Trusted Agent profile Β· HAYES

Lawlors Estate Agents Hayes reviews

4.1

β˜…β˜…β˜…β˜…β˜… Great

396 reviews across 1 platform

394 Uxbridge Road, HAYES, UB4 0SE

Lawlors Estate Agents's office in HAYES, at 394 Uxbridge Road, is rated 4.1 out of 5 across 396 reviews on 1 platform, including 396 Google reviews rated 4.1.

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4.1 / 5

396

Reviews on Google

This office

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Reviews

Every review we hold for the HAYES office, from every platform, shown as written. First names only.

5/5

Google

I have been using Lawlors to manage my property since 2012, and I cannot express enough how exceptional they have been in looking after both my property and my needs as a landlord, especially as I live abroad. From the very beginning, their team has been incredibly professional, responsive, and proactive in handling every aspect of my property management. Whether it's finding reliable tenants, ensuring the property is well-maintained, or addressing any issues promptly, they always go above and beyond to provide excellent service. Living overseas, it’s been crucial for me to have a property management company I can trust, and Lawlors has consistently exceeded my expectations. Their attention to detail, regular updates, and seamless communication have made being a landlord stress-free for me. I truly feel like my property is in the best hands possible. I highly recommend Lawlors to any landlord looking for top-notch service and peace of mind. They have been a fantastic partner for over a decade, and I am incredibly grateful for their ongoing support and professionalism.

Margarita Β· 28 October 2024

Agent replied Β· 11 November 2024

Thank you for kind feedback Ms. Mechkova, your comments are greatly appreciated.

5/5

Google

As a landlord, I am extremely pleased with Lawlors Property Management, undoubtedly the best estate agent in Hayes. From the moment the tenant vacated, they took charge with remarkable efficiency and professionalism. They promptly kept me informed about the property's condition, arranging necessary inspections and maintenance without delay. Their communication was consistently clear, quick, and thorough, ensuring I was always up-to-date. What stood out most was their attention to detail and willingness to go the extra mile, making the entire process, from tenant departure to property readiness, smooth and stress-free. I highly recommend them for their outstanding service and dedication.

J Β· 21 October 2024

Agent replied Β· 11 November 2024

Thank you for taking the time to leave your feedback

5/5

Google

Thank you, Sayem, for helping us find our new flat. You made the whole process smooth and stress-free. We truly appreciate your support and would recommend your services to anyone looking for a new home.

Dipesh Β· 3 October 2025

5/5

Google

We have been renting with Lawlors for more than 3 years now. Sayem who is one of the employee at Lawlors is a great asset to the company. He has not only helped us by finding a nice house but also helped us with the viewings and ensured we had a safe moving. Thanks Sayem for all that you do.

Natasha Β· 2 December 2024

1/5

Google

This estate agency is TERRIBLE! Recently had such an awful experience with them whilst trying to rent a new property. I'm not sure where all these positive reviews are coming from, I'm fairly certain that they are fake and being written by the agents themselves. Please be aware, they are absolute con artists. Sayem appears to have many positive reviews about how professional and helpful he was, and I couldn't disagree more. That man is a pest and a scammer. Immediately after viewing our property, he started harassing us and pressuring us to pay a holding deposit on the property, even though we hadn't put an offer in or provided any information yet regarding our income or preferred move in date etc. We eventually paid our holding deposit, which he said multiple times would not be refundable, and afterwords then told us we wouldn't meet the affordability criteria for the tenancy, meaning we were going to have to pay thousands upfront in rent. This could have been avoided had Sayem actually checked information we had provided before paying money upfront. Due to his unprofessional actions, and the fact he had been so rude and pushy throughout the process, we eventually decided to pull out of the property rather than having to pay money upfront. Luckily, we were given our holding deposit back, but I would recommend treading carefully if you wanted to rent a property through this estate agency.

