5/5
GoogleAmazing property! Anna was very accommodating, friendly and knowledgeable.
Trusted Agent profile · Epsom · Surrey
Verified
The Personal Agent Epsom reviews
★★★★★
1,104 reviews across 2 platforms
2 West Street, Epsom, Surrey, KT18 7RG
Part of The Personal Agent, see every office.
The Personal Agent's office in Epsom, Surrey, at 2 West Street, is rated 4.9 out of 5 across 1,104 reviews on two platforms, including 1,103 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards The Personal Agent won in 2026.
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Awards
The Trusted Agent 2026 results for The Personal Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Epsom office, from every platform, shown as written. First names only.
Google5/5
GoogleRosie was so nice and helpful at viewing.
5/5
GoogleRay is honest friendly and informative. Great service.
5/5
GoogleRosie was great and very informative
5/5
GoogleGreat professional service, Ray Steward who conducted our viewing was very professional and made my elderly mother in law feel very important and comfortable. Sarah, who took over with the completion process went above and beyond to make sure we were happy and kept us up to date with everything. Ray and Sarah are a credit to the company.
5/5
GoogleAgent Rosie is really helpful in answering our enquiry.
4/5
GoogleI met with Shannon-Marie at the property, she was on time, greeted me warmly and was very friendly. Overall she was engaged and knowledgeable about the property.
5/5
GoogleAdam was very helpful and supportive through the purchase of our house.
5/5
GoogleThanks Chris, very helpful and professional with your service and made things easy
5/5
GoogleRay was an excellent agent to work with. Very professional and very friendly!
5/5
GoogleWe’ve received fantastic support selling our property with The Personal Agent in Epsom. A very quick and efficient team, we’ve felt confident in working with Gareth, Adam and Morgan (as well as the wider team.) We have had great communication throughout the process.
5/5
GoogleRay is great and brilliant to deal with
4/5
GoogleRosie was very good and charming.
4/5
GoogleThe staff here were excellent, very happy to help and really went above and beyond to ensure that we found a property in the area we were looking for and that the sale and purchase progressed smoothly inspite of Covid-19.
Agent replied
Thanks for your review. We are pleased that the team provided you with excellent service.
5/5
GoogleJoe at The Personal Agent was really good at getting us in to see properties. Kept in regular contact and would let us know when properties with potential were coming on to the market. All round excellent service and communication. Very happy.
Agent replied
Thank you for your lovely review, we are pleased that Joe provided you with excellent service!
5/5
GoogleThe best Estate agent in the local area. A special mention for Rosanna who is an asset to the business. Well done
5/5
GoogleIt has been a real pleasure using the Personal Agent to sell my late father's property. In what has been a difficult situation, they made it smooth sailing and stress free. They are quick to answer enquiries along the whole process and not just at the beginning. Thank you Personal Agent, we wouldn’t hesitate to use you again.
5/5
GoogleThere are many agencies out there or agents in general but the Personal Agency has the best team ever. Ray another super star of the team, easy to communicate so quick on responding and problem solving. Highly recommended. 👌 …
5/5
GoogleAs a potential buyer I found The Personal Agent very professional, informative and reliable when compared with competitors. They respond to my queries very quickly. Rosie in particular was very helpful. I would recommend them.
5/5
GooglePurchased our first home through TPA and have been walked through the process from beginning to end by Chris ad Sarah, very professional and patient with us, can recommend their services without a doubt.PositiveResponsiveness, Professionalism
Agent replied · 19 June 2024
Thank you for your kind words Ben. We are pleased Chris and Sarah provided you with the very best service.
5/5
GoogleAdam was friendly, professional and knowledgable. A pleasure to deal with.
5/5
GoogleRosie was very helpful
5/5
GoogleI recently had a property viewing with The Personal Agent at Epsom and it was a good experience. Rosie provided detailed information about the property and patiently answered all my questions
5/5
GoogleWe had a viewing with Rosie. She was really helpful in answering all questions about the property and the surrounding areas.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about The Personal Agent Epsom
Has The Personal Agent won any awards?
Yes. In The Trusted Agent 2026 awards: The Personal Agent, Epsom won Platinum; The Personal Agent, Stoneleigh won Trusted Agent; The Personal Agent, Banstead won Trusted Agent.
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Tell us what you need and we'll pass your enquiry to The Personal Agent and up to three other top-rated agents near Epsom.
