5/5
TrustpilotHossein Finchley Central
Hossein Finchley Central Hossein was very professional and friendly, he did update me throughout the entire process. Thanks to Hossein for the exceptional customer service, highly recommended.
Trusted Agent profile · Finchley Central
Verified
Martyn Gerrard -Finchley Central reviews
★★★★★
2,064 reviews across 4 platforms
365 Regents Park Road, Finchley Central, N3 1DE
Part of Martyn Gerrard, see every office.
Martyn Gerrard's office in Finchley Central, at 365 Regents Park Road, is rated 4.7 out of 5 across 2,064 reviews on four platforms, including 254 Google reviews rated 4.6.
254
Reviews on Google
This office
5
Reviews on Facebook
Business-wide
124
Reviews on The Trusted Agent
This office
1,681
Reviews on Trustpilot
Business-wide
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers33 reviews
We have worked with Kyri to sell our flat for over a year in a challenging market and with a niche property. During that time we have found Kyri to be full of ...Read all 33 from sellers
Buyers42 reviews
We are first time buyers and when we shortlisted the property that ticked all boxes, Kyri came across a seasoned professional. He was extremely knowledgeable ...Read all 42 from buyers
Landlords14 reviews
Eva and Conor provide a professional, efficient and proactive service from the very outset with no fuss. My wife and I thank them for their hard work and ...Read all 14 from landlords
Tenants13 reviews
Rayan went out of his way to ensure that I was well informed of all steps and negotiations leading up to securing my tenancy. He made me feel like my needs and ...Read all 13 from tenants
About Martyn Gerrard Finchley Central
Established in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found. The Board of Directors have collectively over 120 years of experience in the North London property market. We are incredibl;y proud to have celebrated our 50th birthday in 2014.
Reviews
Every review we hold for the Finchley Central office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotZoe from the renewals department is…
Zoe from the renewals department is brilliant. I have worked with her on many contracts. She has always advised well, is hard working, easily contactable and gets things done.
Agent replied · 4 July 2023
Dear Ofir, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. Our renewals department wishes you the best of luck and looks forward to working with you again in the future.
5/5
GoogleWe had a great experience buying with Martyn Gerrard, Finchley Central branch. We found the staff, particularly Kyri, to be utterly dedicated to making sure the purchase went ahead and he offered us good advice throughout.
5/5
TrustpilotDavid from Finchley is helpful
David was very helpful for my first property purchase. He was friendly, efficient and supportive during the whole process.Very pleased with the services!I would recommend him and his company
5/5
TrustpilotHossein Finchley Central letting
We recently worked with Hossein and he was great throughout the letting process! He was very professional and helpful and always very prompt.
1/5
TrustpilotVery poor service as someone buying a…
Very poor service as someone buying a property from them. The agent, Jenna Durand, was a total joke and never got back to me when she said he would. The negotiation style, lies and unprofessionalism knew no bounds! Absolute disgrace to the industry which suffers a bad rep anyway.
Agent replied · 13 July 2023
Dear George, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotVery good experience with this agency…
Very good experience with this agency especially Agent Hossein Ghane made sure that everything all our wishes are fulfilled
5/5
GoogleMy wife and I had a great experience buying our home through Martyn Gerrard. Daniel was extremely helpful and proactive throughout the transaction, and did his best from his end to help complete in time
5/5
TrustpilotHouse sale success
We recently sold our home through Martyn Gerrard. Declan was very efficient, explained the process, provided helpful advice throughout and followed up with all parties to ensure we completed.
5/5
TrustpilotRaphael is very knowledgeable
Raphael is very knowledgeable. Any question or worries we had, he was always at the end of the phone
5/5
TrustpilotNadia was super responsive & helpful at…
Nadia was super responsive & helpful at getting our tenancy agreed with furnishings and dates that worked for us!
5/5
TrustpilotGreat service, thank you
I had the pleasure of working with Annie Clarke during my recent property purchase, and I can't praise her enough. Annie's professionalism and attentive service made the entire process smooth and enjoyable. She was always available to answer my questions. I highly recommend her to anyone in need of a dedicated and knowledgeable estate agent.
2/5
TrustpilotSlapdash
We were looked after when moving in, but nothing of the sort when moving out. PPE was not properly worn to viewings, no gloves, masks under the nose etc. I had to bring PPE up at the start to even be reassured that it would be worn. They didn't communicate in the preferred method although I told them multiple times. They didn't respond efficiently to emails. They sent an email explaining I had to pay a check out fee, which is now illegal, when I queried it they removed it. They didn't even confirm when a new tenant was found to allow us to be put at ease. Luckily I had a great landlord who I could work with for the most part instead. I would have been stuffed if they managed the property.
5/5
The Trusted AgentVery good service
We've been dealing with Marlon who has been an excellent agent. He has been easily contactable throughout and worked closely and fairly with us and the seller to resolve any issues and ensure a smooth purchase. Would recommend.
