5/5
TrustpilotAnthony is great and would recommend…
Anthony is great and would recommend him to friends and family. He is very professional and easy to talk to. Good at what he does
Trusted Agent profile · Finchley Central
Verified
Martyn Gerrard -Finchley Central reviews
★★★★★
2,064 reviews across 4 platforms
365 Regents Park Road, Finchley Central, N3 1DE
Part of Martyn Gerrard, see every office.
Martyn Gerrard's office in Finchley Central, at 365 Regents Park Road, is rated 4.7 out of 5 across 2,064 reviews on four platforms, including 254 Google reviews rated 4.6.
254
Reviews on Google
This office
5
Reviews on Facebook
Business-wide
124
Reviews on The Trusted Agent
This office
1,681
Reviews on Trustpilot
Business-wide
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers33 reviews
We have worked with Kyri to sell our flat for over a year in a challenging market and with a niche property. During that time we have found Kyri to be full of ...Read all 33 from sellers
Buyers42 reviews
We are first time buyers and when we shortlisted the property that ticked all boxes, Kyri came across a seasoned professional. He was extremely knowledgeable ...Read all 42 from buyers
Landlords14 reviews
Eva and Conor provide a professional, efficient and proactive service from the very outset with no fuss. My wife and I thank them for their hard work and ...Read all 14 from landlords
Tenants13 reviews
Rayan went out of his way to ensure that I was well informed of all steps and negotiations leading up to securing my tenancy. He made me feel like my needs and ...Read all 13 from tenants
About Martyn Gerrard Finchley Central
Established in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found. The Board of Directors have collectively over 120 years of experience in the North London property market. We are incredibl;y proud to have celebrated our 50th birthday in 2014.
Reviews
Every review we hold for the Finchley Central office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotSophie at MG is the best
We had been searching for a place to live for a while and had met many agents from different agencies. When we met with Sophie she came across as very knowledgeable about the properties she was showing us around she was thorough and very helpful. She got to know us as a family and understood what we were after. It has been a pleasure meeting you Sophie thank you for all your help!
5/5
GoogleAfter waiting for lockdown to ease and the uncertainty that followed , I was very impressed with Scott and Jatin how they were empathetic yet professional. I sold my house! There were a few ‘bumps’ in the road but they helped me through them. I can’t praise them enough !PositiveQuality, Professionalism
5/5
TrustpilotMany thanks to Oliver who kindly showed…
Many thanks to Oliver who kindly showed me around a property on the weekend. Very knowledgeable, great communication and he was on time to meet with me.
5/5
The Trusted AgentReview - Sophie Henry
Sophie is without doubt the best estate agent we have ever dealt with. Throughout the process she kept us informed at all stages and has a direct and honest approach that isn't salesy or pushy in the slightest which is really refreshing. I would recommend Sophie to anyone who is looking to buy or sell in the area - she is fabulous!
5/5
The Trusted AgentEfficient, professional and motivated.
We chose Martyn Gerrard because of the great support that they give to our children’s school. Scott and Antonio were very professional and efficient in every way that you would expect from a modern, forward thinking estate agents. We were always kept ‘up to date’ and they did their utmost to expedite the sale of our property. Thank you MG.
5/5
TrustpilotMartyn Gerrard a landlords eye-view
I am a landlord and Martyn Gerrard manage my N8 property and have been doing so for that part 3 years. Their service throughout this period has been excellent. In all my dealings with the staff they have been helpful and professional and shown an equally high level of service to my tenants
Agent replied · 4 July 2023
Thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We look forward to working with you in the future.
5/5
GoogleWe had an excellent experience purchasing our property with Raphael. Raphael was incredibly responsive, always going above and beyond to help with any queries and ensure the process moved forward as quickly and efficiently as possible. Can't believe how quickly it went through in the end! Thank you for a seamless and professional experience.
5/5
TrustpilotSophie Wilkins
Sophie was great. Very professional and knowledgeable and made the whole experience easy. She helped me get the property I wanted at the price I wanted. Excellent
5/5
TrustpilotThanks to Sophie and Matt at Martyn…
Thanks to Sophie and Matt at Martyn Gerrard for supporting us as first time buyers. Sophie kept us updated and explained everything to us that our solicitor was unable to communicate clearly to us.
5/5
TrustpilotI have been in contact with Steffi…
I have been in contact with Steffi Kampoli for my property search and can honestly say she has been fantastic! I haven't unfortunately found a property just yet, but she has been super helpful and attentive with my search. I couldn't recommend her more, thank you Steffi :)
1/5
TrustpilotA complete disaster of a property management service
A complete disaster of a property management service. Long running issues where they have allowed the contractor to charge 4 separate call-out charges only to conclude that it’s a different problem altogether. No verification of problem with tenants or site visits. Escalations to management routinely ignored. Either a shoddy contractor, shoddy management or both. Or worse, collusion with contractor to maximise call out charges. No longer happy to pay a premium price for a sub standard service. AVOID if you are a landlord.
