The Frost Partnership Gerrards Cross reviews

★★★★★ 5/5

Google

Thank you James for helping along our purchase, looking forward to seeing you Friday for completion.

Dan · 15 June 2024

★★★★★ 5/5

Google

Excellent customer service from the team at The Frost Partnership in Gerrards Cross, We dealt mostly with Lizzie who was very friendly, professional and helpful throughout the whole process, this is our second time dealing with the partnership and I wouldn’t hesitate to highly recommend

Karen · 24 March 2025

★★★★★ 5/5

Google

Lucy Cratchley was excellent with regular updates when we bought our home.

Susan · 17 August 2024

★★★★★ 5/5

Google

I have had the absolute pleasure to work with Duncan (ZEST Bath) over the last three months and his help, efficiency and knowledge (and friendliness!) have been pivotal in the whole process! I have just completed on my fabulous new home …

Nik · 11 March 2026

★★★★★ 5/5

Google

Zest manage the letting of my HMO to students. They have proven to be very good at it. Without them I would have quit being a landlord, due to the increasing demands requiring more time, effort and headaches. They understand their …

Tim · 11 March 2026

★★★★★ 5/5

Trustpilot

Jamie Berryman is a Saint

Jamie Berryman is a Saint! I knew the moment Jamie valued our property I had total faith he would sell our property and give that personal touch through to completion. He is reliable, extremely professional and hardworking, from checking his emails in the evening when things turned stressful. Being 100% honest which in my opinion is a rarity with Estate Agents... He eased the whole experience & is a true credit to The Frost Group. This is our 4th house sale and I wish all agents had the knowledge and calmness Jamie has displayed. The team behind Jamie also need praise. Thanks to Paige and Andy too for all of your help with the Sale.

Marianne · 10 June 2021

★★★★★ 1/5

Trustpilot

At the end of the rental period high fee 490 GBP

At the end of the rental period, we cleaned the house and left, the house was empty for a few weeks after we left, it may have gotten a little dusty in the meantime, the real estate agent told us that cleaning would be done, we accepted it but they charged us 340 pounds, even for the London area, a very high amount of money for cleaning service. I asked the cleaning company for the invoice for this service, they did not send it. We also left an extension cord, a clothes drying rack and a few items for the next tenant, and I was charged 150 pounds to remove them from the house, I do not find these actions fair at all. An uninterested and unkind real estate office

Ugur · 5 February 2025

★★★★★ 4/5

Google

Even though we decided not to purchase James was very helpful and informative, thank you.

Steve · 15 June 2024

★★★★★ 5/5

Google

Very please with the experience as a buyer. James was brilliant! Thank you 😊 …

Lili · 15 June 2024

★★★★★ 5/5

Google

I've lived in one of their properties in Northowram for about 15 months now. I couldn't recommend this agents enough! From the second I payed interest in renting through them to now, I can honestly say I've never had friendlier, more efficient service from an estate agents before. They're always so happy to help and advise and reports for repairs or problems are dealt with almost immediately. I've had a few general problems with damp, mice and plumbing issues. Each one has been taken into account, reported to a contractor and all my problems have been resolved within a matter of a few hours. All staff I have dealt with in the office couldn't be more supportive and welcoming. Even in the recent weeks, as my landlord has served notice to sell the property, the agents at RW are so eager to help and assist the house hunting & moving as much as they can and try there best to ease the process. I would definitely rent through them again

Morgan · 20 May 2023

★★★★★ 5/5

Facebook

I found everyone at The Frost Partnership at Gerrards Cross to be incredibly professional, approachable, helpful, and very proactive. Lizzie Walsh was our agent, and I can't emphasis enough how wonderful Lizzie was in ensuring the whole process went smoothly to a quick completion.

Mike · 27 January 2022

★★★★★ 5/5

Google

Friendly and professional service with clients best interests at heart.

George · 5 March 2026

★★★★★ 5/5

Google

Excellent team from start to finish. They were up-front, honest, reliable and incredibly hardworking throughout. I would recommend them to anyone, and will go back to them when we need to sell again. Thanks to the whole team for such a smooth sale process.

Joseph · 24 March 2025

★★★★★ 5/5

Google

We recently completed a sale through Frosts Gerrards Cross, and can't speak highly enough about the office. All staff were helpful and professional throughout and in particular we should mention Matthew Craft who worked so hard to help us achieve our sale. We would definitely recommend Frosts.

