Wilkinson Grant reviews

★★★★★ 5/5

Google

We’ve had a great experience with this letting agent. As new landlords, we really appreciated the time they took to get to know us and understand what we needed. They were very patient in explaining the process, answering all of our questions clearly, and making sure we felt confident every step of the way. Communication has been excellent throughout, it’s always easy to get hold of someone, and they are consistently professional and helpful. They’ve also been very proactive in dealing with any minor issues raised by tenants, handling everything quickly and efficiently. Thank you, Hannah and Megan. Overall, the service has been reliable, professional, and supportive. We would highly recommend them to anyone looking for a trustworthy letting agent.

C · 13 March 2026

★★★★★ 5/5

Google

I should like to praise Wilkinson Grant & Co for their customer service in the last few days during my search for rented accommodation. They have been amazing with their professionalism and work ethic that I have not experienced elsewhere. Sara demonstrated this when showing me over an Apartment in Exmouth this afternoon. She gave me as much time as I needed to view the accommodation on offer, was courteous, friendly, helpful and knowledgeable. Sara explained all that I needed to know with great clarity and expressed an offer to help further in my search for a suitable flat for my sister. Thank you. Highly Recommended.

Gerry · 22 June 2026

★★★★★ 5/5

Google

Apologies for such a late review, but I’ve been unwell. We received excellent service from Mia that ensured we secured the Avia property without any problems arising as the agreement was put in place ‘sight unseen’. We are happy we decided to make the moved from Hampshire to Devon. Mia was brilliant, professional, warm and friendly and very efficient and we are sorry that we are not dealing with her going forward. Kind regards Kerry & Russell lafford Avia Station Road Yroford

Kerry · 13 February 2026

★★★★★ 5/5

Google

I currently let my property through Wilkinson Grant and have had a really positive experience with them. The team have been consistently professional, approachable, and easy to deal with. They’ve made the whole process of letting and managing my property feel straightforward and stress-free. Communication has been great throughout, and any questions or issues I’ve had have always been handled quickly and efficiently. We have a fantastic tenant in the property and I'm grateful to Wilkinson and Grant. It’s reassuring to know my property is in safe hands, and I feel confident in the service they provide. I wouldn’t hesitate to recommend Wilkinson Grant to other landlords.

Ione · 22 May 2026

★★★★★ 5/5

Google

Sara was so kind and helpful, always trying to meet my rental needs and think outside of the box! 100% recommend her to help you resolve your rental needs!

Nathalie · 22 May 2026

★★★★★ 5/5

Google

When our house purchase unexpectedly fell through, we suddenly needed a rental property very quickly. With two dogs, we weren’t sure it would be possible, yet Mia and the team at WG went out of their way to help us. Within just three days they had found us a suitable home, completed all the checks, and agreed a moving date. Through all my moments of panic, Mia and the team stayed calm, kind, and reassuring, which made a stressful situation so much easier. We’re very grateful for their support and professionalism.

Alison · 1 November 2025

★★★★★ 3/5

Google

We bought our current house through them. They surely have a good portfolio of properties, and their administration was ok. However, while we understand that estate agents are paid by the seller and primarily represent the seller’s interests, some aspects of their communication and behavior during the process were not ideal and added unnecessary stress. Overall, parts of the process could have been handled more transparently.

Andrea · 22 June 2026

★★★★★ 5/5

Google

The warmth, sincerity and kindness that we have experienced while working with Hannah and Leah has been up there among the best customer service experiences we've had in Exeter. The whole process, from beginning to end, has been so smooth and relaxed, and in my opinion, providing such an experience takes a lot of hard work and genuine care for people - your own and your customers. I'm very, very happy with my experience with Wilkinson Grant, and would wholeheartedly recommend them to everyone.

Dr · 2 October 2025

★★★★★ 5/5

Google

The team at Wilkinson Grant & Co have been brilliant with my flat hunting experience. There was excellent and clear communication and Zoe and Hannah have been very responsive to my requests and supported me well throughout this process. I also love the outsourcing of the moving im process to help with any broadband or utility bills arrangements, and their use of a third party app to report any maintenance issues with the flat. Very well organised and experienced professionals in this field. Thank you team!

Evita · 27 July 2024

★★★★★ 5/5

Google

I have had the pleasure of working with Sonya Cross from Wilkinson Grant on numerous occasions. I can confidently say she is exceptional at what she does. Sonya consistently goes above and beyond to ensure everything runs smoothly, demonstrating professionalism, efficiency, and a keen understanding of her clients' needs. Her attention to detail and commitment to excellence make every project seamless. Sonya’s ability to coordinate and communicate effectively is truly impressive, and she has a remarkable knack for making even the most complex tasks seem manageable. It's clear that Sonya genuinely cares about the quality of her work and the satisfaction of her clients. Working with her is always a positive experience, and I can't recommend her highly enough. Thank you Sonya and your team for your outstanding support and dedication.

