Every review we hold for the Guildford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe are from Brazil and we had an amazing experience with Burns & Webber. Extremely professional services. Thank you Lucy and all the team.
Florivaldo · 22 May 2024
Agent replied · 24 February 2024
Thank you for the 5 star review, Florivaldo. We hope y5-starou enjoy the time at your new home! Many Thanks, Leah Meredith, Lettings Manager.
★★★★★ 5/5
GoogleStraight away from the viewing, Joe has been very helpful and we always got quick response to any little queries we had, very professional when helping us sort any issues whilst applying for rental no stress whatsoever, so happy with the service and would highly highly recommend them to everyone and anyone who is looking to rent
Bethany · 20 January 2021
Agent replied
Thank you for your 5* review Bethany! I am delighted to hear that you received the professional stress-free service we aim to deliver. Thank you for your recommendation, wishing you all the best in your new home!
Kind Regards
Amy Patfield, Lettings Manager
★★★★★ 5/5
GoogleThank you to Tammy Fleckhaus and the Property Management Team at Curchods for all their help with the letting and management of my rental property. Their service has not only been very professional, but also informative, helpful and approachable.
Arthureen · 22 May 2023
Agent replied
Thank you so much for your wonderful 5* review Arthureen! It is our absolute pleasure to be of assistance in finding tenants for your beautiful property and managing to the highest level for you. Tammy & the team will be delighted to hear … More
★★★★★ 5/5
GoogleLUCY ETTY is one of the best agents I have ever met. She is patient, attentive, and consistent. She was the only one who followed up with us and kept in touch for updates throughout over a year of searching for a new rental. Absolutely 5 stars. Sandy
Lai · 22 April 2025
Agent replied · 22 April 2026
Dear Lai, Thank you very much for your 5 star review about Lucy. We are so pleased to hear that she took great care of your search. Kind Regards, Leah Meredith
★★★★★ 5/5
GoogleAmy and the team worked with us to rent out our house as we have moved abroad. From the first visit they have always been professional, helpful, honest and true to their word. Communication has been excellent and I wouldn't hesitate to recommend Amy and the lettings team.
Karen · 22 May 2022
Agent replied
Thank you for your glowing 5* review Karen! It is our pleasure to have guided you through the lettings process. We pride ourselves on our honest realistic approach, ensuring we provide the exceptional service we aim to deliver. Thank you so … More
★★★★★ 5/5
GoogleThanks Amy for all your help during our move, you’ve been nothing short of amazing in this tough time for us all! I’m delighted with the property and I’m sure Charlotte will be also when she gets here next week. You’ve kept us informed every step of the way and we’re both truly grateful!
Benjamin · 22 May 2021
Agent replied
Thank you for your glowing 5* review Benjamin! I am pleased to hear that your experience with Burns & Webber has been amazing, we feel keeping our landlords and tenants informed every step of the way is a very important factor, especially … More
★★★★★ 5/5
GoogleThank you Burns and webber, especially Lucy Etty our letting negotiator in Guildford office was very helpfuland made our moving hassle free.
Safin · 22 May 2024
Agent replied · 29 July 2023
Thank you for taking the time to write this review. We hope you enjoy your new home. Many Thanks, Leah Meredith, Lettings Manager.
★★★★★ 5/5
GoogleLeah and the team were absolutely exceptional. They went above and beyond, and looked after me with care and passion. Highly recommend.
Leon · 22 May 2024
Agent replied · 30 December 2023
Leon, we're happy you found our staff to be so supportive during your experience here at Burns & Webber Guildford. Thank you for taking the time to write a review about your experience.
★★★★★ 5/5
GoogleI want to say a big thank you to Amy and Isla . I had been recommended to Amy at Burns & Webber for the outstanding service she provided .
Amy , isla and the team didn't disappoint and provided an excellent and …
Richard · 27 September 2022
Agent replied
Thank you so much for your wonderful 5* review Richard! It is our absolute pleasure to be of assistance, the team will be delighted to hear your feedback. Thank you for recommending us! … More
★★★★★ 5/5
GoogleThe Guildford Burns and Webber team were brilliant. My contact, Amy Patfield, was friendly, professional and knowledgable. Truly a breath of fresh air. I was speaking to Amy at a time when I was shortly due to have a baby. Amy was sensitive …
Bethan · 27 September 2022
Agent replied
Thank you for your wonderful 5* review Bethan! It is my absolute pleasure to have guided you through the lettings process, thank you so much for recommending us! … More
★★★★★ 5/5
GoogleLeah was absolutely fantastic. She, alongside her team were brilliant in looking after me as I waited to rent a flat.
Jake · 22 May 2024
Agent replied · 30 December 2023
Jake, thank you so much for the positive review! We appreciate your comments. Have a great day !