H · 22 June 2021

★★★★★ 5/5

Facebook

Matthew, Sonia and the team, provided excellent, professional support, in the process of selling my parents house. They have an experienced team, who gave prompt feedback on viewings.and they have a very good understanding of the local housing market. I would have no hesitation in recommending their services.

Neil · 3 April 2021

★★★★★ 5/5

Google

Thank you team Frost for helping us find the perfect house for us. Special mention to Matthew and Sonia for their support, guidance and valuable advise throughout the process. Best agents I have dealt with by far. …

Zahid · 4 October 2022

★★★★★ 1/5

Trustpilot

Very bad experience with the feltham branch staff!!

Very bad experience with the staff!! Paid a holding deposit to hold a property.. two days after I was told it was taken by someone else. Mentioning no name i was shown other properties as the company had my holding deposit yet again the property was let to someone else. Been nearly two week since I paid my holding deposit. Company was quick to ask for deposit and no response till i contact them for an update. Refund has been issued still waiting for it. I have had to take time out of work to view properties why would an estate agent show me properties when they are already off the market? No communication withing the staff. I have to chase all the time I would say its a waste of time dealing with company like this!!

Amardeep · 24 March 2021

★★★★★ 5/5

Google

Just exchanged on a property with David and had amazing experience from start to finish with the team. He has been a pleasure to work with and look forward to continue growing my portfolio with his help!

Jordan · 11 June 2025

★★★★★ 5/5

Trustpilot

Carla has been such great help

Carla has been such great help, she has been attentive and made me feel valued as a customer. She went above and beyond to ensure everything went smoothly, even when I had additional questions.

Tracey · 21 December 2024

★★★★★ 5/5

Google

Yankie and the team are fantastic! Always responsive and nothing is too much trouble. Reasonably priced too. Very happy with their service.

Nikki · 15 May 2025

★★★★★ 5/5

Google

The team at Evolution IT is lead by Duwayne Lake who is not just super helpful but thorough, patient, knowledgeable and effective. I've lost count of the number of times i have called him at inconvenient hours to sort out something that was probably my shortcoming in the first place and he ALWAYS resolves the issue swiftly. His colleague Ricki Rajah is in the same mould. 5 stars for sure but would award more if i could!

Ian · 3 July 2021

★★★★★ 1/5

Trustpilot

Letter beware!

We were model tenants- our first visit after 3 months of a 12 month tenancy and our report was “exceedingly clean”. Before we moved in we asked if we could hang a picture and requested that the landlord to leave the same paint so we could restore to the same. Upon check out the check our clerk said this was the easiest check out as everything was in order. There were a couple of things that were mention but was advised that it “would be harsh” if we were charged. We received the report and the Frost comments were rude and untrue. We replied giving logical explanations to the points raised. After an exceedingly poor response - “no response” we escalated to the Head of Lettings. After numerous conversations he said “it’s very rare for anyone to get their full deposit back!” So letters beware you will not get your full deposit back. We were only charged £40 but it’s the principal. The £40 was £5 for the filled hole and we used the paint the landlord left and the colour had changed every so slightly. We reported two identical round marks in the ceiling from the flat above and was advised to monitor, we were charged £15 for this. There was a chip on the floor in a bathroom which was caused by a contractor when the belly pan was removed from the sink following an issue with the sink and was charged £10 and finally there was a dent in the side of the bath which we never even saw and again charged £10. None of the charges made any sense and feel the landlord never even saw this report and yet this money was to be withheld. As a good Will gesture the fee was reduced to £20. If these were real charges and this “damage” was an issue surely it would be more to cover the cost of repairs? The whole thing was a total shambles. Finally last week Frost called us to ask if we could provide them with information on the TV provider. Yes of course for £20! Beware! Take photos of everything and send email confirmations to protect yourselves.

Richard · 22 October 2020

★★★★★ 5/5

Google

A big thanks to Richard Kew and Lizzie Walsh. People buy people and if you want great people working on your behalf then Richard and Lizzie and the team at the Gerrards Cross office are who you should be using. Passionate, knowledgeable and hard working.

Richard · 22 June 2021

★★★★★ 5/5

Google

Recently completed on a purchase and Frost Partnership were the seller's agent. Although the transaction wasn't complex, Sonia was excellent throughout the process and ensured everything went smoothly and that everyone was well updated. The …

George · 16 September 2022