was quick, professional, good communication and assisted me even during his day off on Sundays as well. The team of lawlors are exceptional and responded to my queries immediately. I’ll recommend them for anyone looking to buy or rent from them.
Basilio · 17 October 2024
★★★★★ 5/5
GoogleI had a smooth and stress-free experience finding my new flat thanks to Sayem at Lawlors. From the very beginning, he was attentive, well-informed, and genuinely supportive throughout the entire process. Sayem kept me updated at every stage …
Prakashraj · 14 December 2025
★★★★★ 5/5
GoogleLawlors have impressed me from the outsets since I got in touch for business. I dealt with Sayem and Asad primarily and they were spot on most of the times. Sayem was able to send me videos and photos of the apartment I was interested in without wasting time and whilst I was in office extremely busy and occupied.
After Sayem left for holidays, Asad stepped in to continue from where Sayem left and fast-tracked the whole process to handover the keys in time. Must admit I was at times a bit pushy due to personal reasons but they dealt with me professionally throughout with great patience and respect and I really appreciate the gesture.
The only area I would like them to improve on his email communication, often I was sending emails but wasn't getting replies as I expected but apart from that everything else was dealt with nicely and I am enjoying the new dwelling.
Thank you team Lawlors and keep up the good work!
J · 29 July 2024
★★★★★ 5/5
GoogleI'd like to highly recommend Asad and Fahad from Lawlors Estate agents. I have had an amazing experience for the past 13 years where they have been managing a rental property of mine in Southall.
Recently Asad sold my Southall property and my home in Hillingdon. Both transactions were taken care of with only highest level of professionalism. Asad was always available and in my view went over and above what was expected.
Keep up the great work Asad and Fahad! Hugely appreciated by the Gill family!
John GillPositiveResponsiveness, Quality, Professionalism, Value
John · 27 August 2021
Agent replied · 6 July 2023
Dear Mr. Gill, thank you for taking the time to post a positive review. It has been an absolute pleasure dealing with you over the years and we all wish you and your family health, happiness and prosperity in the future and hope that our paths will cross again.
★★★★★ 5/5
GoogleI had a great experience working with this company. Honest people nothing under the table I have tried few other estate agents to sell my house with but they weren't being honest telling me one price and was getting a different offer. But these people are genuine. They deliver what they promise you. Specially Karan was being super responsive and helped me alot with everything keeping me updated and sorting out things quicker so the deal could get done. I'm very happy with their service.PositiveResponsiveness, Quality, Professionalism, Value
Farooq · 27 August 2021
Agent replied · 6 July 2023
Dear Mr. Sufizada, Thank you for taking the time to post your feedback. Your business is greatly appreciated.
★★★★★ 5/5
GoogleI used Lawlors Estates for the sale of my property and would would highly recommend their services to customers who have never used them before.
Asad was assigned to the sale and I rate his professionalism, communication and handling of the sale process. He kept things simply, straight and honest all the way through the process and it was well worth placing my trust in him to complete the sale.
Ben · 8 December 2022
Agent replied · 6 July 2023
Thank you for taking the time to post your review.
★★★★★ 2/5
GoogleEDIT:
I did get my deposit back in full today, hence why removing relevant sections of the review.
Probably the worst agency I had to deal with.
Repairs were not being done (some of them were even stated in check in document yet after numerous calls and emails and yes I can provide details in case there is a sassy reply from the owner).
- 3 WEEKS to fix boiler that was heavily leaking
- 1 year and counting and kitchen floor was never fixed at all
- leak from the neighbour was never fixed (neighbour even said he would fix it himself but lawlors never phoned him back)
- Rude unprofessional staff
- contract breached when they changed day of moving in by a week 2 days before the actual day (!!!)
- even check out staff were late by 0.5 hour (I had to cancel a meeting before of that)
list goes on and on and on....
It is now day 8 out of 10 days when the deposit has to be given back - yet very rude agent just basically told me he cant do anything (their usual reply) and that he is going to call back (never happens).
I dont leave review too often but in this particular case - AVOID AVOID AVOID.
Tonis · 6 July 2021
Agent replied · 6 July 2023
Dear Sir,
Thank you for taking the time to post your review. It is a shame that you have chosen to omit some essential details from your experience which would paint a fuller picture.
In short and y your own admission, you have posted a negative review on day 8 out of 10 so well within the required timeframe. If you are not happy with the timeframe which is granted, unfortunately this is beyond out control.
★★★★★ 5/5
GoogleRenting an apartment at Samara Court in Rainham through Lawlors Estate was great. I'm happy with the service I got.
