5/5
GoogleThank you Rosi for the amazing service, really appreciate your superb efforts. Pleasure to work with you
Trusted Agent profile · Epsom · Surrey
Verified
The Personal Agent Epsom reviews
★★★★★
1,104 reviews across 2 platforms
2 West Street, Epsom, Surrey, KT18 7RG
Part of The Personal Agent, see every office.
The Personal Agent's office in Epsom, Surrey, at 2 West Street, is rated 4.9 out of 5 across 1,104 reviews on two platforms, including 1,103 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards The Personal Agent won in 2026.
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Awards
The Trusted Agent 2026 results for The Personal Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Epsom office, from every platform, shown as written. First names only.
Google5/5
GoogleRosie was very knowledgable and helpful. She even gave us a lift to nearby station.
5/5
GoogleAdam is by far the best estate agent we have spoken too over the past year or two. If anyone is looking to buy or sell in the surrounding area then Adam is your man.
5/5
GoogleExcellent Estate agents from viewing my property to completion very professional & helpfull I had used a few agents in my journey with trying to purchase previous properties & being let down with selling my house I would recommend personal agents completely @ epsom
5/5
GoogleAdam was an absolute gentleman and I can’t thank him enough for helping me and my wife find our perfect home, he was very professional and knew exactly what he was talking about. Top man
5/5
GoogleAdam has been incredibly helpful. Always super quick at replying and has just made the house hunting process so much easier for me!
5/5
GoogleHad a few viewings with Sam and Rosie for flats in central Epsom. They were both very open and clear with us, exactly what you want from an estate agent. Let us get on with the viewing and was really relaxed.
5/5
GoogleA very professional and polished service,which produced a quick and very satisfactory outcome,a great deal sooner than I had expected ,well done Morgan and team
5/5
GoogleRay was very helpful and accommodating when showing us around and clearly had a strong rapport with his vendor too. Thanks again for your time!
5/5
GoogleExcellent, Rosie was very nice and helpful
5/5
GoogleWe have received very prompt services from the Personal Agent after popped in to their chain on the high street on a Friday afternoon. Soon after the appointments have been booked with Ray Steward. Ray has provided great experiences with the viewing and has helped us to go through the offer. We are pleased with the way the Personal Agent handled everything.
5/5
GoogleRosie exhibited first class customer service skills and was impeccable in demonstrating her knowledge of the property. She was thorough and readily answered all of my technical queries around the purchase of the property.
5/5
GoogleAlanah was really polite and helpful, we are first time buyers too and so it made us feel comfortable.
5/5
GoogleRosie was very polite, helpful and answered questions I have asked.
5/5
GoogleRosie was very friendly and professional. It was great to view the property with her.
5/5
GoogleWould highly recommend Anna. Great service viewing a property in Epsom. She was really knowledgeable about the property.
5/5
GoogleRosie was very helpful on answering any questions that we had. Very enthusiastic and great communication skills
5/5
GoogleChris has been amazing with his advice and assistance throughout our purchase journey. His knowledge and expertise is second to none. Thanks Chris
5/5
GoogleWhat can I say, excellent service, all the staff were willing to help if I contacted them, sold house within a week of going on the market for the asking price plus, also tremendous support and advice through the selling procedure and after sales support. A deserved 5 star performance.
Agent replied
Thank you for your feedback Clive. We are so pleased the team provided you with the very best service during and after your time with us!
5/5
GoogleRosie has been really helpful and knowledgeable during our viewing.
5/5
GoogleRosie was very kind and patient as I went round the property. Answered all my questions well. Very professional.
5/5
GoogleRosie was really helpful, professional and genuine. We were glad to be shown around a house viewing by her.
5/5
GoogleAdam showed us round a beautiful property. Throughout the viewing he was extremely professional and extremely helpful. He was a brilliant agent and an asset to his team. Would highly recommend using Adam as an agent to anyone looking to view, buy or sell a property!PositiveProfessionalism
Agent replied
Thank you for your feedback Francesca. We are so pleased that Adam provided you with outstanding service throughout the duration of your property search with us!
5/5
GoogleThank you to the Personal agent for your professionalism throughout the whole process. Adam has kept us informed at all times and has made buying a property less stressful than I’ve found at other agencies. Would highly recommend this company and Adam for anyone looking to buy or sell.
Agent replied
Thank you for your feedback Teena. We are pleased that Adam provided you with efficient and excellent service during your time with us!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about The Personal Agent Epsom
Has The Personal Agent won any awards?
Yes. In The Trusted Agent 2026 awards: The Personal Agent, Epsom won Platinum; The Personal Agent, Stoneleigh won Trusted Agent; The Personal Agent, Banstead won Trusted Agent.
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Tell us what you need and we'll pass your enquiry to The Personal Agent and up to three other top-rated agents near Epsom.
