Trusted Agent profile · Exeter, Devon

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Wilkinson Grant Exeter reviews

★★★★★ Excellent

417 reviews across 3 platforms

The Old City Library, 1 Castle Street, Exeter, Devon, EX4 3PT

Part of Wilkinson Grant, see every office.

Wilkinson Grant's office in Exeter, Devon, at The Old City Library, is rated 4.8 out of 5 across 417 reviews on three platforms, including 346 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

346

Reviews on Google

This office

Facebook logo

4.8 / 5

64

Reviews on Facebook

This office

View Agents logo

5.0 / 5

7

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Wilkinson Grant Exeter

Wilkinson Grant & Company have long been recognised as one of the West Country's leading independent Estate Agencies. We know that our business is as much about the people we serve and the community we work in, as the properties we sell or let and we strive to provide a very personal service tailored to each individual client. With offices in both Exeter City Centre and Topsham, our front-line staff have over 200 years combined experience in the local property market, and work closely with our respected team of Mortgage Advisors, Surveyors and Land & Development specialists to provide a complete property service.

Awards

The Trusted Agent 2026 results for Wilkinson Grant, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Exeter office, from every platform, shown as written. First names only.

5/5

Google

Recently purchased a property through WG in Exeter (the selling agent was Giles Hann). The market was very busy and it was a much sought after property. Giles made the process totally transparent and was responsive and honest throughout the transaction. I would have no hesitation in recommending Giles and WG, and if we ever sell, he would be my first call.PositiveResponsiveness, Quality, Professionalism

Jol · 27 August 2021

Agent replied

Thank you Jol, you were a pleasure to deal with and really pleased you managed to move into the area with your family. See you at the Chiefs for the next game! Giles

5/5

Google

A truly professional fantastic service - Tess and Kayley were informative, efficient, thorough and went to many lengths to solve various issues that were difficult for me to attend to being away from Exeter. Excellent communication, very responsive. Tenant found same day as viewings. Have used several agents in the past and never been as impressed. Can highly recommend Wilkinson Grant.PositiveResponsiveness, Quality, Professionalism, Value

Camilla · 27 August 2021

Agent replied

Thank you for taking the time to leave us a review. You were a pleasure to deal with, Camilla. Many thanks, Kayley

5/5

Google

The team at WG were great when dealing with our house sale. Leah and Giles were quick to arrange the photos and details for the house. Nick was excellent at managing the open house, he arrived early for us to give him a tour and talk him through the features of the proeprty. Finally Kate was great at keeping us updated with the progression of the sale and was very good at keeping on top of the purchasing solicitor to try and keep the sale moving forward. Very happy with the whole team and will be using their services to help find our next house! Best agents in Exeter for sure.PositiveResponsiveness, Quality, Professionalism, Value

Heledd · 22 June 2023

5/5

Google

Cant recommend Wilkinson Grant enough. Gemma Neale was great from start to finish keeping us fully updated throughout from viewings to completion. We felt Gemma went above and beyond to keep our sale moving forward, helping manage the chain and liaising with all solicitors. With all the stress that comes from any house sale the service we experienced was greatly appreciated and very much recommend.

Katrina · 6 April 2021

Agent replied

Thank you so much for your lovely choice of words and for putting your faith in me to manage your sale. You were a pleasure to deal with.

5/5

Google

Fantastic service. The listing of our property was professional & accurate, and highlighted the unique aspects of the house. A member of staff showed prospective buyers round the house. The pricing was pitched at the perfect price and Wilkinson Grant undertook all negotiations. Throughout the selling process Wilkinson Grant liaised with the company building our home. I would not hesitate in recommending Wilkinson Grant. A special thank you to James Mold who took the lead on our sale.

Jennifer · 22 July 2023

5/5

Google

We bought and sold through WG and we were very pleased with the service we received. On the sale side Kevin Luxton and the whole team were very professional and kept us informed at every stage of the transaction. Nick and Mark carried out most of the viewings and provided us with plenty of feedback which is very important for vendors. We purchased a property through the new homes division and again we were very pleased with the service we received. Kayley Stoneman was very helpful and patient! She went the extra mile and put herself out to try and accommodate our numerous requests! We would have no hesitation in recommending Wilkinson Grant. Stephen and Chris Patterson

Stephen · 27 May 2023

5/5

Facebook

Fantastic service. The listing of our property was professional & accurate, and highlighted the unique aspects of the house. A member of staff showed prospective buyers round the house. The pricing was pitched at the perfect price and Wilkinson Grant undertook all negotiations. Throughout the selling process Wilkinson Grant liaised with the company building our home. I would not hesitate in recommending Wilkinson Grant. A special thank you to James Mold who took the lead on our sale.

