Trusted Agent profile · Gerrards Cross · Buckinghamshire
Verified
★★★★★
952 reviews across 4 platforms
32 Packhorse Road, Gerrards Cross, Buckinghamshire, SL9 7DE
Part of The Frost Partnership, see every office.
The Frost Partnership's office in Gerrards Cross, Buckinghamshire, at 32 Packhorse Road, is rated 4.5 out of 5 across 952 reviews on four platforms, including 646 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of seven awards The Frost Partnership won in 2026.
646
Reviews on Google
This office
229
Reviews on Facebook
Business-wide
13
Reviews on The Trusted Agent
This office
64
Reviews on Trustpilot
Business-wide
Send The Frost Partnership Gerrards Cross a message.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
it took nearly to years to sell our property and in a difficult market many people were involved but particularly Matthew and Lizzie. They stuck with us, gave ...Read all 5 from sellers
We found our experience with the Frost Partnership was thoroughly positive. The only estate agents where we felt we were being treated with honesty and respect ...Read all 2 from buyers
Our Gerrards Cross office covers: Gerrards Cross, Fulmer, Iver, Iver Heath, Stoke Poges, Denham, Hedgerley, Farnham Common, Farnham Royal, Wexham.
The Trusted Agent 2026 results for The Frost Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Gerrards Cross office, from every platform, shown as written. First names only.
5/5
FacebookJust wanted to express my sincere thanks to Naomi Forward in Lettings for her exceptional service throughout the entire process. From the initial property viewing to collecting the keys, Naomi was professional, friendly, and incredibly helpful. She was always prompt, informative, and went above and beyond to answer any questions we had. Naomi made the whole experience stress-free and enjoyable. We wouldn't hesitate to recommend her services to anyone. Thank you. 😀
5/5
GoogleI can not speak more highly for all the staff at the Frost Gerrards cross branch. We’d had our house on the market for 2 1/2 years with multiple agents. We found frost to be the most genuine and honest team who communicated open and …
Hi Amy - Thank you so much for taking the time to post this 5 star Google review for our Gerrards Cross Sales team. We are delighted to hear that they went above and beyond to help push through the chain you were in. We will pass your … More
5/5
GoogleWe have been using Yankie and the team at NW Property Signs since we bought our business in September 2024. They're great to work with, always quick to respond to any last minute changes and never let us down. 5 stars all day long.
5/5
FacebookI just want to say a HUGE thank you to Gemma Testa for all her support over the past few months. She went above and beyond to make sure we reached our dream of becoming homeowners!! Communication was excellent and she was always so lovely on the end of the phone (I called a lot 😂). She helped make a stressful situation into a positive one and we are very grateful. 100% recommend 🏅
Hi Helen Many thanks for taking the time to write this fabulous review for Gemma from our Chesham office. We are delighted to read that she provided you with a professional, personable and efficient property service whilst finding you your dream home. We will pass your comments on to both Gemma and our senior management team. Wishing you every happiness in your new home from all at The Frost Partnership
5/5
FacebookI just want to say a HUGE thank you to Gemma Testa for all her support over the past few months. She went above and beyond to make sure we reached our dream of becoming homeowners!! Communication was excellent and she was always so lovely on the end of the phone (I called a lot ??). She helped make a stressful situation into a positive one and we are very grateful. 100% recommend ??
Hi Helen Many thanks for taking the time to write this fabulous review for Gemma from our Chesham office. We are delighted to read that she provided you with a professional, personable and efficient property service whilst finding you your dream home. We will pass your comments on to both Gemma and our senior management team. Wishing you every happiness in your new home from all at The Frost Partnership
5/5
GoogleViewed a property with Kiran on Saturday, she was lovely, informative and knew a lot about the area.
Thank you for leaving this amazing review about our Kiran. We are so pleased you had a great experience!
5/5
GoogleThe team at Leapfrog have been amazing! They’ve been so helpful and always been at the end of the phone when we’ve had questions. They’ve supported us with speeding the process with our solicitors along and also recommended a fantastic mortgage advisor. I would highly recommend them! Thanks for all of your help ❤️
Thank you so much Bethany! It has been our pleasure and we hope you enjoy your fabulous new home!
5/5
GoogleFBM have really helped my partner and I move home and Rebecca Laugharne has gone above and beyond when helping us settle in. She's helped us navigate any hiccups in the new tenancy journey especially as my partner is a first time renter.
5/5
GoogleFollowing the death of our mother we had to make the awful decision to sell her home that she had lived in for 20+ years. After speaking to Leapfrog we knew that they would treat this sale sensitively and offered to do the viewings due to us being emotionally attached. Throughout the process they have shown me and my family nothing but respect and empathy for us and nothing has been too much trouble. Such an amazing team who helped take away the stress of what was going to be another hurdle for us to get over, thank you x
Wow Helen, what an absolutely amazing review for our team! Your words are very much appreciated :) We all wish you all the best and it was a pleasure to be able to sell your Mum's lovely home Wow Helen, what an absolutely amazing review for our team! Your words are very much appreciated :) We all wish you all the best and it was a pleasure to be able to sell your Mum's lovely home
5/5
GoogleMany thanks to Lizzie Walsh, who worked with my mother to sell her house in GX so she could move to live with us in Australia. …
Hi Mark - Many thanks for taking the time to post this fantastic 5 star Google review for Lizzie and our Gerrards Cross Sales team. We are delighted to hear that Lizzie went above and beyond and made a big difference for you and that you … More
5/5
GoogleMy siblings and I recently used The Frost Partnership, Gerrards Cross, to sell our late parents' home, which had been the family home for over 60 years. From the initial visit by Matthew Croft, Branch Manager, who provided expert knowledge …
Thank you so much Helen for this fantastic 5 star Google review for our Gerrards Cross Sales team. We are delighted to hear that they used expert knowledge and advice to successfully steer the sale to a positive conclusion, and that you … More
5/5
GoogleWe viewed a property with Georgie yesterday, we have seen a lot of houses and spoken to a lot of estate agents in the last few months and she was truly a breath of fresh air. Knowledgeable about the property and surrounding area. Went out …
Thank you so much for your kind words. Georgie will be thrilled to hear your feedback, we’re delighted she could make your viewing experience so positive and informative.