Kelly Joe was amazing. She was professional and supportive throughout the process. Her expertise and dedication made renting stress-free. She always answered my questions and paid attention to detail.
I recommend Lawlors Estate to anyone looking for rentals in Rainham. Thank you, Kelly Joe, and the whole Lawlors team for your great service. I'm excited to keep working with you.
Ghulam · 28 April 2024
★★★★★ 5/5
GoogleSayem has been super helpful during my rental process. He is friendly, easy to talk to, and always replies quickly whenever I had questions. As an international student, I really appreciated his patience and clear guidance, and he also …
Dianna · 14 October 2025
★★★★★ 5/5
GoogleI had the pleasure of working with Sayem from Lawlors Estate to secure my flat, and I couldn't be more grateful for his support throughout the process. From start to finish, Sayem was incredibly helpful and responsive. He made what can …
Owusu-Brobbey · 14 September 2025
★★★★★ 2/5
GoogleEDIT:
I did get my deposit back in full today, hence why removing relevant sections of the review.
Probably the worst agency I had to deal with.
Repairs were not being done (some of them were even stated in check in document yet after numerous calls and emails and yes I can provide details in case there is a sassy reply from the owner).
- 3 WEEKS to fix boiler that was heavily leaking
- 1 year and counting and kitchen floor was never fixed at all
- leak from the neighbour was never fixed (neighbour even said he would fix it himself but lawlors never phoned him back)
- Rude unprofessional staff
- contract breached when they changed day of moving in by a week 2 days before the actual day (!!!)
- even check out staff were late by 0.5 hour (I had to cancel a meeting before of that)
list goes on and on and on....
It is now day 8 out of 10 days when the deposit has to be given back - yet very rude agent just basically told me he cant do anything (their usual reply) and that he is going to call back (never happens).
I dont leave review too often but in this particular case - AVOID AVOID AVOID.NegativeResponsiveness, Quality, Professionalism
Ant · 27 August 2020
Agent replied · 28 August 2023
Dear Sir,
Thank you for taking the time to post your review. It is a shame that you have chosen to omit some essential details from your experience which would paint a fuller picture.
In short and y your own admission, you have posted a negative review on day 8 out of 10 so well within the required timeframe. If you are not happy with the timeframe which is granted, unfortunately this is beyond out control.
★★★★★ 5/5
GoogleThroughout our home renting process, Sayem was incredibly communicative. He promptly answered calls and emails, keeping us informed about every development. The renting process was quick and smooth. Highly recommended 👍 …
Jaspreet · 13 December 2024
Agent replied · 27 December 2024
Thank you for taking the time to post your positive review.
★★★★★ 5/5
GoogleI recently moved in a new property with Lawlors. Sayem was amazing and very helpful though the renting process even on his leave he dint say no to help us. I would definitely recommend lawlors
Victoria · 28 October 2024
Agent replied · 11 November 2024
Thank you for taking the time to post your feedback and rating Victoria. It is very much appreciated
★★★★★ 5/5
GoogleI have been with Lawlors since, I believe, they started. I can not praise them highly enough. They manage six properties for us. We never have long void periods. But, as importantly, as soon as tenants report a problem, they get straight on to us, we usually say 'go ahead', and the problem gets sorted quickly.
As a company, they are all a pleasure to deal with. The good feel of the Company filters down from the boss, Gerry via Fahad to each and every one of their staff. Exemplary for lettings and sales. Ten out of ten.
Melanie · 23 November 2024
Agent replied · 6 July 2023
Thank you for taking the time to post about your experience with us Mrs. Pusey. It has been an absolute pleasure dealing with you over the years and we hope to be able to continue to do so for the future
★★★★★ 5/5
GoogleBig thank to Sayem for helping to get a beautiful flat in zone 2 London. I am very happy
Hang · 14 March 2026
★★★★★ 5/5
GoogleLawlors Estate Agents made the whole process of securing my flat smooth and straightforward.
Special thanks to Sayem, who went above and beyond to provide clear guidance and support.
I’d definitely recommend them for their professionalism and excellent service.
Jitain · 10 September 2025
★★★★★ 5/5
GoogleMe and my girlfriend were living in 2 properties rented from The Lawlors Estate Agents during a 3 years time, and we couldn’t reccommend them highly enough.
The team there, Rashila, Assad, Kharan and Malik was so helpful in explaining what we needed to do. They were always available to answer any questions we had (no matter how silly or small they were!) and overall we received a fantastic and friendly service from The Lawlors Estate Agents. Due to some changes in my workplace, I had to start to work with a dog, so hard to find a property who will accept a dog. I was so stressed at that time, being afraid that we will not find a property. They said to me, to stay calm, because everything will be sorted out, and when the outcome came, I was speechless, because the property was awesome, and the rent that they asked for it, more than modest. We couldn't find anything cheaper,with the entire facilities included, than what they offered to us, on the market.
