Every review we hold for the Finchley Central office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI recently had to leave my tenancy…
I recently had to leave my tenancy early and Nadia made the whole experience so easy. She made an already stressful experience much smoother and went beyond to help sort matters promptly and was a great support. Thank you for all your help!
Tegen · 12 June 2023
Agent replied · 4 July 2023
Dear Tegen, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 1/5
TrustpilotLack of Transparency and Hidden Charges
My experience with Martyn Gerrard has been extremely frustrating and unacceptable.
Ozdemirozgurhotmail.com · 26 May 2026
Agent replied · 11 June 2026
Good afternoon
We are sorry to see your comments. Unfortunately, we don't recognise your user name, so we can't verify if it's a genuine review. If you can come back to us with some details, such as the name you used when we dealt with you, we can investigate what's happened and see if we can put things right.
★★★★★ 5/5
TrustpilotMonica Naples was fantastic to deal…
Monica Naples was fantastic to deal with. She was very welcoming and helpful, we felt we were in good hands. She gave us all the information about the property and the conditions on which we can rent it out. Was very nice working with her.
Olga · 6 April 2023
Agent replied · 4 July 2023
Dear Olga, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you again in the future
★★★★★ 5/5
TrustpilotBruvis has been exceptional in handling…
Bruvis has been exceptional in handling our purchase over the past few months. He has been exceedingly patient and offered invaluable help in getting our property exchanged. We are in a long chain involving 3 properties, and Bruvis has been instrumental in tying up ends from all sides - communicating with solicitors, agents, buyers, and sellers. He is a Gold Star agent!
Xianhui · 9 April 2024
★★★★★ 5/5
TrustpilotOliver has been so helpful,I would be so grateful 🙏.
I wanted to extend my sincere thanks for your exceptional service.Oliver has been so helpfu,I would be grateful 🙏.
Helene · 14 October 2024
Agent replied · 25 October 2024
Hi Helen, thank you for our the 5 Stars and sharing your satisfaction with our Team.
★★★★★ 5/5
TrustpilotZoe is a very friendly
Zoe is a very friendly, professional and helpful member of staff and would miss her terribly if she were to leave your company
Grazia · 25 September 2025
★★★★★ 5/5
TrustpilotFriendly, professional top service!
Daniel has been absolutely wonderful in assisting me in my search for our new home. He did not try to be "the estate agent" or use the scare tactics so many letting agents use. He treated me as an intelligent adult who understands the market whilst also looking for the right home. He understand what I was looking for and was professional and very helpful.
Kristina · 2 February 2024
★★★★★ 5/5
Google5 stars for Nayeem who was very Insightful in bringing me up to speed with the new renters rights law
Bob · 13 March 2026
Agent replied · 13 April 2026
We are absolutely thrilled to hear about your positive experience with Nayeem. Thank you for sharing!
★★★★★ 5/5
TrustpilotHelpful and reliable
Matthew and Christian came to my property to resolve a plumbing leak my neighbour had because the neighbour was unreachable. It was causing damage to my property over a 3 week period. Once I spoke to Matthew who was acting on behalf of the freeholder, he organised for himself , Christian and another colleague to attend and fix the issue. They were helpful, friendly and practical, turned up when they said ans did a great job I really appreciate it as was at a loose end knowing what to do. Thank you
Alex · 6 December 2022
★★★★★ 5/5
TrustpilotExcellent
Zoe Sophocles at MG has always been very helpful, efficient and professional.
North · 13 May 2026
Agent replied · 11 June 2026
Thank you for your review!
★★★★★ 5/5
TrustpilotMy agent Lynsey is a very nice lady
My agent Lynsey is a very nice lady! Very polite and warm welcoming when she saw us in the property, and very detailed and patient introduction about the house. After the viewing, she gave us a lot of useful advice for the offer letter process and reference check as well :) definitely recommend!
Katie · 6 September 2024
★★★★★ 5/5
GoogleWe worked with Adam from Martin Gerard agency to rent a house, we may not have found the house we wanted but we were very happy with the service we received. Adam was always polite and helpful during and after showing houses. I have worked with many agencies but he is probably the best guy.
Metin · 2 August 2024
★★★★★ 5/5
TrustpilotWhen we needed to sell our property...
When we needed to sell our property, we asked around our friends and neighbours and Martyn Gerrard was an estate agent whose name and reputation came up many times. When we met area sales manager Chris Fairclough, we were immediately put at ease with the processes of the property market and the in-depth knowledge which he holds of our area. Our thoughts have been guided and questions answered by an experienced approach which keeps a mindful eye on the current situations within the market, and all along we have felt listened to by Chris and his team of colleagues. I can thoroughly recommend that any prospective buyer or seller, approach Chris Fairclough at Martyn Gerrard for their property needs.
