Trusted Agent profile
Verified
★★★★★
415 reviews across 3 platforms
2 London Road, Guildford GU1 2AF
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Curchods's Guildford office at 2 London Road is rated 5.0 out of 5 across 415 reviews on three platforms, including 390 Google reviews rated 5.0. The 13 Facebook count is for the whole business. It won Platinum in The Trusted Agent 2026 awards. Checked 9 October 2026.
390
Reviews on Google
This office
13
Reviews on Facebook
Business-wide
12
Reviews on View Agents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Thank you Burns and Webber for your excellent service! We were very impressed by the help and assistance provided by all the Burns and Webber team throughout ...Read all 2 from sellers
I am very pleased with how easy is has been working with Daniel and the Burns and Webber team. Their dedication and impressive efficiency in finding tenants for ...Read all 4 from landlords
The whole procedure of renting this house is pleasant, from arranging a view to get the key. Our reference procedure occurred a little complicated situation but ...Read all 5 from tenants
Welcome to our Curchods Guildford residential lettings office. We specialise in residential properties to rent in Cranleigh, Farnham, Godalming, Guildford, Woking, East Horsley and the surrounding villages. As members of ARLA and the TDS, our Landlords and Tenants are covered at all times. Our Guildford lettings branch is run by Lettings Manager, Leah Meredith. Our office also houses a dedicated sales team. Guildford offers an exceptional variety of properties, from stylish apartments and elegant period townhouses in the bustling town centre to spacious family homes on leafy, well-established roads nearby. To the south, the stunning Surrey Hills: an Area of Outstanding Natural Beauty, featuring charming villages and impressive country homes with extensive grounds, ideal for those seeking a rural lifestyle. With excellent transport links, outstanding schools, and a thriving community, Guildford is a popular choice for both commuters and investors. Whether you are buying, selling, or letting, our team is here to support you every step of the way.
Trusted Agent 2026 results for Curchods. Each award is assessed separately from the review sites.
Every review we hold for the Guildford office, from every platform, shown as written. First names only.
5/5
GoogleHoney was an absolute star at assisting us through the process. We found the entire thing to be effortless and seamless and we are eternally grateful as moving can be such a big stressor! Thanks Honey, we are now happily settled and enjoying the views!
Thank you for taking the time to write a 5-star review. We hope you enjoy your new home. Kind Regards, Leah Meredith, Lettings Manager.
5/5
Googlefriendly and extremely helpful staffs. It’s very rare to have letting agencies who listen and give priority to tenants needs. When I found my place to rent, I have given them a list of things that needs to be completed before I move in, including garden clearance! They included all of that in the contract and also completed them before I moved in. One of the best agencies, giving 5 stars for their timely response and giving priority to the tenants! +++++++++ Writing the below after renting a house with them for more than a year. I have rented many places with different agencies before, but none of them is close to Burns and Webber, in terms of Service, Communication, taking care of tenant needs. There is really no hidden charges. Especially during this most difficult situation (COVID lockdown), they have taken care of all my needs - communication with landlord to negotiate rent, extending the tenancy agreement understanding my situation etc. 5 Stars!
Thank you for your further glowing review on the ongoing customer service you are receiving from us one year later! Our Property Management department work very hard to provide an outstanding service to our landlords and tenants from the moment a tenancy begins, I am thrilled to hear that this high level of customer service has continued throughout your tenancy. I look forward to sharing your feedback with the team. Kind Regards, Amy Patfield, Lettings Manager Thank you for your glowing review Anusuya! Providing exceptional customer service is very important to us, we are delighted to have assisted you through the lettings process & we wish you the best of luck in your new home. Kind Regards Amy Patfield, Lettings Manager
5/5
GoogleSelling your home is stressful but Curchods from start to finish and throughout the process were very professional and helpful. They were able to answer all my questions and guided me towards a positive end result. I was able to sell my property because of their commitment and the time they gave. I highly recommend them.
