Trusted Agent profile · Farnham

Bourne Estate Agents reviews in Farnham

★★★★★ Excellent

502 reviews across 4 platforms

29 Downing Street, Farnham, GU9 7PD

Part of Bourne Estate, see every office.

Bourne Estate's office in Farnham, at 29 Downing Street, is rated 4.7 out of 5 across 502 reviews on four platforms, including 344 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of four awards Bourne Estate won in 2026.

Google logo

4.7 / 5

344

Reviews on Google

This office

Facebook logo

4.7 / 5

59

Reviews on Facebook

Business-wide

Yell logo

3.7 / 5

3

Reviews on Yell

This office

Trustpilot logo

96

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Bourne Estate, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Farnham office, from every platform, shown as written. First names only.

5/5

Google

Great service. Patrick was very patient with managing the inevitable frustrations that come with selling a house. Professional and responsive throughout the process.

Jessica · 20 May 2025

5/5

Google

Patrick was incredibly helpful, I would highly recommend him - thank you

Natalie · 26 July 2024

Agent replied · 25 August 2024

Thank you so much for your kind review, Patrick is delighted

5/5

Google

It was a pleasure dealing with the team at Bourne and especially Rebecca who was super efficient and helped push things forward to ensure we hit our target date. I wouldn’t hesitate to recommend Bourne and I will, without question, use them again!PositiveResponsiveness, Quality, Professionalism, Value

Richard · 26 August 2021

Agent replied · 19 June 2024

Dear Richard, thank you for your review, we are all super pleased the sale has gone through, Rebecca especially. All the very best-Adrian

5/5

Google

I just wanted to take the opportunity to say a very big thank you to Jos and the rest of the team at Bourne. Communication was fantastic throughout the letting process. Jos was highly professional and provided sound, impartial advice. I couldn't recommend Bourne to any higher extent. Thank you.

Tom · 20 June 2020

Agent replied · 19 June 2024

Hi Tom We really appreciate your review, thank you so much.

5/5

Google

We've been renting through Bourne for a couple of years now and we've always found them to be helpful, professional, and quick to respond to communications. Dianne is a great help if we have any maintenance queries or issues, and Lauren has been particularly helpful with our tenancy renewal. Wouldn't hesitate to recommend them.

Jacquie · 21 June 2018

Agent replied · 19 June 2024

Thank you for your review and kind words regarding our team. It is great to see the whole team are providing a 5* service and we are all grateful for the feedback. Thank you for choosing & for recommending Bourne.

5/5

Google

Had a wonderful experience with Bourne in Farnham. Rob was amazing, took as much stress as possible out of the house purchase, great communication, a pleasure to deal with!

H · 20 June 2023

Agent replied · 19 June 2024

Thank you so much for your kind review, Rob said you were an absolute pleasure to deal with and we all wish you all the happiness in your fabulous new home.

5/5

Google

I recently sold my house with the team at Bourne in Farnham. Adrian and Adam have supported me through the last few years, in what has been an incredibly difficult time for me. They gave me clear, honest advice when I put the house on the market and I sold to a fantastic buyer. They really were more than just my estate agents, 100% genuine guys wanting to help, and would highly recommend the team at Bourne.

Tracey · 20 June 2023

Agent replied · 19 June 2024

Thank you so much Tracey, I really appreciate the review, all the best for the future-Adrian

5/5

Trustpilot

They were excellent

They were excellent. They helped me with my purchase and was always very helpful and great communication.

Adam · 4 December 2025

Agent replied · 25 December 2025

Thanks, Adam! We’re so pleased you had a great experience. Your 5-star review means a lot to our team. Please don’t hesitate to reach out if you need any further help.

5/5

Google

I would like to say a huge thank you to Rebecca, she has been so professional and helpful with our property purchase. In fact the purchase would not have been possible without her professional input and management skills on the purchase. Thank you Rebecca!!

Elaine · 20 June 2021

Agent replied · 19 June 2024

Hi Elaine Thank you for the reply, that is so kind.

