Trusted Agent profile · Finchley Central
Verified
★★★★★
2,061 reviews across 4 platforms
365 Regents Park Road, Finchley Central, N3 1DE
Part of Martyn Gerrard, see every office.
Martyn Gerrard's office in Finchley Central, at 365 Regents Park Road, is rated 4.7 out of 5 across 2,061 reviews on four platforms, including 254 Google reviews rated 4.6.
254
Reviews on Google
This office
5
Reviews on Facebook
Business-wide
124
Reviews on View Agents
This office
1,678
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We have worked with Kyri to sell our flat for over a year in a challenging market and with a niche property. During that time we have found Kyri to be full of ...Read all 35 from sellers
We are first time buyers and when we shortlisted the property that ticked all boxes, Kyri came across a seasoned professional. He was extremely knowledgeable ...Read all 46 from buyers
Eva and Conor provide a professional, efficient and proactive service from the very outset with no fuss. My wife and I thank them for their hard work and ...Read all 15 from landlords
Rayan went out of his way to ensure that I was well informed of all steps and negotiations leading up to securing my tenancy. He made me feel like my needs and ...Read all 13 from tenants
Established in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found. The Board of Directors have collectively over 120 years of experience in the North London property market. We are incredibl;y proud to have celebrated our 50th birthday in 2014.
Every review we hold for the Finchley Central office, from every platform, shown as written. First names only.
5/5
TrustpilotThank you Sophie
Our experience with Sophie at MG was nothing short of extraordinary. From the get-go, Sophie's dedication and personalized approach stood out. She not only navigated the renting process seamlessly but truly went the extra mile, negotiating a fantastic deal with the landlord for our dream house. Sophie's commitment and responsiveness were exceptional. Highly recommend Sophie's services for anyone seeking a reliable and dedicated agent.
5/5
FacebookExtremely understanding & has a good attitude in tough situations i really do thank you for being patient with me with my first investment with you plus being a newbie and i also thank you for the successful withdrawal of $15,000 within seven days of trading. I recommend Mathew navas to everyone out there wanting to make profits through crypto, forex or stock trading. Contact him now through: mathewnavas691@gmail.com or through his WhatsApp number: +1 762-239-1392
5/5
TrustpilotOliver is honestly amazing
Oliver is honestly amazing. He has gone above and beyond to help me find my perfect home.
Hi Yasmin, thank you for your review, it's always great to hear when our Teams found that perfect home for people.
5/5
TrustpilotI would like to thank Anthony Spittle…
I would like to thank Anthony Spittle MARLA, Area Lettings Manager at Martyn Gerrard (MG), for his excellent service provided through the years; in particular for his professional and reliable outlook as well as his expert advice with different tenancy matters. As a landlord, I could not recommend Anthony highly enough for going above and beyond the contracted services. He is always happy to be consulted and provide an honest opinion, as well as resolve any issue promptly and effectively. Having worked with other agencies for the last few years, I can confidently say that Anthony and his team offer a truly unique, personalised and top class service; they have been the only agency to instil confidence during the pandemic times and ensured I felt supported. Thank you very much for all your support, I am sure we will work together again in the near future.
5/5
TrustpilotZoe is always on the case
Zoe is always on the case, and I always feel like she’s got my back and my tenants interest at heart as well. There is a reason why I’ve stayed with the same company so long.
Dear Austin, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotSmooth process
Nadia was very supportive and helpfully throughout each step of our recent tenancy process for our Camden property. She answered all questions hastily and I found that she made the process a lot more smooth for me and my housemates.
Dear Grace, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotProfessional Service from Declan
This is a professional EA, esp. Declan is doing a really good job, he doesn't mind spending his time for the whole morning, had shown us a few house at similar price range, so that we can have an idea what we are looking for. The whole house viewing experience is pleasant.
5/5
TrustpilotEfficient and reliable managing agents.
I find Martyn Gerrard estate agents to be efficient and reliable. The staff in the various departments give the right mix of efficiency and personal service, especially Zoe in Renewals and Megan in Property Services, both of whom I have had dealings with recently.
Dear Mary. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our renewals & property management team wish you the best of luck and looks forward to working with you in the future.
5/5
TrustpilotGreat house buying experience
We recently completed on a property purchased through Martyn Gerrard Estate Agent. The service we received from Umit was thorough, friendly and professional. When he wasn’t available he made arrangements with his colleagues to deal with any issues, so we had seamless service throughout. Can recommend both MG and Umit
5/5
TrustpilotGreat experience/ Prompt Service
I am with Martyn Gerrard for over a decade for letting out my appartment in North Finchlry. Kevin, my relationship manager from Martyn Gerrard understood my requirement and the kind of tenants, I was looking for. The lease with the previous tenant was coming to an end and Kevin started looking for new tenants at higher rent, well in advance. Kevin proactively worked on this assignment and we finalized the new tenant, quickly on a favorable terms. Thanks Kevin and the entire team of Martyn Gerrard for all your efforts.Really appreciate Adnaan
5/5
TrustpilotDeclan Morgan
Declan Morgan, you have been my life saver, advisor, supporter and handler during the house sale process! You made it seem so easy, your knowledge and expertise was greatly appreciated and your kind presence, phone calls, voice messages have been very reassuring and thoughtful. Keep doing what you’re doing and keep helping people like me sell their homes well! Thank you so much!! Shimu (seller)
5/5
TrustpilotBrilliant and professional service
Brilliant and professional service, sold in no time.Declan was assigned to our property and did a great job from start to finish. He really looked out for us as sellers, and was very fair and reasonable throughout. We sold our property before we knew it and even ended up buying through another branch of Martyn Gerrard. Would highly recommend.
