5/5
Excellent service
Charles Ginn was my first point of contact who is extremely supportive. I found everyone in the Country Properties extremely helpful, prompts and competent. I would have no problem recommending them to others. Thanks.

Trusted Agent profile · Hatfield, Hertfordshire
Verified
★★★★★
264 reviews across 4 platforms
7 The Broadway, Hatfield, Hertfordshire, AL9 5BG
Part of Country Properties, see every office.
Country Properties's office in Hatfield, Hertfordshire, at 7 The Broadway, is rated 4.8 out of 5 across 264 reviews on four platforms, including 156 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of four awards Country Properties won in 2026.
156
Reviews on Google
This office
1
Reviews on Facebook
This office
18
Reviews on View Agents
This office
89
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Recently used Country Properties to sell our house in Hatfield Garden Village. Perfect service, I could not ask for more. The two people we dealt with mainly ...Read all 9 from sellers
Charles Ginn was my first point of contact who is extremely supportive. I found everyone in the Country Properties extremely helpful, prompts and competent. I ...Read all 5 from buyers
As a landlord I find the whole team at Country properties easy to work with and was delighted when I found a new house for myself being offered by this branch ...Read the review from landlords
Whether you’re selling, letting or buying property in Hatfield, we help you every step of the way. Our dedicated, professional team provides expert guidance 24/7, so you always know what’s happening. Having been established in Hatfield for over a decade, we’ve got the local knowledge you need to make informed decisions about your property. Get in touch today.
The Trusted Agent 2026 results for Country Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Hatfield office, from every platform, shown as written. First names only.
5/5
Excellent service
Charles Ginn was my first point of contact who is extremely supportive. I found everyone in the Country Properties extremely helpful, prompts and competent. I would have no problem recommending them to others. Thanks.
5/5
We bought our house through Country Properties and subsequently let it out and sold it successfully with their help. We can strongly recommend all aspects of their services. Everyone in the office is a pleasure to deal with, and their professional expertise is impressive.
Dear Milena, Thank you for the lovely review, we are pleased that you would recommend our sales and lettings service, it was a pleasure to work with you. All the best for the future, Linda and all the team.
5/5
There after sale staff is very supportive. I thank country property in helping me through process for our home.
Thank you for the feedback, we are very pleased to hear that the team were able to support you through all the process successfully and that your move went well. Dawn and the team
5/5
Thanks to jem and the team for all their help
Thank you very much for the feedback it is appreciated. Dawn and the team.
5/5
The team were amazing, would 100 return.
Summer, we appreciated your feedback on the team and look forward to helping you on any future matters in the future. Dawn and the team
5/5
Absolutely 5 star service from Ronam couldn’t be more helpful ,highly recommend.
Good morning Bridget, we appreciate your feedback on the service that Ronan has provided and your recommendation. Thank you, Dawn Property/Office Manager
5/5
I have dealt with the letting team over the past year, have always been spot on and helped me in everyway
Thank you for your feedback, we are pleased to hear that the team have always been able to help you. If you need help in the future, you know we are here. Dawn and the team
5/5
Everyone was super helpful
Faith, thank you for the feedback, I am glad to hear the team have been able to help you. Dawn and the team
5/5
Excellent services. They exceeded my expectations
Thank you Leonie for your review, we are pleased to hear we exceeded your expectations, we pride ourselves on offering a 5star service to our customers. Dawn
5/5
Very helpful
Very helpful, pleasent staff who appeared to have the interests of everyone involved in the whole process at heart.
5/5
Such a lovely company to deal with. They held our hand through the entire process of moving house and kept us up to date through it all. Highly recommended if you want to take the stress out of moving home!
Dear Matt, Thank you for your kind review. We were so pleased that you had a positive experience with Country Properties Hatfield in selling your home. All the best for the future, Linda and all the team at Hatfield.
5/5
Absolutely brilliant dealing
Thank you for your review, it is much appreciated. Dawn
5/5
I have used them 5 times over the last…
I have used them 5 times over the last 20 years and always found the service to be excellent.
5/5
Excellent service and communication
The process of selling our house took 9 weeks from the start of engagement, everything has run smoothly, communication has been excellent, the valuation and photos of the house were outstnanding. Can't recommend the Country Properties team highly enough and would use them again.
5/5
very professional and supportive all the way through. despite the lack of local competition, pleased to say that all involved in the rental side, were very attentive and knowledgeable of the area, and their tennants/landlords. well done!
Thank you for your positive review with regards to our professional lettings service, I'm glad our experienced team looked after you.
5/5
Professional and helpful
All the staff were professional, efficient and friendly. It was my first experience of selling a house and they guided me through the process. They kept in regular contact and were very helpful.
5/5
Quality Estate Agent
Country Properties staff were very friendly and professional, they all worked really hard on our behalf from initial negotiating right through to the administration and sales coordination.Would certainly recommend them.
5/5
Decent valuation and post sale service
Chose to sell my house with country properties after being previously impressed with viewings they did when I was buying. More realistic asking prices given than some other local agents.... Importantly also the post sale support was well managed and executed.
5/5
Outstanding service
The whole team at Country Properties are outstanding and I would highly recommend them. We were kept informed and updated throughout the process and everything was dealt with promptly, smoothly and professionally.
5/5
Instantly liked this company as straight forward to deal with
Thank you for your feedback, we are pleased to know that you had a good experience with the team. Dawn and the team
5/5
Five star service from the initial…
Five star service from the initial viewing through to exchange. Sasha, Billie, Ken and Jake looked after us like royalty. Sasha could not have done any more to help us and put us at ease. I cannot recommend this branch enough. A very pleasant experience.
5/5
Many thanks to the team for their assistance during my recent move. I would not hesitate to recommend them to anybody wishing to move in or out of the area.
Dear Anastasia, Thank you for your kind review. We are glad that you had a good experience when buying through Country Properties Hatfield. You were a pleasure to deal. We hope you are very happy in your new home, best wishes, Linda and the Team at Country Properties Hatfield.
5/5
Thank you to the whole team at Country…
Thank you to the whole team at Country Properties Sales and Lettings. You are a fantastic team who have provided us with excellent service both as letting agents and more recently when selling our property. I wouldn’t hesitate to recommend you to anyone who wants to let or sell a property.
5/5
We bought a house from Country Properties Hatfield. They were an absolute pleasure to work with, helping and supporting us through a journey that is naturally anxiety ridden. They accommodated our many viewing requests with a smile and kept us informed at every stage. Nothing was too much trouble. I happily recommend their services and I believe our vendor who sold the house would agree.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Country Properties's Hatfield office has 264 reviews across four platforms: 156 on Google, 1 on Facebook, 18 on View Agents, 89 on Trustpilot (across the whole business).
Country Properties Hatfield is rated 4.8 out of 5 across all 264 reviews, and 4.9 out of 5 on Google from 156 reviews.
9 reviews from sellers, rated 5.0 out of 5 on average. For example, Mike wrote: "Recently used Country Properties to sell our house in Hatfield Garden Village. Perfect service, I could not ask for more. The two people we dealt with mainly ..."
5 reviews from buyers, rated 5.0 out of 5 on average. For example, Rashid wrote: "Charles Ginn was my first point of contact who is extremely supportive. I found everyone in the Country Properties extremely helpful, prompts and competent. I ..."
Yes. In The Trusted Agent 2026 awards: Country Properties, Hatfield won Gold; Country Properties, Shefford won Gold; Country Properties, Biggleswade won Trusted Agent; Country Properties, Hitchin won Trusted Agent.
Country Properties Hatfield, 7 The Broadway, Hatfield, Hertfordshire, AL9 5BG.