5/5
GoogleRosie was great at showing us 3 properties. Explained everything and was excellent sales ambassador.
Trusted Agent profile · Epsom · Surrey
Verified
The Personal Agent Epsom reviews
★★★★★
1,104 reviews across 2 platforms
2 West Street, Epsom, Surrey, KT18 7RG
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The Personal Agent's office in Epsom, Surrey, at 2 West Street, is rated 4.9 out of 5 across 1,104 reviews on two platforms, including 1,103 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards The Personal Agent won in 2026.
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Awards
The Trusted Agent 2026 results for The Personal Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Epsom office, from every platform, shown as written. First names only.
Google5/5
GoogleRosie is very professional and informative.
5/5
GoogleLovely house and very well presented. Rosie was very knowledgeable too. Very positive experience overall.
5/5
GoogleAdam Latter was professional, friendly, helpful and knowledgeable. Highly recommend.
5/5
GoogleWas shown a property today by Ray , Ray was very knowledgeable of the property with a friendly manner throughout and explained the process to us very clearly.
5/5
GoogleAdam was great with our flat sale. Was always on hand and kept us up to date with the sale progress. I would highly recommend The personal agent.
5/5
GoogleWe met Rosie for a sales viewing and she was the perfect agent, not pushy in any way, let us take our time on a busy Saturday and gave us all the information needed. Really helpful :)
5/5
GoogleRosie was helpful, knowledgeable and really lovely. Thanks for the great viewing!
5/5
GoogleAdam has been hugely helpful in my search for a property and definitely willing to go the extra mile. Highly recommended!
5/5
GoogleMany months and several agents later we approached the Personal Agent to sell our home. Our property went under offer within a few weeks. Great support and service received from start to finish. The Personal Agent team have kept us well informed and I wouldn’t hesitate to recommend them or to use them again in the future.
Agent replied
Thank you for your feedback! We are glad that our team provided great support and service during this period!
5/5
GoogleRosie was very helpful and informative, thank you
5/5
GoogleRay was very professional and a great communicator
5/5
GoogleA lovely viewing with Rosie, a warm and friendly welcome and she provided me all the information I required. Rosie enabled me to take my time and gave me space to view without any pressure which was appreciated.
5/5
GoogleWhat can I say, excellent service, all the staff were willing to help if I contacted them, sold house within a week of going on the market for the asking price plus, also tremendous support and advice through the selling procedure and after sales support. A deserved 5 star performance.
Agent replied · 29 July 2023
Thank you for your feedback Clive. We are so pleased the team provided you with the very best service during and after your time with us!
5/5
GoogleRosie was a great estate agent! Lots of knowledge of the property! xx
5/5
GoogleVery friendly and honest estate agent, thank you Ray!
5/5
GoogleI dealt with Sarah Goddard. She was exceptionally helpful throughout the process. I highly recommend her!!!
5/5
GoogleI found the Personal Agent Epsom to be very professional and guided me through the process of my purchase, the staff were all very smart and always extremely helpful. I would have no hesitation in recommending them to friends and family, Thank you very much
5/5
GoogleThe flat that we saw with the agent Rosie from “ The Personal Agent” company was amazing. She was very kind and helpful. Respond to all my questions. I will definitely recommend their services and will be happy to work with them.
5/5
GoogleVery pleasant viewing. Ray was excellent showing us round and answering our questions.
5/5
GoogleHighly recommend The Personal Agent! Grace showed me multiple properties over the last few weeks and she was very professional and friendly on each viewing. Couldn’t thank Grace and the team for their time and efforts
5/5
GoogleI highly recommend Personal Agent. Adam has been very helpful and attentive. The entire purchasing process ran smoothly with his excellent service.
5/5
GoogleA lovely viewing with Rosie, a warm and friendly welcome and she provided me all the information I required. Rosie enabled me to take my time and gave me space to view without any pressure which was appreciated.
5/5
GoogleRosie was very helpful and pleasant on the day of the viewing. Five stars! Thanks:)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about The Personal Agent Epsom
Has The Personal Agent won any awards?
Yes. In The Trusted Agent 2026 awards: The Personal Agent, Epsom won Platinum; The Personal Agent, Stoneleigh won Trusted Agent; The Personal Agent, Banstead won Trusted Agent.
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Tell us what you need and we'll pass your enquiry to The Personal Agent and up to three other top-rated agents near Epsom.