★★★★★ 5/5
GoogleIsla just registered me for rental properties. I'm in a really difficult situation and was feeling rather hopeless. Isla was warm, positive, knowledgeable and encouraging. I left her feeling better than when I arrived. Thanks Isla <3
Lucinda · 25 April 2023
Agent replied · 24 June 2023
Hi Lucinda, thank you for taking the time to leave a review for us at Burns & Webber Guildford. I'm happy to hear you received a great service from Isla and I am sure she will take care of you throughout your property search. Many Thanks, Leah Meredith, Lettings Manager.
★★★★★ 5/5
GoogleEveryone at Burns & Webber Guildford was really friendly and helpful. Isla Ward has lots of local knoweldge and gave me lots of great advice to help with my rental search. She really understood what we were looking for and I would …
Zeinab · 27 September 2022
Agent replied
Thank you for your glowing 5* review Zeinab! I am thrilled to hear of the wonderful experience you had with Isla & the team during your property search. We are passionate about providing outstanding customer service to both our landlords … More
★★★★★ 5/5
GoogleI have dealt with Burns & Webber as both a tenant and a landlord and have found the level of service to be exceptional. Both Joe and Amy have been very helpful, and prompt in their communication, which enabled questions and concerns to be dealt with efficiently and effectively. Would certainly recommend.
Simon · 22 May 2021
Agent replied
Thank you for your recommendation Simon! We are pleased for you to have experienced our high level of customer service from a landlord perspective & a tenant perspective. It is our pleasure to be of continued assistance. … More
★★★★★ 5/5
GoogleThank you so much Leah and the team for helping me through a stressful rent but they were amazing throughout
Poppy · 22 May 2024
Agent replied · 30 December 2023
Poppy, thank you so much for the positive review, we are happy we could help.
★★★★★ 5/5
GoogleWe worked with Amy from Burns and Webber on our rental. She was extremely professional, really supported us with our individual needs and found us the perfect property. We would certainly recommend Burns & Webber to anyone looking for their next home. Thank you Amy!
Rosie · 22 May 2022
Agent replied
Thank you for your glowing 5* review Rosie! It was our pleasure to be of assistance with your recent move, thank you so much for your recommendation. Wishing you all the best in your new home! … More
★★★★★ 5/5
GoogleLooking for a new home can be super stressful and dealing with right estate agent can make all the difference. Isla from Burns & Weber is that agent and it was a pleasure to deal with someone who is passionate and invested in her clients.
Jason · 22 May 2022
Agent replied
Thank you for your 5* review Jason! I am thrilled to hear of your positive experience with Burns & Webber, Isla is very passionate about her role & ensuring the highest quality customer service is provided. Wishing you all the best in your … More
★★★★★ 5/5
GoogleMoving home is an extremely stressful period. However, when you have a fantastic team next to you that supports you in the correct way makes your life easier!! Dealing with Burns & Webber Lettings at Guildford was a great experience. From …
Christina · 27 September 2022
Agent replied
Thank you so much for your glowing 5* review Christina! I am absolutely delighted to hear of your excellent experience with us, each & every one of the team pride ourselves on providing exceptional customer service to both our landlords and … More
★★★★★ 5/5
GoogleThanks so much to Leah & the team for looking after me whilst I found a house to rent. Couldn’t of done it without you 🙌 …
Troy · 16 December 2023
Agent replied · 30 December 2023
Hello Troy, thank you; we appreciate your feedback!
★★★★★ 5/5
GoogleCurchods / B&W recently let my flat and I was incredibly happy with the whole process. Shoeni Oates took control of everything and guided me through each step from viewings, offers, referencing prospective tenants, contracts and check in. I was pleasantly surprised to also achieve an increase in rent too. I will be seeking their assistance for future listings.
Benj · 7 October 2024
Agent replied · 21 June 2024
Thank you Benj for taking the time to write a review. We appreciate your positive feedback. Have a great day, Leah Meredith, Lettings Manager.
★★★★★ 5/5
GoogleIsla was great to meet and made the process really enjoyable. Would highly recommend Isla for any property deal.
Tom · 22 May 2024
Agent replied · 24 June 2023
Thank you for taking the time to write a review. We hope you have a great day!
★★★★★ 5/5
GoogleFrom viewing to picking up the keys took just one week. A great service always helpful and responsive. No hesitation in recommending Burns and Webber. A big thank you to Isla and the team for making it all a stress free and speedy process.
David · 22 May 2022
Agent replied · 21 June 2024
Thank you so much for your wonderful review David! I am delighted to hear of your positive experience with Isla & the team, we are pleased to have been of assistance. Wishing you all the best. … More
★★★★★ 5/5
GoogleThank you to Leah and the team for looking after me whilst I found a house to rent!
Luke · 22 May 2024
Agent replied · 30 December 2023
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleThanks to Leah and the team for taking care of me whilst I found a house to rent
Aaron · 22 May 2024
Agent replied · 30 December 2023
Aaron, thank you so much for the positive review!
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