Trusted Agent profile · Farnham
★★★★★
502 reviews across 4 platforms
29 Downing Street, Farnham, GU9 7PD
Part of Bourne Estate, see every office.
Bourne Estate's office in Farnham, at 29 Downing Street, is rated 4.7 out of 5 across 502 reviews on four platforms, including 344 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of four awards Bourne Estate won in 2026.
344
Reviews on Google
This office
59
Reviews on Facebook
Business-wide
3
Reviews on Yell
This office
96
Reviews on Trustpilot
Business-wide
The Trusted Agent 2026 results for Bourne Estate, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Farnham office, from every platform, shown as written. First names only.
5/5
Trustpilot5 star work
I a took flat through Bourne state agent In woking..all was good from beginning...till end... of the process,even we had a few issues in the flat..as I communicate with Mr fraser (manager)all fixed immediately ...I appreciate his work.best luck
Thank you for taking the time to leave a 5-star review, Reza. We’re delighted to hear that you were pleased with our service. Please let us know if we can assist with anything further.
5/5
GoogleWe had a very emotional sale of our fathers home but we got there in the end even after lockdown! The team have been very easy to talk to and always answered calls and emails but have to really say thank you to Rob Skuse who kept me as sane as possible throughout a long journey. Professional, kind and genuinely an easy person to deal with. Thank you!
Hi Alex Thank you so much for your kind comments you were a real pleasure to deal with. All the best for the future-Adrian and the team.
5/5
GoogleThomas has been brilliant throughout the process of buying our new house - really human, personable and has kept us in the loop every step of the way. Everything has gone so smoothly (so far!) which makes a nice change from previous property transactions and I truly believe that a brilliant estate agent makes all the difference!
Thank you so much for your kind review, we really do appreciate it. Thomas is looking forward to handing over the keys soon(hopefully)-All the very best-Adrian-Director
5/5
TrustpilotExcellent and professional dealings…
Excellent and professional dealings with promt service, a pleasure to deal with. Would and will be recommending.
Thank you so much for your 5-star review! We’re delighted you had such a positive experience with us. If there’s ever anything more we can do, we’d be happy to help.
5/5
GoogleWe recently bought our house through Bourne and they were brilliant, we highly recommend them. A special shout out to Rebecca who was fantastic in helping us through the process, she was always friendly and approachable, making what can be a very stressful experience much easier.
Thank you Jamie, Rebecca has said you were delight to deal with and we wish you all the happiness in your new home-Many thanks-Adrian
4/5
TrustpilotOutstanding service
Outstanding service! The team assisted me with my purchase, demonstrating exceptional helpfulness and excellent communication throughout. I was thoroughly pleased with the service at the Alton branch and would highly recommend them.
Thank you for your review, Becky! If there’s anything else we can do for you to get that 5-Star rating, please let us know.
5/5
TrustpilotProfessional and competent
A very professional and competent service. Gemma's promise to sell my property was kept.
Thank you! Your 5-star review means a lot to our team. Please don’t hesitate to reach out if you need any further help.
5/5
TrustpilotBourne were proactive when other agents couldnt be asked
We have had a difficult time trying to find somewhere to rent. Bourne Estate Agents were by far the most helpful, they actually proactively worked to find us somewhere whilst other estate agents really were not interested. Their honesty was also much appreciated. We were led along by others even when there was little prospect of success. Thanks especially to Alice.
5/5
GoogleWe cannot thank everyone at the Bourne enough. We have had such an easy, smooth sale and purchase from start to finish. We would like to say a special thanks to Robert Skuse who knew exactly what we wanted in our next property and found it for us. We are so happy. If we decide to sell again we will 100% be using the Bourne again. Thank you.
Dear Leon Many thanks for your kind review we really do appreciate it. The whole team are delighted to have got you moved and that we found the perfect house for you.From Robert and the rest of the team, we wish you all the very best for the future. Kind regards Adrian
5/5
GoogleI will say one thing, Bourne Estate agents was so efficient and helpful! i would highly recommend them to all looking to rent or buy. Thank you to Isabel and Maddie for helping me and making the journey a great one
Thank you for this lovely review, very kind! All the best, Bourne Farnham
5/5
GoogleThe whole team at Bourne are fantastic and professional dealing with increasingly complicated situations in a very timely manner. Specially Rob, Jenna and Daryl were excellent in helping us across a range of issues and we are incredibly grateful to them for that. If you’re looking for a reliable and trustworthy lettings agent in Farnham, look no further!PositiveResponsiveness, Quality, Professionalism
Thank you for your kind comments and taking the time to leave this review, greatly appreciated. All the best, from Bourne Farnham
5/5
GoogleThe team at Bourne are united in their approach to professionalism, negotiation talent and their commitment to delivering the best service for the seller. From start to finish the team appraised us of all aspects of the sale which removed so much stressed. I was struck by their code of conduct and dignity in the process which yielded a 97% asking price. This success was not chanced, it was from a proactive desire to match the right customer to the right house. Always there to offer advise and assistance, the team responded to any question or query, swiftly and fully. We have used Bourne over the years in renting, buying and selling and can faithfully say they have my complete respect and the highest of recommendations.