5/5
GoogleSelling a property in stressful at the best of times, but when it is tied to probate many other factors come in to play. Fortunately for me, despite being an overseas customer, I chose wisely with Frosts of Gerrards Cross. Richard Kew and …
What a fantastic review! Thank you so so much for writing this 5 star Google review for Richard and our Gerrards Cross Sales team. It was great to hear that they knew their business, that nothing was too much trouble and that they put your … More
5/5
GoogleJames White was very helpful and knowledgeable. He went above and beyond the call of duty he made you feel at ease, he's one of the best estate agent personnel I've come across.
We really appreciate you taking the time to share your experience with others and we wish you all the very best, Chris.
5/5
GoogleLovely and welcoming. Showed us around the house and answered all questions honestly. God bless her.
Thank you for leaving this amazing review about our viewing guide, Myah. We are so pleased you had a great experience!
5/5
GoogleWe had been looking for many months to find a suitable rental property and have dealt with many estate agents across Wales. Hands down Rebecca at FBM is one of the very few who have been fab. Can't recommend highly enough.
5/5
GoogleThroughout various stages of our home renovation, my wife and I consulted with Richard Kew at Frost Partners for guidance on developing the property to its full potential, not only as a family home for us to enjoy but also to enhance its …
WoW! Wow! Wow! One of the most detailed, considered and heartfelt reviews we have ever had!! Thank you so much for taking the time to write this absolutely amazing 5* Google review for Richard and Sonia and our Gerrards Cross Sales team. … More
5/5
GoogleWe recently sold a property with Fine and Country. Warren and his team were excellent at all stages from marketing to completion of sale. Their professional and efficient service was delivered with understanding and expertise. Always approachable and available, we can recommend this estate agent without reserve.
Thanks very much for your kind words Elizabeth. It was a pleasure to help you sell your property. And we wish you all the best moving forward. Kind regards from all here at F&C.
5/5
GoogleA note to say an enormous thank you to you all for your professionalism and assistance in the sale of our property. A special mention to Lizzie who worked tirelessly to the end(!), however, every person in the branch had a hand in the sale at some point, and couldn't have been more helpful. I would highly recommend.
Many thanks for taking the time to write this 5* review for our Gerrards Cross team. We are delighted that they provided you with such professional assistance in the sale of your property. … More
5/5
GoogleGreat experience from start to finish with two properties. Dan found a great tenant within days of the flat and the house going to the market. I have found Dan to be approachable, friendly and very efficient. I love that he personally does everything from the viewings to the move in inspection, allowing him to get to know the tenant before moving them in. Great photo's and a floorplan were also included, have recommended Dan to others and will always use from now on!
5/5
GoogleThe only reason I did not give 5* across the board is because there were a couple of occasions where I was given an update by my wife that she had received, but I had not. This is due to us being separated, which I understand the company may not have been aware of, but an update to both parties would have been better on this occasion. Other than that minor point, excellent service. Worthy of 5* overall.
Thank you so much for taking the time to leave us such kind words Sean; it is very much appreciated by our small team
5/5
FacebookI purchased a house recently through Frost Partnership and I had a great experience with them. Alex Grace was really helpful all throughout, he was very friendly, highly professional, approachable, very prompt and swift in responding. I felt like he was there to help always when needed. I had few conversations with his other colleagues in his office also sometimes and felt all were very helpful and nice. Purchasing house is a bit of a stressful thing but when you have people to support you though your journey of purchase, It will make your life easy and less stressful. Keep it up guys. A BIG THANK YOU
5/5
GoogleAs first-time buyers, we couldn’t have asked for a better experience with The Frost Partnership. Sonia, our lovely estate agent, was incredibly helpful and supportive throughout the entire process. We were fortunate to be in a short chain …
Thank you so much for this fantastic 5 star Google review for Sonia and our Gerrards Cross Sales team. We are delighted to hear that her professionalism, communication, and kindness made a world of difference and that you highly recommend … More
5/5
FacebookA special shout out for Caroline Scott who has been amazing at helping sort out an alternative rental flat for my 93 year old mother-in-law, who was served notice on her current flat at short notice. The compassion and care that Caroline has shown has been outstanding and we will be forever grateful! Thank you The Frost Partnership and especially thank you to Caroline Scott! :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
5 reviews from sellers, rated 5.0 out of 5 on average. For example, Peter wrote: "it took nearly to years to sell our property and in a difficult market many people were involved but particularly Matthew and Lizzie. They stuck with us, gave ..."
Yes. In The Trusted Agent 2026 awards: The Frost Partnership, Gerrards Cross won Platinum; The Frost Partnership, Feltham won Platinum; The Frost Partnership, Ashford won Gold; The Frost Partnership, Burnham won Gold; The Frost Partnership, Chesham won Trusted Agent; The Frost Partnership, Flackwell Heath won Trusted Agent; The Frost Partnership, Beaconsfield won Trusted Agent.
Send The Frost Partnership Gerrards Cross a message.
