Trusted Agent profile

Cavender Estate Agent reviews

★★★★★ Excellent

665 reviews across 2 platforms

17-19 Epsom Road, Guildford GU1 3JT

Cavender Estate Agent's Guildford office at 17-19 Epsom Road is rated 4.7 out of 5 across 665 reviews on two platforms, including 657 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards. Checked 9 October 2026.

Google logo

4.8 / 5

657

Reviews on Google

This office

Trustpilot logo

8

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Cavender Estate Agent. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Guildford office, from every platform, shown as written. First names only.

5/5

Google

I am a landlord as well as a trustee on two separate bodies, both connected with residential letting, so well versed with dealing with letting agencies. Cavendars, and in particular Sarah Cavendar, continue to impress me with their professionalism and efficiency and human manner. So many agencies seem driven by profit over service, but Cavendars manages to make the client feel their individual requirements are paramount and offers bespoke and well advised service at very good value.

Alexandra · 19 December 2023

Agent replied · 16 June 2024

This is such a great review to read as it summarises that we are achieving everything that we stand for. Thank you :)

5/5

Google

Jamil was extremely helpful over the weekend whilst me and my partner were viewing properties. He's knowledgeable and was quick to recommend other local properties that fit our requirements. He is professional and we would highly recommend Jamil and the team at Cavender when looking for a property. Extra thank you for assisting us jump start our car after our first viewing of the day!!

Saffron · 16 September 2025

5/5

Google

We've been really happy with the service from Cavender, especially Sarah who has been great throughout. She's always quick to respond to messages and has sorted out any issues with the flat promptly and efficiently. Really appreciated!

Becci · 16 July 2025

Agent replied · 22 October 2024

Dear Becci, Thank you for acknowledging Sarah’s prompt support and efficiency. We’re pleased she could resolve any issues to your satisfaction. Kind regards, The Cavenders Team

5/5

Google

I had a good experience wirh Cavender estate agent Guildford when viewing the property to possibly let. Hannah was very friendly and approachable, and even went on to show me another property close by, as I was in the area. I thought that …

Maria · 16 April 2025

Agent replied · 16 April 2026

Dear Maria, Thank you for recommending us. We’re pleased that Hannah’s proactive approach … More

5/5

Google

I was Brooke's first in person viewing.She was professional kind and gave me a lot of insight on the entire renting process.As a student who was looking for a 2 bed apartment, some agencies which I won't name don't take you very seriously.Cavender are lucky to have Brooke, who I believe is destined for nothing but success.Her persistence and professionalism separates her from quite frankly lazy and unprofessional real estate agents from other companies.Although we didnt move forward with the viewed property Brooke was excellent.Thank you

Zoe · 17 June 2023

Agent replied · 16 June 2024

Thank you for your review. We are delighted Brooke provided you a 5* experience

5/5

Google

I had been looking for a house since very long time. After couple of years again I contacted Cavanders and this is when I met Luis Estrada. He knew I was looking for a house as I was registered on their website. Luis did his very best to get me a good house in the area I wanted. He was the first point of contact if I had any queries. He was very helpful to help me out through the whole process. Thank you Luis,

Preeti · 17 June 2023

Agent replied · 16 June 2024

Thank you for your 5* review.

5/5

Google

I have spoken to many letting agents across a range of agencies in several locations and Brooke Cresswell at Cavenders was one of very few who was very switched on, helpful and professional. I called today to register with Cavenders and described my search criteria for properties with Brooke. She immediately knew we'd be a good match on a certain property in Guildford and we arranged a viewing today. The property was exactly what we were after and have just finished putting pen to paper on the offer form to proceed! That has never happened before. Very impressive and superb customer service!

Anton · 17 June 2023

Agent replied · 16 June 2024

Thank you for your 5* review. We hope you enjoy your new home

5/5

Google

Aaron Dennett saw my property on line. Aaron promptly contacted me by post. I made a call and I spoke with him directly. Aaron made time to meet me within the hour at the property from that phone call. I immediately took to Aaron as his professional approach was outstanding. Aaron kept me constantly updated with every enquiry, feedback from each viewing. He found me a tenant within 3 days. Aaron confidently answered every question without being pushy or in my face. In my opinion Aaron is and will be an excellent ambassador to Cavender Estate Agents now and in his future career. Lorraine Terry

Lorraine · 17 June 2023

Agent replied · 16 June 2024

We are really pleased that you are pleased with Aaron's commitment to providing a great service and we are delighted to have found you a great tenant so quickly.