Thank you so much for your kind review, David and the wine and chocolates this will be thoroughly enjoyed by the team, it was a real pleasure to deal with you. We all wish you the best for the future.
5/5
GoogleThank you to everyone at Bourne Estate Agents Farnham for getting my purchase to completion stage so smoothly! In particular thank you to Robert who was my main point of contact, always welcoming on my various impromptu visits and handling all comms in a friendly, professional manner. I felt expertly guided through the process from start to finish. Five stars well deserved!
Hi Luke Thank you so much for your kind comments you were a real pleasure to deal with. All the best in your new home and the future-Adrian and the team.
5/5
GoogleThe Farnham office have provided great service for a managed rental. Becky gave reliable guidance upfront and Elarose enthusiasticaly delivered exactly that.
Thanks, Jeff! We’re so pleased you had a great experience. Your 5-star review means a lot to our team. Please don’t hesitate to reach out if you need any further help.
5/5
FacebookIt was an absolute pleasure to work with Bourne Estate Agents. They very kindly and generously sponsored the William Cobbett Christmas Fair which went a great way to achieving a record breaking fundraising event. Chris was just brilliant to work with. Easy to get hold of and quick to respond to any queries I had. We are very much looking forward to building on our community relationship for our next big school fundraising events. Thank you Bourne Estate Agents!!
5/5
GoogleThank you so much Maddie for going above and beyond to find us a home. The team is professional and efficient. I highly recommend Bourne Estate agents Farnham for anyone looking to buy or rent a property.
Thank you for taking the time to leave this review, greatly appreciated. All the best, Bourne Farnham
5/5
GoogleWe were lucky enough to both sell and buy through Bourne. Adrian and Rebecca were brilliant throughout with their honest communication and great industry and area knowledge, meaning we were quickly under offer. Rebecca really listened to our purchase requirement, and once a property was secured, she kept everything on track to completion, Thanks Bourne!PositiveResponsiveness, Professionalism
Hi Alex, thank you for the review, you were a real pleasure to deal with. All the very best-Adrian
5/5
GoogleI just wanted to say a big thank you to both Annabel and Izzy at Bourne Estate Agents Farnham for being such great and helpful estate agents throughout the entire rental process. From the first viewing to the final details, you’ve both been responsive, friendly, and proactive, making what could have been a stressful time feel much more manageable. I really appreciated your clear communication and willingness to go the extra mile to help everything run smoothly. Thank you again for all your support!
5/5
GoogleA Great responsive and professional team. I have been delighted with the service received at Bourne Estate agents Farnham. . A special shout out to Rebecca Bray , who relentlessly supported me through the whole process . Great job.
Thank you so much Faye, we really do appreciate it, all the very best
5/5
GoogleI can’t be more happy with how things went - from viewing to tenancy agreement all was done very professional and quick. I dealt with Annie , and she’s a joy to be around. Always helpful and always smiling. Can’t recommend her enough !
This is great to hear Agnieszka, thank you! All the best, Annie Bourne Farnham
5/5
GoogleIzzy was really helpful and knowledgeable. She made the whole process painless. I would definitely recommend the Farnham branch for their friendly, helpful and professionalism 😁😁😁 …
Thank you Tina for your kind review. Most appreciated
5/5
GoogleRob and his team at Bourne were fantastic throughout our lengthy purchase. They continually worked hard to ensure things were moving in the right direction with regular updates to keep us informed. 5 star review from us and thank you again, it is really, really appreciated.PositiveResponsiveness, Quality, Professionalism
Thank you so much Tom, were all delighted to hand over the keys to you yesterday. All the very best and Merry Christmas.
5/5
GoogleMy experience with Bourne Estate Agents when selling my property has been excellent. They go above and beyond to get the best price and keep in touch. I can't recommend them highly enough and a special shout out to Adam Pinfield who was brilliant throughout the whole process.
Thank you Tanya, you kind comments are very much appreciated.
5/5
TrustpilotSmooth and easy the whole way through
Smooth and easy the whole way through. Great communication and Charlotte was wonderful from start to finish, would definitely recommend Bourne estate agents.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Bourne Estate, Farnham won Gold; Bourne Estate, Alton won Trusted Agent; Bourne Estate, Woking won Trusted Agent; Bourne Estate, Guildford won Trusted Agent.
