5 reviews from tenants, from every platform, shown as written. First names only.
★★★★★ 5/5
View Agents TenantThank you for your excellent and professional work.
The whole procedure of renting this house is pleasant, from arranging a view to get the key. Our reference procedure occurred a little complicated situation but the letting manager always reply quickly and gave many support, help us to solve the problem. And because we are foreigner our English is not very good, the letting employee always be very kind and patient. Really appreciate for all the helps and professional work. Many thanks again.
Sera · 14 June 2016
★★★★★ 5/5
View Agents TenantLettings: above and beyond
From the initial viewing to the follow up after moving in, I found B&W (and Daniel in particular) to be professional, courteous and above all exceptionally helpful in gaining my tenancy. Their fees were clear and had no hidden extras and (while not the absolute cheapest) were much lower than many of the other letting agents.
They also understood that the best tenant wasn't necessary the one willing to pay most and actually resisted a 'bidding war' between applicants - making a clear recommendation to the landlord based on all the evidence (availability, income & employment, previous references etc).
They kept me updated throughout the process and ensured I was happy and informed. The check in was slightly later in the day than I would have liked but this was due to availability of the external inventory clerk.
Overall I was very happy with their approach and execution which felt to be a lot more professional and reasonable than the usual conveyor belt of the letting process.
Glen · 19 May 2016
★★★★★ 5/5
View Agents TenantVery friendly and efficient staff and services
We were very satisfied by Burns & Webber Guildford's services. Our move went on smoothly and everything has been taken care of carefully.
A very good mention to the staff friendliness as they are involved and like to know their clients.
Anne-Sophie · 6 April 2016
★★★★★ 5/5
View Agents TenantProfessional and friendly
I would go as far as to say these are the best property agents I've come into contact with. Both in terms of quality of property, and quality of service.
Rachael · 29 June 2016
★★★★★ 5/5
View Agents TenantVery professional, personable, efficient service. Thank you B&W!
Rating only, no written review.
S&G · 26 August 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.