So, if you will find a property let by them, don't think twice,go for it, you are in good hands.
If we will have to come back and live in London,again, definitely we will come to them.
Thank you, for everything that you were doing for us.
Emanuel · 7 July 2019
Agent replied · 6 July 2023
Thank you for your kind words Emanuel and I am glad that we were able to cater for your specific needs - it has been an absolute pleasure having you as our tenant over the years. If you ever need us again, please do not hesitate to contact us at any time.
★★★★★ 5/5
GoogleSo there is a bunch of mixed reviews on here but I can only comment on my experience. I was recently told by my former landlord to vacate our old property, On the lookout for new rented accommodation I came across Lawlors and called.
Asad was on the other line, I was blown away by the dedication and commitment he showed in assisting me find a new flat, with this gentlemans help we found a great place.
There was a slight hiccup with the lift not working at our new accomodation but this didnt stop Asad. He arranged for engineers to look at this but in the mean time we had to move in. Knowing the difficulty of the heavy lifting we would have, he then went above and beyond and assisted us by helping us move the heaviest of our furniture on our check in date and assisted for at least 2 hours (this was on his day off).
I am so thankful to God that there are people still out there who care.
The other person I interacted with was Roshina, she handled most of the administration work and was a great help in getting things organised and moving.
I would definitely recommend Lawlors and Asad specifically to anyone looking for a place to rent or buy.
To the owners/managers of Lawlors, Asad and Roshina need to have there efforts recognised and I hope you guys can do that for them!
Abdul · 7 July 2019
Agent replied · 6 July 2023
Dear Mr. Karim, thank you for your first rate review sir and for defining your position as an independent party, we are very pleased that we could overcome any issues to your satisfaction and hope that we can continue to be or equal service to you going forward. Your time and effort taken to register your experience are greatly appreciated and most helpful.
★★★★★ 1/5
GoogleStay away at all costs from this unscrupulous estate agent. Don't trust anything that they say and get it in black and white for proof if things go wrong else they deny everything.
This is the response back to this estate agent's response"This is a fake review posted by a competitor"
I'd like to say try harder ...this just show you don't want to own up to your responsibility but first instance of how to to cover up and deny. I was a customer of buying property through your once but will never again.
Laura · 28 October 2024
Agent replied · 22 October 2024
This is a fake review posted by a competitor
I have stated this to be a fake review because we do not have a client by your name. If you were purchasing a property from us, you will have some email or written correspondence. Please forward this to fahad@lawlorsestates.co.uk and if you are right, we will donate £100 immediately to a charity of your choice.
Failing this, you have cemented by feedback that this is a fake posting.
★★★★★ 5/5
GoogleI have been using Lawlors Estate Agents for over 20 years to manage my property portfolio and I cannot recommend them highly enough.
Their professionalism and expertise have been consistent throughout the years. They’ve always secured fantastic tenants for me, many of whom renew their tenancies year after year, which speaks volumes about the quality of their vetting process and ongoing support.
They consistently negotiate excellent rental rates on my behalf, ensuring I get the best returns from my properties. Their team handles all contracts with great attention to detail and professionalism, and they are always available to offer advice whenever I need it.
Lawlors Estate Agents are truly the number one agents in Hayes, and I fully trust them to manage my sizeable portfolio. I’m incredibly grateful for their outstanding service and the peace of mind they provide.
If you’re looking for a reliable, experienced, and professional estate and letting agent, I highly recommend Lawlors Estate Agents.
Linda · 28 October 2024
Agent replied · 11 November 2024
Thank you for your detailed reply and comments Mrs. Attram. It has been an absolute pleasure dealing with you even though it does not feel like two decades gone by. We hope that we can continue to be of service to you now and always
★★★★★ 5/5
GoogleMy experience with Lawlors estate Agents goes back some 30 years, letting my properties, and over these years everyone - from the boss to all staff - at Lawlors, has been pretty amazing, or I would not have been with Lawlors for so long.
In the past, I have used other estate agents in Hayes and have been let down, however, not Lawlors.
In any circumstance someone is always available to politely assist me, and I cannot give enough praise to this excellent estate agency.
Denzil · 28 October 2024
Agent replied · 11 November 2024
Dear Mr. Faria, thank you for taking the time to post your feedback sir. Your kind comments are greatly appreciated.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.