Every review we hold for the Finchley Central office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe appointed MG as agents to let our flat having initially purchased our flat via them in 2016. They moved at lightening speed and were able to find suitable tenants before the property even went ‘live’ on Right Move. In particular, we found Ayman Mostafa to be professional, extremely attentive and his client care was second to none. They know the area extremely well and we every confidence that they will ensure our property is well looked after.PositiveResponsiveness, Quality, Professionalism
Sanjeev · 21 June 2021
★★★★★ 5/5
GoogleOutstanding service.
Raphael from MG did a fantastic job in keeping all parties to the transaction engaged (including not only buyers and sellers, but also solicitors at both ends, mortgage brokers, surveyors, etc...).
He was able to identify potential stoppers in advance, and work around them quickly. He was also very useful accommodating additional visits and requests to the property patiently. And throughout the whole transaction, he kept all parties informed about progress in real team.
I would definitely recommend his services to anyone thinking of buying or selling a property.PositiveResponsiveness, Quality, Professionalism, Value
Juan · 21 June 2021
★★★★★ 5/5
TrustpilotActing in the capacity as a…
Acting in the capacity as a solicitor/executor I instructed Craig Thompkins of Martyn Gerrard in the sale of the deceased's property which has just been completed. The service I received from Craig and his colleagues was of the highest order and they went out of their way to help with many of the administrative needs which arose. I wish I could write similarly about other Estate Agents who have acted on my instructions on previous matters.
Brian · 18 February 2022
★★★★★ 5/5
TrustpilotFirst Class
Zoe Sophocles, provides excellent professional service, with her up to date emails. Keeping me informed, so I know exactly what's going on. Which enables me to make plans and decisions. Zoe you're a star.Thank youMichael
Michael · 23 February 2023
Agent replied · 18 September 2023
Dear Michael. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our renewals department wishes you the best of luck and looks forward to working with you in the future.
★★★★★ 5/5
TrustpilotTyler is a stat
Tyler has been very helpful, professional and turned the impossible into possible. He is a real star and totally recommended his services.
Monika · 8 November 2022
★★★★★ 1/5
TrustpilotIntimidating corporate practices
As potential tenants we had very negative experience. Initially Nadia didn't even know the price of the property when we came to see the place and it sounded as if she was trying to suggest that we place an offer 'and the best wins' when we talked on the phone. It felt as if we were invited to an Ebay auction. When landlady accepted our offer we were told by agency that after paying deposit we had 24hrs to complete all the paperwork and if not we would loose the deposit. After us raising this as a concern we were vaguely assured that it could be potentially extended to 48 hrs but nothing was actually explicitly confirmed. We went through nightmarish chain of emails with 3 people involved. We could not access documents properly before paying and our plea for more transparency and literally few days more (we were happy to pay the deposit on the day but wanted confirmation that we would be given more time for the paperwork) to deal with it was rejected. We were dealt with bluntly and in arrogant manner. Very disappointing experience, considering we were not refusing to pay just asking for reasonable timeframe to complete the process.
Hanna · 25 May 2021
★★★★★ 5/5
GoogleScott Henderson from Martyn Gerrard Finchley Central recently helped me sell a property and buy a new one. I would recommend his services as his knowledge was amazing and the process went very smoothly. 10/10 service and professionalism.
Denisa · 29 July 2019
★★★★★ 5/5
Trustpilotreally good estate agents in Winchmore Hill
We are a law firm that work regularly with Martyn Gerrard's office in Wiinchmore Hill and we have always found them responsive and efficient to deal with. They have been successful in selling properties in the area at good prices and their customer service and attention to detail is excellent. We would have no hesitation in recommending them
Simon · 30 October 2023
★★★★★ 5/5
TrustpilotAn excellent company
An excellent company. We used the whetstone branch for our big move. Stewart and his team were second to none and handled it all very professionally. Friendly and helpful would highly recommend.
