Every review we hold for the Guildford office, from every platform, shown as written. First names only.
★★★★★ 5/5
View AgentsThank you for your excellent and professional work.
The whole procedure of renting this house is pleasant, from arranging a view to get the key. Our reference procedure occurred a little complicated situation but the letting manager always reply quickly and gave many support, help us to solve the problem. And because we are foreigner our English is not very good, the letting employee always be very kind and patient. Really appreciate for all the helps and professional work. Many thanks again.
Sera · 14 June 2016
★★★★★ 5/5
GoogleI’m a landlord in Guildford and have used this company for a few years now. I find the Letting Team professional, friendly and extremely helpful. They have always found me tenants that are best suited the accommodation and my requirements. …
Tracey · 27 September 2024
Agent replied · 30 December 2023
Thank you for your review Tracey we appreciate the feedback and look forward to doing future business with you. Many Thanks, Leah Meredith, Lettings Manager.
★★★★★ 5/5
GoogleThe service was amazing. Burns & Webber found us an amazing home. Always responsive to answer any questions. A huge thanks to Ffenella and Amy !
Prince · 22 May 2022
Agent replied · 21 June 2024
Thank you for your glowing 5* review Prince! It was our pleasure to be of assistance with your recent move, thank you so much for taking the time to review our service. Wishing you & your family all the best in your new home! … More
★★★★★ 5/5
GoogleFantastic service by the Manager Amy. Very quick to respond to all my queries. I would highly recommend Burns and Webber Guildford for anyone looking for a property in the local area.
Felix · 22 May 2021
Agent replied
Thank you for your 5* review Felix, I am delighted to hear about the fantastic service you have received & that you would highly recommend Burns & Webber. Wishing you the best of luck in your new home. … More
★★★★★ 5/5
GoogleWe are extremely pleased with the whole process. Specially Bertie and Kate were professional and proactive made whole buying process effortless. They were easy to approach and recommended good conveyancers as well.
Sudhakar · 22 May 2021
Agent replied · 21 June 2024
Thank you for your feedback, It was our absolute pleasure to assist you and we hope you will be very happy in your new home.
Kind Regards, … More
★★★★★ 5/5
FacebookWe recently bought our new home through Burns and Webber in Guildford and the sale went incredibly smoothly. Bertie dealt with our purchase and he collaborated with our solicitor to complete the purchase in a very short time to enable us to beat the March stamp duty deadline(which subsequently changed!)
Our calls were always answered and queries delay with. Bettie has a great knowledge of the local property market.
We can highly recommend them if you are buying or selling.
Tasha · 19 May 2021
Agent replied · 23 February 2025
Thank you so much for your wonderful review!
It is a pleasure to hear that the process was managed so smoothly and I am delighted that you were able to secure the home and make the most of the stamp duty holiday.
Please let us know if we can be of further assistance.
All the best,
Ed Brett-Field
Sales Manager
★★★★★ 5/5
GoogleLucy E was great - solid communication throughout and timely paperwork plus always free to answer any questions. Thanks, Lucy!
Louise · 22 June 2025
Agent replied · 22 April 2026
Thank you for the five star review. We really appreciate your feedback and hope you enjoy your new home. Kind Regards, Leah Meredith
★★★★★ 5/5
GoogleI would recommend Curchods Guildford without hesitation to anyone looking for an excellent real estate service. Without a doubt, an experience that exceeded all expectations!
Rui · 22 April 2025
Agent replied · 22 April 2026
Dear Rui, Thank you very much for the five star review. We appreciate your feedback. Kind Regards, Leah Meredith, Lettings Manager
★★★★★ 5/5
GoogleOur experience of renting a new place through Burns&Webber was nothing short of amazing, I would recommend them without thinking twice! …
Garima · 27 September 2022
Agent replied
Thank you for your glowing 5* review Garima! I am absolutely delighted to hear of the refreshing experience you had with us, it is our pleasure to have assisted you with your move. We are passionate about providing outstanding customer … More
★★★★★ 5/5
GoogleAbsolutely great service from Lucy and Jasmine. Answering all my questions, addressing all my concerns and ensuring my move went smoothly. Thank you both !!!
DENISE · 17 April 2025
Agent replied · 22 April 2026
Thank you for your review, Denise. We appreciate your feedback and hope you enjoy your new home. Kind Regards, Leah Meredith, Lettings Manager
★★★★★ 5/5
GoogleI've had worked with several other property management companies in the past, but none compares to Burns & Webber Guilford in terms of attention, punctuality, clarity in communication and politeness, specially from Isla Ward, who was always trying to make sure everything was ok during renting process.
M · 22 May 2024
Agent replied · 30 September 2023
We are so happy to read such a great review. Thank you for taking the time to write one. Have a great day! Many Thanks, Leah Meredith, Lettings Manager.
★★★★★ 5/5
GoogleHoney ensured from the word go that my first ever viewing of the property I was about to view was a positive experience. She was enthusiastic, courteous and very professional during the viewing and I would love her to continue to assist me in my house hunting.
Mary · 22 May 2024
Agent replied · 30 December 2023
Thank you for your review Mary. I am pleased to hear you had a positive experience with Honey and we hope to find you a property soon. Many Thanks, Leah Meredith
★★★★★ 5/5
GoogleFantastic experience with Joe from the lettings team. Extremely diligent, helpful and proactive.