5/5

Google

Simply can’t recommend more highly! A huge and heartfelt thank you to the AMAZING #TeamBourne and their Farnham office. Humungous thank you to Adrian Cannon, Adam Pinfield, Rob Skuse, Lauren Girdleston and Louise Ayshford for their commitment, dedication, advice, support and help through what was a challenging ride! What a brilliant team. We met Adam Pinfield back in March 2019 when he came to our Farnham house to discuss marketing our property. From the get go, I was really impressed with their market credentials and felt very confident after meeting Adam that this was the team for the job! Adam helped us to secure the house we wanted to buy locally for which we are very grateful. He was really informative and so professional throughout the negotiations. We needed to sell our house in a challenging market (spring / summer 2019) and Adam got us under offer on the first day our house went onto the market. Sadly, our buyers fell through due to no fault of there’s or the team at the Bourne. The house went straight back onto the market and again it was under offer within a week with a second family with Adrian Cannon providing loads of fantastic support. This also did not work out due to a change in circumstance for this family. It was third time lucky and this time the lovely Lauren Girdleston managed to get our house swiftly back under offer within a week of it going back on the market. We then managed to exchange in less than four weeks. Impressive work Team Bourne! During this rollercoaster ride the Bourne managed to keep the whole chain moving forward and together. Thanks to Louise for pulling it all together at the end with the rest of the chain. Thanks to Adrian as he supported us throughout the whole process and always gave us really helpful advice and support. Special thanks also to Rob Skuse who was helped during the five months from start to finish. Rob is great to work with, always positive, honest, helpful and professional. Big thanks to Adam for helping us to secure the house we are buying! I’d really recommend Adam to anyone who wants to get their Farnham property sold. He’s a fantastic negotiator and I think he could probably sell ice to eskimos! Finally, a big thanks to the lovely Lauren who was the calming voice of our final sale. She’s such a delight to deal with and keeps both the seller and buyer happy! In a nutshell, if you have a house to sell in Farnham I can’t recommend them more highly. We’re so grateful to you all, thank you so much.

Tooting · 20 June 2020

5/5

Google

Maddie Kilpatrick has been exceptionally helpful with any queries that I have needed to be clarified.Would highly recommend Bourne Estate Agents in Farnham

Catherine · 23 September 2023

Agent replied · 19 June 2024

This is fantastic to hear, thank you very much! Kind Regards, Bourne Farnham

5/5

Google

The team at Bourne have made the letting process so easy, from viewing the property to moving in, it has been a pleasure speaking to Izzy who has been so helpful. I have rented through various agents in the area over the last few years and Bourne have been the nicest to deal with by far - thank you for making the process so stress free :)

Georgia · 22 December 2023

Agent replied · 19 June 2024

Thank you for your kind review Georgia, best wishes with your property!

5/5

Google

Hannah was a fanstatic agent. Super helpful and prompt, especially as moving during Covid is not the easiest! Had us moved in and settled in 3 weeks, couldn't be happier with the help and service she and the other agents at Bourne provided.

Elle · 20 June 2021

Agent replied · 19 June 2024

Dear Elle Thank you so much for the review, we really do appreciate it. Kind regards-Adrian

4/5

Google

Viewings we’re always punctual and fitted in with our schedule. Rebecca was outstanding throughout the whole process which went smoothly.

Georgina · 22 November 2023

Agent replied · 19 June 2024

Thank you so very much Georgina for the kind review

5/5

Google

I’ve recently had the pleasure of dealing with Maddie Kilpatrick at the Farnham Office of Bourne. She was professional and responsive with excellent customer service. I can highly recommend her capabilities. Thank you Maddie 🙂 …

Tracy · 20 June 2022

Agent replied · 19 June 2024

Thank you very much for your lovely feedback, from Maddie at Bourne Farnham

5/5

Google

Fantastic sales service. Rob was one of the nicest, most professional agents we met on our home hunting travels - he really eased the stress of buying a home. Great customer service, attentive, always upbeat and on-the-ball. Highly recommend and plan to use their services again in the future.

Rebecca · 21 June 2019

Agent replied · 19 June 2024

Hi Rebecca, thank you so much for taking the time to review Bourne. Rob and the team are delighted with your comments and are so pleased for you. You have a lovely house to enjoy. All the very best for the future-Adrian cannon

5/5

Google

Just wanted to say a big thank you to Rob Skuse and the team at Bourne's for managing the sale of our property so seamlessly. Professional and courteous at all times, provided a high level of service. We would highly recommend using Bourne's without any hesitation.

