DJ Alexander Edinburgh reviews

★★★★★ 5/5

Trustpilot

Great service

Great service, really appreciated.Specially Leno De Gaetano who always help and respond to every thing i ask and help me to resolve any problems. Thank you 🙏

Royal · 19 December 2024

★★★★★ 5/5

Trustpilot

The service I got from Dj Alexander was…

The service I got from Dj Alexander was very satisfactory. My big appreciation goes to Keiran porteous for prompt response and assistance.

Margaret · 8 July 2023

★★★★★ 5/5

Trustpilot

Keeran mooney provided us with service…

Kieran mooney provided us with service and made sure everything was fine before leaving

Mx · 12 January 2024

★★★★★ 1/5

Trustpilot

Highly not recommend

Highly not recommend, very unprofessional service, many issues in the flat. It's Braemore in the winter coat. Stay away. Give your money to someone who actually appreciate you as a customer.

Kuba · 24 August 2022

★★★★★ 5/5

Trustpilot

Was very responsive and supportive…

Was very responsive and supportive throughout the process

Priyanga · 13 May 2024

★★★★★ 5/5

Trustpilot

Donna Baird showed me around the…

Donna Baird showed me around the property when I was viewing it. She was very friendly, professional and informative and was far more helpful than expected in securing the place for my wife and I.Top marks and was an absolute pleasure dealing with her.

Brendan · 12 February 2020

★★★★★ 5/5

Trustpilot

Absolutely no complaints with the…

Absolutely no complaints with the service and speed of reply we’ve received from Asif at DJ Alexander.

Rymal · 30 October 2023

★★★★★ 5/5

Google

My sales process with DJ started on a wrong footing. Initially i had Scott who was dealing with me but without any prior notification i found out he has left the firm. I only found since i called for him and was told. Then another person took over who wasn't too helpful and this started to frustrate me since i was the only one bearing financial loss. Finally my case was handed to Keith Wood who was very responsive and pragmatic. He was always forthcoming in giving me updates - good or bad. He always seemed to have a plan. As a matter of fact, i was ready to take my property of the market and put it back on rent and it was his persuasion to try it for another week that has secured this sale. It was a great experience with Keith. Very customer focussed, personable, always willing to go the extra mile for you. One such example is i was coming in to Edinburgh at midnight on a friday, and i needed to collect the keys with DJ Alexander. He ensured the keys were in the accessible safe and gave me his mobile in case i had problems. The next morning he texted me to find out if all was ok. Thrilled to have him as my sales agent and i was very happy with the experience although it started on the wrong foot with other agents.

Deep · 13 June 2017

★★★★★ 5/5

Google

After living for 37 years in the same house, we were recommended to approach DJ Alexander Legal to sell our home when the time came to move on. We have not been disappointed. From the time the photographs were taken and the excellent, high quality publicity brochure produced, the viewings conducted by Deirdre and her colleagues, the offer to buy accepted within seven days, the whole process was made very straightforward for us. We now moved on to the Legal Team for the conveyancing part of the transaction and found them to be equally impressive in their conduct of our business. The entire team, from beginning to end, were extremely professional , keeping us informed at every stage of the process. We cannot thank them enough and have no hesitation in recommending this outstanding firm to anyone about to embark on a house sale or purchase. Thank you to everyone, we really appreciated all of your help.

William · 13 June 2017

★★★★★ 5/5

Google

I had been letting my property out with DJ Alexander for around 10 years and have just gone through the sales process with them. I have been liaising with Sarah McIntyre through the sales process and Sarah has made the process so easy for me. She has provided me with regular and great communication throughout the entire process as well as going that extra mile to help me out with various queries and checks with the property. She has been a pleasure to deal with. My experience with DJ Alexander has been very positive and I was very happy to use them as both a letting Agent and Sales Agent for my property.

Jennifer · 13 June 2017

★★★★★ 5/5

Trustpilot

Exceptional

Exceptional, friendly and efficient service. Always pleasure to do business with. Thank you.

Muriel · 29 January 2024

★★★★★ 5/5

Google

Very professional outfit. All staff I met are welcoming and punctual. Excellent onboarding experience which made things very smooth. Would definitely recommend.

Allan · 12 June 2023

★★★★★ 5/5

Google

Very reliable company. Carol and Giulia helped me out in securing apartment and moving in after 6 months of rigorous search for house in Edinburgh. I almost gave up but they renewed my hope and my family’s. God bless Dj Alexander and most especially their wonderful agents I mentioned above. Guys, trust them always.

Adegoke · 12 June 2023

★★★★★ 4/5

Trustpilot

A reasonable agency

This agency is reasonable: contracts are clear, they are helpful in resolving tenancy issues, and they are reluctant to perform maintenance works.

Pawel · 10 June 2023

★★★★★ 5/5

Trustpilot

Overall good I think

Overall, good, at least not bad. Sometimes, depends. I rate it 5 stars, but not means it is perfect. It still needs improments in many ways.

Yangzhen · 26 January 2023

★★★★★ 1/5

Trustpilot

Shocking service

We rented from DJ Alexander for 2 and a half years. When leaving our property we had no response for 3 months. Communication and service from DJ Alexander was awful.

Ruairidh · 29 August 2022

★★★★★ 5/5

Trustpilot

Doing a good job

Doing a good job. Keeping me up to date with the condition of the property. Good at chasing up any problems

John · 26 June 2023

★★★★★ 5/5

Trustpilot

Very good experience

Kannan · 23 July 2024

★★★★★ 5/5

Trustpilot

Helpful and honest staff

Helpful and honest staff, great communication from Kieran, friendly but professional.

Morag · 23 February 2024

★★★★★ 1/5

Google

Avoid at all costs. Never resolve maintenance issues, poor communication and absolutely atrocious to deal with in any capacity.

Georgia · 16 August 2023

★★★★★ 5/5

Trustpilot

DJ Alexander were brilliant from start…

DJ Alexander were brilliant from start to finish. Their communication was clear and prompt. Hassle-free service, would definitely recommend.

Mr · 15 August 2023

★★★★★ 5/5

Trustpilot

D J Alexander has been very…

D J Alexander has been very professional and found a tenant very quickly. I am grateful to Catherine and Diane for their courtesy, attention to detail, and prompt responses. I would highly recommend them.

Murdo · 4 February 2022

★★★★★ 5/5

Trustpilot

Excellent Service

Prompt feedback and follow up till let was agreed

Mo · 29 March 2024

★★★★★ 5/5

Trustpilot

I called to book a viewing and Amber…

I called to book a viewing and Amber was extremely helpful and patent with me

Sandy · 22 June 2022