Trusted Agent profile · Guildford

Cavender Estate Agent Guildford reviews

★★★★★ Excellent

665 reviews across 2 platforms

17-19 Epsom Road, Guildford, GU1 3JT

Cavender Estate Agent's office in Guildford, at 17-19 Epsom Road, is rated 4.7 out of 5 across 665 reviews on two platforms, including 657 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

657

Reviews on Google

This office

Trustpilot logo

8

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Cavender Estate Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Guildford office, from every platform, shown as written. First names only.

5/5

Google

I wanted to drop a quick note to thank Tommy S for his exceptional service. His knowledge, understanding and communication were 2nd to none - He assessed mine and my partners needs, and provided us suitable options. Top work buddy and thanks again.

Rory · 19 August 2024

Agent replied · 22 October 2024

Thank you for the wonderful feedback! We're thrilled to hear Tommy provided such exceptional service and found the perfect options for you. We appreciate your kind words and are always here to help!

5/5

Google

Excellent experience with this estate agent, Laura has been so lovely and helpful, myself and my partner are very happy with the service we have received.

Daniel · 16 April 2025

Agent replied · 16 April 2026

Dear Daniel, Thank you for highlighting Laura’s kindness and support. It’s great to know you … More

5/5

Google

I would like to say a massive thank you to Tom. I was looking for a one bedroom flat in Guildford and he gave me the best advise and service. He is really helpful during my buying process and good communication as well. It’s a right choice for me to believe him to view the property which I am actually buying now. Otherwise, I probably miss the opportunity to get my home. Really appreciate him again.

Lina · 27 July 2024

5/5

Google

We have dealt with Sarah for many years now, a great agent to deal with, fast response and great service! Thank you.

Leigh · 26 March 2026

5/5

Google

Aaron was very helpful in trying to find a property for me to rent. He talked me through the available options that fit my needs and was incredibly patient in answering my questions. Very responsive and stayed in contact after the viewing and even through his own time off. Highly recommend Aaron, and will definitely return if I or anyone I know needs help finding a property again in the future.PositiveResponsiveness, Professionalism

Filipa · 17 June 2022

Agent replied · 16 June 2024

HI Filipa, thank you so much for sharing your experience with us- we were delighted to hear your moving process was made simple and successful!

5/5

Google

*UPDATE* So, 6 years later we are still with Cavender as its been the best experience. I have also just helped my father rent with them and the lovely Aaron Dennet was absolutely fantastic. He was welcoming, friendly, helpful and always eager to answer questions and make sure we were okay. I can honestly not fault him and the team as a whole and have been wonderful to work with these past 6 years. If you want flawless service, look no further. Just rented a property through Cavender and although we are yet to move in, so far the process has been fantastic. When we phoned up to book a viewing for a property, our agent Daniella was fantastic with offering other properties that were available at that time that would meet our requirements. The flat we have moved into was actually a recommendation by Daniella so without her suggestion we wouldn't have found such a perfect property! I am looking forward to working with Cavender over the next year in our new home. Thank you!

Zoe · 17 April 2024

5/5

Google

Emma Shaw and Marlena Starczynska have diligently dealt with the whole process of tenancy from start to finish. I am very thankful to whole Cavenders team who have always been there to answer my random questions. Special thanks to Emma and Marlena for making this move happen smoothly for me. I would highly recommend Cavenders services to my friends and colleagues.

Yoomna · 17 June 2023

Agent replied · 16 June 2024

Thank you for taking the time to review our services. We were delighted that Emma & Marlena have provided you a 5* service

5/5

Google

Cavender is highly recommended. As a newbie in the UK, the how, where and when is not that easy peasy but Luis was patience and professional throughout the process and answers queries to our satisfaction, easy to talk to and flexible with time. He also makes meet -up with the Landlord a pleasant experience. Will definitely recommended Luis and Cavander to anyone looking for a place to settle in the UK.

Michelle · 17 June 2022

Agent replied · 16 June 2024

Hello Michelle! Thank you for the amazing review and recommendation! We really do appreciate it and will make sure to tell Luis your kind words.

5/5

Google

We've been through a buying process, we thought that will be a easy/quick one but it turn out being stressful and long. I just want to say a big "Thank You" to Luis Estrada who was really helpful and always happy to help no matter why or when I was calling. Thank you Luis .I wish you the best of luck for the future and it was a pleasure meeting you.

Andreea · 17 June 2022

Agent replied · 16 June 2024

Hello Andreea! Thank you for the lovely review! We were happy to help you through that long and stressful process, we will also pass on your words to Luis.

5/5

Google

Aaron Dennett helped us find a rented house close to Guildford town. Aaron initially contacted us to inform the house we were interested in was no longer available. Aaron understood our requirements and was quick to suggest a similar property close to Guildford town that wasn’t even listed yet. We were happy with the viewing and the property met all our requirements. Aaron was professional through out and kept us informed.

Sonia · 17 June 2022

Agent replied · 16 June 2024

Hello Sonia, thank you for your review! We are so glad you were able to find your dream property thanks to Aarons help, we will pass on your good words. Congratulations on the new property!

5/5

Google

My experience with Cavender in Guildford was amazing, Luís Estrada was the person that help me to find a new property. Luis is very polite, helpful and professional, always with smile his face trying do the best that he can do to find the right property for us. I'm very grateful is always pleasure to work with you guys and wish all the best to Luis and Cavender Estate Guildford Team.

Ana · 17 June 2022

Agent replied · 16 June 2024

Hello Ana! Thank you for this review, we always love to hear how we could help you in your property searches! All the best to you as well.

5/5

Google

Viewed a property and put down a deposit the same day for a student accommodation. It was only possible because of Jamil. He was upfront about all the information and didn’t try and pretend to be fake or “upsell” any parts of the house. He showed us the property as it was and let us make our own decision. Helped massively with the documentation and had incredibly swift replies, even shifted a couple previous viewings for my own time convenience.

