5/5
GoogleRosie was a great estate agent! Lots of knowledge of the property! xx
Trusted Agent profile · Epsom · Surrey
Verified
The Personal Agent Epsom reviews
★★★★★
1,052 reviews across 2 platforms
2 West Street, Epsom, Surrey, KT18 7RG
Part of The Personal Agent, see every office.
The Personal Agent's office in Epsom, Surrey, at 2 West Street, is rated 4.9 out of 5 across 1,052 reviews on two platforms, including 1,051 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards The Personal Agent won in 2026.
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Awards
The Trusted Agent 2026 results for The Personal Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Epsom office, from every platform, shown as written. First names only.
Google5/5
GoogleVery friendly and honest estate agent, thank you Ray!
5/5
GoogleI dealt with Sarah Goddard. She was exceptionally helpful throughout the process. I highly recommend her!!!
5/5
GoogleI found the Personal Agent Epsom to be very professional and guided me through the process of my purchase, the staff were all very smart and always extremely helpful. I would have no hesitation in recommending them to friends and family, Thank you very much
5/5
GoogleThe flat that we saw with the agent Rosie from “ The Personal Agent” company was amazing. She was very kind and helpful. Respond to all my questions. I will definitely recommend their services and will be happy to work with them.
5/5
GoogleVery pleasant viewing. Ray was excellent showing us round and answering our questions.
5/5
GoogleHighly recommend The Personal Agent! Grace showed me multiple properties over the last few weeks and she was very professional and friendly on each viewing. Couldn’t thank Grace and the team for their time and efforts
5/5
GoogleI highly recommend Personal Agent. Adam has been very helpful and attentive. The entire purchasing process ran smoothly with his excellent service.
5/5
GoogleA lovely viewing with Rosie, a warm and friendly welcome and she provided me all the information I required. Rosie enabled me to take my time and gave me space to view without any pressure which was appreciated.
5/5
GoogleRosie was very helpful and pleasant on the day of the viewing. Five stars! Thanks:)
5/5
GoogleThank you Rosi for the amazing service, really appreciate your superb efforts. Pleasure to work with you
5/5
GoogleRosie was very knowledgable and helpful. She even gave us a lift to nearby station.
5/5
GoogleExcellent Estate agents from viewing my property to completion very professional & helpfull I had used a few agents in my journey with trying to purchase previous properties & being let down with selling my house I would recommend personal agents completely @ epsom
5/5
GoogleAdam is by far the best estate agent we have spoken too over the past year or two. If anyone is looking to buy or sell in the surrounding area then Adam is your man.
5/5
GoogleAdam was an absolute gentleman and I can’t thank him enough for helping me and my wife find our perfect home, he was very professional and knew exactly what he was talking about. Top man
5/5
GoogleAdam has been incredibly helpful. Always super quick at replying and has just made the house hunting process so much easier for me!
5/5
GoogleHad a few viewings with Sam and Rosie for flats in central Epsom. They were both very open and clear with us, exactly what you want from an estate agent. Let us get on with the viewing and was really relaxed.
5/5
GoogleExcellent, Rosie was very nice and helpful
5/5
GoogleWe have received very prompt services from the Personal Agent after popped in to their chain on the high street on a Friday afternoon. Soon after the appointments have been booked with Ray Steward. Ray has provided great experiences with the viewing and has helped us to go through the offer. We are pleased with the way the Personal Agent handled everything.
5/5
GoogleA very professional and polished service,which produced a quick and very satisfactory outcome,a great deal sooner than I had expected ,well done Morgan and team
5/5
GoogleRay was very helpful and accommodating when showing us around and clearly had a strong rapport with his vendor too. Thanks again for your time!
5/5
GoogleRosie exhibited first class customer service skills and was impeccable in demonstrating her knowledge of the property. She was thorough and readily answered all of my technical queries around the purchase of the property.
5/5
GoogleAlanah was really polite and helpful, we are first time buyers too and so it made us feel comfortable.
5/5
GoogleRosie was very polite, helpful and answered questions I have asked.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about The Personal Agent Epsom
Has The Personal Agent won any awards?
Yes. In The Trusted Agent 2026 awards: The Personal Agent, Epsom won Platinum; The Personal Agent, Stoneleigh won Trusted Agent; The Personal Agent, Banstead won Trusted Agent.
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Tell us what you need and we'll pass your enquiry to The Personal Agent and up to three other top-rated agents near Epsom.