Connor · 27 July 2024

★★★★★ 5/5

Google

I have had two rental properties under the management of Wilkinson Grant for many, many years. I hold them in high regard and I must state this is mainly down to the efficiency of Sonya Cross,my main contact within the organisation, who handles any potential problems that may arise in the most positive fashion without any fuss or complaint. I would heartily recommend Sonya to any landlord seeking property management. She takes the pain out of letting properties!

Adrian · 27 July 2024

★★★★★ 5/5

Google

I think we spoke to most of the excellent staff at the Exeter office at some point, but Dan and Kate were superb throughout as our main points of contact. From the initial marketing, through the very complicated conveyancing and financial headaches (my fault), to collecting the keys, there was nothing but professionalism, great advice and experience, approachability, confidence, patience and support. Thank you so much for bearing with us and making our dreams come true!

Charles · 27 July 2024

★★★★★ 5/5

Google

Sara and the team were friendly and made the whole move feel smooth and hassle-free.

Tom · 22 May 2026

★★★★★ 5/5

Google

Ever wondered if there was more to the management fee than just finding new tenants and all that .... well yes there is!! A delivery driver collided with the garage to a property and admitted it in writing. Sonya has been battling with an insurance company for over 3montths getting them to pay up and she has succeeded after numerous phone calls and emails. Even working late at night to seek answering queries. She has certainly earned 5stars. Than you

WAYNE · 14 March 2024

★★★★★ 5/5

Google

We chose Wilkinson Grant to sell our house because we were impressed with Gemma Neale’s manner and professionalism. She gave us very good initial advice, guided us through the selling process, dealt with viewings and kept us well informed throughout. Kate and Amy also played their part in making the experience as stress free as possible. The service we received went over and above that of other Estate Agents we have dealt with in the past. A big thank you to them all. We would recommend Wilkinson Grant’s Exeter Office team to any one wanting to sell their property.

Nello · 26 November 2023

★★★★★ 5/5

Google

Right from the first moment we met her, Gemma was friendly, open and honest, and full of enthusiasm for how she would help us sell our house. She kept us well informed at every turn. She was great at communication, answering every single message/telephone/query always being upbeat and helpful in a way that made us feel she really cared about doing the best for us. Our sale took over a year to complete, with many ups and downs, but she was always there, keeping in touch and supporting our cause. Thank you Gemma.

Stuart · 26 November 2023

★★★★★ 5/5

Google

Mia is very lovely and friendly. The whole team are efficient, have clear communication and the process of paying our deposit and receiving documents to sign was very easy. It was such a relief to have a proficient and productive team helping us. Thank you all so much, Connor & Greg

Connor · 13 February 2026

★★★★★ 5/5

Google

Wilkinson Grant were very professional and put my mind at ease throughout the period of managing my property. Sonja was quick to respond to queries, provide advice and the rest of the team ensured any work required was carried out quickly whilst looking after the tenants.

Helen · 13 April 2025

★★★★★ 5/5

Google

Great service from all of the team, especially Sara who always made herself available and ‘went the extra mile’. Would definitely recommend.

MikeW332 · 18 August 2026

★★★★★ 5/5

Google

Leah was absolutely fantastic from start to finish, we had a couple of viewings at different properties with no luck before finally being accepted at renting our dream home, all thanks to her help! We appreciate it so much, thank you Leah & the team!

Portia · 13 April 2025

★★★★★ 5/5

Google

As a first time mover, I couldn’t have had a better experience. Mia was fantastic, kept me up to date with everything going on and was punctual when it came to replying to any questions or queries I had. I would highly recommend Wilkinson & Grant to anyone looking to move.

Megan · 24 December 2025

★★★★★ 5/5

Google

Wilkinson Grant in Exeter has been managing and leasing our flat in for the past several years. Sonya Cross who looks after our property does a great job -- responsible, responsive, good communicator and always ready to help sort out any issues with a "can do" positive attitude. I am very happy to recommend Sonya's services - huge thanks to her!

Peri · 27 July 2024

★★★★★ 5/5

Google

Great firm, and very helpful - would thoroughly recommend. I was in contact with Zoe Luxton and Hannah Blowey throughout the process of renting my flat out. They were incredibly professional and helpful throughout. They made the whole process very straightforward and easy for me. Thank you very much both, and all at Wilkinson Grant.PositiveResponsiveness, Quality, Professionalism, Value

Ben · 27 July 2024

★★★★★ 5/5

Google

Gemma receives my personal “Agent of the Year ’23” award for being one of the most amiable, always immediately helpful for info, knowledgeable of area and naturally warm encouraging agents I have met. For myself, an agent can make or break a viewing experience as the bridging liaison and catalyst between all parties over such an important matter. It is a skill that many do not take seriously - are to flippant, too bullish, impatient, uninformed, assuming etc etc. Gemma is very natural at her role without it ever appearing like a chore. It was a pleasure to meet you. I wish you well.

Steven · 5 March 2023