Bourne Estate Agents reviews in Farnham

★★★★★ 5/5

Google

Becky and her team were absolutely brilliant from providing up to date market information to the process of finding suitable tenants; keeping me posted at every stage, I was part of the process and we let my property within a few days of the advert being placed. I would recommend the services offered by Bourne

J · 25 July 2023

★★★★★ 5/5

Google

My experience using Bourne has been excellent and I would highly recommend them to anyone. After an extremely poor service from another agency regarding my previous tenancy, the service I have received from Daryl and the team has been a refreshing and welcome change. Someone has always got back to me promptly regarding any questions I've had and they provided all the necessary documentation and information at each step of the way.PositiveResponsiveness, Professionalism

Cat · 20 June 2021

★★★★★ 5/5

Trustpilot

Friendly, thorough and fast

Friendly, thorough and fast. They answered all my questions and were an excellent intermediary between me and the sellers of the house I bought.

HTGV · 29 May 2026

★★★★★ 1/5

Google

The worst experience of renting we have ever had with a complete lack of duty of care shown towards us from Bourne. Terrible communication, disregard to our wellbeing and allowed a disgraceful landlord to treat us in the most awful way. A few examples: Bourne liaised our move in terms that were quite simple - professional clean and working blinds. When we arrived on move in day the property was filthy. Disgusting toilets, mould in the fridge, 30+ personal items left behinds from the landlord (property was meant to be unfinished) and an oven so thick with grime it was unusable. And of course no blinds worked. Bourne allowed this landlord to handover this property to us in these conditions and furthermore did not hold them to account - we were simply told to “leave it in the same condition we found it in” with not even an apology. Not very helpful and incredibly stressful for us. It then took weeks of us contacting Bourne to get some of these issues sorted with us having to plead to have these basic things. Upon moving out the landlord then attempted to charge US for cleaning (along with other insane charges). Again, Bourne allowed this awful landlord to even ask us for this. We chased Bourne repeatedly for updates regarding our deposit, it took in total 4 weeks for it to be returned with several ignored emails - going as long as 12 days to get a response. Again, a complete lack of care shown towards us - to not even acknowledge the stress we were under and having to fight and explain why we should be receiving our deposit back. Another example: At one point during the tenancy the washing machine broke. It took 3 weeks for a replacement during a time we had a newborn baby. We were the ones having to chase for an update. Bourne allowed this to happen. A truly shocking experience. At no point did Bourne show us any compassion for how awful this landlord has been. If the landlord is going to behave that way then that is out of Bourne’s hands, what is in their hands is showing common decency and compassion… none of which has ever been showed to us.

Stephanie · 27 October 2024

★★★★★ 5/5

Google

I have just sold my third property through Bourne in the last 14 years and have again dealt with Adrian Cannon. I have always admired and respected his advice and honesty, and every time it has proven to be 100% accurate. Obviously I would never recommend anyone else or indeed any other agents apart from Bourne.

Chris · 20 June 2023

★★★★★ 5/5

Google

Great experience with these folks! Exceptionally friendly and helpful agents always seem to be at the ready to receive a call. Isabel was especially good to my fiancee and me as we looked for a new home outside of London. We are now very happy new residents in Farnham as a result!

Joseph · 23 September 2023

★★★★★ 5/5

Trustpilot

Excellent Managing agents Bourne Lettings are

Outstanding agents Bourne Lettings are managing our properties who are very professional and take any issues the tenants raised from them or me instantly.

Jayesh · 22 May 2026

★★★★★ 5/5

Google

Bourne have been managing our property for a few years now and they have always been amazing. I have absolutely no complaints. As long as they exist in Farnham, I would happily do business with them.

Gary · 16 February 2026

★★★★★ 5/5

Trustpilot

Renewed faith…

Haydon and his team you have all renewed my faith in Estate Agents they went above and beyond to help with the sale of my home and purchase of our new home even though we didn't manage to buy through them you are all absolutely amazing we cannot thank you enough for all you did to help through this stressful transaction we will sing your praise to whomever will listen

Mel · 1 July 2024

★★★★★ 5/5

Trustpilot

Really helpful team straightforward…

Really helpful team straightforward communication I would highly recommend to anyone wanting to rent a property.

