Trusted Agent profile · Exeter, Devon

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Wilkinson Grant Exeter reviews

★★★★★ Excellent

417 reviews across 3 platforms

The Old City Library, 1 Castle Street, Exeter, Devon, EX4 3PT

Part of Wilkinson Grant, see every office.

Wilkinson Grant's office in Exeter, Devon, at The Old City Library, is rated 4.8 out of 5 across 417 reviews on three platforms, including 346 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

346

Reviews on Google

This office

Facebook logo

4.8 / 5

64

Reviews on Facebook

This office

View Agents logo

5.0 / 5

7

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Wilkinson Grant Exeter

Wilkinson Grant & Company have long been recognised as one of the West Country's leading independent Estate Agencies. We know that our business is as much about the people we serve and the community we work in, as the properties we sell or let and we strive to provide a very personal service tailored to each individual client. With offices in both Exeter City Centre and Topsham, our front-line staff have over 200 years combined experience in the local property market, and work closely with our respected team of Mortgage Advisors, Surveyors and Land & Development specialists to provide a complete property service.

Awards

The Trusted Agent 2026 results for Wilkinson Grant, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Exeter office, from every platform, shown as written. First names only.

5/5

Google

They were helpful to get us a home without credit history troubles! The agents: Kayley and Ria were very dedicated to their jobs and was communicating with us frequently to get all paperwork done. They were really helpful! That's the level of competency I expected from everyone and they nailed it! Our story: Kayley shown us a house, it was too small for us so we told her immediately and then she ask for our budget and said " I have other property to show. It's not yet ready but if you are interested, I can show it". We made arrangements, saw it, accepted it and boom, paperwork started. This was after we have visited many agencies without a call back, seen many houses but we're rejected because we didn't have credit score history. Wilkinson was different! It was straight forward. We told them our status and they really did help as we had a guarantor! I appreciate their work! We however feel our rent is 200-250 pounds more expensive especially when the materials of the interiors are weak and cheap! But we opted for this because other agent won't even accept us without credit score! Will definitely contact Wilkinson for the next house! We were so pleased with their services. It's couldn't be better!

Mimi · 30 September 2021

5/5

Google

Gemma Neale at WG has been an absolute pleasure to deal with in our search for a new home. Would highly recommend her professional yet warm and personal approach. Very positive experience and great to have met such a nice person!

Sarah · 13 September 2022

Agent replied

What a lovely review, thank you so much Sarah. It really was a pleasure to meet with you and your husband recently. I wish you all the very best with your purchase and I hope our paths meet again one day. Gemma

5/5

Google

We have loved working with the team at Wilkinson Grant - they have been helpful, friendly and a joy to communicate with. Sydney, Nick and Kevin especially! Thank you for helping us find our dream home!

Murphy · 5 March 2023

Agent replied

Thank you, Murphy. It’s been a pleasure to help you buy your dream home and through the sale. Enjoy your new home.

5/5

Google

We first engaged Wilkinson Grant some three years ago to find a tenant for our one bed let property. They took a great deal of trouble in matching tenant to landlord and property. The tenant they identified for us has now sadly left to buy their own house. We had no hesitation in asking Wilkinson Grant to find the next tenant. Very quickly Kayley Stoneman of WG produced a shortlist of three tenants, allowing us to make the final choice. Kayley was extremely attentive and professional - the property was empty for a very short time leaving us just enough time to decorate it between tenants! Kayley was not always available to speak to but what I liked about WG was that there was always someone in the organisation who knew enough about my situation to answer a query.PositiveResponsiveness, Quality, Professionalism, Value

Peter · 27 August 2021

5/5

Google

Have used Wilkinson Grant twice as letting agent for my flat while living away. If you have moved out of your home and are renting it while working away. you want to leave it in safe hands. Have always found them interested, prompt, efficient and friendly, and are always reassuring and professional and a safe pair of hands, and highly recommend.

Ian · 5 August 2024

Agent replied · 26 August 2024

Thank you Ian very much appreciated.

