Trusted Agent profile · Exeter, Devon

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Wilkinson Grant Exeter reviews

★★★★★ Excellent

417 reviews across 3 platforms

The Old City Library, 1 Castle Street, Exeter, Devon, EX4 3PT

Part of Wilkinson Grant, see every office.

Wilkinson Grant's office in Exeter, Devon, at The Old City Library, is rated 4.8 out of 5 across 417 reviews on three platforms, including 346 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.8 / 5

346

Reviews on Google

This office

Facebook logo

4.8 / 5

64

Reviews on Facebook

This office

View Agents logo

5.0 / 5

7

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Wilkinson Grant Exeter

Wilkinson Grant & Company have long been recognised as one of the West Country's leading independent Estate Agencies. We know that our business is as much about the people we serve and the community we work in, as the properties we sell or let and we strive to provide a very personal service tailored to each individual client. With offices in both Exeter City Centre and Topsham, our front-line staff have over 200 years combined experience in the local property market, and work closely with our respected team of Mortgage Advisors, Surveyors and Land & Development specialists to provide a complete property service.

Awards

The Trusted Agent 2026 results for Wilkinson Grant, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Exeter office, from every platform, shown as written. First names only.

5/5

Google

Good Communication & Efficient For months looking at properties and not quite what we like it but also the way other estate agents try to sell a product in the market where the price doesn’t match the property, when we came across Wilkinson Grant we saw good properties but the customer service was more professional and communication was key. We had lucky to have Kayley (Lettings Negotiator) to help us on the process, in two weeks we managed to move with Christmas and holidays and time limited we moved on the 31st. I can’t thank enough, as to start the New Year in a new house. I highly recommend this Estate Agent as very professional, excellent customer service and apart from Kayley we had Ria (Lettings Administrator) wish assist with Kayley in the process.PositiveResponsiveness, Professionalism

David · 22 June 2021

Agent replied · 21 June 2024

Thank you so much David for the wonderful review. We are glad we managed to get you in before the new year. We hope you make lots of happy memories in your new home. Many thanks, Kayley

5/5

Google

When we chose to move to Devon several years ago, our purchase was with Wilkinson Grant who we found to be very helpful and instrumental in our success. So when we came to sell, we had no hesitancy engaging them again although we did interview other agencies. What has been primary in the service that Wilkinson Grant offer is their personal consideration, attention to detail, and responsiveness for advice and consultation at all times. In these roller coaster times, they have been determined to see a successful and positive conclusion. We are already recommending their services to our neighbours and others we know!!!PositiveResponsiveness, Professionalism

Debra · 22 June 2021

Agent replied · 21 June 2024

Thank you for your lovely review Debra and for already putting in a good word with your neighbours. Wishing you all the very best, Tom and Jenny.

5/5

Google

Hannah and all the team did a fantastic job They made the whole rental process very easy for me to find the right property and the move in seamless Thank you

Nick · 26 August 2021

Agent replied · 24 June 2023

Thank you Nick for your review, I am glad we could have helped with your move. Thanks, Hannah

5/5

Facebook

H i g l y R e c o m m e n d e d L e t t i n g A g e n t!Excellent service from the Lettings Team - Exeter (Ria and Kayley)! Thank you very much for all your help and services rendered to us during the term of our tenancy. The quality of service you provided from the start is unparalleled, all staff are helpful and easy to deal with, swiftly responding to all queries at all times. All maintenance issues raised were acted upon promptly and resolved effectively and efficiently. Indeed, Wilkinson Grant is the best letting agent. Keep it up!

Larry · 8 May 2021

Agent replied

Thank you so much for your fantastic review Larry! We are so glad to hear you had a great experience. Anything you need, we are always on hand to help!

5/5

Facebook

I cannot recommend Wilkinson Grant enough... Especially our wonderful estate agent Gemma. She was assertive with potential buyers, kept us constantly updated and was a supportive voice in a time of extreme uncertainty. Thank you so much for all your hard work. With another property to sell in the near future, we will definitely be instructing them again without fail. I only wish we could chose the agent we buy through!

Suzie · 3 December 2018

5/5

Google

Kayley was exceptionally helpful throughout the process and always responded promptly to answer any questions or resolve issues. We felt resassured and fully updated at every stage.PositiveResponsiveness, Quality, Professionalism, Value

Matthew · 27 August 2021

Agent replied

Thank you for leaving us a great review, Matthew. We hope you and Ana are happy in your new home. Many thanks, Kayley

5/5

Google

Gemma was very helpful throughout the sale. She kept everyone in touch and was always available to keep things moving along. Much appreciated

Ella · 14 August 2022

Agent replied

Thank you for leaving me such a positive review. You were a pleasure to deal with throughout the house purchase and I wish you many, many happy years there. Gemma

5/5

Facebook

The lettings team are all very professional. Sonya, Leah, Hannah and the rest of the team are always on the ball and are incredibly efficient at their jobs!

ASAP · 16 July 2024

5/5

Google

Gemma Neale from the Exeter office showed us around a property in Bishopsteignton. She was friendly, professional and very informative and we would definitely recommend her.

Vicki · 12 March 2022

Agent replied

Thank you for your kind words Vicki. It was a pleasure to meet with you and I look forward to helping you find your next dream home. Gemma

4/5

Google

Overall, we've had a good experience with Wilkinson and Grant. They are helpful and responsive in dealing with issues around the property we were renting.

Cory · 13 April 2025

Agent replied · 24 October 2024

Thank you, we wish you the best in your next home!