Josh Β· 24 September 2024

Agent replied Β· 22 October 2024

Dear Josh, thank you for your review. I have checked your application with Sayem and due to the complications of having a negative credit profile and one applicant having multiple jobs, unfortunately we could not make the reference work. Although I can understand your frustration, I do feel that some of the terminology you have used is unacceptable. By your own admission, you have received you full holding deposit refund so how then can you refer to us as scammers and con artists? If you received your money back, where is the scam? Other than wasted time and now a negative review, we have not achieved anything from trying to assist you in your search for a property.

5/5

Google

It was a pleasure to deal with Lawlors estate agents recently when I was looking for accommodation in London. From the first call to their offices to Lucy to arrange a viewing of the property to completion and moving in 10 days later was effortless. My circumstances required a bit of a team effort. The staff I had dealings with in particular, Lucy, Fahad and Rasheela were always prompt, friendly and helpful in responding to my queries by telephone and email and sorting out the details of this rental contract. When I visited their offices to complete the contract matters all the paperwork was ready and fully explained with copies immediately available for my records. I have no hesitation in recommending their services. They are indeed professional

Sajid Β· 7 July 2017

Agent replied Β· 6 July 2023

Thank you for taking the time and effort to post such an encouraging review and for sharing your feedback.

5/5

Google

We were very happy indeed with the excellent service we received from Fahad and his team at Lawlors. This included the capacity to deal with practical issues in a speedy and effective manner, the consistent determination and commitment to make things work and sort out problems successfully, and a very good understanding of the market. No hesitation in awarding them a five star review.

M Β· 22 September 2024

5/5

Google

I recently had the pleasure of getting my new home as a rental with Lawlors estates Ltd. From start to finish, it was a wonderful experience and simple process for me. From our initial conversations and throughout the whole process, Mr Asad was very helpful and professional. For me it was hard to find a suitable place as I am on Maternity leave at the moment,but Asad sorted everything out with some suitable options which was convenient to us.Now, my family is so happy with the new place and we are thankful to them always. I would proudly suggest them for anyone who is looking forward to their dream home with the peace of mind.Thanks to the entire team, especially to Asad, your support is greatly appreciated.πŸ™

Savitha Β· 6 November 2023

5/5

Google

We recently sold our house through Lawlors and had excellent service from Asad all the way through. He was always available on the phone and worked hard to ensure the chain below didn’t cause any delays. I would like to thank Asad and his team for all the efforts. I have recommended Asad to all my friends and family in the local area.

Sunpreet Β· 6 July 2022

Agent replied Β· 6 July 2023

Thank you for your 5 star review

5/5

Google

I recently had the pleasure of working with Assad at Lawlors Estate Agent to find the perfect rental home, and I couldn't be happier with the experience. From the initial consultation to the day I received the keys to my new home, Assad provided exceptional service every step of the way. His professionalism, dedication, and expertise were truly outstanding. One of the standout aspects of working with Assad was his excellent communication. He was always prompt in responding to my inquiries, keeping me updated through the whole process. In conclusion, I wholeheartedly recommend Assad at Lawlors Estate Agent anyone in need of real estate servicesThanks to him, I now have a wonderful place to call home, and I couldn't be more grateful for his assistance.

Ala' Β· 16 October 2023

5/5

Google

A big thank you to Lawlors for the excellent service they offer. I have found them to be fair, transparent and efficient. They always go the extra mile and offer valuable expert advice. They create a win win situation and are definitely the best agents I have ever come across. I feel reassured that I can pick up the phone to Kelly and Fahad, they are so helpful and resolve any query I have. Thanks

Manjeet Β· 28 October 2024

Agent replied Β· 11 November 2024

Thank you Mrs. Bains. Your comments and rating and most appreciated

5/5

Google

A first timer with Lawlors, would highly recommend them. Mr Karan was very professional the way he dealt. Yet very very helpful, making time for me whenever needed, right from my first meeting to the property viewing till we moved into the property. Extremely helpful, well spoken. THANK YOU KARAN.

