5/5
GoogleRosie was extremely knowledgeable and very helpful
Trusted Agent profile · Epsom · Surrey
Verified
The Personal Agent Epsom reviews
★★★★★
1,104 reviews across 2 platforms
2 West Street, Epsom, Surrey, KT18 7RG
Part of The Personal Agent, see every office.
The Personal Agent's office in Epsom, Surrey, at 2 West Street, is rated 4.9 out of 5 across 1,104 reviews on two platforms, including 1,103 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards The Personal Agent won in 2026.
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Awards
The Trusted Agent 2026 results for The Personal Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Epsom office, from every platform, shown as written. First names only.
Google5/5
GoogleMorgan was amazing through the whole process. The communication was brilliant and he worked really hard to sell my property. Would highly recommend.
5/5
GoogleExcellent service, well organised and informative. Ray was friendly and very knowledgeable.
5/5
GoogleRosie was really informative which made our house viewing really easy. Very friendly and helpful, thanks so much.
5/5
GoogleI would highly recommend the Personal Agent. Tom and his team have been very professional, friendly and efficient throughout the whole process.
5/5
GoogleI received first class service from Ren Pugh who was extremely hard working, informing and updating me all the time, getting work done swiftly, all whilst being extremely polite and kind. Offering her help at all times if I needed anything. Absolutely brilliant!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 19 June 2024
Thank you for your feedback. We are so pleased that you received outstanding service from Ren, we work hard to meet expectations like yours.
5/5
GoogleThe staff at The Personal Agent were extremely professional yet friendly throughout our house purchase through them. Sarah in the sales progression team especially was extremely helpful and kept us up to date throughout the process. It made a stressful process a lot easier.PositiveResponsiveness, Quality, Professionalism
Agent replied · 19 June 2024
Thank you for your feedback Sean. We are pleased that The Personal Agent - Epsom team provided you with professional and efficient service.
5/5
GoogleThank you Sarah Goddard for selling the most challenging property on the market!
5/5
GoogleA very professional service by Personal Agent. Rosie was knowledgeable and enthusiastic.
5/5
GoogleAdam was a superstar! He’s a very knowledgeable young man and very well spoken! He made buying a home as simple as it can be. Me and my husband are very greatful
5/5
GoogleRosie was very informative and helpful
5/5
GoogleAdam was always available to answer questions and kept us updated through the buying process. Will be using again in the future.PositiveResponsiveness, Professionalism
5/5
GoogleI would like to say , big thank you Morgan, working hard to help us finding our dream home. Thank you !!!
5/5
GoogleMorgan is very fast and efficient, I would recommend his services .
5/5
GoogleRosie was very helpful in guiding us. We will take a decision in a few days.
5/5
GoogleRosie is a lovely honest estate agent. Personal agent have been very responsive to my search.
5/5
GoogleAdam was very helpful and knowledgable about the property I was interested in.
5/5
GoogleJohn was very helpful he explained everything about the property in detail. Great service
5/5
GoogleVery positive, efficient and pleasant purchasing process - thanks to Chris and The Personal Agent team for steering us through!
5/5
GoogleRosie showed me round and she was lovely, didn’t rush me and answered all of the questions I had re the property. I’ve already arranged a second viewing for next week!
5/5
GoogleRay Steward (what a star) and team , thank you very much for your effort in getting us a few property views and finally getting us one, no words to describe your attention to detail and taken on board our requests. I would rate you with 6 stars if I could, keep doing what you do best in bringing happiness for families to come.
5/5
GoogleAs a returning customer, we appreciate Adam very much. His professional experience help us a lot and he always reply our message very quickly.PositiveResponsiveness, Professionalism
Agent replied · 19 June 2024
Thank you for your feedback. We are so pleased Adam provided you with excellent service during your time with us!
5/5
GoogleRay is very good, can always answer all the pertinent questions and is very personable.
5/5
GoogleFast, friendly and professional team . Thanks Anna for helping me get my dream home
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about The Personal Agent Epsom
Has The Personal Agent won any awards?
Yes. In The Trusted Agent 2026 awards: The Personal Agent, Epsom won Platinum; The Personal Agent, Stoneleigh won Trusted Agent; The Personal Agent, Banstead won Trusted Agent.
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Tell us what you need and we'll pass your enquiry to The Personal Agent and up to three other top-rated agents near Epsom.