5/5

Google

If you want to buy or sell a house then this is the team to do it! Right from the start of the process with fantastic advice from Giles on how to present our house for sale, through to the end of what was for us a very stressful sale, the advice and information given was fantastic. A very special thanks to Helena who kept us well informed and provided us with very professional support and advice (she has the patience of a saint when dealing with a grumpy old man!) Thanks for all you did for us Wilkinson Grant team.PositiveResponsiveness, Quality, Professionalism, Value

Nigel · 22 June 2021

5/5

Google

Professional, efficient and extremely helpful, Kate King was simply amazing to work with. Her ability to negotiate obstacles along the way with great determination in order to achieve a happy conclusion for all is second to none. She is friendly, focused and conscientious and I would highly recommend her.

Sue · 26 March 2021

Agent replied · 26 August 2023

Thank you Sue for your review, so pleased everything worked out well in the end and everyone was able to move in the timeframe requested.

5/5

Facebook

Delighted we chose the established well known local Estate Agents WILKINSON Grant to sell our house Realised the agreed price and James Mold worked hard on our behalf both before and after the sale Thank you Great support too from all the terrific team at the office Moving tomorrow with huge thanks to the WG Team

Jeff · 28 June 2018

Agent replied

Thanks for your lovely review Jeff, good luck with the move tomorrow!

5/5

Facebook

Hannah is amazing! She is professional, friendly and helpful! We have just moved into our first rented home and the process was so quick and easy, completely stress free! Thank you so much everybody at Wilkinson grant for doing a fantastic job!

Lauren · 3 May 2022

Agent replied · 24 June 2026

Thank you Lauren, it was a pleasure to deal with yourself and Chris I hope your very happy in your new home together! Thanks Hannah

5/5

Facebook

Hannah is amazing! She is professional, friendly and helpful! We have just moved into our first rented home and the process was so quick and easy, completely stress free! Thank you so much everybody at Wilkinson grant for doing a fantastic job!

Lauren'victoria · 3 May 2022

Agent replied · 24 June 2023

Thank you Lauren, it was a pleasure to deal with yourself and Chris I hope your very happy in your new home together! Thanks Hannah

5/5

Google

I have always found Wilkinson Grant & Co to be a very professional and helpful company, whenever I have worked with them. Their quality and standard, enable them to stand out from the rest and any project is dealt with seamlessly and with care. I look forward to continue using this incredibly reputable estate agents, knowing I’m in safe hands.

James · 27 July 2024

Agent replied · 26 August 2024

It is always a pleasure dealing with you.

5/5

Google

Hello, Wilkinson Grant & Co were very kind to help us find a place to live for my family. The staff were very friendly and helpful with the viewing of the house and with all the necessary paperwork for renting. I highly recommend this real estate agency to everyone. Thank you very much Wilkinson Grant & Co for your help!

Виктория · 27 July 2024

Agent replied · 26 August 2024

Thank you for your kind comments

5/5

Google

Our viewing of a house in Bishopsteignton was very professionally arranged and carried out. Gemma was well prepared to answer our queries and was most enthusiastic about the property and knowledgeable about the location. A very positive experience.

Jude · 13 October 2022

Agent replied

Thank you for your lovely review Jude. It was a pleasure to meet with you and your husband and I really do hope our paths cross again in the near future. Gemma

5/5

Google

Giles, Helena and team provided an outstanding, friendly and professional service. We found the team very helpful. We mainly dealt with Giles who provided an excellent service right from the initial viewing all the way to completion.PositiveResponsiveness, Quality, Professionalism, Value

Denis · 22 June 2022

Agent replied · 21 June 2024

Thank you very much, I am so glad we finally got there. Hope you are all settling in nicely and have lots of new memories with the new addition! All the best. Helena

5/5

Facebook

I've bought and sold two properties with Wilkinson Grant and their service and staff have been excellent. I'd definitely recommend them and use them again. Very professional, hassle free, quick sales. Thank you to the Exeter Team, in particular Giles, Hannah and Kate for all your help.

Rachel · 3 May 2021

Agent replied

Thank you for your kind words, Rachel. We’re so pleased that you’ve had a good experience with Wilkinson Grant and would love to hear from you again in future!

5/5

Google

I have been working with Wilkinson Grant for over 4 years and they have looked after 3 properties for me. Always excellent on selection of tenants, they are also thorough and diligent in managing any issues arising with the properties. …

Paul · 13 April 2025

Agent replied · 21 June 2024

Thanks Paul for your lovely review.

5/5

Google

Lisa and Lauren and the Team guided us through one of the most stressful times in ones life. Sound advice all the way through our sale and purchase from presentation to negotiation, all our many questions and concerns were answered and we were constantly being updated along the way. Couldn’t do better than Wilkinson Grant. Thank you all.

