5/5
GoogleAnother great viewing today. Thank you Ray for your help! Professional, punctual and friendly!
Trusted Agent profile · Epsom · Surrey
Verified
The Personal Agent Epsom reviews
★★★★★
1,104 reviews across 2 platforms
2 West Street, Epsom, Surrey, KT18 7RG
Part of The Personal Agent, see every office.
The Personal Agent's office in Epsom, Surrey, at 2 West Street, is rated 4.9 out of 5 across 1,104 reviews on two platforms, including 1,103 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards The Personal Agent won in 2026.
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Awards
The Trusted Agent 2026 results for The Personal Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Epsom office, from every platform, shown as written. First names only.
Google5/5
GoogleRosie was very friendly, knowledgeable and open to receiving questions. Thank you!
5/5
GoogleRay is a fantastic agent, friendly and professional. We highly recommend him
5/5
GoogleAdam was really helpful and very professional when finding me a property and I will definitely be recommending him to people I know looking to get on the property ladder
5/5
GoogleRosie was great and I did love the property
5/5
GoogleVery polite and helpful. Thank you Rosie!
5/5
Googleafter dealing with 4-5 agency in London , i can confirm that the Personal Agent Epsom is the Best Agent in All London , They are True Pro
5/5
GoogleAfter listening to what we wanted from a home Joe found me and my husband the perfect house. He was then on hand to deal with any enquiries and ensure the purchase went as smoothly and as quickly as possible - very professional, would recommend him.
Agent replied
Thank you for your feedback Lucy. We are so pleased that Joe provided excellent service to help find your dream home. We hope you enjoy your new home!
5/5
GoogleChris was incredible throughout the whole process, keeping us informed and working with us to achieve exactly what we wanted.
5/5
GoogleI am so impressed by Sarah Goddard, in fact the whole team. From start to finish. Each member of staff were amazing. We had a very difficult chain and with the added pressure of the stamp duty holiday. Sarah who deals with sales progression was professional, responsive, proactive & supportive. At this very stressful time her friendly, caring manner, along with her professionalism made it a breeze. I would highly recommend Personal agent to anyone.
5/5
GoogleThank you Ray, for all your hard work and making the process that bit easier.
5/5
GoogleYesterday afternoon your agent Shannon-Marie showed me around the house at 67 Horton Hill, Epsom. I commend her punctuality, ability to answer all my questions about the property, and her courteous and friendly manner.
5/5
GoogleAs a returning customer, we appreciate Adam very much. His professional experience help us a lot and he always reply our message very quickly.
Agent replied · 21 March 2024
Thank you for your feedback. We are so pleased Adam provided you with excellent service during your time with us!
5/5
GooglePleasant experience with Joe handling the whole process from start to finish. As first time buyers we needed a lot of guidance and throughout he was there at all times to answer any questions we had. We can’t recommend enough. Thank you!PositiveProfessionalism
Agent replied · 29 July 2023
Thank you for your feedback. We are pleased Joe provided you with outstanding service. We hope you enjoy your new home!
5/5
GoogleRosie is patience, friendly and get back to our enquiry quickly.
5/5
GoogleThe Personal Agent have been amazing at helping us sell our house. They have always been really honest and supportive to us since we bought through them originally. The level of communication is really high and we were always informed in good time about any viewings. Their visuals are high quality and process was very efficient. Thank you very much!
5/5
GoogleAs a returning customer, we appreciate Adam very much. His professional experience help us a lot and he always reply our message very quickly.
Agent replied
Thank you for your feedback. We are so pleased Adam provided you with excellent service during your time with us!
5/5
GoogleAdam was a star! He went over and above to ensure me and my husband found our prefect home. I will absolutely be recommending him to friends and family
5/5
GoogleI had Rosie on my viewings and I must say she was very professional and hard working. She answered any questions we had and was very informative and friendly!
5/5
GoogleAdam was really helpful and knowledgeable!
5/5
GoogleJoe and the team were superb and offered a very professional and personal service, thanks for all your help!PositiveResponsiveness, Professionalism
5/5
GoogleRay was very friendly and informative during our viewing, answering all the questions we had about the place.
5/5
GoogleThe Personal Agent staff were very professional at every point. The sales team were very supportive and approachable; explaining the process extremely clearly and succinctly. While the sales progression continued in the same manner and kept me informed at every point. Thanks.
Agent replied
Thank you for your feedback. We are pleased that The Personal Agent Epsom Sales team provided you with excellent service.
5/5
GoogleAmish from the sales progression team at the Personal Agent, Ewell, was invaluable. He called to update me regularly and was always positive, upbeat & cheerful. He liaised between the parties and ironed out any issues. An excellent service!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 19 June 2024
Thank you for your feedback. We are pleased that you received excellent service from our team!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about The Personal Agent Epsom
Has The Personal Agent won any awards?
Yes. In The Trusted Agent 2026 awards: The Personal Agent, Epsom won Platinum; The Personal Agent, Stoneleigh won Trusted Agent; The Personal Agent, Banstead won Trusted Agent.
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Tell us what you need and we'll pass your enquiry to The Personal Agent and up to three other top-rated agents near Epsom.
