Trusted Agent profile · Gerrards Cross · Buckinghamshire
Verified
★★★★★
953 reviews across 4 platforms
32 Packhorse Road, Gerrards Cross, Buckinghamshire, SL9 7DE
Part of The Frost Partnership, see every office.
The Frost Partnership's office in Gerrards Cross, Buckinghamshire, at 32 Packhorse Road, is rated 4.5 out of 5 across 953 reviews on four platforms, including 647 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of seven awards The Frost Partnership won in 2026.
647
Reviews on Google
This office
229
Reviews on Facebook
Business-wide
13
Reviews on The Trusted Agent
This office
64
Reviews on Trustpilot
Business-wide
Send The Frost Partnership Gerrards Cross a message.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
it took nearly to years to sell our property and in a difficult market many people were involved but particularly Matthew and Lizzie. They stuck with us, gave ...Read all 5 from sellers
We found our experience with the Frost Partnership was thoroughly positive. The only estate agents where we felt we were being treated with honesty and respect ...Read all 2 from buyers
Our Gerrards Cross office covers: Gerrards Cross, Fulmer, Iver, Iver Heath, Stoke Poges, Denham, Hedgerley, Farnham Common, Farnham Royal, Wexham.
The Trusted Agent 2026 results for The Frost Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 13 reviews on The Trusted Agent only. Show every review
5/5
The Trusted Agentprofessional stickiness
it took nearly to years to sell our property and in a difficult market many people were involved but particularly Matthew and Lizzie. They stuck with us, gave good advice, acted in a professional way, were speedy in their responses and we always felt they had our best interest in mind.
5/5
The Trusted AgentMy Happy New Home
This is by far the best lettings agency I have ever had dealings with: smooth, swift and highly professional service. They have subcontracted some of the activities to companies who also do not compromise with the quality of their service. Moving a home is stressful experience, and in my case there was an added stress due to issues with my previous landlord, the lettings team at Frost Gerrards Cross dealt with everything very smoothly. I cannot recommend them enough and if need arises in the future, I would continue to use their services whenever possible.
5/5
The Trusted Agenta highly professional office... and very successful
Good advice to make sure I maximised the sale price. They were spot on with the price I would be able to get. for my particular property. Viewing staff were all approachable and professional... and I know they were always there early to check and prep the house as I would bump into them on my way out. Good at checking out the robustness of the buying chain. Its a nice, friendly office, but what's important is they have a high street drop in office which is important for this area, and a hugely professional infrastructure to sell your house.
5/5
The Trusted AgentExcellent service from Frost in Gerrards Cross
We found our experience with the Frost Partnership was thoroughly positive. The only estate agents where we felt we were being treated with honesty and respect throughout the process. We were kept updated at each stage , our phone calls were replied to and all our queries were dealt with. They accommodating us visiting the property a few times. Everyone working here really seems to enjoy their job which came across. The flowers and new address cards were a loveky touch.So we highly recommend them compared to the others we dealt with.
5/5
The Trusted AgentA job very well done Frosts Gerrards Cross
Mark Squire of Frosts Gerrards Cross handled the sale of our flat brilliantly. He always chased the solicitors on both sides of the sale when necessary (and this was necessary) and was continuously up to date with the current position with the sale. His communication with us was excellent. Frosts Gerrards Cross, led by Director Richard Kew, are a friendly and very efficient team - so important duriing what can be a stressful time. Highly recommended.
5/5
The Trusted AgentTop class attention and comms
We would recommend Frosts in Gerrards Cross to any family or friends. They were attentive and helpful at all times especially Matthew Craft who we had faith in all along.
5/5
The Trusted AgentFEEDBACK CAROLINE SCOTT
I wanted to provide some feedback for Caroline Scott at Frost Over the last few years she has provided excellent support to me with my existing properties and with rental of my current property She is responsive and helps manage sometimes complicated matters. Caroline goes way over an above expectations, and as a result has made me always turn to Frost for help and support with properties. You are indeed fortunate to have her on board.
5/5
The Trusted AgentExcellent, Friendly and Professional Service from Frosts. Highly Recommended.
Matthew Craft from Frosts has helped me sell my mother's house on behalf of her estate. Considering I live more than 200 miles away, he has had to go above and beyond in managing some of the day to day issues regarding the sale and his unfailing good humour and professionalism has made this a painless process from my point of view. I highly recommend using this agency for selling a property. Many thanks!
5/5
The Trusted AgentExcellent prompt service,
Mathew and Richard were fantastic, very helpful and sympathetic with a difficult sale ! .
5/5
The Trusted AgentRetirement flat find
I urgently needed to find a retirement property to rent for my parents. Caroline at Frosts showed us around the property and helped me thought the process every step of the way, her help and guidance was greatly appreciated, throughout a stressful time! Very warm, professional service with excellent communication.
5/5
The Trusted AgentExcellent Service! Pleasant Experience overall!
We received an excellent service from Frost, Mark Squire helped us find the Perfect Home in our desired locality, Though the sale had to wait for the probate to come through and a long wait, the service offered by Frost was prompt and excellent. Three Cheers!!!!
5/5
The Trusted AgentQuality and personal service has been superb
Committed, focused, timely response. Both agents going over and above and making the buying and letting of our property hassle-free. Super friendly and helpful - they care and make the difference. Thank you very much!
5/5
The Trusted AgentFrost Lettings department are always friendly, efficient and easy to deal with.
Special mentions to Caroline, Laura and Sonya for always being super conscientious and good communicators.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
5 reviews from sellers, rated 5.0 out of 5 on average. For example, Peter wrote: "it took nearly to years to sell our property and in a difficult market many people were involved but particularly Matthew and Lizzie. They stuck with us, gave ..."
Yes. The Frost Partnership Gerrards Cross won Platinum in The Trusted Agent 2026 awards.
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