Every review we hold for the Exeter office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGood Communication & Efficient
For months looking at properties and not quite what we like it but also the way other estate agents try to sell a product in the market where the price doesn’t match the property, when we came across Wilkinson Grant we saw good properties but the customer service was more professional and communication was key. We had lucky to have Kayley (Lettings Negotiator) to help us on the process, in two weeks we managed to move with Christmas and holidays and time limited we moved on the 31st. I can’t thank enough, as to start the New Year in a new house.
I highly recommend this Estate Agent as very professional, excellent customer service and apart from Kayley we had Ria (Lettings Administrator) wish assist with Kayley in the process.PositiveResponsiveness, Professionalism
David · 22 June 2021
Agent replied · 21 June 2024
Thank you so much David for the wonderful review. We are glad we managed to get you in before the new year. We hope you make lots of happy memories in your new home. Many thanks, Kayley
★★★★★ 5/5
GoogleWhen we chose to move to Devon several years ago, our purchase was with Wilkinson Grant who we found to be very helpful and instrumental in our success. So when we came to sell, we had no hesitancy engaging them again although we did interview other agencies. What has been primary in the service that Wilkinson Grant offer is their personal consideration, attention to detail, and responsiveness for advice and consultation at all times. In these roller coaster times, they have been determined to see a successful and positive conclusion. We are already recommending their services to our neighbours and others we know!!!PositiveResponsiveness, Professionalism
Debra · 22 June 2021
Agent replied · 21 June 2024
Thank you for your lovely review Debra and for already putting in a good word with your neighbours. Wishing you all the very best, Tom and Jenny.
★★★★★ 5/5
GoogleHannah and all the team did a fantastic job They made the whole rental process very easy for me to find the right property and the move in seamless
Thank you
Nick · 26 August 2021
Agent replied · 24 June 2023
Thank you Nick for your review, I am glad we could have helped with your move. Thanks, Hannah
★★★★★ 5/5
FacebookH i g l y R e c o m m e n d e d L e t t i n g A g e n t!Excellent service from the Lettings Team - Exeter (Ria and Kayley)! Thank you very much for all your help and services rendered to us during the term of our tenancy. The quality of service you provided from the start is unparalleled, all staff are helpful and easy to deal with, swiftly responding to all queries at all times. All maintenance issues raised were acted upon promptly and resolved effectively and efficiently. Indeed, Wilkinson Grant is the best letting agent. Keep it up!
Larry · 8 May 2021
Agent replied
Thank you so much for your fantastic review Larry! We are so glad to hear you had a great experience. Anything you need, we are always on hand to help!
★★★★★ 5/5
FacebookI cannot recommend Wilkinson Grant enough... Especially our wonderful estate agent Gemma. She was assertive with potential buyers, kept us constantly updated and was a supportive voice in a time of extreme uncertainty. Thank you so much for all your hard work. With another property to sell in the near future, we will definitely be instructing them again without fail. I only wish we could chose the agent we buy through!
Suzie · 3 December 2018
★★★★★ 5/5
GoogleKayley was exceptionally helpful throughout the process and always responded promptly to answer any questions or resolve issues. We felt resassured and fully updated at every stage.PositiveResponsiveness, Quality, Professionalism, Value
Matthew · 27 August 2021
Agent replied
Thank you for leaving us a great review, Matthew. We hope you and Ana are happy in your new home. Many thanks, Kayley
★★★★★ 5/5
GoogleGemma was very helpful throughout the sale. She kept everyone in touch and was always available to keep things moving along. Much appreciated
Ella · 14 August 2022
Agent replied
Thank you for leaving me such a positive review. You were a pleasure to deal with throughout the house purchase and I wish you many, many happy years there. Gemma
★★★★★ 5/5
FacebookThe lettings team are all very professional. Sonya, Leah, Hannah and the rest of the team are always on the ball and are incredibly efficient at their jobs!
ASAP · 16 July 2024
★★★★★ 5/5
GoogleGemma Neale from the Exeter office showed us around a property in Bishopsteignton. She was friendly, professional and very informative and we would definitely recommend her.
Vicki · 12 March 2022
Agent replied
Thank you for your kind words Vicki. It was a pleasure to meet with you and I look forward to helping you find your next dream home. Gemma
★★★★★ 4/5
GoogleOverall, we've had a good experience with Wilkinson and Grant.
They are helpful and responsive in dealing with issues around the property we were renting.
Cory · 13 April 2025
Agent replied · 24 October 2024
Thank you, we wish you the best in your next home!
★★★★★ 5/5
GoogleWould highly recommend Wilkinson Grant. Gemma was very professional and her communication was excellent. She took a lot of the stress away when purchasing our new home.PositiveResponsiveness, Quality, Professionalism
Michael · 27 August 2021
Agent replied
Thank you for the positive review. You were really lovely and easy to deal with. I wish you many happy years in your new home.
★★★★★ 5/5
GoogleGemma has been a very reliable and efficient communicator during our recent dealings with WG. Very professional and friendly approach.
