Trusted Agent profile · Exeter, Devon
Verified
★★★★★
417 reviews across 3 platforms
The Old City Library, 1 Castle Street, Exeter, Devon, EX4 3PT
Part of Wilkinson Grant, see every office.
Wilkinson Grant's office in Exeter, Devon, at The Old City Library, is rated 4.8 out of 5 across 417 reviews on three platforms, including 346 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our appartment has been under a fully managed service by WG and we have no complaints. WG have a good team who communicate accurately and frequently keeping ...Read the review from landlords
Just a festive note to thank the letting team at Wilkinson Grant Exeter store. All of their team in particular Hannah has been so helpful in resolving small ...Read all 6 from tenants
Wilkinson Grant & Company have long been recognised as one of the West Country's leading independent Estate Agencies. We know that our business is as much about the people we serve and the community we work in, as the properties we sell or let and we strive to provide a very personal service tailored to each individual client. With offices in both Exeter City Centre and Topsham, our front-line staff have over 200 years combined experience in the local property market, and work closely with our respected team of Mortgage Advisors, Surveyors and Land & Development specialists to provide a complete property service.
The Trusted Agent 2026 results for Wilkinson Grant, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Exeter office, from every platform, shown as written. First names only.
1/5
GoogleDisappointing experience with Wilkinson grant. We didn't get the service we were sold. Little communication from them unless we got in touch first. Some viewers they sent were a total waste of time - not interested in a property like ours …
5/5
GoogleWilkinson & Grant look after my property letting and have always provided first class service. Sonya Grant, manages the properties professionally, linking landlord, contractors and tenants. Aiming to satisfy all swiftly, in a friendly and reassuring manner. 5 star!
It is always a pleasure dealing with you.
5/5
GoogleGemma at Wilkinson Grant was exceptionally helpful with our house purchase this year in what were challenging and exceptional circumstances due to the pandemic. Gemma was also responsive and quickly answered our queries, kept in contact with us via WhatsApp and was there to greet us at completion. Can't recommend highly enough. Thanks for all you did, Liz and Andy Cox
5/5
GoogleGemma has been brilliant throughout - responsive, personable, professional and endlessly helpful. She has helped to make the process of selling our property as painless as possible, securing a good buyer in a short amount of time. We wouldn’t hesitate to recommend or use Gemma or WG again in the future.PositiveResponsiveness, Professionalism
5/5
GoogleWe have had a very positive experience renting a house through Wilkinson Grant & Co. Communication was very good. Megan who dealt with our enquiry and set up our tenancy was great at keeping us updated, and made the process very quick and easy.
5/5
GoogleWe dealt with both Kevin and Kate King who I must praise for very professional way they dealt with this very pro longed and difficult flat sale due mainly to the incompetence of the solicitors WBW who were dealing with both us and the buyers sale. Regards John Woollacott Mrs Jarvis husband
5/5
GoogleSonya and the rest of the team make me feel at peace. As a landlord, living oversea, it is very reassuring to know that they jump on everything within minutes. Their communication is also outstanding. Highly recommend!!!
Thank you for your kind comments
4/5
GoogleGemma showed us around a property in Newton Abbot, she was most helpful in the information that she provided and clearly showed interest in the feedback that we provided during the viewing. Whilst the house was not for us I would recommend their services for any potential buyerPositiveProfessionalism
5/5
GoogleWe recently viewed a property marketed by this company. They came across as professional and helpful. Gemma showed us around the house and we found her to be very personable and quick to respond to our telephone calls and emails, and the follow up was helpful and appreciated.PositiveResponsiveness, Professionalism
5/5
GoogleWilkinson Grant handled the sale of my property recently and I was very pleased with the service. Jonathan Coyte was managing the process and was most helpful and diligent throughout. Communication was excellent, and queries were dealt with promptly. I would have absolutely no hesitation in recommending their services.
5/5
View AgentsAwesome Service!
Just a festive note to thank the letting team at Wilkinson Grant Exeter store. All of their team in particular Hannah has been so helpful in resolving small little expected issues when moving home. The level of service has been a joy to receive and we would have no hesitation whatsoever in recommending Wilkinson Grant in the future ! All the Best Mike + Faith
5/5
GoogleIts always been a pleasure when working with Wilkinson Grant in Exeter. I have been lucky enough to deal with Sonya and her communication and professionalism has always exceeded expectation. Keep up the great work Sonya!
It is always a pleasure dealing with you.
5/5
GoogleLucy Morris was very professional, answered all my questions quickly and resolved issues satisfactorily. I would highly recommend this Estate agents.PositiveResponsiveness, Quality, Professionalism
Thank you for your great review Nicole, I hope you and your tenants are very happy with the new apartment!
5/5
GoogleGreat team, thank you to Nick, Kevin, Kate & Sydney!
Thank you Rebecca, hope you are settling in well!
5/5
GoogleHannah is a great agent and she helped me a lot in finding my new house!! Highly recommended!!
Thanks Gary glad we could help!
5/5
GoogleThe team at Wilkinson Grant were very helpful on our purchase, there were a few hiccups along the way further up the chain, but Kate in particular chased up as soon as there were any issues arising to get the exchange done. Many thanks for your help :)
5/5
GoogleVery supportive, responsive and helpful. It was a pleasure to work with Kevin Luxton on sales and to have Kate King in the back office chasing the respective solicitors to keep things moving. A useful faculty I have not experienced before with the estate agents.
5/5
GoogleWe have been letting our property now for 10 years with Wilkinson Grant. Their management has always been efficient, smoothing over problems and providing generous assistance to both landlord and tenant. Excellent team work.
Thank you Chris, always a pleasure to deal with you.
5/5
GoogleGemma was proactive in helping us complete the purchase of our property in December. She was obviously working primarily for the seller but she was diligent, friendly and efficient in pushing the transaction along despite the usual obstacle of various feet dragging solicitors. As regards the rest of WG, no contact or opinion.PositiveResponsiveness, Professionalism
5/5
GoogleThe ambiance of the business also contributed to the overall positive experience. The environment was inviting and well-organised, making it easy to communicate and do business with. Friendly and outstanding service Thank You
Thank you for the kind words, we look forward to continuing a great partnership with you!
5/5
GoogleGemma was an absolute star! She went above and beyond to make sure that both buyer and seller were happy with everything and kept on top of transaction to ensure everything went smoothly. Excellent service! By far the best estate agent I have dealt with.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe have used Wilkinson Grant for many years, their rental and sales team. I would recommend them and use them again. Their advice for both departments has been great, with James, sonya, Sophie and so many more. Thank you everyone.
5/5
GoogleThe entire team (Hannah, Sarah, Holly) were very helpful and efficient, which took a lot of stress out of the entire process. Highly recommend.
5/5
GoogleThe team at Wilkinson Grant made the whole viewing and buying process smoother and less stressful. Gemma Neale, in particular, was very helpful and patient.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
6 reviews from tenants, rated 5.0 out of 5 on average. For example, Mikw wrote: "Just a festive note to thank the letting team at Wilkinson Grant Exeter store. All of their team in particular Hannah has been so helpful in resolving small ..."
Yes. In The Trusted Agent 2026 awards: Wilkinson Grant, Exeter won Trusted Agent.