5/5
GoogleI would just like to say thank you to Lucy Etty from Burns and Webber lettings Agents in Guildford for her hard work and professional manner in which she has assisted me with our property search. …
Thank you for sharing your positive experience Tamryn! We really appreciate the feedback and will continue to try and find you a perfect property. Kind Regards, Leah Meredith, Lettings Manager.
5/5
GoogleThe lettings Team and Manager were great to work with whilst enquiring about available properties. I was updated every week and told about properties I might be interested that matched my requirements before they came on to the market. Thankyou I would highly reccomend.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleLucy and the team is the perfect bunch that will look after you if you need rent or anything I mean they are top noch in being attentive and detailed in what they doing. We'll I know we are look after by professional team.
Hello Katarzyna, thank you for the 5 star review. We appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Leah Meredith - Lettings Manager.
5/5
GoogleProfessional and excellent process from start to finish. Communication, both email and telephone was exceptional (not always something you experience with Agents!), and the whole team of Leah, Lucy and Rebekah made the whole experience …
Thank you for taking the time to write a review Gary! We are always more than happy to assist you if anything else comes up. Kind Regards, Leah Meredith
5/5
GoogleJust finished going through the final process of moving into our new apartment. Burns and Webber have been amazing. I've personally never experienced such a dedicated team of people who really care about their positions in the industry. Especially Amy - Who made it her mission to help us through everything. Special thanks to her! Someone buy her a bottle of champers! As you can see from the other reviews you are in safe hands with these guys. I'd do it again. Cheers!
Thank you for your shining 5* review Jack! I am pleased your experience was so positive, providing exceptional customer service is something we pride ourselves on at Burns & Webber along with our passion & dedication to our roles, I will be sure to pass your comments on to the team. Kind Regards Amy Patfield, Lettings Manager
5/5
GoogleUsed Burns and Webber to rent out a property. Isla and Leah were very proactive and professional and able to find a great tenant quickly and efficiently. Was kept up to date every step of the way from start to finish.
Thank you so much for the positive review! - Kind Regards, Leah Meredith
5/5
GoogleSimply amazing! Had a brilliant service from Leah Meredith who went over and beyond the call of duty to help me in a tricky situation prior to letting my property. Thank you Leah. Efficient, user friendly and got the job done.
Thank you so much for the review Rehana, I am happy you had a great experience with us. Speak soon! Leah Meredith
5/5
GoogleI recently used Curchods to help me find a place to rent for my move back home to the UK after almost a decade living abroad. Lucy took care of my fience and I, fulfilling all of our needs very efficiently. She was immensly patient and took a huge amount of time to help us through the process of renting. She is truly a gem for Curchods and made my experience extremely smooth. I couldn't of asked for a better person to help me find a new home.
Hello Oliver, thank you so much for your detailed review. We really appreciate the feedback and I am pleased to hear that Lucy looked after your property search. We hope you enjoy your new home. Kind Regards, Leah Meredith
5/5
GoogleReally friendly and professional team. Lucy was fantastic. Very professional, ethical and friendly. Thanks Lucy!
Thank you for taking the time to write a review Jessica. We are pleased to hear you had a good experience. Have a great day! Kind Regards, Leah Meredith, Lettings Manager.
5/5
GoogleI would like to recommend Lucy if you are looking for a hardworking, professional and dedicated estate agent. She knows the rental market and will definitely deliver! On top of it, she is extremely responsive! Simply, Lucy is the BEST!
Thank you for taking the time to write us a review. We really appreciate your feedback ! Have a great ay. Leah Meredith, Lettings Manager.
5/5
GoogleI highly recommend Burns and Weber estate agents for anyone looking to buy or rent a property in Surrey. They are profession, friendly and knowledgeable. They have a great network of …
Hello Sharon, Thank you for taking the time to write us a five-star review. I am pleased that … More
5/5
GoogleI would like to say a big thank you to Honey. She was professional, kind and knowledgeable about the rental market. 5* service!! Although we didn’t find a property through Burns and Webber I wouldn’t hesitate to recommend them.
