Trusted Agent profile · Hatfield · Hertfordshire
Verified
★★★★★
265 reviews across 4 platforms
7 The Broadway, Hatfield, Hertfordshire, AL9 5BG
Part of Country Properties, see every office.
Country Properties's office in Hatfield, Hertfordshire, at 7 The Broadway, is rated 4.8 out of 5 across 265 reviews on four platforms, including 156 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of four awards Country Properties won in 2026.
156
Reviews on Google
This office
1
Reviews on Facebook
This office
18
Reviews on The Trusted Agent
This office
90
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Recently used Country Properties to sell our house in Hatfield Garden Village. Perfect service, I could not ask for more. The two people we dealt with mainly ...Read all 9 from sellers
Charles Ginn was my first point of contact who is extremely supportive. I found everyone in the Country Properties extremely helpful, prompts and competent. I ...Read all 5 from buyers
As a landlord I find the whole team at Country properties easy to work with and was delighted when I found a new house for myself being offered by this branch ...Read the review from landlords
Whether you’re selling, letting or buying property in Hatfield, we help you every step of the way. Our dedicated, professional team provides expert guidance 24/7, so you always know what’s happening. Having been established in Hatfield for over a decade, we’ve got the local knowledge you need to make informed decisions about your property. Get in touch today.
The Trusted Agent 2026 results for Country Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Hatfield office, from every platform, shown as written. First names only.
5/5
TrustpilotI would 100% recommend Country…
I would 100% recommend Country Properties. They have been brilliant from start to finish with the sale of our house. Every person we have spoken to has been professional, friendly, efficient and kept us up to date clearly at all times regarding where we were up to. A really brilliant estate agency and I would recommend to anyone. Sasha in particular has regularly gone above and beyond what she had to do and has been brilliant.
5/5
GoogleJodie was super nice and helpful. Answered all my questions promptly and helpfully. Also, because of Covid, she followed all the necessary precautions during our viewing and key handover so I felt very safe.
Dear Sarah, Thank you for your lovely review regarding Jodie, we are so pleased that we could help you find the rental that you wanted and that we make you feel safe in these difficult times. All the very best, Linda, Zoe and all the team at Country Properties Hatfield.
5/5
TrustpilotLongest established and best agents to sell your home
The service that was provided by Jake and Sasha was first class and value for money. I could not find one fault from start to finish, excellent communications and knowledge. I highly recommend.
5/5
GoogleI first saw my new home advertising on the Thursday. By Friday I had already viewed it. By Saturday I met Habib at the premises and viewed it again. I moved in the following Saturday. Smooth and seamless, thanks to the great service from Country Properties Hatfield, Dawn & Habib.
We are thrilled to hear about your seamless experience with Country Properties Hatfield! Providing swift and efficient service is at the heart of what we do. Thank you for recognising our efforts in making your transition into your new home smooth and enjoyable. Welcome to your new home!
5/5
GoogleService was excellent. Agents were very polite and patient, and the letting process was rather quicker than I expected.
We are thrilled to hear that you had an excellent experience with us! Providing polite and patient service is key to ensuring a smooth letting process, and we are delighted that we could exceed your expectations. Thank you for your kind words, and we appreciate your feedback. If you ever need assistance in the future, feel free to reach out. We are here to help! Dawn and the team Dawn
5/5
GoogleZoe and Linda and the team were awesome in making our whole selling and buying experience brilliant and enjoyable. The whole buy/sell process because of CP took less than 3 months.
Dear Dhilum, Thank you for your great review, we are pleased that we made the experience of buying and selling a 'brilliant and enjoyable' one. We wish you and your family every happiness in your new home. Best wishes, Linda, Zoe and all the team at Country Properties Hatfield
5/5
GoogleExcellent service provided by the whole team, starting with Graham who visited and gave good advice, including rental valuation which all proved true. He was ably backed by Dawn, who arranged and completed all the legal requirements to complete the letting within a couple of weeks. The team are friendly and approachable and I would highly recommend them.
We sincerely appreciate your generous feedback regarding the exceptional service you received from our team at Country Properties Estates and Lettings Agent. Your words truly motivate us to maintain our dedication to excellence. Thank you wholeheartedly for your high recommendation. We are honored to have earned your trust and look forward to assisting you or your connections with any future property needs. Best regards, Country Properties Estates and Lettings Agent
5/5
TrustpilotVery professional
Very professional, allways willing to help going above and beyond my previous estate agents experience. Very happy with service received.
5/5
GoogleWe appointed Country Properties to let our flat in the Hatfield area in 2014 and have had excellent service ever since. Over time the company has changed ownership but in Dawn Murphy they have reached new heights in proactive management of their letting business. Don't leave Dawn!
Jonathan, thank you very much for your positive comments, it is really appreciated. As always it is a pleasure to work for you, and I look forward to many more years! Dawn
5/5
GoogleI found Charlotte very helpful and friendly. When I advised her that the referencing portal was not functioning very well, she was happy for me to come into the office and she helped me with it. I needed to contact her frequently with enquiries/issues and she always answered promptly and was kind and patient. I found her a delight to deal with.
Thank you so much for your 5-star review Judith! We will share this with Charlotte and let them know to keep up the amazing work :)
5/5
GoogleThis estate agents is 5 star! They are professional, knowledgeable and they really did put my mind at ease. This is my second experience with dealing with this estate agents (buying/letting) and they offer the best customer service. Dawn I can’t thank you enough!!!