John Β· 22 June 2023

Agent replied Β· 6 July 2023

Thank you for your feedback.

1/5

Google

Disgusting and terrible agency. Horrible communication with tenants in Rainham and do not care about our problems! They are now purchasing botted reviews to hide the truth. Horrible people. EDIT: I am replying to your response. No I am not a competitor, I am speaking on behalf of multiple tenants that constantly have issues with your property. Stop buying reviews to hide the truth and be decent human beings for once.

Elijah Β· 9 November 2024

Agent replied Β· 9 December 2024

There three / four negative reviews have been posted in succession by one of our competitors and amount to nothing more than fake postings.

5/5

Google

I recommend Lawlors for renting as they have Lower Price houses to rent and I will recommend Kelly from the Hayes branch she’s very professional and prompt in getting the issues resolved she will get back to you in time she mentions. Thank You Mr. Fahad Malik 22 Chestnut Close.

Allison Β· 7 April 2023

Agent replied Β· 6 July 2023

Thank you for taking the time to post your review.

5/5

Google

Helpful, efficent and always had a backup plan (which we had to use and did work out in my favour by Β£3k!). They had potential buyers ready and waiting to view unlike my friend who is using an online agent and still hasn't sold. There is a clear advantage of using estate agents with local contacts and knowledge against on-line providers. I have recommeded Lawlors to two of my neighbours..

Paul Β· 7 July 2018

Agent replied Β· 6 July 2023

Dear Mr. Fisher, Thank you for your positive review sir and your custom. It was an absolute pleasure dealing with you every step of the way. We wish you all of the success moving forward and if you should ever need any advice again in the future term, please do not hesitate to contact us at any time. Kindest Regards from Lawlors and the Team.

5/5

Google

We were looking for a house and Lawlors stepped in and everything went very smoothly. Sayem is a great person who helped us in finalising best fit property, he guided us and helped us as well...in case of any issue, Sayem is go to person for me. Thank you so much Sayem and Lawlors.

Piyush Β· 1 October 2024

1/5

Google

It has become clear to me that Lawlors are definitely on the side of the landlords and not the tenants. They ignore/dismiss the tenant's needs/maintenance requests if it were to cause inconvenience to the landlord. Furthermore, I have come to know they are involved in unethical practises, such as charging some tenants more rent for an identical flat and charging extra for furnished flats in a newly built development!

Kaif Β· 15 October 2024

Agent replied Β· 22 October 2024

Thank you for your feedback. Part of our role in renting a property is to negotiate rents with landlords and tenants. There are many factors that determine how a rent offer is negotiated such as an applicants proposed move date, furniture requirements, level of occupancy etc. There is nothing unethical in this practice. Perhaps you should familiarise yourself with acceptable / unacceptable practices before making public comments which are completely unfounded.

1/5

Google

IMPORTANT MASSAGE!!!! Avoid! Avoid! Avoid! This Estate Agent discriminates white people!!!!The Manager Ahmad is very rude and unprofessional. Despite very good mine and partner salary, excellent recommendation they refused to rent the property, they make up some funny excuses just because we both POLISH!!!!

Kaska Β· 30 June 2023

Agent replied Β· 28 July 2023

I guess you will fail to see the irony of the discrimination you have clearly displayed in your posting. As you are aware, you were turned down for the property on the weakness of your references, not any other reason. If you wish choose to post this, it is more a reflection of your mindset. We have two girls actually from Poland who work in our office, one of whom you met and who the general public is free to call and speak to if they wish. I do not think that they would be working in a discriminatory environment. Moreover, we have a very good proportion of Polish tenants and I have always found them to be hard working, house proud and generally very good to deal with.

1/5

Google

These people are outrageously horrible. This company deserves one star for the lack of care and support of their tenants. They will lure you in to give you a good deal and be the nicest people at the beginning. Then they show their true colours, which is the money sucking devils they are. Do not deal with these people, please go to other companies and save your time!

