Trusted Agent profile · Guildford
★★★★★
665 reviews across 2 platforms
17-19 Epsom Road, Guildford, GU1 3JT
Cavender Estate Agent's office in Guildford, at 17-19 Epsom Road, is rated 4.7 out of 5 across 665 reviews on two platforms, including 657 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Cavender Estate Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Guildford office, from every platform, shown as written. First names only.
5/5
GoogleBig thanks to Aaron for his fast reaction to my preferences and colossal patience. That guy just helped me with a property of my dreams. GG WP
Thank you for your fantastic feedback! We’re thrilled that Aaron helped you find your dream property. We'll pass along your kind words, and we’re always here to assist with anything else you need!
5/5
GoogleJamil was very professional and knowledgeable. He was attentive and did not hesitate to offer professional advice. It was a pleasure working with him.
5/5
GoogleSubject: Appreciation for Marlena’sExceptional Service with Cavender Propety services I am writing to express my sincere appreciation for the outstanding service provided by Marlene. Her professionalism, prompt responses, and efficient handling of my needs have truly made a positive impact. Marlena's fast and proactive approach in addressing my concerns and providing effective solutions have been commendable. Her dedication to ensuring customer satisfaction is evident in every interaction. I am grateful for Marlena’s exceptional work ethic and her commitment to delivering high-quality service. She is a valuable asset to your team, and I wanted to take a moment to acknowledge her outstanding performance. Thank you for having such a dedicated and competent professional like Marlene on your staff. Warm regards, Wilson RJ Sources
What a great review, thank you so much
5/5
GoogleLuis Estrada is really the best agent I've ever communicated. Thank you for that you found the desired house about us. Also, whenever I send him an email or make a phone call, he's here to explain everything to me in the clearest way possible.
I am pleased you are so happy with the service you received. Thank you for your reveiw
5/5
GoogleJust to a big thank you to Aaron Dennett. He was really helpful in valuation process. He is very patient and professional in explaining things. Aaron kept the follow ups and provided up to date market information in time. I am very impressed by him.
We are really pleased to receive your 5* review, thank you.
5/5
GoogleAaron was extremely helpful! Would highly recommend :)
Dear Jordan, Thank you for your recommendation. Aaron will be pleased to hear that his assistance made a positive impact. We appreciate your kind words and are here for any future needs. Kind regards, The Cavenders Team
5/5
GoogleHaving dealt with many Estate Agents, Aaron and the team at Cavender have been amazing! Made my personal experience extremely pleasant. Having secured my first property with them, the process was made so easy and stress free! Highly recommend and look forward to working with Aaron again! Real asset to the company! Thanks Rob D
We are so glad to hear that we were able to provide a supportive and helpful experience for you Kelly! Thank you for sharing your experience with us! Our team were delighted to hear that you had a great moving journey!
5/5
GoogleI had a great experience with this estate agent. The whole team was professional and helpful, but I want to especially thank Jamil for his support.
1/5
TrustpilotIf I could leave them no stars
If I could leave them no stars, I would, they are the worst letting agents I have ever used. The flat was let through Cavenders, who then let it to a guy called Gaurav Sharma, who runs a property company called Lumos Property. He then put multiple occupants into our 2-bedroom flat, all of which was denied by Cavenders, despite us having photographic evidence of this happening. The tenancy was cut short due to major work needed to be done on the roof.
5/5
GoogleThank you to Laurence for being an efficient and proactive agent in helping us secure our apartment!
5/5
GoogleLaurence Butler was really patient and good with us. He was always available whenever we called for any information or discussion.
5/5
GoogleAaron is a responsive and helpful agent.
Dear A S, … More
5/5
GoogleGreat service provided by Tom. We provided Tom with our requirements for a property and he exceeded our expectations. Provided regular updates of properties being added to the market in the area we wanted and we found the perfect property! Tom was happy to answer all our questions in a timely manner.
5/5
GoogleTheir staff is not only friendly but also highly skilled. Special thanks to Aaron and Tom. They are a very professional 👍 …
Thank you for your kind words! We're thrilled to hear that Aaron and Tom provided such professional service. We appreciate your feedback and are always here to help!
5/5
GoogleI had a house viewing with Jamil, who showed me around the property. He was very professional and was confident in his knowledge about the property, and helped answer all my questions and guided me through the next steps. Made the viewing experience very easy and would recommend highly.
Dear Mounir, Thank you for noting Jamil’s confidence and professionalism during your viewing. He strives to provide clear guidance, and I’m glad that shone through. Best wishes, The Cavenders Team
5/5
GoogleLawrence is very professional, helpful, and attentive. He provided clear information and valuable advice throughout the process. Highly recommended!
5/5
GoogleLuis Estrada from Cavenders showed my daughter and I the property and was able to clarify all of our doubts. Although there was some confusion over the contract details, mainly due to multiple letting agents advertising the property, they were all solved to our satisfaction. I highly recommend Luis as a letting agent.PositiveProfessionalism
Hi Alan, Luis and the team were delighted to receive such brilliant feedback! We were delighted to be able to provide peace of mind and satisfaction throughout your lettings process. Thank you for your kind words!
5/5
GoogleAaron was very professional, effective and helpful. I enjoyed working with him and I hope we will be working together again.I will highly recommend Cavender Estate agent Guildford to my friends and relatives and I will tell them to speak to Arron. Thank you and keep up the amazing doing you are doing.
Hello Abasse! Thank you so much for the wonderful review! We hope to work with you again too !
5/5
GoogleAaron has been very helpful and efficient during the process of buying our first home, very pleased with the service. Thank you so much.
5/5
GoogleThus far, we have been very impressed with Cavander - Tom has been brilliant in helping us to find our dream home, and get an offer accepted within the space of a week. He was extremely attentive and efficient with excellent communication which has made the process so far a really positive one - thank you!
5/5
GoogleTheir staff is not only friendly but also highly skilled. Special thanks to Aaron and Tom. They are a very professional 👍 …
Thank you for your kind words! We're thrilled to hear that Aaron and Tom provided such professional service. We appreciate your feedback and are always here to help!
5/5
GoogleOverall, I am very pleased with the services of Cavender Estate Agent Guildford Surrey, the process of getting my apartment in Guilford was seamless. Huge thanks to Team CAVENDER.
Thank you for taking the time to share the 5 star experience you received from us
5/5
GoogleI rent a flat through Cavenders and I have done since they opened. I couldn't be happier with the service that I have received from them. They have always been extremely helpful and quick to assist me with any maintenance issues I have had and never fail to deliver their service in a professional yet friendly manner. I would recommend Cavenders to anyone looking to rent a property.
Thank you Laura for your feedback. As one of our longest standing tenants it is great to hear that you are pleased with how we have been managing the property and I know that Jamie will endeavor to keep up the good work she has been doing. I am also aware that you have recommended us to several potential future applicants, thank you.
5/5
GoogleJason was incredibly helpful and informative. When viewing, he gave us the time and space to look round freely whilst being on hand for any questions we had both during and after the viewing. He was very knowledgeable about local market.
We are really pleased to receive your 5* review, thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Cavender Estate Agent's Guildford office has 665 reviews across two platforms: 657 on Google, 8 on Trustpilot.
Cavender Estate Agent Guildford is rated 4.7 out of 5 across all 665 reviews, and 4.8 out of 5 on Google from 657 reviews.
Yes. In The Trusted Agent 2026 awards: Cavender Estate Agent, Guildford won Platinum.
Cavender Estate Agent Guildford, 17-19 Epsom Road, Guildford, GU1 3JT.