Elaine · 20 June 2020

Agent replied · 19 June 2024

Hi Elaine, many thanks indeed for your kind review, Rob and the team were delighted to help and get you moved. All the very best for the future.

5/5

Google

I have deal with Jacques Smit from Bourne's Property Maintenance team for a while, I have found that Jac has managed all the situations professionally in my property. He always reportv issue promptly and follows up issue of my property and also provide good detail of the issue. He also tries to help me to look for solution for issue too. It is a 5 Star from me about the service from Jac

Kaikan · 20 June 2023

Agent replied · 19 June 2024

Thank you for taking the time to leave this review, much appreciated

5/5

Google

Hannah you were amazing with the way how you kept on top of everything whilst ensuring everything was done to make the process of our move happen fast. You kept me updated and you went that extra mile to advice me where needed & helped me further with extra links to make my move smooth as possible. You were friendly & approachable and I would definitely return to you if I am ever to move homes again in the Farnham area. I would also like to state that, I went through many estate agencies during my search for the right type of home, But, I found Bourne estate agents of Farnham to be the best out of the lot. This opinion of mine, is based on their efficiency and approachable manner, over the phone as well as in person. Thank you for all your efforts in helping me succeed in finding our home. I would definitely recommend you to anyone.

Dilly · 21 June 2019

5/5

Trustpilot

Professional and efficient in selling house

Having contacted a number of estate agents I was impressed by the approach recommended by Bourne and the information provided to support their recommendation. They managed the process of getting the house on the market in a timely way and soon were handling a number of viewings. It was not long before an offer was made and together we were able to agree a fair price in line with their initial guidance. I recommend them and I would use them again.

Graeme · 29 October 2024

5/5

Google

We completed our sale with the Bourne Estate Agency. Adam Pinfield and his team were fantastic to deal with and gave a great service helping us through all the lumps and bumps of the process .PositiveResponsiveness, Quality, Professionalism, Value

Ian · 23 October 2021

Agent replied · 19 June 2024

Thank you so much for your kind review, we are delighted it finally got over the line!, all the very best for the future.

5/5

Trustpilot

My Experience Exceeded My Expectations

Bourne Estates Agents has five Departments (Sales, Lettings, Property Management, Contracts and Accounting) that I have working relationship with. All five departments have performed extremely well for me. My main day to day working relationship is with, Jenna Wills and Stephine Swainston of Lettings and Sarah Seton-Smith of Property Management. My family has a small portfolio of Buy to Let properties in Alton. My experience of working with all the named folks that I worked with on day to day basis and those in the background dealing with Sales, Accounts and Contracts has exceeded my expectations. All of them provide high quality of service, it almost feels like the service personalised.

Ashwin · 24 October 2024

5/5

Facebook

Bourne have been amazing. In particular Gemma Miller. She has been absolutely amazing and I’m certain we would have lost our sale and house if it wasn’t for her personally chasing and escalating matters. She knows the industry very well, an expert who you want in your corner. She will go the extra mile for her clients. I can’t thank Gemma and Bourne enough. Hands down best agent in Alton. Highly recommend.

Jennifer · 25 June 2021

5/5

Google

I have recently rented a property via Bourne and the whole process, from start to finish, has been very smooth and professional. I have dealt directly with Emily in the Farnham office who has been incredibly friendly and helpful. She has always replied to any queries very quickly. The lettings market seems particularly busy at the moment and a lot of agents seem to have forgotten the art of customer service - but not Bourne. I would definitely recommend them! Thanks again 😊PositiveResponsiveness, Professionalism

Katie · 26 August 2022

Agent replied · 19 June 2024

Thank you very much for your very kind review, we are delighted you have been happy with the whole process! All the best with your move, Bourne Farnham

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Questions about Bourne Estate Agents

Has Bourne Estate won any awards?

Yes. In The Trusted Agent 2026 awards: Bourne Estate, Farnham won Gold; Bourne Estate, Alton won Trusted Agent; Bourne Estate, Woking won Trusted Agent; Bourne Estate, Guildford won Trusted Agent.

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