Trusted Agent profile
Verified
★★★★★
415 reviews across 3 platforms
2 London Road, Guildford GU1 2AF
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Curchods's Guildford office at 2 London Road is rated 5.0 out of 5 across 415 reviews on three platforms, including 390 Google reviews rated 5.0. The 13 Facebook count is for the whole business. It won Platinum in The Trusted Agent 2026 awards. Checked 9 October 2026.
390
Reviews on Google
This office
13
Reviews on Facebook
Business-wide
12
Reviews on View Agents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Thank you Burns and Webber for your excellent service! We were very impressed by the help and assistance provided by all the Burns and Webber team throughout ...Read all 2 from sellers
I am very pleased with how easy is has been working with Daniel and the Burns and Webber team. Their dedication and impressive efficiency in finding tenants for ...Read all 4 from landlords
The whole procedure of renting this house is pleasant, from arranging a view to get the key. Our reference procedure occurred a little complicated situation but ...Read all 5 from tenants
Welcome to our Curchods Guildford residential lettings office. We specialise in residential properties to rent in Cranleigh, Farnham, Godalming, Guildford, Woking, East Horsley and the surrounding villages. As members of ARLA and the TDS, our Landlords and Tenants are covered at all times. Our Guildford lettings branch is run by Lettings Manager, Leah Meredith. Our office also houses a dedicated sales team. Guildford offers an exceptional variety of properties, from stylish apartments and elegant period townhouses in the bustling town centre to spacious family homes on leafy, well-established roads nearby. To the south, the stunning Surrey Hills: an Area of Outstanding Natural Beauty, featuring charming villages and impressive country homes with extensive grounds, ideal for those seeking a rural lifestyle. With excellent transport links, outstanding schools, and a thriving community, Guildford is a popular choice for both commuters and investors. Whether you are buying, selling, or letting, our team is here to support you every step of the way.
Trusted Agent 2026 results for Curchods. Each award is assessed separately from the review sites.
Every review we hold for the Guildford office, from every platform, shown as written. First names only.
5/5
GoogleHoney was a joy to speak with throughout the process of renting our lovely new cottage. Honey was clear and concise with her communication and we would recommend renting through Curchods.
Thank you for taking the time to write a review. I am pleased to hear that you had a great experience with Honey. Kind Regards, Leah Meredith
5/5
GoogleGreat service overall. Special thanks to Madeline for being very helpful, friendly, and professional throughout the process. Highly recommended.
5/5
GoogleHaving moved house now 24 times in my life and understanding the excitement and stresses involved, our experience of working with Burns & Webber was brilliant, reassuring and supportive. Our contact in their Guildford branch (Isla Ward) is always a joy to speak to, full of energy and a beacon of light I would hold up and shine in the faces of many competitors in the rental market, going above and beyond. Overall we are extremely happy with the services / support from this business and would highly recommend them. We look forward to popping into your offices again soon (and thank you for the little house warming gift) :-)
Thank you for your glowing 5* review Alex! It was our pleasure to be of assistance with your recent move, Isla takes great pride in the customer service she provides & will be delighted to hear your feedback. Thank you so much for taking the time to review our service, wishing you & your family all the best in your new home! Kind regards Amy Patfield Lettings Manager
5/5
GoogleLucy Etty was excellent in assisting us with finding and starting a tenancy at a property, and has been very responsive and helpful of any queries or questions we had.
Hello Thomas, thank you for the five star review! We appreciate your feedback. Kind Regards, Leah Meredith
5/5
GoogleOutstanding service, far beyond the best letting agents I’ve dealt with- Lucy was incredibly patient and understanding. She got us over the line, the whole team were incredibly professional and personable throughout.
Thank you again for taking the time to let us know how we did, Simon. We hope you enjoy your new home ! Kind Regards, Leah Meredith.
5/5
GoogleLucy has been absolutely brilliant in helping us find our house. Thank you for all your hard work, we're very grateful!!