Amy · 19 May 2021
★★★★★ 5/5
GoogleScott had been brilliant during the process of buying our house. He was proactive and engaged from start to the end, solving various issues in a chain-sale and thus speeding up the completion.PositiveResponsiveness, Quality, Professionalism
Martina · 26 August 2020
★★★★★ 5/5
The Trusted AgentSuper. Super. Super.
From day one Amir was professional, prompt & helpful. He assisted with queries & questions. Checked in with us every step of the way & made the whole experience of buying our first home stress free.
Thank you Amir = )
Julie · 6 March 2017
★★★★★ 5/5
The Trusted AgentEva far exceeded our expectations in terms of service & delivery..Brilliant.
We were recommended to Martyn Gerrard by a national agency who do not have a Finchley branch & we were very fortunate to have dealt with Eva after having been messed about by another estate agency a couple of doors away,
Michael · 25 February 2017
★★★★★ 5/5
The Trusted AgentPROFESSIONAL!!!!
Sarah Twiner is an excellent agent and have been very professional, helpful and fast throughout the process. We were very pleased with her services and flexibility. Definitely can recommend her as she will take a great care of you.
Thank you
Xenia · 18 January 2017
★★★★★ 3/5
TrustpilotA Tale of Two Sides
A tale of two sides really. With regards to our sale. I do not believe we got a single offer from a show around that I was not myself present during. That being said I do not feel we would have got our move across the line with out the amazing support we received from Sophie, who was equally lovely and professional.
James · 13 July 2023
★★★★★ 5/5
TrustpilotFriendly and professional
Good explanation of property and market as well as local area. Immediate communication with brokers and solicitors. Good follow up. Good advice on lowest potential price. All very friendly and professional.
Mr · 10 June 2023
Agent replied · 4 July 2023
Dear Moe, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotJessica was always responsive to any…
Jessica was always responsive to any enquiries or details we required and was prompt. Advice was given whenever necessary. Well done and thanks, Jessica.
Tas · 25 July 2022
★★★★★ 5/5
TrustpilotGreat customer Service
We found the engagement and friendliness of all contact points with MG very good.Buying a house is a stressful process, but they did what was possible to reduce the stress levels.
Darren · 7 June 2023
Agent replied · 4 July 2023
Dear Darren, Thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotFatmir was very helpful throughout the…
Fatmir was very helpful throughout the process. He was informative, fast responding and efficient with all of our requests. Would recommend Martyn Garrad to friends and family.
Barney · 28 February 2022
★★★★★ 5/5
TrustpilotService with a smile
Service with a smile, Cant recommend Raphael enough, fair to say the purchase wasn't as smooth as we hoped but couldn't of done it without him keeping me sane
Paul · 5 November 2021
★★★★★ 5/5
GoogleWe just sold our house through MG Finchley branch. Staffs are all very friendly. Scott was efficient and always available to answer my queries. We are very happy to recommend them.PositiveProfessionalism
Kelly · 21 June 2021
★★★★★ 5/5
TrustpilotSteffi at Martyn Gerrard is great.
Steffi was brilliant. She kept us up to date and informed at every step of the rental process and was professional and courteous at all times.
Rhiannon · 11 April 2022
★★★★★ 5/5
TrustpilotKnowledgeable
I have always had positive dealings with Adriano and he has been extremely helpful thus far. Adriano has listened to my requirements and suggested several suitable properties. Thank you!
Oliver · 24 July 2023
Agent replied · 15 August 2023
Dear Oliver, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 5/5
The Trusted AgentMany thanks for excellent customer service
May I take this opportunity thanking you in advance for your excellent customer service, please convey my sincere thanks and gratitude to Rayan and Eva for good customer service.
Well done and keep it up !
Kind regards,
Godfrey Mugova
Godfrey · 12 May 2017
★★★★★ 5/5
TrustpilotJay Yildirim, very professional and friendly real estate agent
Jay Yildirim showed me around the property and answered all my questions. He supported me during sale negotiations, and once my offer was accepted he’s been staying on top of things and updating me with the progress. He’s very professional and friendly, and it’s been a pleasure to work with him. I highly recommend collaborating with him.
Joanna · 1 November 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