Jenny · 19 July 2023

5/5

Google

Have just finished a 23 month tenancy through Wilkinson Grant. I dealt with Sonya throughout the whole time, she was very efficient, friendly and helpful on every occasion. It was always a pleasure to contact her. Thank you

Aimee · 25 January 2024

Agent replied · 26 August 2024

It is always a pleasure dealing with you.

5/5

Google

Thank you Zoe from Wilkinson Grant Exeter for helping Beth and I find a lovely place to move into and make our home. Positive , friendly and helpful! Thank you for all the support during the move in process!

James · 26 December 2023

Agent replied · 24 February 2024

Thank you for the lovely review James, we wish you all the very best!

5/5

Google

I have been with WG Exeter 2 years now. They do more than work for you; they work with you, to understand your needs, concerns and provide sound advice in a complex environment. Not only researching and recommending good tenants but also being diligent, expeditious and professional in managing the demands and statutory requirements for landlords/tenants but as importantly, the needs of the tenants for what is their home. WG have been and are, exceptional.

Shaun · 27 July 2024

Agent replied · 26 August 2024

Thank you for your kind comments

5/5

Google

I had a fantastic service from Wilkinson and Grant, Exeter. Especially Helena Gates who truly understood the type of property we were looking for and worked ‘above and beyond’ to match us with our new home. They provided a service that felt more personal than other agents I interacted with and I wouldn’t hesitate in recommending them.

Louise · 16 April 2022

Agent replied

Thank you very much for your lovely review! We cannot wait to get you moved into your new home to start your next adventure! Best wishes, Helena

5/5

Google

Was a hard move! From the very start Gemma Neal and Kate King kept us informed of the progress, replied swiftly to any queries we had or chased up for answers to our questions. The professionalism and thoroughness of the work carried out ensured that no surprises came about. We felt looked after the whole time and without these two I'm sure my teddy throwing would have been uncontrollable. 100% recommend and if we ever sell would be our first call.

Carl · 26 March 2023

5/5

Google

Sonya has been fantastic with our rental property. She always replies promptly to our requests and keeps us up to date with the progress. Thank you!

Delfina · 5 August 2024

Agent replied · 26 August 2024

Thank you Delfina, we very much enjoy working with you.

5/5

Google

Gemma Neale is very professional, personable and has a great sense of humour. She was an absolute pleasure to have as my estate agent. She went over and above of what can be expected of an estate agent. As a first time seller her kindness and understanding made a stressful process much easier.

Steve · 13 September 2022

Agent replied

Well what a wonderful review Steve, thank you so much. You were a delight to deal with from start to finish and your level of humour along the way certainly made it an even more enjoyable experience. Gemma

5/5

Google

Gemma Neale supported us throughout the buying process. Gemma kept each party fully informed of the process and what was happening. Gemma facilitated the last steps by moving important signed documents and ensuring that every thing was in place. Wilkins Grant and Company enabled us to purchase our dream home without any stress or complications. Thank you.

Valerie · 12 March 2022

Agent replied

Thank you so much for your lovely review Valerie. You were super easy to deal with throughout the process. I look forward to bumping into you in the village very soon. Kind regards Gemma.

5/5

Google

I have been working closely with Zoe who has been assisting me with virtual viewings of propeties. Zoe has been so helpful navigating the various viewings, professional in her approach, efficient in answering emails and genuinely wanted to help. Her customer service skils are excellent, any area in which many companies fail. Zoe is an asset to Wilkinson Grant and has been a pleasure to deal with. Working with Zoe has been a very refreshing experience.

Sarah · 1 July 2023

5/5

Google

Having moved down to Devon from Kent we needed support, kindness & patience in finding the right property to rent before buying our own home..Wilkinson Grant provided that and this was mainly due to Kayley Stoneman our agent. Kayley was supportive every step of the way and nothing seemed to much effort. Thank you all again. Regards Bev & Andy Collins.

Bev · 24 June 2021

Agent replied · 24 June 2023

Thank you for the lovely review. We are glad your move went smoothly, all the best.