Thank you for choosing us, we are thrilled to hear that Lucy provided exceptional service in finding your new home and hope that you enjoy your time there. Many Thanks, Leah Meredith
5/5
GoogleLucy was very helpful from the beginning, and went above and beyond to assist us with our rental while moving over from Australia. She also assisted with some requirements after we had collected the keys which I can imagine was no longer her responsibility and for that we are very grateful. Would highly recommend
David Rogers, thank you for sharing your positive experience! It's excellent to hear the great feedback on Lucy and that she went above and beyond. We are very happy we could provide you with a positive experience! Enjoy your new home!
5/5
GoogleCurchods is a class act. Really professional and thorough from start to finish. Thanks to the whole team - especially Honey-Ellen Morrell, who was friendly, responsive and efficient.
Hi Chris, thank you for taking the time to leave a review for us at Curchods inc. Burns & Webber Lettings. We're happy we could meet your expectations and wish you all the very best in your new home. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
5/5
GoogleGreat experience from start to finish. Big thanks to Lucy and the team
5/5
GoogleMy family and I would like to thank Lucy Etty and the rest of Burns and Webber Guildford team for helping us in securing our new home for the next two years. Lucy has been so lovely and proactive, constantly communicating with us throughout …
Hello Hannah, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! Enjoy your new home ! Kind Regards, Leah Meredith.
5/5
GoogleLucy Etty did a great job to help us rent this lovely property when we are still in Hong Kong. Definitely will recommend Lucy to my friends.
Mr Leung, we are so pleased you enjoyed your experience with Curchods. Thank you for your review. We hope you enjoy your new home. Kind Regards, Leah Meredith, Lettings Manager.
5/5
GoogleLucy has been a great help in finding the perfect flat for my partner and myself. Greatly recommended. 👍🏼 …
Thank you for your kind words! We are so glad that Lucy was able to help you find your perfect flat. Many Thanks, Leah Meredith, Lettings Manager
5/5
GoogleLucy Etty has been excellent with finding a new lease to us
5/5
GoogleWhere do we start - our journey with the Burns & Webber team has been nothing put professional, positive and friendly. We would really love to highlight how fantastic Lucy has been throughout the process - so kind, so helpful and always on …
Thank you for taking the time to write a 5-star review. We love to hear great feedback and hope that you enjoy your time in your new home. Kind Regards, Leah Meredith, Lettings Manager.
5/5
GoogleMy roommate and I had a fantastic experience with Lucy. She was professional, friendly, responsive, and made the whole process of renting a property straightforward and stress-free. Communication was excellent throughout, and she answered all of our questions promptly. I would highly recommend her to anyone looking for a reliable and trustworthy letting agent.
5/5
GoogleHoney from Burns and Webber helped us find a great property. We received excellent service. Honey was flexible and fully understood our needs. We needed to move in very quickly, Honey was fully onboard from the first day and did not take …
Hi Rash, thank you for taking the time to leave a review for Honey and Burns & Webber Guildford. We're happy we could meet your expectations and hope you enjoy your time in your new home. Many thanks, Leah Meredith, Lettings Manager.
5/5
GoogleHoney was great all the way through us securing properties for our clients. She was always there when needed and everything ran smoothly. I’m looking forward to doing more work with Honey In future. I recommend curchods in Guildford. If you want good service then they are your people
Thank you for taking the time to let us know how we did. It is great to hear that Curchods Guildford and in particular Honey, met your expectations and we are glad that we delivered a positive experience for you. We look forward to working … More
5/5
GoogleThe entire process from viewing the property to signing the lease was painless and supported by Lucy who answered any questions we had, clarified things we weren’t clear on and followed up on finding out how the move went and whether we were settled. Lovely service from a professional, polite, helpful and kind person.