5/5

Google

Would highly recommend Wilkinson Grant. Gemma was very professional and her communication was excellent. She took a lot of the stress away when purchasing our new home.PositiveResponsiveness, Quality, Professionalism

Michael · 27 August 2021

Agent replied

Thank you for the positive review. You were really lovely and easy to deal with. I wish you many happy years in your new home.

5/5

Google

Gemma has been a very reliable and efficient communicator during our recent dealings with WG. Very professional and friendly approach.

Frank · 12 November 2022

Agent replied

Thank you so much for your kind words, Frank. It was a pleasure to meet with you and I very much I can assist you again in the coming weeks. Gemma

5/5

Google

A big "thank you" to Kate King who has been an absolute star throughout the time it took to sell our flat which exchanged today. The flat had "issues" and Kate's calmness and willingness to go the extra mile when things became tough was …

Martin · 22 August 2025

5/5

Google

Gemma was really knowledgeable on the two properties I viewed and shared a lot of useful local information. Would highly recommend Gemma and the team at WG.PositiveResponsiveness, Professionalism

Simon · 27 August 2021

Agent replied

Thank you so much for your positive review Simon. It was a pleasure to meet with you and we wish you all the very best with your property purchase. Gemma

5/5

Google

I had the pleasure of working with Kate King throughout my property purchase. As a first time buyer, this was very much a learning process for me. Regrettably, there were substantial delays (to no fault of Kate or Wilkinson Grant) with my purchase, and Kate took it upon herself to get this over the line. Certainly going above and beyond, communicating with governing bodies and solicitors within minutes sometimes of me emailing. I can't recommend this estate agents more, and Kate in person. A whole hearted massive thank you for her and the company's investment of time within ultimately was a relatively low ticket item with respect to the housing market. I would probably have ended up homeless otherwise.

Toby · 14 March 2024

5/5

Facebook

Both Hannah and Kayley are professional, friendly and efficient. Finding a tenant for my lovely apartment in Exeter was stress-free!! Highly recommend ...

Emma · 7 April 2022

Agent replied · 24 June 2023

Hi Emma, thank you so much for the lovely review. It was great working with you and your beautiful property and we hope your tenant is happy with her new home!

5/5

Google

I had the most wonderful letting experience with Wilkinson Grant - the agent, Leah Pidgeon was absolutely fantastic, and very patiently accommodated all our concerns. Would highly recommend seeking Wilkinson Grant’s services if you’re on the lookout for your next home!

Pooja · 12 August 2023

5/5

Google

We would like to commend Kayley on the manner in which she has managed our rental of 2 The Gatehouse, Exwick. We have found Kayley to be: Entirely professional at all times Extremely responsive to our needs and a superb communicator Placed customer service as a priority Lindy and I believe that she is a credit to your company and our dealings with yourselves, has been a pleasure.PositiveResponsiveness, Professionalism

Alan · 22 June 2022

Agent replied · 21 June 2024

Thank you Alan and Lindy for the great feedback, it is great to hear. We wish you all the happiness in your new home. Kayley

5/5

Google

My partner and I purchased our first home through Wilkinson Grant. We were impressed with their responsiveness and they always went out of their way to answer our queries and accommodate requests for viewing the property. Kate King, the sales progression manager was particularly helpful and was key in moving things along by chasing solicitor's etc. when things seemed to be progressing slowly. We would recommend Wilkinson Grant!PositiveQuality, Professionalism

Myles · 22 June 2022

Agent replied · 21 June 2024

Thank you for your review, it was a pleasure dealing with your purchase and I hope you will be very happy in your new home.

5/5

Google

Just wanted to say a big thank you to Kayley who was super helpful throughout our move. Highly recommend if you're after an efficient and supportive service.

Harriet · 8 July 2021

Agent replied

Thank you Harriet. We hope you both enjoy your new home! Many thanks, Kayley

5/5

Google

Very professional service and easy to communicate with. Gemma was very knowledgeable about the property and conducted the appointment without applying any sales pressure which was appreciated.

Lorna · 6 July 2021

Agent replied

Thank you so much for your kind words, Lorna. It was a pleasure to meeting with you and hopefully our paths on another viewing sometime soon.

5/5

Google

I find WG as a whole, Amazing! The building itself is lovely & the staff are all so welcoming & friendly. I find Sonya Cross really helpful & easy to get on with, nothing is too much trouble. Thank you.

Helen · 27 July 2024

Agent replied · 26 August 2024

It is very kind of you to leave me a review, thank you

5/5

Google

Sonya Cross at Wilkinson Grant was a pleasure to work with. Professional, responsive, and efficient. Excellent communication throughout the projects we have worked on. Highly recommend for smooth subcontractor collaborations and any property owners wanting to let their properties out.

Office · 27 July 2024

Agent replied · 26 August 2024

Thank you for your kind comments

5/5

Google

Superb service from extremely professional and friendly staff who know the industry and client requirements brilliantly. Stress and worry free, I can’t thank Tess and the Lettings team enough.

Samantha · 13 January 2021

Agent replied

Thank you for your kind words! The Lettings Team

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Questions about Wilkinson Grant Exeter

What do tenants say about Wilkinson Grant Exeter?

6 reviews from tenants, rated 5.0 out of 5 on average. For example, Mikw wrote: "Just a festive note to thank the letting team at Wilkinson Grant Exeter store. All of their team in particular Hannah has been so helpful in resolving small ..."

Has Wilkinson Grant won any awards?

Yes. In The Trusted Agent 2026 awards: Wilkinson Grant, Exeter won Trusted Agent.

The Trusted Agent

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