Trusted Agent profile · Hatfield, Hertfordshire
Verified
★★★★★
264 reviews across 4 platforms
7 The Broadway, Hatfield, Hertfordshire, AL9 5BG
Part of Country Properties, see every office.
Country Properties's office in Hatfield, Hertfordshire, at 7 The Broadway, is rated 4.8 out of 5 across 264 reviews on four platforms, including 156 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of four awards Country Properties won in 2026.
156
Reviews on Google
This office
1
Reviews on Facebook
This office
18
Reviews on View Agents
This office
89
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Recently used Country Properties to sell our house in Hatfield Garden Village. Perfect service, I could not ask for more. The two people we dealt with mainly ...Read all 9 from sellers
Charles Ginn was my first point of contact who is extremely supportive. I found everyone in the Country Properties extremely helpful, prompts and competent. I ...Read all 5 from buyers
As a landlord I find the whole team at Country properties easy to work with and was delighted when I found a new house for myself being offered by this branch ...Read the review from landlords
Whether you’re selling, letting or buying property in Hatfield, we help you every step of the way. Our dedicated, professional team provides expert guidance 24/7, so you always know what’s happening. Having been established in Hatfield for over a decade, we’ve got the local knowledge you need to make informed decisions about your property. Get in touch today.
The Trusted Agent 2026 results for Country Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Hatfield office, from every platform, shown as written. First names only.
5/5
GoogleI must praise Zoe for the excellent customer service she provided us with when we moved to Hatfield. She helped us find the right property in a nice neighbourhood for our budget. I would highly recommend country properties Hatfield to any one.
Dear Sadiq, Thank you so much for your review, it is always appreciated to hear that we got it right for our applicants and that you are happy with your new home. Best wishes, Zoe
5/5
GoogleOur move ended up being far from simple. Linda, Tim and the team were fantastic throughout the process and were there for us every step of the way. Would love to say I would use them again but after this ordeal, I’m never moving again!
Dear Marc, Thank you so much for your kind review, we were so pleased that we got you moved in the end! If you do change your mind you know where we are! All the best in your new home, Linda and the Team at Country Properties Hatfield.
5/5
TrustpilotIf I could give more stars I would
If I could give more stars I would. Thoroughly deserve more. A long drawn out house purchase due to solicitors etc but Sasha has been exceptional. She not only was very prompt with replies and helping but also her professionalism was outstanding. Cannot recommend enough keep up the great work Country Properties
5/5
TrustpilotSasha and the team at Country…
Sasha and the team at Country properties have been brilliant. A huge help throughout the entire process. They’ve always been available to discuss any issues we had and helped us to achieve the exchange date we wanted.Thanks to Sasha, Billie and the teams for your help!
5/5
GoogleTim, Linda, Sam and Zoe were brilliant throughout: helpful, attentive, knowledgable and very professional. I’m certain we would have exchanged on our sale and purchase 2-3 weeks later than we did if it hadn’t been for their hard work to unblock and keep things moving forward.
Dear Mr & Mrs Whitehead, thank you for the lovely comments we were very pleased to help you with the sale of your home and the purchase of a new one through us. We hope you are very happy in your new home. Best wishes all the team at Country Properties
5/5
View AgentsGreat service, Great people, Recommended.
Recently used Country Properties to sell our house in Hatfield Garden Village. Perfect service, I could not ask for more. The two people we dealt with mainly are: - Linda, regarding the agreement and actual sale. Always available for questions, very efficient and spot on with all suggestions of what to do, Great service. - Charlie, great customer service, great personality with potential buyers. Overall, i would recommend using them as friendly, efficient and just nice to deal with during a busy/hectic time.
5/5
View AgentsProfessional
Country Properties Hatfield made what is at the very least a stressful time for both sellers and buyers, a pleasant experience for the whole chain with their calm and professional handling of the process from start to finish. One potential buyer, in fact the couple who went on to purchase the property, actually commented when they viewed my property how impressed they were with them and that they wished they had used them to market their own property. Country Properties updated me regularly on how things were progressing and kept me sane right up to completion of the sale.
5/5
View AgentsVery helpful, friendly, professional and reassuring.
Tim was the person in charge of my sale and did the valuation. The property was occupied by students and was quite a mess. He was quite unphased by this, suggested a realistic price and a sensible way of proceeding, namely advertising in North London, one viewing day and a closing date for 'best and final offer'. This provided least disruption for the students and promptest resolution for me. He steered the sale calmly through various subsequent difficulties and was always easy to get in touch with and cheerful and positive when I spoke to him. A great guy to do business with!
1/5
GoogleCountry Properties have been EXTREMELY unresponsive to all solicitors trying to contact them regarding our move. I would avoid at all costs.
We’re sorry to read your review. We can’t find any record of your move or correspondence with our Hatfield office, so this may relate to a different branch or company. If you believe it is us, please contact our office directly on 01707 271450 and we will be happy to look into this further for you.
5/5
GoogleCountry Properties Hatfield is recommended by my employer and my colleagues, and with their 5-Star service, I just found an apartment that my family members are happy with. Thanks.PositiveResponsiveness, Quality, Professionalism, Value
Dear Yujia, Thank you for your review, this is appreciated by all of the team at Country Properties Hatfield.