Charlene, it has been a pleasure to work on your behalf and it has been easy to manage your beautiful property and I look forward to relationship continuing. Here for you as and when you need me! Dawn and the team
5/5
GoogleExcellent service go far beyond the call of duty, with a most difficult sale, no fault of buyer, Linda worked tirelessly to get the sale through, cannot recommend Linda and staff highly enough.
Dear Debbie, Thank you so much for your kind review, it is always a good feeling when a difficult sale comes to fruition with hard work. As a vendor you have been a pleasure to work with and get to know really well! All the best for the future, Linda and all at Country Properties Hatfield.
5/5
GoogleGreat service from Charlotte and the team in Lettings - thank you!
Thank you for your feedback on the team, much appreciated. Dawn and the team
5/5
TrustpilotExcellent, cannot recommend enough!
Country Properties have been excellent. From valuation stage, viewings, negotiations through to completion, every person at Country Properties has been so personable and helpful. There is so much involved in buying and selling a property and they certainly understand their business and area very well. I really cannot recommend them highly enough.
5/5
GoogleI have sold and bought the properties using there service and I will use them again if and when the time comes. Highly recommend to all and especially to whom are new to the property market and require a lot of advice, because they’ got it all covered .All will be explained and took step by step exactly how it should be . Thank you to all involved helping us through rather complicated sale and purchase due to a shared ownership . Once again thank you and successful business in future 👍🏻
Dear Tomas, Thank you for your review, we are glad that our dedicated team lived up to expectations. We wish you every happiness in your new home. Kind regards, Linda, Zoe and team.
5/5
GoogleThank you so much to the whole team at Country Properties. From my first initial visit into the Office to make enquiries about selling our house, I knew I had (finally!) made the right decision on our choice of Estate Agents. The service was impeccable, friendly, respectful and informative every step of the way and we felt that everyone within this lovely small team were on hand to support us and answer any questions that we had at any time or stage of the selling process. We would highly recommend this fantastic team and our only regret is that we didn't find them sooner!
Dear Lesley, Thank you very much for this review. It is always lovely to hear that we have got it right and the whole team really appreciated your kind words. It has been a pleasure to work with you and we wish you all the best for the future, Linda.
5/5
TrustpilotSelling our home was made easier and…
Selling our home was made easier and less stressful by Country Properties.Very professional and friendly service, we were kept updated on all aspects of the sale.In particular, Ken and Sacha were amazing.Very highly recommend.
5/5
GoogleA thoroughly pleasant experience. Charlotte was responsive and attentive throughout.
We are delighted to hear about your positive experience with Charlotte! Providing helpful and friendly service is what we strive for at Country Properties Hatfield. We appreciate your feedback. Dawn and the team
5/5
TrustpilotSasha and the team were all a pleasure…
Sasha and the team were all a pleasure to deal with,and always kept me informed of how things were progressing.Me and my partner can’t recommend them enough and thank them all for getting us where we wanted to be👍
5/5
GoogleExcellent customer service and attention to detail. Very friendly and professional. Special thanks to Audrey Brennan, with whom I've dealt for the last four years and who has been terrific!
Dear David, Thank you for your review, this was very much appreciated. Audrey has said that you were a pleasure to deal with. All the best Linda, Zoe and the team.
5/5
TrustpilotFantastic!
Fantastic!! i have to say how impressed I have been with the team at Country Properties, Amphtill. Right from the start, I have received excellent help and support with nothing being too much trouble. The star of the show is undoubtedly Sasha who has held my hand throughout and has always been on hand and responded to any query or request for assistance promptly. She has a lovely disposition and shares her knowledge without reservation. Thank you to all at CP for everything.
5/5
The Trusted AgentExcellent Service
Linda, Zoe, Sam and all the team were very helpful, understanding and professional during the difficult process (for me) of selling my parents house after they passed away. They made it a very smooth and easy process, and found a buyer in extremely quick time. This is the second time I have used Country Properties in Hatfield and can completely recommend them.
5/5
GoogleHello everyone! I have a family basis cleaning and building company, and we have been working together with Country Properties for more than 10 years. They are reliable and have a fast response always. I can recommend it.
Lajos, thank you for your review, it is much appreciated. It is also a pleasure working along side you and the team. Thank you, Dawn
5/5
TrustpilotBuying our dream home
It’s been 17 years since I brought a house and the process has somewhat changed. We found our dream home and Country Properties helped us navigate the purchase from start to finish. Very approachable and flexible with a number of visits to the property before the final purchase. Always at the end of the phone to answer 101 questions. Sasha in particular was our point of contact and can’t thank her enough. Having a local agent additionally helped as I was new to the area. Country Properties having sold many properties in the area was able to guide us with the purchase which really helped me. Now the fun begins in turning the old 1980’s house into our dream home. Dan and Mel.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
9 reviews from sellers, rated 5.0 out of 5 on average. For example, Mike wrote: "Recently used Country Properties to sell our house in Hatfield Garden Village. Perfect service, I could not ask for more. The two people we dealt with mainly ..."
5 reviews from buyers, rated 5.0 out of 5 on average. For example, Rashid wrote: "Charles Ginn was my first point of contact who is extremely supportive. I found everyone in the Country Properties extremely helpful, prompts and competent. I ..."
Yes. In The Trusted Agent 2026 awards: Country Properties, Hatfield won Gold; Country Properties, Shefford won Gold; Country Properties, Biggleswade won Trusted Agent; Country Properties, Hitchin won Trusted Agent.