5/5

Google

I am on my second tenancy renting with Wilkinson & Co and the team has always been great, both before the start of the tenancy and in dealing with property maintenance, questions and issues. They have always taken action very quickly when …

Cecilia · 22 August 2025

Agent replied · 24 October 2024

Thank you for your kind words Cecilia. We hope you enjoy your new home!

5/5

Facebook

The team at WG were great when dealing with our house sale. Leah and Giles were quick to arrange the photos and details for the house. Nick was excellent at managing the open house, he arrived early for us to give him a tour and talk him through the features of the proeprty. Finally Kate was great at keeping us updated with the progression of the sale and was very good at keeping on top of the purchasing solicitor to try and keep the sale moving forward. Very happy with the whole team and will be using their services to help find our next house! Best agents in Exeter for sure.

Heledd · 13 January 2023

5/5

Google

Daniel Radford and his team at Wilkinson Grant did an excellent and professional job of selling a property in Exeter. They obtained a sensible price in a falling property market. I was acting as an executor of an estate.

Michael · 28 September 2023

Agent replied · 24 February 2024

Thank you for your positive review. It has been our absolute pleasure.

5/5

Google

Looking for a house at a distance is never easy but before travelling any distance it was good to get further details on the property to avoid a wasted trip. We found Gemma Neale very informative and professional and she met us to view and answer all of our questions in a very transparent and friendly manner.PositiveResponsiveness, Professionalism

Sam · 27 August 2021

Agent replied

Thank you so much for your kindly worded review Sam. It was lovely to deal with you and hopefully our paths will meet again in the near future.

5/5

Google

Being a home owner for 35 years in the same London home and then relocating and entering the rental market was an incredibly stressful and emotional time. I soon learnt that the personal, human touch in the rental market was rare. I have worked in the sales and customer services sectors all of my life and hated this modern day attitude. Wilkinson Grant's wonderful Exeter team restored my faith in estate agents. They worked as a team and always answered the phone. They, with the help of my local daughter (I was in London) found me a perfect home and ALL of them helped me get through the complex (well- to me it was complex) rental and referencing processes. Sonja, Hannah, Victoria in particular helped me get safely and happily to the end. Excellent AFTER SALES - this is the proof of an excellent company. Wilkinson Grant have it right. I had a few concerns once I moved in and the relevant professionals were organised immediately and attended in the same week to sort these out. Sonja and the maintenance team were great. They have a myriad of efficient online ways to manage such issues but for me that was overwhelming and once again talking/emailing the team was my preferred way of interacting. They never made me feel I was doing anything wrong in calling. All in all I cannot recommend the Exeter Lettings Team more highly.

Sally · 12 December 2022

5/5

Facebook

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Hellen · 9 December 2022

5/5

Facebook

Big thanks to Mrs. JANET MCNOWN one of the best binary options managers who have the best strategies and signals that can help you win every time you trade. Before meeting her I was scammed several times and I lost $2000 to 2 different managers who claimed they are real but turn into monsters the moment I fund my trading account. but today I'm so grateful to Mrs. JANET MCNOWN for coming to my rescue. I posted this to those who are already given up on binary and Forex options and to the newbies to take advice and be saved. If you contact her, tell her I referred you to her so that I will have my referring bonus. you can contact her via;WhatsApp:+1(646)-801-8765Email:janetmcnowncrypto@gmail.com

Hellen · 9 December 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Wilkinson Grant Exeter

How many reviews does Wilkinson Grant Exeter have?

Wilkinson Grant's Exeter office has 417 reviews across three platforms: 346 on Google, 64 on Facebook, 7 on View Agents.

What is Wilkinson Grant Exeter's rating?

Wilkinson Grant Exeter is rated 4.8 out of 5 across all 417 reviews, and 4.8 out of 5 on Google from 346 reviews.

What do tenants say about Wilkinson Grant Exeter?

6 reviews from tenants, rated 5.0 out of 5 on average. For example, Mikw wrote: "Just a festive note to thank the letting team at Wilkinson Grant Exeter store. All of their team in particular Hannah has been so helpful in resolving small ..."

Has Wilkinson Grant won any awards?

Yes. In The Trusted Agent 2026 awards: Wilkinson Grant, Exeter won Trusted Agent.

Where is Wilkinson Grant's Exeter office?

Wilkinson Grant Exeter, The Old City Library, 1 Castle Street, Exeter, Devon, EX4 3PT.

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