Nick, we are very happy we could provide you with a positive experience! Thank you for taking the time to write us a review.
5/5
GoogleThe agent is professional and dedicated to leading us through the process of letting or buying property. Burns and Webber is recommended as one of the property companies in Guildford
Thank you again for taking the time to let us know how we did. We hope you have a great day! Kind Regards, Leah Meredith
5/5
GoogleJoe is a very professional and helpful agent when assisting us with queries and emergencies.
Richard, thank you so much for the positive review! We really appreciate the feedback. Kind Regards, Leah Meredith
5/5
GoogleThroughout the 5.5 years of letting out my flat the whole lettings team, and especially Amy Patfield, have been a pleasure to work with from finding great tenants, answering any queries in a timely manner and handling the process from start to finish. A well-oiled machine with the human touch. Thanks everyone!
Thank you for your glowing 5* review Linda! It is our pleasure to be of assistance in finding you the highest quality tenants for your beautiful property over the years, I am delighted to hear you are receiving the excellent customer … More
5/5
GoogleLucy Etty was absolutely amazing at helping me and partner find a house! She prioritised us when we needed to be and was very good at following up on how we were settling in! :)
We are so happy to read such a great review about Burns & Webber Guildford and Lucy. We hope you enjoy your new home! Kind Regards, Leah Meredith - Lettings Manager.
5/5
GoogleLeah and her team have been impressively efficient, professional, reassuring and friendly. They found us a tenant as promised and communication has been excellent. We would happily recommend them to anyone else letting their home.
Thank you for the review John. We are happy to hear that we have met your expectations. Good Luck with the move and you know where we are if you need us. Kind Regards, Leah Meredith
5/5
GoogleWe dealt with Isla, Isla was incredible and always there when we needed to chat through anything pre taking on the house we are in now. We had a specific set of requirements, Isla was able to match them instantly, be available to show us …
Thank you for your glowing 5* review Tom! It has been our pleasure to be of assistance with your recent move. Isla takes great pride in the customer service she provides & will be absolutely delighted to read your feedback. Thank you so … More
5/5
GoogleWe worked with Lucy Etty on our rental property in Wonersh. She was unbelievably professional and great to deal with it. Totally on the ball and organised. Couldn’t recommend more highly!
Hello Rebecca, thank you for taking the time to write a review. We are pleased to hear you were happy with our services and hope you enjoy your new home. Have a great day. Kind Regards, Leah Meredith.
5/5
GoogleOur dealings have been smooth since we first called- Honey is an amazing person to deal with and handled our situations with professionalism and ease. Would use again if needs arise in the future
Tammy Holliday, thank you so much for the positive review! It is great to hear your feedback. We hope you enjoy your new home. Many Thanks, Leah Meredith, Lettings Manager.
5/5
GoogleBurns and Webber were incredibly helpful in helping my find and sort my flat. Isla in particular was very helpful and got me into see a property before it went onto the market and was accommodating of my work hours. After offering on the …
Thank you for taking the time to let us know how we did. I am happy to hear that Isla stood out with her customer service. Kind Regards, Leah Meredith
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Curchods's Guildford office has 415 reviews across three platforms: 390 on Google, 13 on Facebook (across the whole business), 12 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.
Curchods Guildford (Lettings) is rated 5.0 out of 5 across all 415 reviews, and 5.0 out of 5 on Google from 390 reviews, checked 9 October 2026.
4 reviews from landlords, rated 4.5 out of 5 on average. For example, Peter wrote: "I am very pleased with how easy is has been working with Daniel and the Burns and Webber team. Their dedication and impressive efficiency in finding tenants for ..."
5 reviews from tenants, rated 5.0 out of 5 on average. For example, Sera wrote: "The whole procedure of renting this house is pleasant, from arranging a view to get the key. Our reference procedure occurred a little complicated situation but ..."
Yes. In The Trusted Agent 2026 awards: Curchods, Guildford won Platinum.
Curchods Guildford (Lettings), 2 London Road, Guildford GU1 2AF.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.