4/5
TrustpilotGreat service from the team
Great service from the team, in particular Adriano, Matt and Sophie. Kept well informed and very professional. Adriano, thanks for your regular insights into the market and your openness and honesty at all times.
4/5
TrustpilotOliver was super helpful and keen to…
Oliver was super helpful and keen to find properties to fit my needs! Really helpful and informative company
5/5
TrustpilotOliver was very professional when…
Oliver was very professional when dealing with my property enquiries. He responded quickly and was happy to answer any questions.
5/5
TrustpilotI can't thank Zoe Sophocles enough for…
I can't thank Zoe Sophocles enough for her help with my tenancy renewal. It took a really long time to finalise and she was patient and supportive throughout. Delighted that I get to stay in the home I love, all thanks to Zoe!
5/5
TrustpilotAdam - was great
Adam, was extremely helpful, friendly, knowledgeable and have maintained a great level of communication. I truly recommend Adam and Martyn Gerrard.
5/5
GoogleRaphael was nothing short of incredible during the sale of my flat. He was so professional, communicative, supportive and beyond helpful. It hasn't been the easiest sale, but having Raphael there has made the whole process so much easier. I couldn't recommend Martyn Gerrard, and especially Raphael, enough.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleExcellent service from start to finish. Our negotiator Daniel was fantastic and facilitated the purchasing process of our property seemlessly. He was always on hand to answer any questions and was professional and friendly. I would highly recommend a visit and if you're looking for a property without the pushy sales talk, ask for Daniel.
5/5
TrustpilotCame into the office to enquire
Came into the office to enquire. I spoke to Fatmir who was very professional and knowledgable and had great advice for me. Look forward to coming back
5/5
GoogleRecently sold through Finchley Central and couldn't recommend them enough. We really felt they went the extra mile in making sure everything went smoothly. Dealt with Scott who often called and checked in regularly which really reassured us and kept us in the loop at all times. Was nice to deal with genuine estate agents for once.
5/5
TrustpilotYou guys rock
You guys rock. From the most friendly and welcoming viewing back Shuhan and a very good follow up to check in. Then whoaaa over to Jatin to progress the purchase. If I was to describe Jatin in a word it’s ‘tenacious’. He was on the case more than me (and I’m an on the case person). His communication and guidance is endless. Giving advice on what I need to do and he chases - everybody. A ten out of ten for ‘getting the job done’ Jatin.
1/5
TrustpilotA company of crooks
A company of crooks. Completely dishonest. They are charging ridiculous fees without informing you in advance and rely on small print. Stay away and do not let your houses through them. We are experienced landlords and they have messed us twice before.
Agent replied · 27 January 2024
Hi Orly. We appreciate you are angry but think your choice of words is rather inflammatory and wrong. Our Terms of Business, which you read and agreed to - clearly lay out our fees, when and how they are due. We are sorry that you had trouble with the tenant, we gave as much advice as we could, but you had chosen to self-manage the tenancy and so our role was limited. We are also sorry that you have not taken up the offer to talk to our Head of Lettings so we can try and resolve things.
2/5
TrustpilotAn average, sometimes stressful experience
Honestly, they were OK... They sold our house for us but seemed very disorganised. We worked with three different agents with no explanation as to what had happened to the previous two. At one point things became critical when our buyers' mortgage expired without anyone apparently noticing, causing stress and threatening our chain. I wouldn't say they were bad, but the service we received was average verging at times on poor, which made me wonder why we were paying them a higher commission compared to other agents. Fairly disappointing expereince, all in all. Probably won't use them again in future.
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Questions about Martyn Gerrard -Finchley Central
What do sellers say about Martyn Gerrard -Finchley Central?
33 reviews from sellers, rated 4.8 out of 5 on average. For example, Paul wrote: "We have worked with Kyri to sell our flat for over a year in a challenging market and with a niche property. During that time we have found Kyri to be full of ..."
What do buyers say about Martyn Gerrard -Finchley Central?
42 reviews from buyers, rated 4.9 out of 5 on average. For example, Raj wrote: "We are first time buyers and when we shortlisted the property that ticked all boxes, Kyri came across a seasoned professional. He was extremely knowledgeable ..."
What do landlords say about Martyn Gerrard -Finchley Central?
14 reviews from landlords, rated 4.9 out of 5 on average. For example, Cecil wrote: "Eva and Conor provide a professional, efficient and proactive service from the very outset with no fuss. My wife and I thank them for their hard work and ..."
What do tenants say about Martyn Gerrard -Finchley Central?
13 reviews from tenants, rated 5.0 out of 5 on average. For example, Khalil wrote: "Rayan went out of his way to ensure that I was well informed of all steps and negotiations leading up to securing my tenancy. He made me feel like my needs and ..."
Want Martyn Gerrard -Finchley Central to help?
Tell us what you need and we'll pass your enquiry to Martyn Gerrard -Finchley Central and up to three other top-rated agents near Finchley Central.