5/5
View AgentsCouldn't Ask For A Better Service
Everyone at Country Properties, Hatfield, has been so helpful, polite and friendly throughout the process of selling my house. The service that I received was fantastic and I couldn't ask for anything more. I was informed with the feedback from viewings and given regular updates at the different stages of the sale. Charlie even got me in touch with someone to help with empting the house. I must also say that Ellie and Audrey in the lettings department have been outstanding during the many years I rented out the house before I sold it. Nothing was a problem and they helped me through all the steps of being a landlord.
5/5
View AgentsService Excellence at Country Properties Hatfield
Country properties staff when selling our house and buying another were fantastic. The staff are down to earth, friendly and approachable and nothing is too much trouble. Everything in the selling and buying process ran smoothly and Country Properties helped sell our house to a reputable buyer and find us a beautiful house of which we are very happy in. Linda kept us up to date from start to finish and was very on the ball and Charlie was a little star. I wouldn't choose any other agent as this bunch are definitely the best.
5/5
GoogleJem was extremely helpful and made the experience seamless
Thank you for the feedback, it is really appreciated, we are glad you had a great experience. Dawn and the team
5/5
GoogleJemel is a very helpful person shares good information
Thank you for sharing your experience with us, we do appreciate it. Dawn and the team
5/5
GoogleJemel is very helpful and provides all needed information
Thank you for your feedback, it is good to know our team are providing a good service. Dawn and the team
5/5
Googlecannot rate these agents highly enough. Linda and her team are professional, friendly and kept me updated throughout the process. They made a very stressful time for me so much easier and I would not hesitate to recommend them. Thank you
Dear Michelle, Thank you for your kind review about Country Properties selling your property. We are glad that we could make this process less stressful for you. Kind regards, Linda and the team.
5/5
TrustpilotTime to buy
I purchased my property through country properties and from the first viewing until completion they were really on the ball, pushing solicitors to do their thing. They communicated well with me the buyer so that knew what was happening at different stages. I enjoy the whole process of moving but even then it can at times be stressful but country properties were good at distressing. I would use them to sell my property but not for many years yet.
5/5
GoogleDawn is very helpful at Country Properties and always with a smile 😊 …
Good morning Lisa, thank you for the feedback, much appreciated and glad I can help when required :)
5/5
GoogleExtremely professional. Linda and Zoe were outstanding from the start of our purchase right through to the end. Linda went out of her way to help us with any queries and was just so supportive.PositiveResponsiveness, Quality, Professionalism, Value
Dear Sarah, Thank you for your lovely review, we are pleased that you had a good experience with us when purchasing your new home and we wish you and your family all the best for the future. Linda.
5/5
TrustpilotI would 100% recommend Country…
I would 100% recommend Country Properties. They have been brilliant from start to finish with the sale of our house. Every person we have spoken to has been professional, friendly, efficient and kept us up to date clearly at all times regarding where we were up to. A really brilliant estate agency and I would recommend to anyone. Sasha in particular has regularly gone above and beyond what she had to do and has been brilliant.
5/5
TrustpilotCountry Properties were an absolute…
Country Properties were an absolute marvel! Would recommend them to anyone!!
5/5
TrustpilotLongest established and best agents to sell your home
The service that was provided by Jake and Sasha was first class and value for money. I could not find one fault from start to finish, excellent communications and knowledge. I highly recommend.
5/5
GoogleI first saw my new home advertising on the Thursday. By Friday I had already viewed it. By Saturday I met Habib at the premises and viewed it again. I moved in the following Saturday. Smooth and seamless, thanks to the great service from Country Properties Hatfield, Dawn & Habib.
We are thrilled to hear about your seamless experience with Country Properties Hatfield! Providing swift and efficient service is at the heart of what we do. Thank you for recognising our efforts in making your transition into your new home smooth and enjoyable. Welcome to your new home!
5/5
GoogleJodie was super nice and helpful. Answered all my questions promptly and helpfully. Also, because of Covid, she followed all the necessary precautions during our viewing and key handover so I felt very safe.
Dear Sarah, Thank you for your lovely review regarding Jodie, we are so pleased that we could help you find the rental that you wanted and that we make you feel safe in these difficult times. All the very best, Linda, Zoe and all the team at Country Properties Hatfield.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Country Properties's Hatfield office has 264 reviews across four platforms: 156 on Google, 1 on Facebook, 18 on View Agents, 89 on Trustpilot (across the whole business).
Country Properties Hatfield is rated 4.8 out of 5 across all 264 reviews, and 4.9 out of 5 on Google from 156 reviews.
9 reviews from sellers, rated 5.0 out of 5 on average. For example, Mike wrote: "Recently used Country Properties to sell our house in Hatfield Garden Village. Perfect service, I could not ask for more. The two people we dealt with mainly ..."
5 reviews from buyers, rated 5.0 out of 5 on average. For example, Rashid wrote: "Charles Ginn was my first point of contact who is extremely supportive. I found everyone in the Country Properties extremely helpful, prompts and competent. I ..."
Yes. In The Trusted Agent 2026 awards: Country Properties, Hatfield won Gold; Country Properties, Shefford won Gold; Country Properties, Biggleswade won Trusted Agent; Country Properties, Hitchin won Trusted Agent.
Country Properties Hatfield, 7 The Broadway, Hatfield, Hertfordshire, AL9 5BG.