Melvyn · 28 November 2022
★★★★★ 5/5
TrustpilotRaj and the team are amazing…
Raj and the team did what they promised from the start. They held an open weekend for the sale of our mothers house immediately and within days they brought in a string of appointments for it which resulted in an offer. They not only helped us through negotiations but they had a list of contacts for clearance companies etc to make things easier. Myself and my family cannot speak more highly of them. They kept us in the loop at all times. Made a stressful situation stressfree - thanks guys
Clare · 7 November 2022
★★★★★ 5/5
TrustpilotThe most seamless and hassle-free…
The most seamless and hassle-free experience I've had with an estate agent when renting in London.Yasemin, who has showed me around a few houses, was incredibly helpful and responsive. She listened to my requirements, proactively suggested houses for me to consider, was flexible on times around my schedule, and provided great support when putting in an offer.Everything was very well-organised.Couldn’t recommend enough!
Monica · 12 March 2024
★★★★★ 5/5
TrustpilotWe had a very good experience with…
We had a very good experience with Martyn Gerrard. Treon was very friendly and helped us understand the process as first time buyers. He was very responsive and very proactive as he mediated between us and the sellers.
Luisa · 8 September 2023
Agent replied · 6 October 2023
Dear Luisa, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotDaniel was amazing during our renting…
Daniel was amazing during our renting process. He was always available to respond any questions and help us with anything. Very kind and effective, I 100% recommend to work with Daniel if you are looking to rent a flat.
Tomas · 10 August 2023
Agent replied · 15 August 2023
Dear Tomas, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 5/5
TrustpilotRenting from Martyn Gerrard
I have been renting from Martyn Gerrard for almost two years and i've just successfully completed the renewal of the contract for another 12 months. Thanks to Jessica, the renewal consultant, the process has been swift and set up in a way that required minimum input from my side. With equal efficiency Damla, the property manager, and Greg, the team's director, have been very helpful in resolving any issues with the property. I have no hesitation in recommending them as an efficient, helpful and reliable team.
Marco · 27 October 2022
★★★★★ 1/5
TrustpilotMartyn Gerrard Estate Agents Criminal Investigation
The Metropolitan Police are investigating Martyn Gerrard Estate Agents who continue to post hundreds of fake reviews, hundreds of other TrustPilot users have seen their reviews removed. Care of The Metropolitan Police, posted from multiple victims of Martyn Gerrard Estate Agents and their other 25 different named companies as evidenced on these Trustpilot pages... Due to the violence of Martyn Gerrard’s debt collectors victims give this Metropolitan Police Evidence anonymously as the victims have children to protect.Martyn Gerrard Estate agents and it’s various other names such as North London Network, Block Management and Greyclyde Investments are reported hundreds of times on Trust Pilot as organised criminals, it's accounts are misleading and false.For example Martyn Gerrard send out "late payment fees" "Ballance carried forward" statements / invoices, those fraudulent accounts by Simon Gerrard, Matthew Wheeler & Paula Macmurdie show no date of when the "late payment" or "Ballance carried forward" first occurred. By concealing dates of payments Martyn Gerrard Estate Agents can bank payments, and simply lie and say the payments were not received, it's fraud to create "late payment” and such arrogant dishonesty causes the victims to become subject to debt & homelessness, and years of legal costs defending their homes from these criminals.Martyn Gerrard Estate agents defraud property owners & renters by sending small print invoices with terms that have not been agreed, and they are unable and unwilling to explain how their computer system keeps making the same errors, identical to The Post Office scandal who have used the same Horizon & Fujitsu program to store and alter accounts, only to defraud the victims of their life savings & their homes.The Metropolitan Police have now been sent forensic evidence of systemic false accounting by Martyn Gerrard Estate Agents who also trade under the names Block Management, Greyclyde Investment, North London Network, where multiple victims are coming forward to give evidence to the serious fraud officers at The Metropolitan Police.TO REPORT Martyn Gerrard Estate Agents and their other companies, Block Management, Greyclyde Investments, North London Network, CONTACT West Finchley Police, Sergeant Stuart Hopkins, and help put these fraudsters in prison.A recent comment from Martyn Gerrard says they want to report this to The Metropolitan Police, go right ahead, maybe the Police will look at all the Martyn Gerrard Accounts on the computers, including North London Network, Block Management, Grey Clyde Investments, maybe The Police can also look into their money laundering at Natwest Bank...If the police need anything else we are here to put the crooks at Martyn Gerrard before a judge and jury, hundreds of similar reviews on Trust Pilot exposing these crooks for what they are.The Metropolitan Police have been sent this evidence and are invited to look long and hard at the hundreds of fake Martyn Gerard Estate Agent Reviews composed by them and compare those forensically to the hundreds of Martyn Gerrard victims on these TrustPilot pages saying the accounts of Martyn Gerrard are fraudulent...check the computers of Martyn Gerrard, North London Network, Block Management & Greyclyde Investments, and look at their incoming emails...Hope this evidence will help the Metropolitan Police ...
Metropolitan · 24 January 2024
Agent replied · 27 January 2024
We believe this is a fake review - an elaborate one at that. It has been reported to Trustpilot. We are also considering reporting to the Police as the review has been posted in the name of the Metropolitan Police.