Chaye · 13 July 2026

★★★★★ 5/5

Trustpilot

Outstanding!

This transaction was not a straightforward one but our agent,David, was always on top of it, liaising with the vendors and organising tradespeople to deal with problems. He went above and beyond what one would expect and I would recommend him without hesitation.

Hazel · 11 December 2025

★★★★★ 1/5

Google

Bourne Estate Agents is one of two property agents employed to sell the rental property we are living in temporarily in Farnham. The experience of accomodating prospective buyer viewings with their agents has been terrible -- lacking integrity and deeply unprofessional -- which includes ignoring our request for Covid protocols. It has exacerbated tensions with the landlord and we are now seeking legal advice.

Leisha · 20 June 2022

★★★★★ 5/5

Google

Really cannot recommend Bournes enough. The sale of my mum’s flat has just completed and it was very tough process for me because she had passed away. Rob was both empathetic & professional to the end in what were difficult circumstances for me. Great comms too from start to finish. Thank you!

Melanie · 20 June 2023

★★★★★ 5/5

Google

Shout out to Izzy who has been amazing. The whole process was super quick, easy and Izzy was great, helpful and answered all my questions throughout, putting my mind at ease. I would recommend Bourne to anyone. Thanks again for your help

Sal · 17 June 2025

★★★★★ 5/5

Trustpilot

Really great professionals

Really great professionals. Helped a lot. Supported with full prosses and helped with very unusual and difficult case. Very easy to communicate.

Yuliya · 11 May 2026

★★★★★ 5/5

Google

Throughout the purchase process I dealt with Patrick. He always seemed to be available and I found him courteous, prompt and helpful at all times. Would not hesitate to recommend him !

Sean · 18 August 2024

★★★★★ 5/5

Google

Bourne Agents have been fantastic throughout our process of renting out our property (above the asking rate) to managing it smoothly on going. I couldn't be happier and would highly recommend them.

Peter · 16 February 2026

★★★★★ 5/5

Google

Bourne Farnham were exceptional in their service. I highly recommend to anyone. Very quick and smooth process. Friendly and welcoming staff! Special thanks to Isabel and Jenna for helping us find our new home. Keep up the great work you do!!

Dariush · 20 February 2024

★★★★★ 5/5

Google

Rob and the team at Bourne did an excellent job with my house sale. They secured a buyer within ten days and Rob kept in regular touch regarding progress with the exchange through to completion. Best of all, my buyer really loves her new home, so I couldn't have hoped for a better outcome! Thanks again to Rob and the team.

Vicky · 20 June 2022

★★★★★ 5/5

Google

A huge thank you to Bourne Estate Agents, Farnham and in particular Rob Skuse for all their professionalism and support in selling our house. From beginning to end the communication was excellent from Rob with regular updates and feedback on the progress of the sale. Rob's consistent hard work and diligence during the whole process was invaluable and I would highly recommend Bourne.PositiveResponsiveness, Quality, Professionalism, Value

Isobel · 26 August 2021

★★★★★ 5/5

Google

We used Bourne in August to sell our first home, they were excellent from start to finish. Clear on costs and managed our expectations with our expected selling price. We had found a house to buy through another agent but at no point were they pushy for us to buy through them also. We bought and sold our house within 3 months and Adam, Alex & Hayley were fantastic from start to finish.

Nigel · 21 June 2019

★★★★★ 5/5

Trustpilot

★★★★★ Outstanding Property Management &…

★★★★★ Outstanding Property Management & Lettings Service

Zeph · 28 July 2026

★★★★★ 5/5

Trustpilot

5 star work

I a took flat through Bourne state agent In woking..all was good from beginning...till end... of the process,even we had a few issues in the flat..as I communicate with Mr fraser (manager)all fixed immediately ...I appreciate his work.best luck

Reza · 14 November 2025

★★★★★ 5/5

Google

We had a very emotional sale of our fathers home but we got there in the end even after lockdown! The team have been very easy to talk to and always answered calls and emails but have to really say thank you to Rob Skuse who kept me as sane as possible throughout a long journey. Professional, kind and genuinely an easy person to deal with. Thank you!

Alexandra · 20 June 2020