5/5
GoogleThank you Adam, you made the house purchase as stress free as possible
Trusted Agent profile · Epsom · Surrey
Verified
The Personal Agent Epsom reviews
★★★★★
1,052 reviews across 2 platforms
2 West Street, Epsom, Surrey, KT18 7RG
Part of The Personal Agent, see every office.
The Personal Agent's office in Epsom, Surrey, at 2 West Street, is rated 4.9 out of 5 across 1,052 reviews on two platforms, including 1,051 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards The Personal Agent won in 2026.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Awards
The Trusted Agent 2026 results for The Personal Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Epsom office, from every platform, shown as written. First names only.
Google5/5
GoogleWe really enjoyed buying with Morgan and the team at the Personal agent! They really do a great service to estate agents - they were friendly, responsive and reasonable.
5/5
GoogleAdam Latter has been excellent throughout our sale. He kept us informed with all developments and was very helpful when we made our decision on which offer to accept.
5/5
GoogleWe’ve had the most fantastic experience with Personal Agent after listing our property with them. Richard and Ray gave us their time, support and advice throughout the process and we really felt like we were the priority. We would definitely work with them again and would recommend anyone else to do the same!
4/5
GoogleA beautiful property unfortunately, the bedrooms are to small for us. Thank you to Rosie our interviewing agent.
5/5
GoogleRosie was really good showing us the property. She was very knowledgeable about the area and property which really helped.
5/5
GoogleRosie was very nice, very professional. Had all the information to hand that we required. We are considering a second viewing.
5/5
GoogleRosie was polite professional and knowledgeable when she showed sam around horsley close Epsom - potential but not one for us
5/5
GoogleRosie was a great help showing me the Property, a pleasure to recommend her and The Personal Agent
5/5
GoogleRosie was very good and told me everything I needed to know about the property
5/5
GoogleRosie was great at showing us 3 properties. Explained everything and was excellent sales ambassador.
5/5
GoogleRosie is very professional and informative.
5/5
GoogleLovely house and very well presented. Rosie was very knowledgeable too. Very positive experience overall.
5/5
GoogleAdam Latter was professional, friendly, helpful and knowledgeable. Highly recommend.
5/5
GoogleWas shown a property today by Ray , Ray was very knowledgeable of the property with a friendly manner throughout and explained the process to us very clearly.
5/5
GoogleAdam was great with our flat sale. Was always on hand and kept us up to date with the sale progress. I would highly recommend The personal agent.
5/5
GoogleWe met Rosie for a sales viewing and she was the perfect agent, not pushy in any way, let us take our time on a busy Saturday and gave us all the information needed. Really helpful :)
5/5
GoogleRosie was helpful, knowledgeable and really lovely. Thanks for the great viewing!
5/5
GoogleAdam has been hugely helpful in my search for a property and definitely willing to go the extra mile. Highly recommended!
5/5
GoogleMany months and several agents later we approached the Personal Agent to sell our home. Our property went under offer within a few weeks. Great support and service received from start to finish. The Personal Agent team have kept us well informed and I wouldn’t hesitate to recommend them or to use them again in the future.
Agent replied
Thank you for your feedback! We are glad that our team provided great support and service during this period!
5/5
GoogleRosie was very helpful and informative, thank you
5/5
GoogleRay was very professional and a great communicator
5/5
GoogleA lovely viewing with Rosie, a warm and friendly welcome and she provided me all the information I required. Rosie enabled me to take my time and gave me space to view without any pressure which was appreciated.
5/5
GoogleWhat can I say, excellent service, all the staff were willing to help if I contacted them, sold house within a week of going on the market for the asking price plus, also tremendous support and advice through the selling procedure and after sales support. A deserved 5 star performance.
Agent replied · 29 July 2023
Thank you for your feedback Clive. We are so pleased the team provided you with the very best service during and after your time with us!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about The Personal Agent Epsom
Has The Personal Agent won any awards?
Yes. In The Trusted Agent 2026 awards: The Personal Agent, Epsom won Platinum; The Personal Agent, Stoneleigh won Trusted Agent; The Personal Agent, Banstead won Trusted Agent.