Frank · 12 November 2022
Agent replied
Thank you so much for your kind words, Frank. It was a pleasure to meet with you and I very much I can assist you again in the coming weeks. Gemma
★★★★★ 5/5
GoogleA big "thank you" to Kate King who has been an absolute star throughout the time it took to sell our flat which exchanged today. The flat had "issues" and Kate's calmness and willingness to go the extra mile when things became tough was …
Martin · 22 August 2025
★★★★★ 5/5
GoogleGemma was really knowledgeable on the two properties I viewed and shared a lot of useful local information. Would highly recommend Gemma and the team at WG.PositiveResponsiveness, Professionalism
Simon · 27 August 2021
Agent replied
Thank you so much for your positive review Simon. It was a pleasure to meet with you and we wish you all the very best with your property purchase. Gemma
★★★★★ 5/5
GoogleI had the pleasure of working with Kate King throughout my property purchase. As a first time buyer, this was very much a learning process for me. Regrettably, there were substantial delays (to no fault of Kate or Wilkinson Grant) with my purchase, and Kate took it upon herself to get this over the line. Certainly going above and beyond, communicating with governing bodies and solicitors within minutes sometimes of me emailing. I can't recommend this estate agents more, and Kate in person. A whole hearted massive thank you for her and the company's investment of time within ultimately was a relatively low ticket item with respect to the housing market. I would probably have ended up homeless otherwise.
Toby · 14 March 2024
★★★★★ 5/5
FacebookBoth Hannah and Kayley are professional, friendly and efficient. Finding a tenant for my lovely apartment in Exeter was stress-free!! Highly recommend ...
Emma · 7 April 2022
Agent replied · 24 June 2023
Hi Emma, thank you so much for the lovely review. It was great working with you and your beautiful property and we hope your tenant is happy with her new home!
★★★★★ 5/5
GoogleI had the most wonderful letting experience with Wilkinson Grant - the agent, Leah Pidgeon was absolutely fantastic, and very patiently accommodated all our concerns. Would highly recommend seeking Wilkinson Grant’s services if you’re on the lookout for your next home!
Pooja · 12 August 2023
★★★★★ 5/5
GoogleWe would like to commend Kayley on the manner in which she has managed our rental of 2 The Gatehouse, Exwick.
We have found Kayley to be:
Entirely professional at all times
Extremely responsive to our needs and a superb communicator
Placed customer service as a priority
Lindy and I believe that she is a credit to your company and our dealings with yourselves, has been a pleasure.PositiveResponsiveness, Professionalism
Alan · 22 June 2022
Agent replied · 21 June 2024
Thank you Alan and Lindy for the great feedback, it is great to hear. We wish you all the happiness in your new home. Kayley
★★★★★ 5/5
GoogleMy partner and I purchased our first home through Wilkinson Grant. We were impressed with their responsiveness and they always went out of their way to answer our queries and accommodate requests for viewing the property. Kate King, the sales progression manager was particularly helpful and was key in moving things along by chasing solicitor's etc. when things seemed to be progressing slowly. We would recommend Wilkinson Grant!PositiveQuality, Professionalism
Myles · 22 June 2022
Agent replied · 21 June 2024
Thank you for your review, it was a pleasure dealing with your purchase and I hope you will be very happy in your new home.
★★★★★ 5/5
GoogleJust wanted to say a big thank you to Kayley who was super helpful throughout our move. Highly recommend if you're after an efficient and supportive service.
Harriet · 8 July 2021
Agent replied
Thank you Harriet. We hope you both enjoy your new home! Many thanks, Kayley
★★★★★ 5/5
GoogleVery professional service and easy to communicate with. Gemma was very knowledgeable about the property and conducted the appointment without applying any sales pressure which was appreciated.
Lorna · 6 July 2021
Agent replied
Thank you so much for your kind words, Lorna. It was a pleasure to meeting with you and hopefully our paths on another viewing sometime soon.
★★★★★ 5/5
GoogleI find WG as a whole, Amazing! The building itself is lovely & the staff are all so welcoming & friendly. I find Sonya Cross really helpful & easy to get on with, nothing is too much trouble. Thank you.
Helen · 27 July 2024
Agent replied · 26 August 2024
It is very kind of you to leave me a review, thank you
★★★★★ 5/5
GoogleSonya Cross at Wilkinson Grant was a pleasure to work with. Professional, responsive, and efficient. Excellent communication throughout the projects we have worked on. Highly recommend for smooth subcontractor collaborations and any property owners wanting to let their properties out.
Office · 27 July 2024
Agent replied · 26 August 2024
Thank you for your kind comments
★★★★★ 5/5
GoogleSuperb service from extremely professional and friendly staff who know the industry and client requirements brilliantly. Stress and worry free, I can’t thank Tess and the Lettings team enough.
Samantha · 13 January 2021
Agent replied
Thank you for your kind words! The Lettings Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.