★★★★★ 1/5
TrustpilotMartyn Gerrard Estate Agents Criminal Investigation
The Metropolitan Police are investigating Martyn Gerrard Estate Agents who continue to post hundreds of fake reviews, hundreds of other TrustPilot users have seen their reviews removed. Care of The Metropolitan Police, posted from multiple victims of Martyn Gerrard Estate Agents and their other 25 different named companies as evidenced on these Trustpilot pages... Due to the violence of Martyn Gerrard’s debt collectors victims give this Metropolitan Police Evidence anonymously as the victims have children to protect.Martyn Gerrard Estate agents and it’s various other names such as North London Network, Block Management and Greyclyde Investments are reported hundreds of times on Trust Pilot as organised criminals, it's accounts are misleading and false.For example Martyn Gerrard send out "late payment fees" "Ballance carried forward" statements / invoices, those fraudulent accounts by Simon Gerrard, Matthew Wheeler & Paula Macmurdie show no date of when the "late payment" or "Ballance carried forward" first occurred. By concealing dates of payments Martyn Gerrard Estate Agents can bank payments, and simply lie and say the payments were not received, it's fraud to create "late payment” and such arrogant dishonesty causes the victims to become subject to debt & homelessness, and years of legal costs defending their homes from these criminals.Martyn Gerrard Estate agents defraud property owners & renters by sending small print invoices with terms that have not been agreed, and they are unable and unwilling to explain how their computer system keeps making the same errors, identical to The Post Office scandal who have used the same Horizon & Fujitsu program to store and alter accounts, only to defraud the victims of their life savings & their homes.The Metropolitan Police have now been sent forensic evidence of systemic false accounting by Martyn Gerrard Estate Agents who also trade under the names Block Management, Greyclyde Investment, North London Network, where multiple victims are coming forward to give evidence to the serious fraud officers at The Metropolitan Police.TO REPORT Martyn Gerrard Estate Agents and their other companies, Block Management, Greyclyde Investments, North London Network, CONTACT West Finchley Police, Sergeant Stuart Hopkins, and help put these fraudsters in prison.A recent comment from Martyn Gerrard says they want to report this to The Metropolitan Police, go right ahead, maybe the Police will look at all the Martyn Gerrard Accounts on the computers, including North London Network, Block Management, Grey Clyde Investments, maybe The Police can also look into their money laundering at Natwest Bank...If the police need anything else we are here to put the crooks at Martyn Gerrard before a judge and jury, hundreds of similar reviews on Trust Pilot exposing these crooks for what they are.The Metropolitan Police have been sent this evidence and are invited to look long and hard at the hundreds of fake Martyn Gerard Estate Agent Reviews composed by them and compare those forensically to the hundreds of Martyn Gerrard victims on these TrustPilot pages saying the accounts of Martyn Gerrard are fraudulent...check the computers of Martyn Gerrard, North London Network, Block Management & Greyclyde Investments, and look at their incoming emails...Hope this evidence will help the Metropolitan Police ...
Trustpilot · 24 January 2024
Agent replied · 22 March 2024
We believe this is a fake review - an elaborate one at that. It has been reported to Trustpilot. We are also considering reporting to the Police as the review has been posted in the name of the Metropolitan Police.
★★★★★ 5/5
TrustpilotProfessional, honest and reliable!
We have been very impressed with Martyn Gerrard from the very first moment that we spoke to Declan when he contacted us about a house he thought we would be interested in. The subsequent communication, help and advice by all at the office really kept us going in what has been a lengthy and often challenging process, especially within today's market challenges. Staying positive at all times had been hard, but a few reality checks and good advice kept our heads up. Fantastically professional, honest and willing to understand all parties' situations to help get things across the line - thanks to all involved!!!
Elia · 24 October 2022
★★★★★ 5/5
TrustpilotI had a great experience to let my…
I had a great experience to let my property. Shervin & Fatmir were excellent in finding me a suitable tenant & they were extremely helpful in every step of the way.I highly recommend this estate agent to anyone who want to let out their properties.
Ebi · 8 February 2023
Agent replied · 18 September 2023
Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Shervin and Fatmir wish you the best of luck and look forward to working with you in the future.
★★★★★ 5/5
TrustpilotLooking to move can be very stressful…
Looking to move can be very stressful and exciting and the same time, however being looked after by Stewart and his team made the journey a lot more exciting than stressful. The whole team were very friendly and professional and Stewart really understood our needs and found my family the dream property. From my first initial call, to the day we got the keys my wife and I were treated fantasticly even with all of our questions and multiple visits to the house. (Great PatientTeam) We got there in the end and I would recommend to anyone looking to get a property in North London to give Stewart and his team a call.
Daniel · 21 October 2022
★★★★★ 5/5
TrustpilotAs a buying agent I deal with agents…
As a buying agent I deal with agents every day. Annie was one of the best I have worked with for years, a credit to her firm and someone who understood her client and the job that was required.If you want to understand the merits of instructing a traditional High Street agent over a web based business, why a good agent will cost money but be great value then contact Annie & ask Martyn Gerrard for their advice on you sale or letting. A real pleasure to deal with. Thank you.
Henry · 14 October 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