5/5

Google

Excellent service from Bradley. Bradley made our 1st and 2nd viewing prompt with getting booked in and never rushed us whiles looking around. Any questions I had he was always at the end of the phone or email and would reply pretty much as soon as possible when in the office.He made sure that everything was sorted quickly and efficiently. Also arranging a 3rd viewing to go and measure up. Extremely organised and efficient would highly recommend. A huge Thank you to Bradley.

Naomi · 17 June 2023

Agent replied · 16 June 2024

We are pleased that Bradley provided you a great service and thank you for taking the time to write your review

5/5

Google

Since moving our properties to Cavender we have experienced nothing but the very best professional service. We feel assured that our tenants will be well looked after and from a landlords perspective everything is done to a high standard from marketing, response times to any problems and accounting. We would highly recommend Cavenders. Sarah is always exceptionally helpful and also has a very gracious manner in dealing with her clients.PositiveResponsiveness, Quality, Professionalism, Value

Di · 19 November 2023

Agent replied · 16 June 2024

Thank you for such a detailed review of your experience of working with us. We are delighted you are so happy with our service we provide you :)

5/5

Google

Straightforward and uncomplicated dealing with Cavenders in August 22. Luis Estrada was extremely professional and friendly, has listened to my requirements and helped to find the right property for my parents in just 10days. I would highly recommend and I am so grateful. I also liked the fair transparent process we went through before the contact was signed. I have received clearly explained information from the agency which made the process very smooth. Thank you, Luis and Cavenders!

Natalie · 17 June 2023

Agent replied · 16 June 2024

We are delighted that you found the process clear and transparent and that the service you received was worthy of a 5* review, thank you

5/5

Google

Laura was so helpful in my recent flat search! She took me to see four different properties and was so welcoming and honest with me. She definitely made the process super easy and friendly, 10/10 service, thank you so much! ☺️

Ruby · 16 April 2025

Agent replied · 16 April 2026

Dear Ruby, What a pleasure to read your 10/10! Laura will be thrilled. Thank you for … More

5/5

Google

Jamil is very fast and helpful with getting everything done for us. We are very happy with the service that he provided.

Sinoun · 29 October 2025

Agent replied · 16 April 2026

Thank you for taking the time to write us a review. It is greatly appreciated.

5/5

Google

I was looking for a flat to rent recently and happened Cavenders responded to my enquiry speedy and professionally. The agent whose name was Laura-Jay Emery handled my request for information and viewing in a very friendly and favorable manner. She didn’t mind to arrange a viewing on Sunday and a second viewing a couple of days later for me to confirm the offer. She also handled the adjustment on my offer very effectively. I finally secured a satisfactory renting within a short timeframe. Deeply grateful for her professional service.

Lawrence · 16 July 2025

Agent replied · 16 April 2026

Dear Lawrence, Thank you for your detailed feedback. I’m glad Laura-Jay’s flexibility and professionalism helped you secure your flat so quickly. Your gratitude is much appreciated. Warm regards, The Cavenders Team

5/5

Google

It has been a pleasure dealing with Aaron Dennett, and the team at Cavender Estate Agents. Aaron was proactive, professional and assisted with all my queries in a prompt and efficient manner. Marlena, on the admin side, has just reinforced the importance of a star team working to ensure a smooth process. Cannot thank them enough!

Melanie · 23 August 2024

Agent replied · 22 October 2024

Thank you for your kind words! We're delighted to hear that Aaron and Marlena provided such excellent service. Your feedback means a lot to us, and we're always here to assist!

5/5

Google

Brilliant estate agent - Bradley was so attentive when we wanted to view properties in Guildford, and on the viewings allowed us to explore the properties and answered all our questions. We also had a follow up question, and as we didn't live near the property Bradley kindly went the next day to provide an answer - fantastic service, going above and beyond what I would have expected. Thank you Bradley and the Cavender team!

Sarah · 17 June 2023

Agent replied · 16 June 2024

Thank you for taking the time to write a review. We are delighted you felt we have provided you a 5* service.