Paul · 22 August 2025
Agent replied · 22 April 2026
Thank you for your review! We are thrilled to hear that you had a fantastic experience with Joe in our lettings team.
★★★★★ 5/5
GoogleGreat Experience with Burns and Webber was great. Especially Amy, Joe and all teh team! Very professional and replying to emails quickly. Very grateful and I would thoroughly recommend them!
Peter · 22 May 2021
Agent replied
Thank you so much for your review Peter. I am very pleased to hear of your positive experience with Burns & Webber, it has been a pleasure to assist you. I will be sure to pass your feedback on to the team. … More
★★★★★ 5/5
FacebookWe recently bought our new home through Burns and Webber in Guildford and the sale went incredibly smoothly. Bertie dealt with our purchase and he collaborated with our solicitor to complete the purchase in a very short time to enable us to beat the March stamp duty deadline(which subsequently changed!)Our calls were always answered and queries delay with. Bettie has a great knowledge of the local property market.We can highly recommend them if you are buying or selling.
Tasha · 19 May 2021
Agent replied
Thank you so much for your wonderful review!
It is a pleasure to hear that the process was managed so smoothly and I am delighted that you were able to secure the home and make the most of the stamp duty holiday.
Please let us know if we can be of further assistance.…See more
★★★★★ 5/5
GoogleExcellent service by Honey Morrell, constant communication throughout the whole letting process. Very good experience including administrative functions handled very well.
Michael · 22 May 2025
Agent replied · 27 August 2024
Thank you so much for the positive review! Have a great day. Kind Regards, Leah Meredith
★★★★★ 5/5
GoogleTeam Curchods in Guildford are Ace. :-)
Caroline · 1 July 2026
★★★★★ 5/5
GoogleIsla was professional, responsive and efficient in helping us secure our lovely rental.
Debbie · 22 May 2023
Agent replied · 24 June 2023
Thank you for taking the time to write a review. We hope you enjoy your new home. Many Thanks, Leah Meredith, Lettings Manager.
★★★★★ 5/5
GoogleLucy did a fantastic job in helping us get our family home rented to an excellent tenant. I would highly recommend her.
Phil · 22 April 2025
Agent replied · 22 April 2026
Hello Phil, thank you so much for taking the time to write a review. We are pleased to hear that you are happy with the lettings experience. Kind Regards, Leah Meredith
★★★★★ 5/5
GoogleWas recommended to Burns & Webber Guildford and was not disappointed. Spoke to the Manager Leah and came away feeling optimistic and reassured about my search. All my specific requirements/ questions were professionally acknowledged and I …
Carrie · 27 September 2024
Agent replied · 28 October 2023
Thank you so much for the positive review. We hope you enjoy your new home. Kind Regards, Leah Meredith, Lettings Manager.
★★★★★ 5/5
GoogleI want to extend my heartfelt gratitude to Burns & Webber Especially dear Lucy Etty for their exceptional services. The level of support and professionalism exhibited by the entire team truly exceeded my expectations. their professionalism, …
Sahar · 27 September 2024
Agent replied · 24 February 2024
Hello Sahar, thank you so much for the positive review! We are so happy to hear that you had such a great experience with Lucy. Many Thanks, Leah Meredith - Lettings Manager.
★★★★★ 5/5
GoogleIsla was excellent at working out what we wanted and very helpful.
Callum · 22 May 2023
Agent replied
Thank you for your 5* review Callum! Isla takes great pride in her role & will be delighted to hear your feedback.
All the best … More
★★★★★ 5/5
GoogleHave recently re-let my flat through Burns & Webber, and have to say I'm incredibly impressed with the letting team there. Amy and Kyo in particular were so energetic, enthusiastic, professional and understood what I was looking for really quickly. They were able to advertise the property quickly and arranged appropriate viewings immediately - I managed to find a new tenant within days of letting through them where I had been struggling with my previous agent. The main thing I look for from an agent is diligent, clear and timely communication without the need for me to keep on top of them, and B&W are first class in this area too - very prompt responses and calls to keep me informed and up to date. When they tell me they'll call back, they always do, I have never felt the need to chase them - I'm really grateful for that. Also have to mention the 'above and beyond' service from Kyo who helped out when I was looking for somewhere to rent myself in a real hurry, even chasing up other agents on my behalf, what a superstar! So thank you B&W - a real pleasure to work with.
A · 18 April 2020
Agent replied
Thank you for taking the time to leave us a review Mario, I am delighted to hear that you have been so impressed with the level of customer service you have received from us as both a landlord & prospective tenant. We are pleased to have secured you a high calibre of professional tenant in just a few days, & I hope you are also settling into your new home nicely. Providing exceptional customer service is extremely important to us, the team will be delighted to read your review! All the best Amy Patfield, Lettings Manager
★★★★★ 5/5
GoogleDidn't have much time to find a property in Guildford. Kyo was excellent - showed us property which met our needs. The local knowledge was very helpful and helped us to decide. …
Adrian · 27 September 2019
Agent replied · 24 June 2023
Thank you for taking the time to leave a review. We take great pride in offering excellent customer service and are delighted to hear that you had such a positive experience with Kyo in our lettings team. We wish you the best of luck in your new home! Kind Regards, Amy Patfield, Lettings Manager
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