Raulis · 16 December 2025

5/5

Google

Sarah is always prompt and attentive and consistently goes above and beyond until the matter is resolved :)

Randi · 16 June 2025

Agent replied · 16 April 2026

Thank you for highlighting Sarah’s attentiveness and dedication. We’re thrilled she could help you to a satisfactory conclusion. Best wishes, The Cavenders Team

5/5

Google

Excellent service! As a student and first time renter, Tom was an amazing negotiator and helped me feel confident when placing an offer on a property and I know that if I have any questions he will be an excellent help!

Eloise · 27 July 2024

Agent replied · 26 August 2024

Another 5 star review we are proud to receive, thank you

5/5

Google

I had a very smooth transition in moving into my new property. Having dealt with two of the largest estate agents in the county I had become a bit disillusioned. I was dragged to every property under the sun, none of which was suitable. I then got a phone call from Isla at Cavender who had taken down my details and promised to let me know if anything came up. She was as good as her word and found me the perfect place first time out. It was in the area I wanted, within my budget and included everything that I had said was desirable. I was particularly impressed with Isla’s accessibility in the period from offer acceptance all the way through to my move in date. I highly recommend Isla and Cavender. It has been the best experience I have had with a Lettings agent to date!

Ben · 17 June 2020

Agent replied · 16 June 2024

Hello Ben, Thank you for taking the time to leave us a positive review. We always try to exceed our client's needs and we are happy to hear this was the case with your recent letting experience! We hope you are happy in your new home! Thanks, Cavender Estate Agent Guildford

5/5

Google

I have using Cavender Estate Agent for a number of years and found them excellent most recently Marlena Starczynska has been dealing with my property’s I’ve found her to be very efficient and polite she always answers any queries immediately 5 stars keep up the good work. Happy Friday

Peter · 17 February 2024

Agent replied · 16 June 2024

Thank you for taking the time to provide a review. It is great to see that Marlena is providing you a 5 star service as always

5/5

Google

Bradley was superb - friendly, professional and really helped us in the search for our next home. We particularly appreciated how communicative he was - he made sure we were able to view properties quickly and always got back to us faster than other estate agencies. We found him honest and reliable and would highly recommend him and Cavender.

Fiona · 17 June 2023

Agent replied · 16 June 2024

We are really pleased to receive your 5* review, thank you.

5/5

Google

We are very new to this, Jamil was very helpful informative and helped us have a very easy process. Thank you :)

Kira · 16 April 2025

Agent replied · 16 April 2026

Dear Kira, Thank you for trusting us with your first letting experience. I’m so pleased Jamil could guide you clearly through each step. Your feedback encourages us to continue making property lettings as straightforward as possible. Best wishes, The Cavenders Team

5/5

Google

Massive thank you to Jamil! We had a great experience with Cavender and can’t thank them enough. They were quick, easy to communicate with, and personable. We would wholeheartedly recommend!

Tom · 20 December 2025

5/5

Google

Hannah was extremely helpful and professional throughout the process of viewing and getting everything sorted for my new tenancy. Highly recommended

Peter · 24 April 2025

Agent replied · 27 May 2025

Dear Peter, Thank you for your kind words. We’re delighted that Hannah provided such attentive support during your viewing and move-in. Your recommendation means a great deal to all of us. Warm regards, The Cavenders Team

5/5

Google

Jamil was excellent and very professional! He replied promptly to all my queries. Would highly recommend

Oscar · 16 June 2025

Agent replied · 16 April 2026

Dear Oscar, Thank you for recognising Jamil’s professionalism and swift responses. Your recommendation is much appreciated! Kind regards, The Cavenders Team

5/5

Google

I'm currently looking for a rental property and, though I haven't found the right fit yet, Aaron Dennett is going above and beyond helping me with my search. He has been very understanding and finding a variety of properties for me to view so I can see what the market has to offer at the moment. I highly recommend the lettings side of Cavender, and Aaron in particular.

Elizabeth · 17 June 2022

Agent replied · 16 June 2024

Hello Elizabeth! Thank you so much for the review, we hope that we can continue to help you find your dream property!

5/5

Google

Marlena is very helpful and approachable. It's my first time to rent a place and I absolutely have no idea on how the system works, but she makes sure that all my queeries and concerns are addressed and sorted as soon as possible.

Mimil · 17 May 2024

Agent replied · 26 August 2024

Thank you for taking the time to share our experience of working with us. We are very pleased that it was a 5 star experience for you.

5/5

Google

Bradley Jones went above and beyond on a customer service level calling me back multiple times to try and help with my situation, requirements and needs. He gave his time to me and didn't rush and was very happy to answer all of my questions in great details. A very professional person in his role. Thanks Bradley!

Craig · 17 June 2023

Agent replied · 16 June 2024

Thank you for your great review

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Cavender Estate Agent's Google reviews

Questions about Cavender Estate Agent Guildford

How many reviews does Cavender Estate Agent Guildford have?

Cavender Estate Agent's Guildford office has 665 reviews across two platforms: 657 on Google, 8 on Trustpilot.

What is Cavender Estate Agent Guildford's rating?

Cavender Estate Agent Guildford is rated 4.7 out of 5 across all 665 reviews, and 4.8 out of 5 on Google from 657 reviews.

Has Cavender Estate Agent won any awards?

Yes. In The Trusted Agent 2026 awards: Cavender Estate Agent, Guildford won Platinum.

Where is Cavender Estate Agent's Guildford office?

Cavender Estate Agent Guildford, 17-19 Epsom Road, Guildford, GU1 3JT.

The Trusted Agent

Is this your office? Claim your page.