Philip · 29 July 2024

Agent replied · 26 August 2024

Thank you for your lovely review Mr Bolton, it was a pleasure to have helped you both with your move (again!). We wish you the best in your new home.

5/5

Google

I have used Wilkinson Grant for a number of years now. The person I generally go to is Sonya Cross as I find her very approachable and easy to deal with. She also has great communication skills and nothing is ever too much trouble. I would definitely recommend WG and Sonya for an all round easy experience.

Guy · 27 July 2024

Agent replied · 26 August 2024

It is very kind of you to leave me a review, thank you

5/5

Google

We are renting a property managed by Wilkinson. Their renting service is very professional with many information provided. Kayley was showing us around the property and is very nice and helpful. Overall, a good renting experience with Wilkinson.PositiveResponsiveness, Quality, Professionalism, Value

Shuhang · 27 August 2021

Agent replied

Thank you for the great review. We are glad you had a good experience with us. Best wishes, Kayley

5/5

Google

Brilliant supportive service from Gemma from sale to completion. Providing good communication betwern all stakeholders and overcoming issues with humour, integrity and going above and beyond with any running around needed to keep things on track.

Clare · 16 May 2022

Agent replied

Thank you for your kind words Clare. It was a pleasure to deal with you and your brother during both recent property sales. I wish you both all the best for the future. Gemma

5/5

Google

We had a great experience buying our home through Gemma. We found her really personable. Very responsive and understanding. We felt she had our interests at heart throughout. A real joy to deal with.PositiveResponsiveness, Professionalism

Vikki · 22 June 2022

Agent replied · 21 June 2024

Thank you for such a kind review. You were lovely to deal with and I wish you many happy years in your new home. Gemma

5/5

Google

Wilkinson and Grant recently let out my property for me. The whole team were brilliant. They handled the viewings well and the whole process went smoothly from start to finish. I dealt with Zoe and Hannah from the Lettings department and they were so friendly and helpful. I would definitely recommend them to rent out a property.

Nathan · 10 June 2023

5/5

Google

Great experience with Wilkinson Grant. Probably the best communication we’ve ever had from an estate agent thanks to Gemma Neale! She kept us in close contact with the seller throughout, which made everything so much easier. Would definitely recommend her!PositiveResponsiveness, Professionalism

Louise · 22 June 2021

Agent replied · 21 June 2024

Thank you so much for your kind words. You really were a pleasure to deal with from start to finish.

1/5

Google

Dyer customer service once sale had gone through. A real shame as were charming and lovely until transaction was complete. Then suddenly turned into extremely minipulative and rude individuals. They had missel properties (according to regulations). They upsell new builds which are no where near the quality they advertise and verbally sell to you on viewings. ‘All the bells and whistles,’ ‘A respected developer,’ ‘A few finishing touches will be made,’ ‘Top quality finish in every room,’ - to quote Dan Wilkinson from Exeter. Don’t believe it. It’s just spiel. My dealings with the company has been nothing but extremely frustrating; all forms of communication was NEVER responded to across nearly 3 months. We had to resort to meeting with the M.D. - Roger Wilkinson- to sort the problems to whom I give credit to. I would strongly not recommend buying a new-build through this company. Don’t be fooled by the spiel they give you.

Victoria · 13 February 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Wilkinson Grant Exeter

How many reviews does Wilkinson Grant Exeter have?

Wilkinson Grant's Exeter office has 417 reviews across three platforms: 346 on Google, 64 on Facebook, 7 on View Agents.

What is Wilkinson Grant Exeter's rating?

Wilkinson Grant Exeter is rated 4.8 out of 5 across all 417 reviews, and 4.8 out of 5 on Google from 346 reviews.

What do tenants say about Wilkinson Grant Exeter?

6 reviews from tenants, rated 5.0 out of 5 on average. For example, Mikw wrote: "Just a festive note to thank the letting team at Wilkinson Grant Exeter store. All of their team in particular Hannah has been so helpful in resolving small ..."

Has Wilkinson Grant won any awards?

Yes. In The Trusted Agent 2026 awards: Wilkinson Grant, Exeter won Trusted Agent.

Where is Wilkinson Grant's Exeter office?

Wilkinson Grant Exeter, The Old City Library, 1 Castle Street, Exeter, Devon, EX4 3PT.

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