5/5
TrustpilotExcellent experience with Jatin - Finchley Church End
Excellent experience with MG. Worked with Jatin on our purchase. He was knowledgeable, trustworthy and helped smooth over the challenges throughout the chain. Highly recommend - thanks Jatin!
5/5
The Trusted AgentExcellent experience
Has never been so easy to rent! Thanks to Rayan for helping me through the search as well as during documentation and contract. I have been impressed with the level of professionalism, hard working attitude and customer care.
5/5
TrustpilotTop letting Agent!
They were very professional and were always available to answer queries .They made the experience stress free and our property was rented out very quickly. Would highly recommend!
Agent replied · 4 July 2023
Dear Julian, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotGreat service from Martin & Declan
Great service from Martin & Declan, loads of experience and great support along in selling my property, without a doubt would recommend their services when buying or selling a property. They really do go the extra mile working round the clock to make sure all parties are happy, we had some obstacles along the way but where taken care of professionally and in a timely manner. Thanks again guys! Look forward in doing more business with yourselves.
5/5
GoogleThanks to Kastro and the team of Martyn Gerrard for all their assistance and help as we purchased our first home. We were impressed by their communication and the momentum they brought to the purchase.
5/5
TrustpilotWe have had several interactions with…
We have had several interactions with MG over the years and all have been very satisfactory. In particular, Anthony Spittle has always been available to deal with my tenants issues and queries and is probably the most professional lettings agent my husband and I have had the pleasure of working with. A real star ⭐️
5/5
TrustpilotI recommend 100%
I would not describe how professional and how fast our agent was in renting a house. I 100% recommend this agency, but also the agent who helped us enormously, Erhan Okay
Agent replied · 4 July 2023
Dear Alexandru. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our North Finchley office wishes you the best of luck and looks forward to working with you again in the future.
5/5
TrustpilotEmily at Martyn Gerrard has been…
Emily at Martyn Gerrard has been amazing from start to finish.The process of selling is notoriously stressful but she was reassuring and helpful every step of the way.We are grateful for her helping us sell our house in such a tricky market. The completion of the sale was testament to her hard work and professionalism.
1/5
TrustpilotTruly terrible experience
Truly terrible experience, they pay for good reviews on google and I regret not checking reviews before signing up with them. Leaving the property was a nightmare, they were trying to make me sign a new contract for more money in the middle of the pandemic with no remorse of the difficult situation.Left them but now are trying to get money from me for damages that were in the property BEFORE my tenancy started, all things they didn't include in the inventory. I wasn't present at the check-out because they asked me to give the keys back 1 day before and I had already moved so agreed without suspecting they would take advantage of me not being at the check-out inventory. I actually improved the state of the flat as the way it was given to me was utterly disgusting, the pictures taken for the inventory are really poor quality so you can hardly see so I have no way to prove those damages where there before my tenancy started.I do not recommend you sign up with this agency!
1/5
TrustpilotAvoid at all costs - Cowboys
Recently moved into a property let through and managed by Martyn Gerrard as the landlady lives abroad. The initial estate agent took forever to get back to us about anything but we loved the flat so we didn't mind that much. On move day we found the proper dirty and dusty, with black mold growing all over the freezer and grease in the oven so thick that it smoked when turned on. When we complained they said that in the contract the flat is to be 'cleaned to a domestic standard with omissions' and these issues all fell under omissions. We also have a week later still not received two sets of keys. Look forward to the nightmare of leaving the property by the look of the reviews. Would recommend all landlords to avoid the estate agent as tenants will have an awful time.
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Questions about Martyn Gerrard -Finchley Central
What do sellers say about Martyn Gerrard -Finchley Central?
33 reviews from sellers, rated 4.8 out of 5 on average. For example, Paul wrote: "We have worked with Kyri to sell our flat for over a year in a challenging market and with a niche property. During that time we have found Kyri to be full of ..."
What do buyers say about Martyn Gerrard -Finchley Central?
42 reviews from buyers, rated 4.9 out of 5 on average. For example, Raj wrote: "We are first time buyers and when we shortlisted the property that ticked all boxes, Kyri came across a seasoned professional. He was extremely knowledgeable ..."
What do landlords say about Martyn Gerrard -Finchley Central?
14 reviews from landlords, rated 4.9 out of 5 on average. For example, Cecil wrote: "Eva and Conor provide a professional, efficient and proactive service from the very outset with no fuss. My wife and I thank them for their hard work and ..."
What do tenants say about Martyn Gerrard -Finchley Central?
13 reviews from tenants, rated 5.0 out of 5 on average. For example, Khalil wrote: "Rayan went out of his way to ensure that I was well informed of all steps and negotiations leading up to securing my tenancy. He made me feel like my needs and ..."
Want Martyn Gerrard -Finchley Central to help?
Tell us what you need and we'll pass your enquiry to Martyn Gerrard -Finchley Central and up to three other top-rated agents near Finchley Central.