Mehmet Β· 28 October 2024

Agent replied Β· 11 November 2024

There three / four negative reviews have been posted in succession by one of our competitors and amount to nothing more than fake postings.

5/5

Google

Lawlors great property dealers and definitely not forgeting Karan who is a very kind, polite, professional, well spoken and very helpful gentleman. His communication skills, attitude, politeness and kindness is an absolute plus point for Lawlors. I would highly recommend Lawlor Estate Agents and Karan.

Glen Β· 7 April 2023

Agent replied Β· 6 July 2023

Thank you for taking the time to post your review.

5/5

Google

After reading a couple of the reviews on here, I wasn't too sure what to expect. However I'd already fallen in love with the property and it was perfect. Needless to say my experience with Lawlors was excellent. Everything was completed on time and my agent - Asad - kept me up to date with regular calls and emails.

Callum Β· 6 July 2021

Agent replied Β· 6 July 2023

Thank you for taking the time to post your positive review

5/5

Google

I was recommended by a friend to use Lawlors, I've been a landlord for over 15 years and have used various different estate agents in the area. I am so impressed with these guys, I felt I really had to write a review. In particular I was very impressed with Kelly-Jo Taylor's super professional services and tremendous help throughout the process of finding a suitable tenant for my property. She was very knowledgeable and kept me up to date with legislation and her attention to detail was fabulous. The process was very smooth and well handled. Kelly-Jo kept me informed in every stage of the development, she went above and beyond to find the right tenant. It was such a good decision to appoint Lawlors Estate Agents. I would like to recommend them to other potential landlords. I will certainly ask Kelly-Jo at Lawlors to help me with any matters related to my properties in the future as I trust them very much. Thank you Kelly-Jo and everyone at Lawlors. Smashing work!

RachelW Β· 8 December 2022

5/5

Google

I am Google reviewer for so many years visited different countries, first time I am so glad to write this review. I recently relocated to London, UK - from India with my family of 2 kids, and stayed in Airbnb initially.. people searching for apartment in London knows how difficult to get a rented house now a days, that to entering this country as a new family without bank accounts, no credit history and only with a Forex card provided by the company. To be honest I spend almost 3 weeks in London dedicatedly searching for a rented house using openrent, zoopla, Rightmove. So tired and even thought of talking to my company to return back to India. Finally one day got a call from Asad, I explained my urgency, staying with 2 girl kids, once I get the rented house only then I can send them to school, spending 1000s of pounds in Airbnb. You guys can't believe, he sorted out my issue in one day, he shown me a safe apartment society and I entered to the apartment after all verification on 4th day (today). He is very professional completed all the process on time and follow up me and given the correct direction since I am new to this country. I confidently recommended him and his team to everyone whoever searching for a rented property, specially whoever new to this country/city can reach out to them without any hesitation. Thanks again Asad and his team!

Kannan Β· 8 December 2022

5/5

Google

Lawlors is an outstanding agency that we've been partnering with for a couple of years. They excel in time management and provide thorough information. I would especially like to highlight Kelly for her warm welcome and willingness to help. There has never been a time when we reached out for last-minute assistance and they weren't responsive. In short, they are a tenant-friendly and vendor-friendly estate agency.

Inspection Β· 15 October 2024

Agent replied Β· 27 December 2024

Thank you

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Questions about Lawlors Estate Agents Hayes

How many reviews does Lawlors Estate Agents Hayes have?

Lawlors Estate Agents's HAYES office has 396 reviews across 1 platform: 396 on Google.

What is Lawlors Estate Agents Hayes's rating?

Lawlors Estate Agents Hayes is rated 4.1 out of 5 across all 396 reviews, and 4.1 out of 5 on Google from 396 reviews.

Where is Lawlors Estate Agents's HAYES office?

Lawlors Estate Agents Hayes, 394 Uxbridge Road, HAYES, UB4 0SE.

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