5/5
TrustpilotPrompt and Professional Experience
They were super prompt in understanding my requirements and lining up a viewing at my chosen property. I was given adequate time to evaluate the property and ask clarifying questions before making and offer and closing the transaction. Special mention to Kevin Lehongre who was the epitome of patience and professionalism through this transaction. Hoping the post move experience is just as good as this process.
5/5
TrustpilotMassive thank you to Lee for helping me…
Massive thank you to Lee for helping me and my husband find a property. He supported us until the day of move in which made the entire experience much easier than it has been previously!
Dear Michelle, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
1/5
TrustpilotAvoid
Rented a property through this estate agent this year in February and it is the worst experience I have every had. The agents took zero responsibility for the state the property was handed over to us in, which was a terrible one, and washed their hands of us immediately as they were not the managing agent. Understandable that they are not the managing agent however this was not an issue some time into the tenancy agreement it was an issue, or rather several, with the condition the property was handed to us in. There was rubbish and leftover belongings throughout the whole property, no working kitchen lights, no working shower, no access to our balcony, no working smoke detector, work that was promised to be done wasn't, professional clean hadn't been done (also promised) and we had no mattress provided, a clause that had been written into our contract. when contacted, we were lied to by the agent Steffi Kampoli, she told us the Landlord was on his was over with a mattress, turns out he wasn't even in the country. A company and it's employees with zero morals and zero shame.
5/5
TrustpilotEasy, quick and effortless
We moved into a property in Woodside Park where we used the estate agents Martin Gerrard. Throughout the move we were guided through each step by Kevin who was excellent in making sure our needs were met. The communication was excellent and we found the move very easy with little to know stress. I would like to use this review to personally thank Kevin and the team at Martin Gerrard for a stress free move. Thanks James and Lucca
4/5
TrustpilotOne bedroom flat in Finchley
I recently relet my flat near Finchley Central station and was assisted by Tyler Gorman, Lettings Manager, and Gintare Pauliunaite.They found me excellent tenants very quickly and I was very pleased with their service. I have let my flat with Martyn Gerrard since 2016. I live in Norfolk and it can be a stressful time letting a property in London. Gintare was very helpful in answering my questions and keeping me informed each step of the way. Finding reliable and caring tenants with full insurance cover is most important in the current economic climate. Tony Kenber
5/5
TrustpilotVery good experience in viewing…
Very good experience in viewing properties and got good offers. Jatin has been very helpful at the Finchley office.
5/5
TrustpilotHelpful and competent letting agents - imagine that!
We had a very good experience with Martyn Gerrard. Steffi was particularly helpful during the process of signing for our flat and getting everything sorted. Competent letting agents seem to be increasingly rare but the guys at Martyn Gerrard have been great.
Dear Marcus. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you in the future.
5/5
TrustpilotFast efficient service from Finchley Central branch
Scott and the team at Martyn Gerrard provided a great service, marketed the property expertly and achieved a sale with the least amount of fuss. I would wholeheartedly recommend them to anyone considering selling a property in Finchley.
Dear Damon, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. Our Finchley Central office wishes you the best of luck and looks forward to working with you again in the future.
5/5
GoogleDaniel worked hard to match interested parties with our home and secured a number of great buyers at the asking price. All of this was conveniently achieved with minimal viewings and before the house was even listed on online. The whole process was very efficient and straightforward. Daniel supported us throughout our sale with abundant patience, good humour and clear communication. He was also very professional and always proactive in contacting us to offer any assistance he could. Many thanks to Daniel, Scott and their team for a wonderful sale experience! We also note that our buyers have provided a great review for Daniel so it is reassuring that both sides of the transaction had a positive experience!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThis review is for Hossein, Very hard working agent, his service was top quality. He did everything in his power to find us a nice property in a short period of time. We appreciate that finding a suitable property to rent in a few days especially when it’s close to Christmas is not easy at all but he handle it quite well. We would also like to thank Tyler (MG manager) for making everything easy for us and for the fantastic support at the end. Highly recommend!PositiveQuality
5/5
TrustpilotGreat experience with Shuhan Ali at MG
Had a great viewing last weekend with Shuhan Ali at Martyn Gerrard. Shuhan was super kind and helpful, showing us every aspect of the property, explaining all the details, and even had all the extra info handy, such as exact service costs, ground rents, as well details on the leasehold agreement re: extensions, etc. He even had helpful suggestions on how the some aspects of the interior could be tweaked to suit our specific needs and concerns. He's also been great at following up and sharing new ideas. Overall, great experience, and highly recommended!
5/5
TrustpilotMartyn Gerrard and Zoe Sophocles…
Martyn Gerrard and Zoe Sophocles specifically has looked after the flat that I rent out for over 5 years.
Thank you for your wonderful feedback. We appreciate your kind words about Martyn Gerrard and Zoe.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
35 reviews from sellers, rated 4.8 out of 5 on average. For example, Paul wrote: "We have worked with Kyri to sell our flat for over a year in a challenging market and with a niche property. During that time we have found Kyri to be full of ..."
46 reviews from buyers, rated 4.9 out of 5 on average. For example, Raj wrote: "We are first time buyers and when we shortlisted the property that ticked all boxes, Kyri came across a seasoned professional. He was extremely knowledgeable ..."
15 reviews from landlords, rated 4.9 out of 5 on average. For example, Cecil wrote: "Eva and Conor provide a professional, efficient and proactive service from the very outset with no fuss. My wife and I thank them for their hard work and ..."
13 reviews from tenants, rated 5.0 out of 5 on average. For example, Khalil wrote: "Rayan went out of his way to ensure that I was well informed of all steps and negotiations leading up to securing my tenancy. He made me feel like my needs and ..."