5/5

Google

I'm in the process of selling my house. After a buyer pulled out I now have another in line. Aaron has been very supportive during my time with Cavender Estate Agents. He has kept me informed and offered advice when needed. All my questions have been answered and I'm looking forward to moving very soon.

Patricia · 12 August 2024

Agent replied · 22 October 2024

Thank you for your kind words! We're glad Aaron has been able to support you through the process. We're here to assist every step of the way and wish you a smooth move ahead!

5/5

Google

We had a very good experience with Cavender estate agency when looking for a property to let in Guildford. Agent Jamil was very helpful and patient throughout the process and managed to find us the perfect property.

Carlos · 16 April 2025

Agent replied · 16 April 2026

Dear Carlos, Thank you for your lovely feedback. Jamil takes great care to understand each … More

5/5

Google

Very responsive in sending over properties which match the requirements I am currently interested in. In particular Laurence who has helped me brilliantly so far. Thank-you.

Marlee · 16 August 2025

Agent replied · 16 April 2026

Dear Marlee, I’m pleased that Laurence’s attentiveness to your requirements has been so beneficial. Your thanks mean a lot to our team. Best wishes, The Cavenders Team

5/5

Google

Jamil was super helpful throughout the whole house hunting process, friendly, professional, and quick to respond to any questions. Highly recommended working with Jamil

Tauere · 16 August 2025

Agent replied · 16 April 2026

Dear Tauere, Thank you for recommending Jamil’s enthusiastic support. It’s wonderful to know his responsiveness and professionalism made a difference. Best regards, The Cavenders Team

5/5

Google

Aaron has been looking after the sale of mums house since May and I've been her personal (unpaid!) PA!. He managed to get lots of potential buyers through the door from the minute it was on the market and secured an offer within 2 weeks! Although the sale still hasn't completed yet (issue with buyers solicitors!) Aaron has been absolutely brilliant in chasing! If I send Aaron an email, it's replied to promptly - there's no hanging around waiting for answers, he gets the job done quickly! Cavenders as a whole are an absolute 5 star estate agent and I wouldn't hesitate to recommend them to anyone looking to buy/sell/rent. Aaron and the whole cavenders team have been amazing. I'd give more than 5* if I could! Thank you, from Mum and I

Gem · 17 October 2024

5/5

Google

Tom was so helpful and always willing to go that step further to get us the best property we could find. We didn’t feel pressured to make any decisions we were unsure of, he just massively supported us throughout the process. Such a kind soul and would absolutely go back to Tom for any future property searches.

Emily · 17 May 2024

Agent replied · 26 August 2024

Thank you for taking the time to share our experience of working with us. We are very pleased that it was a 5 star experience for you.

5/5

Google

Luis was extremely kind and helpful, he managed to get us a slot for a property that was extremely busy with viewing and during our tour he gave us all the information and the time we needed to talk about the house and the offer process. He kept us inform after that and always responded kindly to our phone call even after the house was under offer with someone else. So although we didn't progress further with Luis, he is definitely someone I would recommend and go back to for any selling/buying property matter.PositiveResponsiveness, Professionalism

Amine · 27 August 2022

Agent replied · 16 June 2024

HI Amine, your words mean everything to us. Luis was so happy to help arrange a viewing and help advise you throughout the process. If you ever need anything in the future, you know where we are!

5/5

Google

Tom has been an absolute life saver and I don't say that lightly. I found myself in a difficult position and needing a place to rent, with some hard to meet requirements. Tom not only managed to secure me a place but he's made me feel at ease and that I can rely on him. I've also had communications with Aaron, who has be unusually pleasant. The communication and support has been second to non. I'd definitely recommend Cavendish.

Emma · 19 October 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Cavender Estate Agent's Google reviews

Questions about Cavender Estate Agent

How many reviews does Cavender Estate Agent have?

Cavender Estate Agent's Guildford office has 665 reviews across two platforms: 657 on Google, 8 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Cavender Estate Agent's rating?

Cavender Estate Agent is rated 4.7 out of 5 across all 665 reviews, and 4.8 out of 5 on Google from 657 reviews, checked 9 October 2026.

Has Cavender Estate Agent won any awards?

Yes. In The Trusted Agent 2026 awards: Cavender Estate Agent, Guildford won Platinum.

Where is Cavender Estate Agent's Guildford office?

Cavender Estate Agent, 17-19 Epsom Road, Guildford GU1 3JT.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.