5/5
Googlefriendly and extremely helpful staffs. It’s very rare to have letting agencies who listen and give priority to tenants needs. When I found my place to rent, I have given them a list of things that needs to be completed before I move in, including garden clearance! They included all of that in the contract and also completed them before I moved in. One of the best agencies, giving 5 stars for their timely response and giving priority to the tenants! +++++++++ Writing the below after renting a house with them for more than a year. I have rented many places with different agencies before, but none of them is close to Burns and Webber, in terms of Service, Communication, taking care of tenant needs. There is really no hidden charges. Especially during this most difficult situation (COVID lockdown), they have taken care of all my needs - communication with landlord to negotiate rent, extending the tenancy agreement understanding my situation etc. 5 Stars!
Thank you for your further glowing review on the ongoing customer service you are receiving from us one year later! Our Property Management department work very hard to provide an outstanding service to our landlords and tenants from the moment a tenancy begins, I am thrilled to hear that this high level of customer service has continued throughout your tenancy. I look forward to sharing your feedback with the team. Kind Regards, Amy Patfield, Lettings Manager Thank you for your glowing review Anusuya! Providing exceptional customer service is very important to us, we are delighted to have assisted you through the lettings process & we wish you the best of luck in your new home. Kind Regards Amy Patfield, Lettings Manager
5/5
GoogleI have been very pleased with the service I received from the team at Burns and Webber Guildford - Edward, Elinor and Bertie in particular- and am very happy to recommend them. They managed to sell my house quickly and efficiently 5 times before I finally completed, I was hugely unlucky to have 4 sales fall through at various stages and this was through no fault of mine or Burns and Webber. I was just very unlucky, but the team in Guildford kept picking me up, encouraging me to keep going until, to the delight of us all, the 5th sale completed! Having worked with them for so long I am well placed to say that they are a great team.PositiveResponsiveness, Professionalism, Value
Thank you so much for your lovely review! What a journey!! I am so pleased that we got there in the end and we wish you all the best onwardly. I hope that you enjoyed the well deserved bubbles!! Thank you again! Ed
5/5
GoogleWe have received a professional and friendly service from Lucy Etty and the team at Curchods. Thank you again for all your help.
Dear Louise, Thank you for posting a five star review. We really value your feedback. Kind Regards, Leah Meredith, Lettings Manager.
5/5
GoogleLeah was utterly professional from start to finish and certainly helped smooth the way for everything we needed to rent our property.
Thank you for the 5 star review Adam, we really appreciate your feedback! Kind Regards, Leah Meredith
5/5
GoogleDealing with Curchods has always been a pleasure, in particular Lois who has been nothing but super professional and extremely helpful
Thank you for your five star review. I am glad to hear that Lois has been a pleasure to deal with. Have a great day. Kind Regards, Leah Meredith.
5/5
GoogleHoney was really helpful in securing us our dream flat. The welcome box was a lovely touch too, thank you!
Thank you for the five star review. We are pleased to hear that Honey was helpful during your move. Have a great day ! Kind Regards, Leah Meredith
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Curchods's Guildford office has 415 reviews across three platforms: 390 on Google, 13 on Facebook (across the whole business), 12 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.
Curchods Guildford (Lettings) is rated 5.0 out of 5 across all 415 reviews, and 5.0 out of 5 on Google from 390 reviews, checked 9 October 2026.
4 reviews from landlords, rated 4.5 out of 5 on average. For example, Peter wrote: "I am very pleased with how easy is has been working with Daniel and the Burns and Webber team. Their dedication and impressive efficiency in finding tenants for ..."
5 reviews from tenants, rated 5.0 out of 5 on average. For example, Sera wrote: "The whole procedure of renting this house is pleasant, from arranging a view to get the key. Our reference procedure occurred a little complicated situation but ..."
Yes. In The Trusted Agent 2026 awards: Curchods, Guildford won Platinum.
Curchods Guildford (Lettings), 2 London Road, Guildford GU1 2AF.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.